Creative Cloud keeps asking me to renew my subscription before I can access my photoshop, but it doesn't expire until May this year. Anyone know what the issue is?

Creative Cloud keeps asking me to renew my subscription before I can access my photoshop, but it doesn't expire until May this year. Anyone know what the issue is?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Similar Messages

  • Installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription

    installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription.. How can i stop this from happening so i can use my CS6 Master Collection

    See if the following helps:
    How do I prevent Creative Cloud from taking over my CS6 perpetual license?
    https://forums.adobe.com/thread/1584746

  • On my Mac Mini, I keep getting this error message: "iCloud encountered an error while trying to connect to the server".  I don't have any problems with iCloud on my laptop / PC.  It works fine... Does anyone know what the problem could be?

    On my Mac Mini, I keep getting this error message: "iCloud encountered an error while trying to connect to the server".  I don't have any problems with iCloud on my laptop / PC.  It works fine... Does anyone know what the problem could be?

    Your Mac must be on Lion (10.7) to run iCloud. Apple had to change the operating system to fully support it. Nevertheless, it is possible to get emails from iCloud without having Lion. Please tell me if this interests you.
    Anyways, here is the link to buy Lion (30 dollars, totally worth the upgrade ): http://itunes.apple.com/be/app/os-x-lion/id444303913?mt=12
    Franklin

  • I keep getting the beachball icon in illustrator cc 2014 when selecting scans. Does anyone know what the problem could be?

    I keep getting the beachball icon in illustrator cc 2014 when selecting scans. Does anyone know what the problem could be?

    Hiya,
    Many thanks for this, but it doesn't happen upon start-up, it happens when i select scans on the pasteboard. The programme always starts up fine, it's when i start try and use the program when the problems start.

  • Can't empty my Trash-Keep getting "Operation can't be completed because an unexpected error occurred (error code -8003). Anyone know what to do?

    Can't empty my Trash-Keep getting "Operation can't be completed because an unexpected error occurred (error code -8003). Anyone know what to do?

    I had the same problem yesterday with an application file that was deleted after installation of an update. I used "Put Back" to move it back to its original location, then used "Show Package Contents" to delete/empty trash for small groups of files at a time. I suppose the application file itself may have been too large to empty at one time. I hope this helps.

  • Creative Cloud is asking to verify an email I don't have access to

    Creative Cloud is asking to verify an email that I don't have access to and is not allowing me to change the email to sign in with. I have also uninstalled and run the adobe cleaner (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) multiple times and neither have worked.

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -wrong email https://forums.adobe.com/thread/1446019

  • Creative cloud keeps asking me to license my software and then it asks for a serial number

    it keeps asking me to license my software and then it asks for a serial number, i do not have a serial number with creative cloud just a order number what do I do?

    For me this guideline helped:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    In my case, I had to remove the following lines from the hosts file:
    120.0.0.1 lmlicenses.wip4.adobe.com
    127.0.0.1 lm.licenses.adobe.com
    After that all worked again. Hope this helps.
    Jan

  • Creative Cloud keeps asking me to confirm/update my ID

    Which I have done numerous times. It also asks me to register products. Don't know WHAT I'm doing wrong...
    Marty

    Hi martybee_98,
    Please contact our chat support: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html .
    Regards,
    Romit Sinha

  • Cant start flash cs6, creative cloud keeps asking me to sign in... over and over

    literally cant get past signing in to creative cloud.... wont let me start anything... wtf?!

    I too am having this problem, but with premiere pro... any updates?

  • Creative Cloud keeps asking to update my installed apps...

    I'm a Mac user OSX 10.8.5
    Anyone have the fix?

    Repeated updates http://helpx.adobe.com/creative-cloud/kb/updates-repeatedly-applied-cc.html

  • Creative Cloud keeps asking me to update the same applications

    I've updated my Photoshop and Illustrator application three times today..even afte rrestart and logging in & out it just keeps telling me I have new updates for these. This isn't the end of the world, but it's annoying because I want to be able to trust the notifier when there's somethign new for me to download.

    I've got the same issue. It's been happening for weeks and I haven't seen a reply from Adobe. This should be a trivial problem to fix and the fact that it hasn't been fixed speeks volumes about Adobe support. If this is how customers are going to be treated then I'm going to find an alternative product.
    I uninstalled everything today and installed from scratch. Bridge got fixed and no longer tells me I need to update it, but Photoshop still tells me I have an update.
    This is happening on a 15" Macbook Pro Retina on OS X 10.9.1.
    Thanks,
    Steve

  • Re: Photoshop CC keeps asking me to renew my subscription.

    What is the below message for? I have logged me in. What a strange system Adobe installed!!! Almost every day I get the message to log me in and to renew my subscription!!! What am I doing wrong?
    I pay every month an amount to Adobe and I can expect that it works. If this system causes so many failures (a look into this and many other forums will confirm it) than please change it and send monthly license keys to the users via mail.
    Today is very strange! I logged me in and a few minutes later get I logged out by Adobe. Why? I have to confirm the license agreements again. I did it for every application today thrice (until now).

    Now the problem is here again. Yesterday I updated the CC-Client to version 1.1.1.220 and since then the log-in and relicensing windows pop-up again.
    I was in close contact to Amrita and he (respectively his team) submitted to me some updated libraries which work fine since mid-July and no pop-up and relicensing windows appeared. Yesterday night I have send him again an information that the problem is still there.

  • I have an iphone that i have been waiting for 50 days for orange to unlock and keep getting fobbed off with promises to sort it out, i have made so many calls and getting really frustrated now. Does anyone know what the procedure is for an unlock

    I have an iphone that is locked to orange and have been waiting over 50 days now for it to be unlocked and keep getting fobbed off with promises to sort it out. I dont know how many calls have been made and am getting really frustrated now. Does anyone know how apple are involved with the unlock as  im jst not getting any answers from orange and they just keep saying they dont know why its takng so long

    If it is Orange Uk then no surprises
    They locked it originally and it is their gift to unlock ....usually in their own time.
    This is how it should work
    http://support.apple.com/kb/HT5014

  • Apple TV keep having me purchase the same tv show every time I try and watch it. Does anyone know what the problem is? Thanks

    I keep having to pay for the same tv show i purchased already. Does anyone else experiencce this?
    Thanks, Tim

    Welcome to the Apple Community.
    Is the TV show not in your purchased section on the Apple TV or in the purchased section from iTunes on your PC.

  • My w-fi connection keeps shutting down and turning back on, every few seconds.  I don't know what the issue could be? Any suggestions?

    The past few days my wi-fi on my iPad has been shutting off and turning back on.  This has not been the case with any other Apple product I own.  I tried resetting the wi-fi settings already and it didn't work.  Does any have any suggestions?

    Well, i kinda follow your advice... but I went to the repair guy first. I asked him what did he repaired on my compter : he told me he did all the tests and follow the protocol, and that my computer was fine. Nothing was wrong with it. Yeah, right.
    So I called back Apple. That was such a waste of time ! They told me to send it in repair AGAIN. I told them that the only repair center in my town cannot find the problem. They told me to go and make it repair at another center, in another town. The nearest is one hour away. I don't have a car. I don't have time. How am I supposed to get there ? "find a friend with a car", she replied.
    The girl was realy stupid. Am i gonna waste time going twice to a repair center 1 hour away from home ? Come on... She refused to send me a box to ship it to them for repair. She just kept on telling me i need to get it repair, again and again. She was a waste of time. She wanted me to go back to the repair center that cannot find the problem or pay like 200 $ to get on a bus with my computer and waste 2 days on the road.
    I send it back to the repair center in my town this morning. And tomorrow, I'll just go to FutureShop and buy myself the cheapest PC i can find, because i NEED a computer for all my exams and my presentations. And when i'll get my macbook back, i'll juste leave it running on the self and hope it will fail again as soon as possible so I can recall them and listen to them tell me to send it back again in repair... and waste again, more and more time on a computer that never worked good.
    This is realy getting ridiculous... They realy don't care at all. They just want me to shut up and get used to it... I just can't wait to see what the repair guy will tell me...

Maybe you are looking for

  • Km Scheduler Error

    Hi, I created a Km scheduler Task based on this blog:  https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/1515 We are using NWDS 7.0.11 and JSDK 1.4.12. It was working fine before we applied SP16. The java version on the server stills the same, we

  • Problem with ora_br_copy.sh

    My source ABAP+Java based DBCI is in a UNIX cluster environment. When I run ora_br_copy.sh to create CONTROL.SQL file, it gives me the following error,   <i>Required system resources are missing or not available:   Oracle listener is not started on p

  • I wanted to know if i might be eligible to recycle my ipod and get money for it?

    it is an 4g ipod nano and it works pefectly except it has scratches on the back, so i was wondering if there was any possible way i could get money for it?

  • Search contract by supplying vendor or manufacture part number

    Hi, We have a requirement to keep manufacturer vendor and manufacture part number on purchase order. Example: Vendor (purchasing): 1000010 Vendors (Manufacturer): AAA, BBB Internal Material number: 71000010 Manufacturer part number: 61000001 (AAA), 6

  • Upgrade from ECC 5.0 to ECC 6.0 FICO

    Hi, Can anyone provide me the configuration documents with regard toUpgrade from ECC 5.0 to ECC 6.0 in  FICO or brief the steps to be done. Plz do reply me at the earliest. my email ID: [email protected] thanks suresh arya