Creative Cloud Licence

My Im ac is now dead and non responsive. How do I transfer my licence to a new machine?

Hi S&G,
Welcome to Adobe Forum,
The CC has been activated twice. If you are trying to install & activate it on third machine or re-install, you need to deactivate it from one of the computer.
To deactivate, please follow the steps in http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#de activate-problem
Since they can not be accessed, please download, install & try to activate, while activating for third machine, it will provide an option to deactivate from previous machine, please click on that option, it will let you activate it on the third machine.
Please let us know if it worked.
Regards,
Rajshree

Similar Messages

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    Hi,  I purchased a one year CC ( creative cloud ) licence last year. The licence period ended in April 2014. I have not renew it then.   Yesterday i renewed my licence for one month. However, i cannot activate it. The programs do not start.   Can you help?  Best regards  Halil

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

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    Hi, I wanna know which app's are included in the Creative Cloud licence. Are some of them trial o life time?

    Please check the app list from Explore Adobe desktop apps | Adobe Creative Cloud there are no products for life time trial, you will need to purchase within 30 days.
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  • Creative cloud licencing

    I' have purchased a creative cloud licence, installed cs6 software using adobe application manager, but any time i start any f the application it asks for login. i enter my information  but it asks again continue tril period or insert serial number.
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    See if this Adobe ID FAQ helps you.
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    Thanks for your time to answear!

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  • Deactivate Creative Cloud Licence on DEAD PC

    I just had my laptop that had one of my Creative Cloud licences running on it.
    I need to transfer THAT licence to another system, how do I do it???
    My PC is dead and I NEED that licence tranferred and can't deactive it.

    If you don't have access to activated Adobe CC apps on a defunct PC (in order to deactivate them and free up an activation) then, on your new computer, you can forcibly ("remotely") signout of all CC apps linked to your Adobe ID using the process described here. That should reset your total activation count to zero again.
    http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
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    Launch the Adobe product.
    At the Maximum Activations Exceeded screen, click Continue.
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    Enter your Adobe ID associated with your membership and click Sign In."

  • Creative Cloud Licence status issue

    Hi,
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    Thanks John - checked that but couldn't see anything for Creative Cloud?
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    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
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    I need to move my licence from a PC to a Mac.  How do I cancel it on the PC and activate on the new Mac?

    Travis Luke there is no need when you exceed your amount of allowable activations you will be prompted to deactivate all.  You can find more details at Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.

  • Creative CLoud products unable to run after CC update

    Hi all
    I have a problem with Lightroom and Photoshop CS6 and CC. After updating to Photoshop CC yesterday none of the products would run. System is Mac OS Lion. Photoshop(both CC and CS6) comes up with this message:
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    I am a bit stuck here, with clients waiting for me to deliver photos, so I would appreciate any help.
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    bkmvl, Are facing this error while launching CS6 apps or CC apps?
    Make sure you have permission on the required folders and you have followed this article completely. http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error- cs5.html
    I would recommend performing the below suggestions for your Win 7 pc.
    Turn off User Account Control : http://helpx.adobe.com/x-productkb/global/disable-user-account-control-uac.html
    Create local administrator account | Windows 7, Vista -http://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html
    Restart Windows in a modified mode | Windows 7, Vista - http://helpx.adobe.com/x-productkb/global/restart-windows-modified-mode-windows.html
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  • CS4 upgrade and Cloud licence

    Our company currently has 2 licences for CS4 and we are going to upgrade them both to CS6 (physical copies). Can we still use one of the serial numbers as validation to get the discount on an extra Creative Cloud licence?

    Yes this will be fine as you can qualify for the special pricing with any CS3, CS4, CS5.x & CS6 point or suite perpetual product or if you are a desktop subscription customer.

  • Is there a discount available for students who wish to subscribe to Creative Cloud?

    Hi, My name is Irene, and I am the president of the Yearbook club. My job there is to help out with making and designing each year's yearbook. Because of this, I decided it was best to get a creative Cloud Licence and download PS and Illustrator to my computer, but I don't want the whole pack for 50$, I am just interested in getting two licences for PS and Illustrator. Is there a special discount for students to get this programs?

    Hi Irene,
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    https://creative.adobe.com/plans
    Regards,
    Akshay

  • How do I remove Adobe creative cloud with broken uninstall links

    How do I remove creative cloud with broken uninstall links

    Thanks Nitin but I don't want to delete Illustrator as it is installed as part of the Adobe Technical Communication Suite and is under that licence, not the Creative Cloud licence. The version ends with a 0 which in another thread I was told by an Adobe person confirms it is perpetual licence version, not the CC version.
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    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Lost mobile functions after upgrade from Adobe PDF Pack to Creative Cloud

    I think mobile functions ar part of Creative Cloud (Student)  with respect to Acrobat Pro XI module: e.g. PDF conversion
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    Moving this discussion to the Adobe Acrobat.com Services forum.

  • What are the systems requirements to run all desktop applications downloadable through Creative Cloud

    I want to buy a Creative Cloud licence for all my interactive media students, and want to know what is the minimum computer spec to run all the desktop apps.  I don't want to find later that there's something that won't run.  Can anyone help please?
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    Jane.

    Hi Jane,
    Please refer the following help documentation.
    System requirements | Creative Cloud
    Hope this helps.
    Regards,
    Sumit Singh

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