Creative cloud menu item disappears (Mac OS 10.8.5)

I cannot get the CC menu item to remain in the menu bar on the top of the display. It appears briefly at startup, then disappears. When I search for Adobe Creative Cloud (the App) and launch it, the same thing happens.

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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Creative Cloud menu icon appears on other Mac user accounts

My Mac (OS X 10.7.5) has several user accounts, but I am the only Adobe user, and for security I don't want to log in or do anything with Creative Cloud in other peoples' accounts.
But they see a Creative Cloud menu icon, grayed out and not logged in. Why does this happen and how can I get rid of it?
There is nothing in these users' login items.
TIA

Thanks for this. In the Cleaner App, I only saw Application Manager for OS 10.6 (other than my installed CC apps). I cleaned this one only. However after restarting, athough the cleaner said the uninstall was successful, I could not find any log file for the Cleaner App. I still reinstalled the CC Desktop App, but with the same results.
Do I need to uninstall ALL the CC apps?
Thanks again.

Creative cloud menu bar

The creative cloud client on my Mac is in the menubar. But it appears way to often. When I start my Computer and occasionally. The window just appears.
Is there any way to hide cc from the menubar and keep the cc client window from appearing?
This is so super annoying as I don't want to view a list of apps I can install when I am working.
Also, if the cc client would have been a real menu bar applet, it would disappear, once the user clicks on other applets in the menu bar.
I want to hide the cc client completely, so it only shows up, when an update is available.
Any ideas?
I am using OS 10.9.4 and CC 1.71.418

I tried this. Didn't work.
Never mind, I renounce on the cc client entirely. Lightroom sync works, and I will use Dropbox and upcoming iCloud Drive for synced files. And every 30 days, CC will lunch, so I can sign in and check for updates.
Am 22.08.2014 um 19:18 schrieb kglad <[email protected]>:
creative cloud menu bar
created by kglad in Adobe Creative Cloud - View the full discussion
try:
open the Creative Cloud application window > click the gear icon > choose Preferences > toggle 'Attach window to menu bar (or notification area)'
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Creative cloud installer just disappears during install

I had creative cloud and on last update most of the applications are gone along with the desktop icon.
I have tried to install creative cloud again - but it just stops halfway and disappears during install.
I've tried safe mode install
Ive renamed OOBE folders in both librarys
I've tried the adobe application manager and that crashes on install
I've tried the Adobe clean up tool
Nothing is working to get creative cloud to reinstall on the computer - I've lost about 4 applications in creative cloud
Working on a Mac - Yosemite OS

Hi! The cleaner failed - simply could not detect any creative cloud products. ( It did find a previous CS6 installation, long since uninstalled, actually).
Didn't get a chance to try ROOT, as an Adobe tech (Loveneesh) remoted in and did some 'known fixes'... basically he cleaned up the failed CC desktop installation ( deleted a couple of folders) - and then gave "wide open" permissions to a couple of sets of library folders ( One for machine, and one for user). I believe they were
/library/application support/
/library/application support/Adobe/
/users/[username]/library/application support/
/users/[username]/library/application support/Adobe/
Still couldn't install CC desktop, (failed twice!) BUT that at least allowed the installation of "Adobe App Manager" - which was subsequently UPGRADED to CC Desktop. Something of a clever workaround, if you ask me!
And now its all working OK again.
I'm a bit bothered by the somewhat cavalier ""Everybody" permissions applied to library folders, but as I understand this is the quick fix when nobody quite knows what the heck is going on with permissions... (I suppose ROOT access gives much the same effect for installations)

Creative Cloud menu and OSX Full screen mode

I recently uninstalled CS6 and installed the Creative Cloud version of all the Adobe CS apps on my computer the other day. So far, I like it, and that part if things is working well.
However, there is this annoying behaviour that I would like to fix if I could...
On a Mac it's possible to put an application into full screen mode and then use a swipe gesture to move between fullscreen apps. Whenever I do that, and then swipe back to the desktop, the Creative Cloud menu insists on dropping down on the main desktop screen... Every. Single. Time.
I then have to click the CC menu bar icon to get rid of it. Again, Every. Single. Time.
Because I use fullscreen gestures a lot, this continual dropdown of the CC menu is starting to get REALLY annoying.
Anyone come across this before? Do you know how to stop it doing it?

Jaredtorres the original issue disucssed in this discussion was addressed on 7/15/13. You can find the current release notes listed at Creative Cloud app for desktop | Release Notes - http://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html. By default, after updating, the Creative Cloud Desktop application will also be in Window mode.

Creative Cloud menu app switches desktop when opened

Every time I open the Creative Cloud menu icon it switches my OSX view to a random other desktop space, usually my fullscreen Evernote.
This is either a strange bug or very silly default behavior. I don't want to have to unpin it from the menu bar just to get it to work.
Please fix? Thank you.

Hi David,
This happens in both OSX 10.8 and 10.9 (I'm on 10.9.1).
See this video for what it looks like: https://cloudup.com/cikWwZsFCbB
You don't need any CC apps open besides the menubar app.
It seems to default to the 2nd desktop space, so sometimes it is over a normal space, and sometimes it is over whichever fullscreen app is currently in the 2nd space.
Try switching to another space from the one you opened the CC app in and try clicking the menubar again.
I haven't tried the dragging it to the dock and assigning to all spaces yet, but that shouldn't be necessary to fix this behavior.
Another small bug is that when it switches from a fullscreen space to a normal space, it doesn't know the fullscreen button in the menubar disappeared, so the position of the popup is to the left of the actual menubar icon.
See this for example: https://cloudup.com/czCAogNkLkg
Thanks.
– Mattan

I try to install LR CC in Creativ Cloud (10 times) on Mac and as propose I logout from iCloud and login again. The Start Icon shows for short time an that is all.....is a deinstallation from the old LR necessary?? Or what is to do. Daniel Berne

I try to install LR CC in Creativ Cloud (10 times) on Mac and as propose I logout from iCloud and login again. The Start Icon shows for short time an that is all.....is a deinstallation from the old LR necessary?? Or what is to do. Daniel Berne

Reboot the computer once.
Sign out from Creative Cloud and Sign in .
Important : Try to launch Lightroom CC apps from Apps tab menu. :
Still same issue ? let me know .

Creative Cloud Menu Bar Bug (Mountain Lion)

I see this everytime I use Mission Control when CC's menubar item is running. Could we hope for a fix in the next update?

I'm glad I found this thread, because it helped me decide never to give Adobe another penny for their sloppy, user-hostile software and extortionate business practises. I was about to make the mistake of installing Creative Cloud, but within 10 minutes it became crystal clear that no-one – NO-ONE – at Adobe gives a flying fig for the user experience or even bothers to think about what a customer's first impression of the software might be.
First off, while trying to install After Effects, I was greeted with the insane "Please close AdobeCrashDaemon to continue" message loop. Have you muppets ever tried actually installing your own software?? This problem has been around since CS2, at least. Who operates like this and thinks it's Ok?
Then I discover the issue reported by tzeruk below, where the Creative Cloud menu bar item bounces you back to whichever Desktop space you were in when it was first launched. This remains unfixed for over 3 months. In truth, it's probably been there since the very beginning.
All of this before I've even got to use the actual application I was downloading.
As others have said, once it gets customers signed up to providing a regular income stream, Adobe has a vastly reduced incentive to provide bug fixes, and it was never very good at it in the first place - Adobe is still the only major software company I know of to release a major new version of an Application (Adobe GoLive) without providing any bug fixes or improvements to the previous version.
Adobe has justified the move to Creative Cloud as a way to combat piracy, but the fact is there will always be a certain level of piracy. To avoid mass-market piracy you just have to provide good software at a reasonable price. Adobe has proved themselves institutionally incapable of doing this.

How do you uninstall creative cloud completely from your mac?

ok so i seriously need help. so i was playing with photoshop about a month ago and i messed up all the settings so i got rid of it. (i didnt even have it for a whole day.) then, i wanted it again, so somehow i got it. but then smart me deleted it again because i made the same mistake. but i really want it back to use "a full 30 day trial" because i only had a chance to try it out for 8 hours before messing it up. so today, i made a new adobe account. and i cant get it back because that creative cloud is still on my mac. i tried everything to get rid of it and it literally wont work and i really want it back. PLEASE help

Hi
You can try below steps to remove Creative Cloud completely from your MAC.
1: Navigate to : Application/Utility/Adobe Installer
2: Double-click an Adobe CC product to uninstall one by one.
3: Follow on-screen instructions.
4: Download and run Adobe Cleaner tool using below link.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
5: If you don't have any Adobe product installed on your computer, you can manually remove Adobe folders from below location.
* Library/Application Support/Adobe
* Mac HD/Users/<user account>/Library/Application Support/Adobe
6: Restart the computer once.

Hello, I have creative cloud installed on my Mac Book Pro - OS X 10.9. 5 When trying to download trial version, a popup window shows the message " you have been disconnected" Connect to continue. No way to access to the download programs after entering t

Hello, I have creative cloud installed on my Mac Book Pro - OS X 10.9. 5 When trying to download trial programs, a popup window shows the message " you have been disconnected" Connect to continue. The same message comes after repeated attempt to entering the login and password info. How can I solve this?

Hi Jeff,
Here is the screenshot of the window which comes after any attempt to download a trial version. It is in French, it means you have been disconnected, connect to continue.

How do I access photoshop and illustrator from the creative cloud on my i mac?

how do I access photoshop and illustrator from the creative cloud on my i mac?

Log in to your Cloud account to be able to download and install
Some general information
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

Lightroom not in Creative Cloud Menu

Lightroom isn't showing up as an option to download in the creative cloud menu. I have all system requirements and I know LR5 works fine as my trial of LR ended a few days ago. I now have creative cloud and want to access LR but I can't. Any ideas?

Problem with Creative Cloud Connection Preview app Mac

I can't get the Creative Cloud Connection preview app to download on Mac OS 10.6.8. The option doesn't show up in AAM and I keep bouncing back and forth on the website when I click Learn More. Is there something I'm doing wrong or not doing? I've got files in Creative Cloud that I can access through the website, but it's a real pain to have to download/upload every time I want to work on them.
I've attached a screenshot of AAM and the desktop app doesn't show up.
Anyone else experience problems with this?

Unfortunately, Creative Cloud Connection for Mac only runs on OSX 10.7 and 10.8
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-faq.html#id_34776
http://www.adobe.com/products/creativecloud/tech-specs.html#requirements
"What operating systems are supported?
Currently, the Creative Cloud Connection preview supports Mac OS 10.7 and 10.8 and Windows 7 and Windows 8 (both 64-bit and 32-bit versions). A broadband Internet connection is required.
Users running Windows XP and Mac OS 10.6.8 or earlier don't see the Creative Cloud Connection on the Apps page or in Adobe Applications Manager."

I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window?

I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window? I'm trying to get a trial version of CS5.

You do not need to involve Creative Cloud to install/try the trial version of CS5...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

I have problems with installing my Creative Cloud on my new mac.

Hi! I have problems with my Creative Cloud account, because I've got my old mac computer stolen, and now I want to install my Creative Cloud on my new mac computer, but i can't manage to do it. I already have an account and I still pay every month, but I have no Adobe programs. Help me please! - Emil

Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
-Both subscriptions MAY be in use at the same time https://forums.adobe.com/thread/1683787
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

Creative cloud menu item disappears (Mac OS 10.8.5)

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