Creative Cloud Photography Plan only works in Trial Mode?

Hello everyone,
I bought Creative Cloud Photography Plan for a year and paid for it. I use a mac so i downloaded Creative Cloud app for Mac.
Donwloaded Photoshop CC and Lightrom 5 (Which are included in Creative Cloud Photography Plan) but i can only run them in trial mode.
Don't Creative Cloud Photography Plan include to rights to use this programs or do i have to buy licences for them anyway?
Because i didn't think that i am going to need the licenses, i thought that just the Creative Cloud Photography Plan is enough to use them.
Does anybody know anything about that?
Thank you.

Here is the correct solution for this problem when people with paying subscriptions are being told they are in trial mode on CC - please add this to your support arsenal:
Try the steps in this help page and remove the opm.db
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available. html
Go thru the steps in this link to ensure that your computer can communicate with the Adobe servers
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Similar Messages

  • I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on?

    I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on? Thanks for the help.

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic p

    Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic photoshop use or am I able to go with one or the other ?

    PS is part of the photography plan, so your single app plan is redundant.
    Mylenium

  • I purchased the Creative Cloud Photography Plan for 9.99 and I cannot gain access to Photoshop, just Lightroom. It worked for night I purchased it and now I cannot open up Photoshop.

    I purchased the Creative Cloud Photography Plan for 9.99 and I can't open up Photoshop.  I had access to it the night I bought it online and now I cannot use it. Will someone help figure this out.  Perhaps I'm an idiot and just missing an obvious step so I apologize for that but, I still NEED HELP!!!

    I have a laptop with a Windows operating system (not lucky enough to have a Mac) and as far the Adobe version, it's the plan for 9.99 that Adobe is offering.   I was under the impression that the Creative Cloud Photography Plan included Photoshop and Lightroom, the latest versions of both, because that's what it said when I purchased it.  I'm sorry my information is too limited or not detailed but, it's a pretty basic concern. I bought something,  it's not working and I want to know why.  Thank you and apologies for sounding rude. Thank you for responding as well. 

  • Getting 'Trial Expired' on Photoshop but I pay for Creative Cloud Photography Plan (all up to date with payments)

    Trial expired message when loading Photoshop, yet I am paying for Creative Cloud Photography plan, with payments up to date.

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I would like to cansel my Creative Cloud Photography plan (one-year)  .

    I would like to cansel my Creative Cloud Photography plan (one-year)  . But I can not contact support. Chat, phone, e-mail  does not work. What should I do? How do I cancel my membership here.

    >How do I cancel my membership here
    You don't... only Adobe may do that
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Can I use Creative Cloud Photography Plan for commercial purpose?

    I own small company and we have some basic use of Photoshop. I am planning to buy creative cloud photography plan. Can I use creative cloud photography plan for commercial purpose?

    By using it for your own profession to be used only by you, you can choose between any option but to get the CC used by your staff or other member of the organisation, Team needs to be used.
    If you are using the retail for your own profession then you get 20GB or 2gb as per the individual plan purchased where as CCT with single seat with provide you access with 100GB of storage space.
    Regards
    Rajshree

  • I double purchase Creative Cloud Photography plan, I want to cancel one.

    Hi,
    I just purchased Creative Cloud Photography plan, but I can not open my photoshop program, I didn't notice that I should wait about 15 minutes to get the subscription works.
    So I purchase again the same subscription. Now I have double subscription for Creative Cloud Photography plan. I want to cancel one.
    Anyone can hel how to do this?
    Thank you,
    Alex

    Its settled now, and i already charged double for same software.
    I call the customer support, send them a message many times, and my request status is WITHDRAWN because
    "Your support case was cancelled because we did not receive a response
    from you"
    How come you guys cant solve this kind of problem?

  • I already have creative cloud Photography plan and just want to add dreamweaver, is this possible?  Alternatively, I have tried purchasing the Complete - For CS Customers but it asks me to contact customer support and then sends me through to the forums!!

    I already have creative cloud Photography plan and just want to add dreamweaver, is this possible?  Alternatively, I have tried purchasing the Complete — For CS Customers but it asks me to contact customer support and then sends me through to the forums!!

    yes.
    contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

  • I have been paying for Creative Cloud Photography plan and .....

    I have been paying for Creative Cloud Photography plan and Photoshop Photography Program, I don't know if I should be. I want to be able to use Photoshop and Lightroom. Can anyone help?

    Cloud Plans https://creative.adobe.com/plans
    -Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
    -Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan)
    -http://helpx.adobe.com/creative-cloud/faq/mobileapps.html
    -http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
    -and subscription terms http://www.adobe.com/misc/subscription_terms.html
    -what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html
    -http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

  • Can't buy after effects after I bought Creative Cloud Photography plan Student and Teacher Edition

    Why I can't buy After Effects after I bought Creative Cloud Photography plan Student and Teacher Edition?

    MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html
    -Programs won't display if they will not install on your computer
    -http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

  • Products included in Creative Cloud Photography Plan: is Bridge included?

    If I buy the Creative Cloud Photography Plan, am I able to download Adobe Bridge as part of the package?

    Yeah, things are as clear as mud as to what's included... I downloaded Bridge after the fact, and kept wincing when I thought about my credit card, wondering if I'd signed up for an additional program that was going to cost me plenty... Apparently, it's included... Thanks for all the worry, Adobe! 

  • Can not buy the program (Creative Cloud photography plan) i not confirm.

    I'm parinya. i come from thailand.
    Can not buy the program (Creative Cloud photography plan) i not confirm. Id.
    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
    [This is an open forum, not Adobe support, please do not post personal information]

    Verify Account https://forums.adobe.com/thread/1465499 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    -ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
    -wrong email https://forums.adobe.com/thread/1446019

  • I would like to cancel my Creative Cloud Photography plan. How?

    I want to cancel my Creative Cloud Photography plan. I cannot do it online apparently and I can't find a phone number to call. Please help.

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • How do I add to my Creative Cloud Photography plan Illustrator?

    Hey there,
    I have the Creative Cloud Photography plan and downloaded Photoshop.
    Now I need to download the Illustrator, as well - how do I do it??
    Thanks!

    Hi Sgroup,
    You can download Adobe Creative cloud from here:
    https://creative.adobe.com/products/creative-cloud?promoid=KLYVF
    The options to but the whole Creative cloud and single apps:
    You can have a look to these links.
    Cloud-based creative software and services | Adobe Creative Cloud
    Creative Cloud pricing and membership plans | Adobe Creative Cloud
    Creative Cloud Help | Creative Cloud / Common Questions
    Thanks,
    Nikhil Gupta

Maybe you are looking for

  • Standard program to print Customer Invoice with G/L lines

    Hello All, Requirement is as follows : - 1) We are trying to print the FI customer invoice through correspondence (Transaction Code F.61) Standard driver program RFKORD50 and SAPscript F140_DOCU_EXC_01 are provided for the invoice printing. 2) Standa

  • Ipods fail to get recognized by itunes but appear in my computer - already tried different solutions

    Hello, i have iPod nano 6th generation 8GB and while it is recognized in My computer it isn't recognized in iTunes. When i plug the device on my mac it recognizes it and synces properly. When i first plugged my nano on my PC it said it can't be recog

  • ACPI doesn't detect closed lid until other acpi event

    Basically I have the same problem as described in this thread: https://bbs.archlinux.org/viewtopic.php?id=121224 No solution is posted so I bring this up again. As said when I close the lid, acpi doesn't detect it not in the acpi.log neither with acp

  • Fair usage policy yet again - the latest interpret...

    Like many others, I found what was on BT's web site concerning FUP quite unclear in parts, particularly the paragraph that reads; If you exceed your usage allowance, you'll be charged for additional usage in units of 5 gigabytes (GB), at £5 per 5GB.

  • Updating XML datastore

    Hello experts, I created an interface where a xml file is reverse engineered as a source datastore. The data from the xml gets pumped into an oracle target db. This all goes well. I am creating a scenario where I am getting a xml file from a ftp serv