Creative ZEN V Plus HELP with light

My Creative ZEN is working, but i have no light on the screen, i turned the light off in the settings, and now i cant see anything, haha!
How can i fix this? :S

I have the same problem and have returned my player?I think Creative are having some problems with this product as they are saying it will take 2 months to replace player in Australia!

Similar Messages

Creative Zen V Plus - Seeking your help with "Audio format is not supported" error

Hi,
I have a problem with my Creative Zen V Plus and am looking for someone to do a quick test to help me. I listen to a lot of MP3 podcasts, so I often rewind, fast forward or set bookmarks inside tracks. When I do those operations in some tracks, I get the error ?Audio format is not supported? when I ?land on certain places in a track (and I am able to reproduce the problem, which happens always at the same place in a particular track).
Here is what I mean by ?land?. For instance, there is a particular track (see the mp3 link below) that whenever I rewind to exactly 35 min 37 seconds, I get the error ?Audio format is not supported? and playback is stopped. If I fast forward to exactly 35 min 37 seconds, I also get the error. If I set a bookmark to exactly 35 min 37 seconds and I then go to that bookmark, I also get the error. But I don?t get the error if I play the track normally without any rewinding or fast forwarding: the track is played and passes the 35 min 37 seconds mark without any error.
Creative Labs customer support wants me to return my player for repair, but I am not sure if the problem is with my player or if the problem would also be present on other Zen V Plus, thus my asking for your help.
I would appreciate if someone of you could try one of my problematic tracks on their player. Here is what you could do to help me:
1- Download and transfer to your Zen V Plus player the following audio file (it'ss a technology podcast and don?t worry, it'ss virus-free, it comes from CNET):
http://podcast-files.cnet.com/podcas...oud_090808.mp3
2- Go to the 35 min and 37 seconds mark, press PAUSE and set a bookmark there.
3- Go into the Bookmarks menu and go to the bookmark you just set.
4- Do you see the error ?Audio format is not supported?, or the audio plays just fine? If the audio plays just fine, could you tell me what are the first words you hear
when going to that bookmark, just so that I am sure we are indeed doing the same test on each of our side?
5- What firmware version is your player at ?
Thank you very much for any help you could bring me.
Patrick

never mind. figured it out!

Problems with Creative Zen V plus software

*Problems with Creative Zen V plus software Dear friends,
I'm trying to install the software included with creative Zen V Plus but it is not possible - it stops at 63%
I get this following error:
"CTIntrfu.dll can not be installed"
"DoInstall fails to launch E:\PDE\CTXInst\Setup.inx"
I'm using "Windows XP 2002 home edition - serivce pack 2"
I'll appreciate any help.
At the moment my PC doen't recognize the Zen V
Sorry for my english... It's not my language.

Hey Guys,Here is a link to instructions on how How to obtain and to install USB 2.0 drivers in Windows XP Service Pack . http://support.microsoft.com/default...;EN-US;Q329632?Win2000 and later have the capability to support USB 2.0, but USB 2.0 was released after XP was release, so there weren't any drivers installed before Windows XP service pack 2. Make sure you've installed all your windows updates including service pack 2. You can check if you have SP2 by right-clicking on my computer and choosing "properties", it will say on the general tab. Also the way to tell if you have USB 2.0 drivers installed is to right-click on my choose "Manage", then choose "device manager" look down to "uni'versal serial Bus controllers" and click on the + . This will expand the USB devices. Look for the word "enchanced" (USB enhanced host controller). If you see it, then you have USB 2.0 support. If not, use the link above and get the drivers. Hope this helps!?JT

The New Creative Zen Stone plus with built-in spea

?i was thinking of buying the the New Creative Zen Stone plus 2GB?with built-in speaker. http://creative.com/products/mp3/zenstoneplus/?The product detail info claim a 20 hours battery life of this product. . is?this a?true claim ?2. is there any problem about the charging process of this product?because the "previous" Creative?Stone Plus has a charging and?battery life problem. 3. Or should i just settle for the Creative muVo v00 2 GB instead ?Any thoughts guys?Thanks

xmouse,
Here you go:
Firmware for Zen Stone Plus w/ Speaker
You can find any other files you need by going to "Support" and then "Downloads" on this website.
Good luck,
Dale

Problem with my brand new mp3 player Zen Stone Plus 2GB ( with built in speaker )

Hi .
I have purchased the following Zen Stone Plus 2GB with built in speaker on 24.06.2008.
From day one, it had a charging problem . Initial charging it'snever go beyond 87%.
After using it for 2 days, at the time of recharging , I found my player won`t get dectected in my PC .
I took the set to the vendor for a checkup . He tried to solve it by resetting , formating etc. But he could only able to to format it's sacrificing its 50% of its allocated space.
My vendor then changed the set with a brand new one, againts that faulty one .
Now the new one worked well for 3 - 4 days , but it is now totally dead .
But the set did not give any indication before it become completely dead.
A few dust particles inside the LCD screen was also observed. I can`t understand how come dust particles can enter inside
a player which is sealed box pack .
Next issue is with the battery which CREATIVE promised of giving a backup of approx 20 hrs of continious playback , which with minimal scuffling and with minimal settings lasted for 0 hrs approx ( 50% less than promised ).
Another thing that i must state is the problem of FM Reception . It is simply terrible . In the same area where my mobile's FM reception is fine , Zen Stone's FM failed to give any reception .
I came to know about Zen Stone Plus from of my friend , who is using Zen Stone Plus GB without any problem for long time.
Pls tell me what to do now, since my player is compleately out of order now , and pls suggest me something regarding the issue of battery backup , FM reception ... etc.
Now i am in a total mess . I just dont know what to do with the set that is few days old .
Pls help urgently .
Waiting for any valued suggestion .
Bye ...

Hi,
I would suggest getting in touch with support, they might be able to help you with this.
Go to the Support section of the website and select your product. On your right, click on Contact Us. You will be provided with a list of troubleshooting options. Click on the one closes to your issue. Go through the suggestions and if the does not work or you have already tried that, scroll to the bottom and click on No, escalate to email. This should bring you to the email form to contact support.

Zen V Plus - Problem with installing MediaExplorer, MediaSource e

Hi, this's my first thread on this forum and I hope the last. 2 days ago i bought mp3 player called Creative Zen V Plus 2 GB. It's refurbished and that's why i have no guide book. Anyway I think there won't be an answer for my problem there. It's more important that I have original CD with all software - even if it is not running unfortunately (probably due to my computer).
Well, I would like to transfer songs to my Zen but the only way I can do it, is to open Zen's folder in MyComputer and copy files there. Then I can listen them using player without any problem. The problem is that I can't use any of Creative programmes like MediaExplorer, MediaSource, so I can't even make playlists or converting video files. I just can't install them on to my computer. When I try to install any of software few errors appear:
"Installation is unable to continue because of one or more unresolved issues.
Please contact suppot services.
[I] - Registry value StartMSu under Software\Microsoft\Windows\CurrentVersion\RunOnce cannot be created.
[I] - Registry value CMSRegOu under Software\Microsoft\Windows\CurrentVersion\RunOnce cannot be created.
Creative MediaSource 5 installation is unable to continue because of one ore more unresolved issues.
Registry value SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce , CTAutoUpdate cannot be created."
After this, the installation window closes and the computer asks me to connect my device. When I try, an error appears and the application closes.
I don't know what to do to install those programmes successfully. They would give me benefits and many possibilities to use my player in a better way.
I hope that some will help me.
PS. I've tried to install programmes from the original CD and from creative.com. Same results, so I think the problem is with my computer. Do anybody know what's going wrong Device Manager sees my player so it's connected for sure. Btw sorry for my english. I'm polish and I'm still learning
Thanks for posts, anyway.
Message Edited by sabat8 on 0-23-2008 2:07 PM

In WMP the Now Playing or the Library window on the right drag what you want to that & side the small tab in that window (now playing) click on the tab to Save as playlist (give it a name) on the library side(if using that pane)same thing except it will say untitled give it a name. In the sync tab you can do the same or on the left side at the top it says playlist you can click on the playlist name (if you've named them) & connect device to sync.Message Edited by coachop94 on 0-25-2008 2:3 PM

Zen V Plus Help!!!

please help me. my MP3 player frequently shuts down automatically, and also start up automatically. it also freeze. what should I do?

Re: Zen V Plus Help
!!! ?And what of the series of actual issues with this specific player completely unanswered?
http://forums.creative.com/creativel...read.id=224074
http://forums.creative.com/creativelabs/board/message?board.id=dap&thread.id=223903
http://forums.creative.com/creativel...hread.id=22435
http://forums.creative.com/creativelabs/board/message?board.id=dap&thread.id=224286
Just to name a few...

Zen V Plus Help, Keeps Scanning Through Music.

I just a Zen V Plus today and I loaded some music onto it right away. The moment I tried to play the music, it scans through the list and then stops, without playing anything. For example: I tried to play track 3 on one of the cd playlists and it scanned through the rest of the CD and got back to track one, where it stopped and wouldn't play anything. I've tried using different playlists, but it still does the same thing, scans to number , then sto
ps.
What can I do to fix this problem?

kingsmafia wrote:
well my mom gave me a creative zen v plus but she lost the cd that comes with it. how do i put music on it's? I tried doing it through windows media player, but after i put songs on it and unpluged it from my computer, it said that there were no music on it. all it did was take up space. what do i do?
You don't need the Creative software to transfer music.
You do need Windows XP (SP2) & Windows Media Player 0 or .
You can get manuals from the 'Support->Product Documentation' link in the page banner above. The link includes the longer manual that comes on the disc. It's probably worth downloading them & having a read.
does not normally appear as a removable disk. If it does, the 'Removable Disk' feature is enabled. That means you can add data to a section of the Zen VP memory just like a USB disk. But any music you put there will not be seen by the player in its music library. And it uses space up that you could otherwise use for music.
The manual explains how to enable and disable the removable disk feature.
With XP SP2 & WMP 0 or , you can drag & drop content using Windows Explorer and the Zen VP icon in 'My Computer'. Make sure you put it in the right directories (the director names will help you).Message Edited by daytona955 on 07-05-200707:4 AM

Creative Zen Nano Plus won't turn on!!!!Please h

For some reason, my 256MB Creative Zen Nano Plus that I've only had for three months has suddenly failed to turn on. I have changed the battery several times so I know it isnt that, but when?I press the power button, the 'creative' logo comes up for about 2 seconds with the blue backlight before switching itself off. When I plug my player in my creative media organiser on my computer through the USB though, it connects absolutely fine and I can upload my media files, its just literally turning it on that is such a problem. I can't explain why its doing this, the only thing I'm thinking of is that it was in my handbag for about 6 weeks without being touched so I'm not sure if something in my bag could've damaged it's But I'm worried because I'm not sure if my player is under warranty as?I don't have the warranty sticker on the back of, only a number and a bar code?Can anyone possibly help as I've been everywhere to try and get it fixed but no one knows whats wrong!?Thank you?Laura.

Can you still connect your player to your PC? If so then you can reload the firmware. Go to the Support, Downloads page for the Nano Plus and download the firmware from there. Make sure you click on the Show Details link as that explains how to carry out the reload.
PB

Creative Zen V PLUS firmware fail

Creative Zen V Plus
S/No. C6PF2072634R02752T
DAP-FL0040
I have experinced, some problem during applying newest firmware. I haVe downloaded all new updates. Then I started Creative ZEN V Plus Firmware .0.03__ and ther was a problem.. On my player`s screen was displayed updating firmware. And there was displaying for a couple hour. But. At the end of applying of firmware. The message was updatinf firmware failure. Then I repeated for several times. And Againg was the same message.
Then I detached player from my PC. And from that time my player is not responding..
I tried to do this again. But my player is not functioning welll. When I tur it On the display is showing just Creative logo, and then it is (self) turned off.
Now player cant be recognised by computer. But when I connect my Zen V Plus, it is recognised as STMP3600 device , and is trying to install new driver.
Can you Help me.
I bought my Creative Zen V Plus in miami I September this year. I`m Living in Serbia. Europe.
Sincerely yours,
Dejan Djordjevic
P.S. I`v tried to reset player, and to reset frimware according to your instruction in your Knowledge database. But can`t help me.

Yes I've got a TEAC MP-244 and I wanted to upgrade the firmware.
Tghe tool that was sent me by a TEAC support member worked; but it made my player to be a "STMP3600" and Windows XP wanted to have a driver.
I looked into the folder but the files there were corrupt.
The I downloaded the older firmware from the TEAC support website and - god thanks - the files in this packed folder worked. That means that the STMP3600 was recognized and a new device - in German: Player-Wiederherstellungskonsole (Englisgh sthg. like that: Device to recover the player?) - was created. Then I could upgrade the firmware successfully.
Maybe that's a help for you all guys.
Kinds gegards,
Marcel S.
PS: Excuse my bad English. ;-)

Creative Zen Nano Plus..cords..warnin

Hello. i just got a Creative Zen Nano Plus and while I was going through the manual that came with it I noticed there was a warning about the cord(s): "WARINING: The cord(s) included with this product may contain chemicals known to the State of California to cause cancer and birth defects or other reproducti've harm. Wash hands after handling. " I'm wondering if Creative has changed the components of these cords. And if so can they be replaced somehow. I don't want to use a cord that may cause cancer or birth defects.

From a previous thread on this:
California law states that notification should be given if a product contains certain amounts of lead. Many types of electrical cords use small amounts of lead to make them more flexible and the USB cord used with many of our products is no different.
I believe a more official source of information regarding the Lead disclaimer, it's origin and purpose, can be found here: http://www.oehha.ca.gov/prop65.html
Cat

Firmware zen stone plus 4GB with spea

in the dropdown list when looking for the latest version of the firmware for my "zen stone plus 4GB with speaker" i just can found the "zen stone plus 4GB"..
this mean that there are no available updates for my device, or that the model with built-in speaker use the same firmware of the one without speaker?
Thanks for help!

Hi JLM, am running .0.05e fine and in fact listening to it at the moment. Is there anyway you can regress back to .0.03 to test your theory? Testing a bunch of 28k CBR MP3s is an easy thing to try also.Message Edited by BlueRobin on 0-02-200802:49 PM

My Creative Zen Nano Plus bro

my Creative Zen Nano Plus mp3 player stopped working after i dropped the mechanical part. When I checked it, I didn't see any chip marks or anything, but still it won't work. Can anyone help me? I'll post up pictures if u need me too, and I'll show how it broke.

jumpshot22 wrote:
"I found out the hard way that for it to be able to charge by USB on a computer, the software has to be installed which I think is pretty retarded. You should definitely pick up a charger cause it's a lot faster to charge and more convenient. " -- some guy who reviewed the mp3 player
i cant find where this other guy who said like the same thing
They must have been talking about a different player such as the Zen Micro which does recharge via the USB port.
PB

I have a question about creative zen v plus regarding vi

i just bought a creative zen v plus and i have windows vista ultimate and when i hook up the zen v plus the computer doesnt recognize that its connected and it says no device is connected even though it is is this because i have windows vista or is it another reason plz help?
ps.
as u can see im new to this board?

if you havent used the cd do so.you need it installed for it to recognise the player and even just to charge it via usb

Creative Zen Nano Plus Firmware Upgrade 1.03

Hi everyone,
Just wanted to make you aware of an update that has just been posted on our site.
<TABLE cellSpacing=0 cellPadding=0 width=540 bgColor=#eeeeee border=0>
<TBODY>
<TR vAlign=top>
<TD height=5><FONT color=blue> (<FONT color=#222222 size=><B>.6 MB</B>) </TD>
<TD><FONT color=#222222 size=>2 Sep 05 </TD></TR></TBODY></TABLE>
<TABLE id=Table5 borderColor=#cccccc cellSpacing=0 cellPadding=3 width=540 border=>
<TBODY>
<TR>
<TD colSpan=2><B>Filename: </B><B>ZenNanoPlus_PCFW_LF__03_02.exe</B></TD></TR>
<TR>
<TD colSpan=2> ZENP-FWARE-2-LF
<DIV id=ShortDesc>
This upgrade improves the functionality of your Creative Zen? Nano Plus player. For complete functionality, make sure that you meet the requirements listed below before installing this upgrade.
<DIV id=Features>
<EM>Enhancement:</EM>
Supports Thai unicode character display.
</LI>
<DIV id=Fixes>
<EM>Fix</EM>:
Ensures proper functionality of WMA playback when you move forward or backward within a track.
Improves Shuffle mode randomization when you play back a large number of MP3 tracks.</LI>
<DIV id=Notes>
<EM>Requirements:</EM>
Microsoft Windows XP, Windows 2000, Windows Millennium Edition or Windows 98 Second Edition (SE)
Available USB port (version . or higher)
Creative Zen Nano Plus player
For Windows 98 SE only: Creative Mass Storage drivers .05.0.250 or later, available from the Installation CD or the Internet</LI>
<EM>Notes:</EM>
This firmware upgrade only works with Creative Zen Nano Plus players. Do not install this upgrade for other players.
You will lose all content in your player when you install the firmware. Back up any audio or data files in your player to your computer before upgrading the firmware.
To install this firmware upgrade, do the following:
Download the ZenNanoPlus_PCFW_LF__03_02.exe file into your local hard disk.
Connect your player to your computer.
Double-click the firmware upgrade file.
When prompted to set your player in Recovery mode, disconnect your player from your computer.
Press and hold the Play button while connecting your player to your computer's USB port.
Continue to hold the Play button for about 0 seconds after connecting your player to your computer.
Release the Play button when the Find New Hardware dialog box appears on the computer screen.
Follow the instructions on the screen to install recovery drivers for your player.
Double-click the firmware upgrade file and follow the instructions on the screen.</LI>
</LI>
</TD></TR></TBODY></TABLE>

I went ahead and updated it anyway. One little thing I noticed was now the volume only goes up to 25 like my Zen Touch instead of 40 or whatever that it did before. Same loudness, different numbers only. Other than that, I have not noticed anything different, but it seemed to work OK scrolling through a song with the old firmware. I did not, obviously, do a detailed comparison.

Creative ZEN V Plus HELP with light

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