Creative Zen vision M 30 GB MP3 player does not resp

My Creative Zen vision M 30 GB MP3 player stopped working. It does not turn on, does not charge, does not respond to anything. Is the battery dead or what would be the problem. Please help.

There are a multitude of problems that could be causing your player to exhibit this behavior in addition to battery failure, including the failure of the main logic board. If the player has been dropped a few times, exposed to excessi've heat, or high humidity/water, the problem might not be the battery. On the other hand, if the battery has been allowed to fully exhaust on a regular basis and left uncharged for long periods, it is possible that the battery could be dead, but LIon batteries usually last at least 2-3 years with regular use and normal recharging practices if they haven't been abused.

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Problem with Creative Zen Nano Plus 1 GB mp3 player please r

I bought zen nano plus? month ago and while i was transfering music into it it crashed ,? it looked like its no more readable so i disconected it from my pc , it needed format , i did format and tried to transfer some music again but the same problem appeared . I thought the memory card of the player is damaged and needs to be changed or repaired? , i gave it to customer support and after a few days they said they installed newer software version to the player , well i thought it will fix the problem . Once i got home i tried to transfer music and it crashed again , i couldnt even format it cause when i plug in the mp3 F: ( usb dri've ) does not respond. I gave the mp3 to customer support again , they filled up the mp3 with music six times and everything worked fine. But at home it still crashes while transfering , so i dont know what to think . On the packet where the mp3 was when i bought is written WORKS WITH WINDOWS VISTA ,?currently i have windows xp ,? can it be that i can only transfer music without prloblems with windows vista ? can it be that zen nano plus is created to use with windows vista ? Thanks for reading !

Did you install the driver on your PC? If not, then do it. Try reformatting the player as FAT. Next try tranferring a few folders full of mp3 files. Use windows explorer to drag and drop the folders? with files to the player. Now see if the player will play them.

MP3 Player does not show in finder.

I used to have a 1st gen iPod Touch, but that went through the wash and no longer functions. I am now using my backup player which is the first MP3 player I ever owned. It's a Philips GoGear HDD6330 player. The issue I'm having is similar to another issue I had awhile back with my camera. Actually, it's the same problem. When I plug the MP3 player into the MacBook USB Port, it shows up in the System Profiler, but does not appear in the Finder window as an external HDD (which it can indeed be used for when the installed firmware is bypassed as it can be in Windows). In Windows XP, the properties window of the HDD inside the player is that it is a Generic Hierarchical file system. I don't know if that has anything to do with the issue, but I thought I'd mention it anyways.
I did a search of the community posts, and found several posts stating that I would need to use Disk Utility in order to gain access to the HDD. The problem with this is that I didn't have Disk Utility on my machine for some reason. I say "Didn't" because I recently used Pacifist to recover the App from the Install Disks. However, the version that was on the install disks was not compatible with 10.5.7. In the same post that I found the information about Pacifist (which I will link you to shortly) the last few lines state that after the app is installed, that the Combo Updater should be run to bring the app up to date as well as stating that the permissions need to be repaired. I don't know what that means or how to do it.
http://discussions.apple.com/thread.jspa?messageID=6950717&#6950717
I found the download for the Combo Update for 10.5.7, downloaded it, and ran the install program that was in the package which the .dmg file contained. Everything went smoothly, and I rebooted my MacBook. The Disk Utility app was still not up to date with the OS version. So I ran Pacifist again, only this time I extracted the app from the update installer package, and installed it (after getting rid of the old file that was not compatible with 10.5.7). This version (11.1) is indeed compatible, but it will not launch and also has the default application Icon with the paper, pen, pencil, and ruler. Pictures will be included.
At this point I don't know how to get Disk Utility to work, and I'm not even sure if using Disk Utility will give me access to my players HDD. Apple Tech won't talk to me because my MacBook is out of warranty, and there's no way in **** I'm paying for a service that should not have to pay for.
System Information:
http://i3.photobucket.com/albums/y57/HCOPE/Picture34.png
Jukebox in System Profiler, but not in Finder:
http://i3.photobucket.com/albums/y57/HCOPE/Picture26.png
Disk Utility:
http://i3.photobucket.com/albums/y57/HCOPE/Picture30.png
Disk Utility Package Contents
http://i3.photobucket.com/albums/y57/HCOPE/Picture32.png

Alrighty, that's one question answered. But how do I get Disk Utility back and working?

Mp3 player does not sow in itunes window

My mp3 player use to come up in the itunes window when I would plug it into the usb port. I can not get it to so this tonight. Did something happen with the last itune upgrade?

iTunes does not support other MP3 players.
I'd say you were lucky it worked before.

Zen Micro is this a MP3 player or just a major heada

I am running winxp sp2 and the zen micro does not work. now my system won't recognize the ****ed micro. I shows up under the USB device list but it won't work. wait..thats a lie, it worked for 20 minutes and gave me a error after synching 45 songs. I think I should have gotten my son a IPOD.. Does anyone know what I can do to get this to work? No one replied to my last message.. BTW, I tried following your knowledge base.. but it like the micro is doomed to be chucked. Oh.. I can't even upgrade the firmware.. it doesn't recognize the mp3. and before anyone else says, try another port.. I did all my ports work but the mp3 player does not...

Did you try the hotfixes as well? Also, try a different computer to see if its the player, or your pc.

Creative Zen Vision: M Software problems, player not detec

<SPAN class=postbody>hi, i just got a creative zen vision: m a couple of days back and i've had problems with it being detected by my computer. i've installed the software but when i connect the player to my pc, it shows up for about a second then it's not detected anymore. i brought it back to the store for them to check and it works on their lap-top. any ideas?Message Edited by wongkenji on 08-06-2006 08:26 PM

wongkenji wrote:
hmm.. something just struck my mind, do you think my printers could be affecting it's i'll go back and try later, hopefully it'll work. otherwise i have no idea lol.. thanks for the help!
Hmm, your printer?
I sort of doubt that...hmmm.
Did you contact CS?

Creative Zen: Vision M... Faulty Wires? My player is pretty broken! Please He

Hello and thank you for reading this post!?My player,Creative Zen: Vision M... (which i have not dropped much and when i did it was only on to a couch or a bed) has been playing up over the last few months, it started out with when i push down on the headphone jack when it's inside the player, it freezes. the problem has gradually got worse, where now if i even lightly touch anywhere on the right hand side of the player (when looking at the front, where the screen is) the whole thing freezes, this can even occur when im not touching it... just through the weight of the player itself.. it also happens when im turning it on and of so sometimes it can be accidently left on for hours, frozen. The only way i can listen to music or do anything with it is if i put my finger nails underneath the play/pause button and lift it up really high. I would?appreciate any advice or help?anyone?could give me. Thanks.

There are a multitude of problems that could be causing your player to exhibit this behavior in addition to battery failure, including the failure of the main logic board. If the player has been dropped a few times, exposed to excessi've heat, or high humidity/water, the problem might not be the battery. On the other hand, if the battery has been allowed to fully exhaust on a regular basis and left uncharged for long periods, it is possible that the battery could be dead, but LIon batteries usually last at least 2-3 years with regular use and normal recharging practices if they haven't been abused.

Creative Zen Vision: M 30 gb - DRM information corrupt or missing.....???????

So I just started having this problem yesterday but it seem I'm the only ever to have it. I've scanned every page I can and can't find a solution. Yesterday I started playing my music then all of the sudden it stopped. Granted I was having problems before even though I just got this unit a month..........! I sent an email and still haven't received a response.
Here's the problem. While listening to my music yesterday I encountered a message saying - Playback Error. This error persisted after changing the track. After going home and reformatting, reinstalling firmware, downgrading -> upgrading firmware, reformatting over and over and over again, disk clean up, system restore, reboots, default restore, reformatting, again reformatting, deleting every piece of information I could delete...... you might be getting the picture so far.... After doing all of this I was unable to download tracks again onto my MP3 player. The only ones I can upload are unprotected content. I got thinking maybe there is a problem in my DRM file..... Where is my DRM file on the MP3 player and how do I delete it's You can't. At least not what I found. So again I tried everything over and over again and nothing works. I'm at my wits end trying to figure this out. I have a 30gb Creative Zen Vision: M player, Windows XP/Vista 64, Napster ToGo and now I can't use my MP3. This unit is a month old and I cannot use it. PLEASE HELP ME. This is very long winded but I'm hoping this will help a little. Thanks in advance, I'm going insane without my music.

Well I have never used a service like that. That's all I can think of off hand.

Creative Zen Vision M 30gb and Vista.

Is there a way to get a Creative Zen Vision M 30gb to work on a Vista computer? It will save me buying my son a new MP3 player. Thanks.

I've been in touch with Creative support for over a week now but so far without success. Every time I download links they suggest I still can't access Creative Media Explorer, I just keep getting this error message:-
"The Creative Media Explorer that is compatible with this device is not installed. Please reinstall the application and try again"
This has included deleting all previously installed Crteati've files as well as downloading in a 'Clean Boot'. I've also rebooted my Zen Vision M.
At this rate I'll have to bin the Zen and look at an ipod:manmad:

Creative Zen Vision M

C I have had this player in the past and fell in love with it. I actually had two..both died...my own fault..long story. But anywho.... I know that Creative has them for sale refurbished. I really miss my Mp3 player...have not had one since January. I use my psp for my music. I was wondering if it would be a smart idea to buy one refurbished or not? I would rather buy one on here than any other place. Just looking for input. Thank you for any help in [email protected]

Re: Creative Zen Vision Md
stayflysly80 wrote:
I have had this player in the past and fell in love with it. I actually had two..both died...my own fault..long story. But anywho.... I know that Creative has them for sale refurbished. I really miss my Mp3 player...have not had one since January. I use my psp for my music. I was wondering if it would be a smart idea to buy one refurbished or not? I would rather buy one on here than any other place. Just looking for input. Thank you for any help in advance.Highly recommend getting one. Very smart idea. The ones my friends &I purchased a couple years ago were essentially new. They did not look used & I have never had any problems or issues with mine. Not even a freeze-up.My battery is still lasts a long time. I love it. I've repaired my friends players for them but that's another story.

Creative zen : vision M 30gb strange problem

,Creative zen : vision M 30gb strange problem. Hi people,
My mp3 player is 2 and a half years old. A few months ago he didn't charge anymore. ?I thought i could repair it by buying a new battery and install him in my mp3.
Afther a few ours of ?assembling it was ready for charging a thought..
I used the usb charger and de sync adapter...
the morning after, my mp3 is not charged and only showing me a little red stripe in de battery (right top) i can listen music but only for a few minutes...
Also my PC does noet see my MP3
tested on :
windows xp service pack 3?
vista?
windows 7?
please help me
Stijn van Vilsteren?
DUTCH?
i am sorry for my pore english !

Squipy wrote:
Hi, I stopped using this MP3 for about 2 or so years because I bought a new one. I decided to start using it again and downloaded all the required software but as soon as I unplugged the MP3 from the power outlet, the player died. I can't get it to start up without plugging it into a power outlet. I think it has rechargable battery? Why didn't it recharge itself?
My second enquiry is about the capacity of the player. When my player was empty, I went into "Information" and it said Total Space: 28GB and Free Space: 2GB. Why is free space only 2GB? Shouldn't it be 28 as well?
Thanks in advance!
The battery will only last about 3yrs regardless of use.You will need to change it. Did you scroll down to see the album,picture,track counts? Did you partition part of the dri've for removable storage. You can find instructions to open here ? http://www.youtube.com/watch?v=_Drkr...e=channel_page & ? the battery here(very easy to do) http://cgi.ebay.com/Original-Creative-ZEN-Vision-M-30gb-Battery-LPCS285385_W0QQitemZ400028645679QQcmdZViewItemQQpt ZOther_MP3_Player_Accessories?hash=item40002864567 9&_trksid=p39.c0.m4&_trkparms=72%3A205|66%3A4|65%3 A2|39%3A|240%3A38|30%3A0|293%3A|294%3A200

Creative Zen Vision M (30gb) - Is it the end?

Hi all,
I've read a lot of posts and think the only way to find a possible solution to my problem is to just post it....
I've had my Creative Zen Vision M (30gb) for about?2.5 years, apart from crashing a few times, I've always loved it and would never go near Ipod!
Lately however it's done something, that it has done before which is to suddenly 'remove' about 2000 tracks, it would go funny, crash and reset a few times, recharge with the plug and it was fine again, the tracks 'reappeared'.
Now it seems when it happened this recent time, 3000 tracks went and I was left with about 000. So i tried formatting everything cause it just wouldn't rectify itself, then I chose to reload the firmware but everytime I tried to connect it to my laptop it would say my player wasn't connected.
I have recently baught a new laptop with Windows 7 and even without the software it detects it fine and I think I could just drag music over to it now. BUT - It only has 50mb of memory! Plsu MP3 Recovery Tool and online detection firmware thingy justy doesn't think my player is connected or says cannot update firmware on windows 7?
So my questions?are - how do i fix it's Is my memory fried, would it be worth getting out the old laptop? Where do i go if i want to repair it's Even if it detects it in XP, the software doesn't detect the player.
Can anyone shine any light here? Am I forced to buy another Creative product or do I jump ship?

If the XP computer has WMP installed it may not detect the player (the firmware file) It works best on XP /SP2 WMP0 installed. The issue with WMP is a sticky in the MP3 players forum.

Sick Of This - Creative Zen Vision:M isn't recognized by SO

Hi everyone,
My PC doesn't recognice my Creative Zen Vision:M 30GB, it used to show my mp3 player as connected before, but since last week neither my PC nor the Creative Media Explorer can't connect to the player.
I have reverted the Microsoft Windows Media Player to the v0.
My SO is XP SP3.
I already have installed the Creative Media Source.
I couldn't get into "reboot mode" on my mp3 player 'cause it has run out of battery.
Thanks in advance.

Zen Vision M 309Well, I had my zen for going on 3 years...Strangest things is that it will not turn on at all.. I tried all the online documents
-Resetting it with the USB (nothing plugged in , using the back ports)<-- in which my computer does not recognize the device even if i change to another computer or another USB port; i even purchased another USB cord and same results
- I bought a wall charger (left it plugged in overnight); nothing i only see the CREATIVE screen that displays, doesn't respond to any buttons I push
Same two?effects will wall charging/ computer charging
-When plugged into computer or wall sometimes it will show the CREATIVE screen, or sometimes it will show a blinking light above where the power is...
I tried also to reset it while it powers on and it doesn't do anything
When trying to update the firmware, a message says that the device is not connected when it is..
This is becoming expensi've, and i cannot find my receipt to even get a warranty,,, please help

I need help with my Creative Zen Vision M 3

Hi!? So I was listening to my creative zen vision M 30g mp3 player when it froze in the middle of a song. I tried to reset it using the reset hole on the bottom. When I reset it, it rebooted to the recovery mode and it has been stuck there ever since. I tried using all the options on the screen, clean up, format all, reload firmware and the reboot. The only one that really works is the reboot. The other ones will go through the motions then stop and give me the message " hard disk problem"? anyway, I can fix this at home or do I have to send it away? I have had it for about /2 now so its factory warrenty has expired so I guess I am concerned about the cost of repair. At the same time however, It was almost $300 when I bought it so I dont want to just settle for the fact that it is now not working.
Any help or advice or similar stories would be helpful. Or cost?Amas2

Hi,
I have this problem for 2 mounth. I have never change anythinhg on my player. And i don't get back errors from the software.
There are mp3 on my player and photos, programs...
I don't know why i can't get back these datas.
When i cancel a date by the logiciel, it say me ok, but when i return to see if it's canceled, it's not do!!!
A message error arri've : "it's cannot be read in the juxbox" (it's a translation).
And i can't listen my music on my computer with the creative's logiciel but i can listen music directly on it!!! very strange problem.
Thank u for your help John.
I hope you can find a solution.
Pupystyler.

Serious Issues with Creative Zen Vision M 3

This all started when I was fast forwarding through a track and it freezes. So, I did reset and it's in recovery mode, whereas usually it will just restart again.So I tried turining it on and off and was still stuck in Recovery Mode. Tried plugging it into the computer, the computer doesn't recognize it. I did everything the website told me to, but my computer will not recognize that it is plugged into the usb. When I have it docked it will not let me do anything at all. I tried to clean it up and it stays in "scan disk" for hours,I tried to format it, knowing it would erase everything but hoping it would fix, and when I tried to format it, I got a message saying "harddisk problem", when I rebbot it simply reboots back to Recovery Mode and the other option I have is reload firmware, and it prompts me to start updating firmware, but my computer won't even recognize that it is plugged in , in the first place, so I am at a loss with what to do next. The best help Creative can give me is email support. As most of you probably have found out there is no technical support phone number, only for returns/exchanges. I am using Windows Vista if that makes a difference, which it probably does since nothing seems to work on Winows Vista, and when I look at My computer, it shows that the device is present, but yet I can't access it through any media source or when trying to install this firmware? garbage. Any help would be extremely appreciated. Thank you in advance. Sarah

That is just crazy, I am so sorry....Mine was bought just this past June, my boyfriend bought it for me because ipods seem to have really negati've reviews when it came to needing repairs and so on... It hasn't even been a year!! I pasted the st and second email below. I can't believe how frustrating this must be for you. I am still extremely annoyed though, it seems like the only option I have now is to send it in , and god knows how much it may cost to fix it. They really do have some customer service issues. They even elude that no matter if I am under warranty or not there is a possibility of "fees" ARGHHH!!!! Most recent email: Dear,Thank you for replying Creative Technical Support.From the description you provided, I can see that there is a "hard disk
error" in the screen of the ZEN Vision M and the troubleshooting steps
did not help. I apologize for the inconvenience caused. Please allow me
to help you.Based on the description of the issue that you have provided, it appears
that your product needs to be scheduled for a repair or replacement.
Please note that your product will be tested upon receipt and if no
malfunction is found in the product, it will be returned to you. Please
follow this link to have an RMA issued for your product:http://us.creative.com/onlinermaAll applicable fees will be assessed at the time that your RMA is
processed in an effort to expedite the repair or replacement of your
product.You might want to browse our online store for accessories for the Zen
Vision: M. These accessories will definitely enhance your experience,
and will allow you to get the most of your player. A leather case for
your Vision:M is a great product to protect it from scratches. http://us.creative.com/products/prod...=&product=4486If you still require assistance, please reply to this email with any
previous correspondence to ensure the quickest and most accurate
service. Thank you.Best Regards,<name removed>
Technical Support
Creative Labs Americas Original Message Follows:
------------------------ I have done all of the things you have told me to do and still no
change. I cannot get out of recovery mode....and the computer doesnt
recognize no matter where it is plugged in. It is fully charged, and that
is the one thing it will do, is charge, otherwise, when it is docked it
wont let me scroll or select any options. Thank you in advance for any
help you can give me. Is there a number I can call?
On Jan 2, 2008 2:43 AM, Creative Americas Customer Support wrote: 1st email:
Thank you for contacting us at Creative Technical Support; we appreciate
the opportunity to assist you. I understand you are having issues with your ZEN Vision:M could not be
recognized by your computer and could not get out of the recovery mode.
You had also tried formatting and updating the firmware but failed to doso. I'm sorry for the complications you are having with your player.
Also, I would like to apologize for any inconvenience this issue(s)
is/are causing you. Let me see what I can do to assist you.Prior to sending this email, our website asked you for some simple and
easy troubleshooting ste
ps.
The steps that I'll be suggesting might be
the same as what were asked previously, but these will be essential for
us to resolve your query.With regard to your issue , please try the following troubleshooting
steps which may help resolve the issue.. Check all connections to make sure that your player is securely
connected to the PC. If you have already verified your connections, you
might try using a different USB port preferably one located in the back
or a different USB Port.2. Try to access the Recovery Mode on your player and run a disk clean
up you may also try the format option. For more information on how to
access the recovery mode please visit our Knowledge Base article,Recovery Mode: What to Do and How to Access
http://us.creative.com/support/kb/ar...p?l=3&sid=47943. If you have tried all the steps above and your Zen, is still not
being recognized by the system, please refer to our Knowledge Base
articles:MP3 player not detected
http://us.creative.com/support/kb/ar...p?l=3&sid=4275USB - General Information and Essential Troubleshooting
http://us.creative.com/support/kb/ar...p?l=3&sid=2490If the player is now recognized in the Device Manager but not in the
applications including Windows Media Player, please refer to the
article.MTP players not recognized
http://us.creative.com/support/kb/ar...p?l=3&sid=00534. If you have tried all of the steps above, then you will want to go to
our extensi've Knowledge Base for further troubleshooting ste
ps.
Here is
the link: http://us.creative.com/support/kbIf you are still experiencing the issue, please respond to this thread
on the outcome of each of the troubleshooting steps suggested and on
your information on the following:. Does the player works fine by itself (boots up and plays music
normally)? If no, do you see any error messages on the player's screen?
2. Does the player works on another Windows XP (with at least Service
Pack ) computer?I apologize for the issues you are having on your player. In the
meantime, you may like to take a look at our Zen Aurvana In-Ear
earphones that is acoustically and ergonomically designed for a superiorlistening experienceThe Creative Zen Aurvana In-Ear Earphones are premium earphones that
significantly reduce up to 90% of ambient noise. Ergonomically designed,
the Zen Aurvana In-Ear Earphones completely transforms your listening
experience. Powered by efficient Balanced Armature drivers, the
earphones are acoustically tuned for exceptional audio performance.For more information regarding this great accessory for your player,
kindly check it out on our website at:
http://us.creative.com/products/prod...7&product=4702
I hope I have helped address and resolved your concerns. If in any case,
other complications occur, please do send us a reply with any previous
correspondence so we can look onto other solutions that can help solve
this case. Thank you again for contacting Creative Technical Support.Best Regards,<name removed>
Technical Support
Creative Labs AmericasOriginal Message Follows:
------------------------==================================
Subject: CLI - Technical Support Request - (ZEN Vision:M)
Self Description: Intermediate PC User
Region: Americas
Country: United States of America Support Inquiry: ID(8) My MP3 player is not detected
Product: ZEN Vision:M
CCPP Certificate Number:
Serial Number:
Purchase Date: 20/6/2007 Operating System: Windows Vista 32-bit
Creative Model Number: DVP-HD0003
Computer Brand/Model:
Processor/CPU:
Memory:
BIOS Type/Revision:
System Board/Chipset:
Detailed Problem Description:
My computer isn't recognizing the player. I can't get out of recovery
mode. When I try to format it says there is a hard disk error. When I
try to update the firmware it won't let me because it acn't detect the
product. When it reboots, it reboots to recovery mode. I can't access
the main settings or screen. When it is docked it won't let me do
anything. I tried all the suggestions on the site. The product was 50%
charged when I was doing all this. It won't let me reload firmware
either.
Moderator note: Please remove the name of the advisor before posting up e-mails received from Customer Support.Message Edited by Catherina-CL on 0-22-2008 0:59 PM

Creative Zen vision M 30 GB MP3 player does not resp

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