Creative ZEN Vision: M 30GB not worki

I have a the mp3 player mentioned above, and for some reason its not working. I did the mistake of using it under Windows Vista Ultimate, and now its not working under XP Professional SP2. The device manager keeps telling me that the device cannot start. But I can use the device as it has some songs in it, and I just can't put more songs in it. At this point I am willing to do anything that may fix it, but I don't want to delete the videos, and songs I have in there. Can anyone please help me?Thank you. Stuserver.

I will refer you to this post by Catherina (Thank you!!!!)? Follow the directions carefully, and a Format means that all the stuff on the hard dri've will be erased (Except for the internal software needed to run the player)?and make sure to upgrade your firmware if the player works properly on your computer after the format. http://forums.creative.com/creativel....id=5530#M5530

Similar Messages

Creative Zen Vision M 30gb and Vista.

Is there a way to get a Creative Zen Vision M 30gb to work on a Vista computer? It will save me buying my son a new MP3 player. Thanks.

I've been in touch with Creative support for over a week now but so far without success. Every time I download links they suggest I still can't access Creative Media Explorer, I just keep getting this error message:-
"The Creative Media Explorer that is compatible with this device is not installed. Please reinstall the application and try again"
This has included deleting all previously installed Crteati've files as well as downloading in a 'Clean Boot'. I've also rebooted my Zen Vision M.
At this rate I'll have to bin the Zen and look at an ipod:manmad:

Creative Zen Vision M (30gb) - Is it the end?

Hi all,
I've read a lot of posts and think the only way to find a possible solution to my problem is to just post it....
I've had my Creative Zen Vision M (30gb) for about?2.5 years, apart from crashing a few times, I've always loved it and would never go near Ipod!
Lately however it's done something, that it has done before which is to suddenly 'remove' about 2000 tracks, it would go funny, crash and reset a few times, recharge with the plug and it was fine again, the tracks 'reappeared'.
Now it seems when it happened this recent time, 3000 tracks went and I was left with about 000. So i tried formatting everything cause it just wouldn't rectify itself, then I chose to reload the firmware but everytime I tried to connect it to my laptop it would say my player wasn't connected.
I have recently baught a new laptop with Windows 7 and even without the software it detects it fine and I think I could just drag music over to it now. BUT - It only has 50mb of memory! Plsu MP3 Recovery Tool and online detection firmware thingy justy doesn't think my player is connected or says cannot update firmware on windows 7?
So my questions?are - how do i fix it's Is my memory fried, would it be worth getting out the old laptop? Where do i go if i want to repair it's Even if it detects it in XP, the software doesn't detect the player.
Can anyone shine any light here? Am I forced to buy another Creative product or do I jump ship?

If the XP computer has WMP installed it may not detect the player (the firmware file) It works best on XP /SP2 WMP0 installed. The issue with WMP is a sticky in the MP3 players forum.

Zen Vision:M 30Gb not connected (!) and I'm becoming crazy

:Zen Vision:M 30Gb not connected (!) and I'm becoming crazyl Hi,
I tried for week to do something with the Vision 30Gigs of my son, and I don't no what to do now, maybe open the window and throw the zen..
No, seriously, he still remains in not connected and in Control Panel, system, device manager, always with the yellow sign blinking and tells that no driver is loaded.
I'm in XP SP3, removed WinMediaPlayer to install the WMP 9 because the 0 is not compatible with SP3 I think,
The zen is automatically in Recovery mode when boot, because I have tried all the possible and I have erased the firmware by "reload firmware" but without being connected to the computer,
I tried the recovery tool, but not connected...
So, I'm sure that some guru has the solution, and I'm convinced that this zen is not dead!
Thanks in advance for your precious help.
Ray

Read everything before you start.
Rayray wrote:
Hi,
I tried for week to do something with the Vision 30Gigs of my son, and I don't no what to do now, maybe open the window and throw the zen..
No, seriously, he still remains in not connected and in Control Panel, system, device manager, always with the yellow sign blinking and tells that no driver is loaded.
I'm in XP SP3, removed WinMediaPlayer to install the WMP 9 because the 0 is not compatible with SP3 I think,
The zen is automatically in Recovery mode when boot, because I have tried all the possible and I have erased the firmware by "reload firmware" but without being connected to the computer,
I tried the recovery tool, but not connected...
So, I'm sure that some guru has the solution, and I'm convinced that this zen is not dead!
Thanks in advance for your precious help.
Ray
You're right the Zen is not dead. It needs a firmware to work & it doesn't need to be connected to the computer to erase it. It does however need to be connected to a computer to reload it. First you will need to install WMP0. http://www.filehippo.com/download_wi...edia_player/9/
You then need to charge the battery When its charged & turned back on you will choose Format>Cleanup. You then connect player to see that Windows can see the device. Once you can see that it is recognized in Device Manager you will Disconnect it from the computer (use rear usb ports)
You will need to download the firmware file for the player to the desktop & open the file.(do this before you connect the player again)http://support.creative.com/Products...me=MP3+PlayersOn the player before you connect it to the computer that has the firmware file open & ready to go you will choose Reload firmware connect the player to the computer(use rear usb port) choose your language & let it run. (the autoplay window may open DO NOT CLOSE IT)
The reason it did not work before with WMP9 is that the driver is a part of WMP0.

Creative zen : vision M 30gb strange problem

,Creative zen : vision M 30gb strange problem. Hi people,
My mp3 player is 2 and a half years old. A few months ago he didn't charge anymore. ?I thought i could repair it by buying a new battery and install him in my mp3.
Afther a few ours of ?assembling it was ready for charging a thought..
I used the usb charger and de sync adapter...
the morning after, my mp3 is not charged and only showing me a little red stripe in de battery (right top) i can listen music but only for a few minutes...
Also my PC does noet see my MP3
tested on :
windows xp service pack 3?
vista?
windows 7?
please help me
Stijn van Vilsteren?
DUTCH?
i am sorry for my pore english !

Squipy wrote:
Hi, I stopped using this MP3 for about 2 or so years because I bought a new one. I decided to start using it again and downloaded all the required software but as soon as I unplugged the MP3 from the power outlet, the player died. I can't get it to start up without plugging it into a power outlet. I think it has rechargable battery? Why didn't it recharge itself?
My second enquiry is about the capacity of the player. When my player was empty, I went into "Information" and it said Total Space: 28GB and Free Space: 2GB. Why is free space only 2GB? Shouldn't it be 28 as well?
Thanks in advance!
The battery will only last about 3yrs regardless of use.You will need to change it. Did you scroll down to see the album,picture,track counts? Did you partition part of the dri've for removable storage. You can find instructions to open here ? http://www.youtube.com/watch?v=_Drkr...e=channel_page & ? the battery here(very easy to do) http://cgi.ebay.com/Original-Creative-ZEN-Vision-M-30gb-Battery-LPCS285385_W0QQitemZ400028645679QQcmdZViewItemQQpt ZOther_MP3_Player_Accessories?hash=item40002864567 9&_trksid=p39.c0.m4&_trkparms=72%3A205|66%3A4|65%3 A2|39%3A|240%3A38|30%3A0|293%3A|294%3A200

Creative Zen Vision M:30Gb freeze problem skipping between tracks

Hi guys,
I bought my Zen Vision M:30GB 2 years ago. It was a regenerated model by Creative.
I'm fully satisfied of this product, i think the best of his category, but It has this problem since two years...Sometimes when i skip between mp3s (especially in random mode) it freezes and remains on the screen of current mp3, blocked...even I try to touch all buttons it doesn't unblock and i have to reset with a clip in the reset hole.
I've noticed that this problem comes especially when i use random mode of entire library (about 4000 songs) or however with a long playlist...it doesn't happen when i listen a single album (about 20 mp3s in playlist)
Sincerely i'm a little bored ...
I tried to do some clean and format up by the system menu, but the problem persists...
I've also thinked the problem could be because there are in library mp3 with variant bitrate...or a physical problem (I hope not)
What do you think of?
Thanks for help!

Squipy wrote:
Hi, I stopped using this MP3 for about 2 or so years because I bought a new one. I decided to start using it again and downloaded all the required software but as soon as I unplugged the MP3 from the power outlet, the player died. I can't get it to start up without plugging it into a power outlet. I think it has rechargable battery? Why didn't it recharge itself?
My second enquiry is about the capacity of the player. When my player was empty, I went into "Information" and it said Total Space: 28GB and Free Space: 2GB. Why is free space only 2GB? Shouldn't it be 28 as well?
Thanks in advance!
The battery will only last about 3yrs regardless of use.You will need to change it. Did you scroll down to see the album,picture,track counts? Did you partition part of the dri've for removable storage. You can find instructions to open here ? http://www.youtube.com/watch?v=_Drkr...e=channel_page & ? the battery here(very easy to do) http://cgi.ebay.com/Original-Creative-ZEN-Vision-M-30gb-Battery-LPCS285385_W0QQitemZ400028645679QQcmdZViewItemQQpt ZOther_MP3_Player_Accessories?hash=item40002864567 9&_trksid=p39.c0.m4&_trkparms=72%3A205|66%3A4|65%3 A2|39%3A|240%3A38|30%3A0|293%3A|294%3A200

Creative zen vision:m will not turn

ok. so i got the creative zen vision:m mp3 player for Christmas and has been working just great until now. i plugged it into my charging accessory (http://creative.com/products/product.asp?category=3&subcategory=57&product=5050 ) yesterday and today i unplugged it and now it will not turn on. it was low on battery so i plugged it in...is that a reason for it to die
!!! i've tried the power and reset switches multiple times, as well as the combination for the maintenance menu. it still doesn't turn on. if i plug it into either the regular mp3 player to computer or mp3 player to wall power adapter all that happens is that the power led on the top blinks every few seconds. the display doesn't turn on or display that it's "charging" and when i plug it into the computer it doesn't recognize it. why isn't it working

I had same problem with my 30gb ZVM.
I had run down the battery a lot, but not to the point of the unit actually shutting itself down. So I?plugged into PC for hours;?charging icon?blinking away as usual. Thought everything OK until I disconnected and?would not turn on. The power on blue light by the switch would only flash briefly and then . . nothing. However - I then went into recovery mode - no problem - by hitting reset button as per instructions. Could see the battery icon showing no charge. Since that seemed to rejuvinate it I then exited?that mode and tried charging again. This time it took a charge and several hours later showed full battery charge. But then I made the biggest mistake ever - decided to update the firmware because of the charging problem. So I followed directions EXACTLY - downloaded new Firmware file onto PC first so it was ready to go, and then made the fatal mistake of going into Recovery mode and selecting the Update Firmware option - all as per instructions on-line and in user guide. The ZVM then immediately erased current version in player, and then said "ready for firmware update".
So I assumed - since no further instructions were given - that I had to connect unit back to PC and run the downloaded firmware file. When I did though the ZVM was no longer recognized by the software - kept telling me that no unit was connected. Unit showed in Device Manager, but not seen by WIndows Media or Creative Media Explorer. This then started the wasting of 2 days (so far) of my life trying to get firmware re-installed. Unit is now totally DOA because it has no firmware installed, and the Creative software on my PC will not update the firmware because it does not recognize a player which has no firmware installed. What were they thinking? See my post on this problem from earlier today.
From several calls into customer "service" I was told that I could have updated firmware just by running the downloaded file when the ZVM was normally connected - did not have to go into Recovery mode. That's nice to know now, and would have been critical to know 2 days ago - but why did the documentation say absolutely nothing about that? It only said this could be done through Recovery. Now I understand why so many posts about Creative are from totally frustrated users wasting their li'ves fighting with awful software and bad documentation. Great player - terrible documentation - awful software.
So my advice to you is:>?try hooking up to you PC and see if unit charges that way, instead of through charger.2> If no luck - go into Recovery mode by hitting reset button as?per?instructions. If you can get there,?select Reboot and then shut off. Hook up to charger again and see what happens.3> If still no luck - sounds like unit is still under warranty. Call Customer Service (405) 742-6622 and ask that they send UPS Call Tag to pick up unit from you to be sent back for repair. I am guessing that this player does not like to have the battery heavily discharged, somehow related?to?asoftware issue as well (surprise surpirse).
Will probably be fixed in future firmware update. Good Luck

Creative ZEN Vision:M 30gb, Can't dock it....tried everything....Help

Hello , Is there someone out there who knows alot about docking this Zen Vision:M 30GB. I have tried everything by Creative support. I've been working on it for over a month now. The player works fine but when I plug it in to my PC. Nothing happens. I have all updates and I have Windows XP pro. It seems like a driver issue. My Little Zen V has no problem docking, It docks fast , 2seconds everthing opens up nicely. ??????thanks for taking the time to read and write....Message Edited by Wasssupdutch on 03-26-200702:53 PM

Have you solved the problem? If so how? My VM has docked perfectly until I upgraded from USB to USB2. Every other USB device works fine but PC no longer sees the VM. The new hardware wizard pops up and demands a driver and isn't satified by the installation CD. I have uninstalled and reinstalled with no success. Anybody any clues?Thanks.

Creative zen vision price, 30gb, and 6

hi all, i was just wondering how much does the zen vision: m costs ?
i am sure that the 30gb model costs like 300 $ or so !
but how much does the 60gb model costs ?
anyone knows ?
please tell !

I've been in touch with Creative support for over a week now but so far without success. Every time I download links they suggest I still can't access Creative Media Explorer, I just keep getting this error message:-
"The Creative Media Explorer that is compatible with this device is not installed. Please reinstall the application and try again"
This has included deleting all previously installed Crteati've files as well as downloading in a 'Clean Boot'. I've also rebooted my Zen Vision M.
At this rate I'll have to bin the Zen and look at an ipod:manmad:

Zen Vision: M 30GB Not responding at

I'll go straight to it. Yesterday, I tried to put a 700~ mb file into the player. It just took 73 days and 6 hours, to transfer according to the ETA that Windows got. However, the player sort of "died". I came home now, to see that the player is just black on the screen. Moving the slider button to the power icon does not work. Reset button does not work either (the one you need a paper clip or similar for). If I attach it to the computer, it's blinking blue on the side of the slider button, but nothing more, not even detected. The battery is fully charged too.Using the latest firmwire, however, I got Windows XP and Vista, so I had to switch to XP to install the latest. And the operati've system I used when I tried to transfer that file was Windows XP.But is there no way to get it back ali've? Just had it for 2 months now, and I love itMessage Edited by MortenMorten on 09-9-200703:06 AM
Message Edited by MortenMorten on 09-9-200703:24 AM
EDIT; It's a miracle! Suddenly the player just booted itself, and I heard the USB pling sound. That was really random, so to say. It's been just lying there black for a long time. But now I just got to recharge it according to the monitor ^_^Message Edited by MortenMorten on 09-9-200703:52 AM

I'm trying this http://support.creative.com/kb/ShowArticle.aspx?url=http://203.2.42.97:80/srvs/cgi-bin/webcgi.exe/,/%3fst=270,e=0000000000379853284,k=947,sxi=8,case=o bj(67978),kb=ww_english_add,varset=ws:http://nl.europe.creative.com right now. Hope it works.

4gb creative zen v plus does not work in vist

hello
i just got one of these..and the cd provided does not work in vista..i read on the site that this model has nati've vista support then why doesnt it work for me?
any help appreciated

Hi,
What do you mean by the cd does not work in vista?
Can you tell us what happens when you try to install using the installation cd, error messages, etc?
Try plug in your Zen V Plus to your computer, does it get detected?

Zen Vision:M 30gb "Not Supporting Subscription Content&qu

So I've been using my Zen for a long time now and its been running great but these last couple of weeks I've been getting a couple errors I can't resolve.
I use Napster to Go, and its been treating me fine until these first few problems. It no longer recognizes my Zen at all, no transfer window appears.
Now, when using WMP , I try to Sync up the files, and get an error message stating "The device does not support synchronization of Subscription content." and while it still transfers the file, the license doesn't come with it and it won't play.
- I've tried updating the firmware to the latest version, which I didn't have but didn't fix the issue.
- I've installed the updated applications and programs from Creative.
- I've reinstalled both WMP and Napster.
- I've reset my Zen to factory defaults.
- I've used Hardware Manager to uninstall and reinstall the device.
- I've tried various USB ports, I'm on an Alienware laptop which worked fine before this.
Can anyone point me in a direction that could shed some light on this issue? Why is it saying my Zen isn't supporting Sub. Content anymore? I'm thinking to simply format it and try starting from scratch but that doesn't seem like it would help.
Thank you.
Edit, updated trials:
- Tried the recovery menu after finding its post, used the recovery method to remove bad links, no joy.
- Removed latest update of firmware NAPSTER RECOGNIZED THE PLAYER, but couldn't access files with no firmware. Reinstalled firmware, PROBLEM RETURNED. At a loss again.Message Edited by Ebontide on 03-26-200705:2 AM

I just wanted to post this for common knowledge. This is the solution to my issue.
===================================
Thank you for contacting Napster Support.
We believe that the issue you are experiencing is due to the faulty installation of a recent Microsoft update that was installed on your PC. Microsoft is currently working on correcting the issue with the hotfix installation, but we have listed below some manual steps that will resolve this problem for you now. Once these steps have been completed, please open Napster and reconnect your device to confirm that the issue has been resolved.
) Disconnect any portable music or video devices that might be attached to your computer.
2) Click the Start button and select Run.
3) Type in "regsvr32 C:\WINDOWS\system32\msscp.dll" (without the quotes) and click OK.
4) You should get a message saying the file has been successfully registered.

Creative Zen vision M 30gb prob

hi. the other day i hooked up my zen with a 3.5mm jack to twin photo lead/cable to my hifi. the sound i was getting was good, but not loud, so i started experimenting witht the leads at the back - this caused the player to turn off. there was a slight pop of a sound, but this wasn't that noticeable.
since then, when i turn my zen on it shows the starting bit of 'creative' and 'Zen' but doesnt progress further. i've also had it on recovery mode and tried everything there and still no answer. just before the recovery mode screen appears it says something to do with the firmware, but when i try to work the firmware it cannot detect my player. nor does my media explorer detect the player - it only charges my player.
also i think my warranty is of a year and i've had this for 8months or so. ?

yeah i've tried the recovery tool, which tries to use the firmware and then doesn't detect the player.
i also think i've buggered up my stereo doing this too.
anyone?

Creative Zen Vision:M 30gb LCD Broken (full of white stripes) (picture includ

Hi.
So I bought my player around christmas, so it has only been used for about a month. At that time it's been on a everyday use and it has been used to watch high quality videos daily.
So about an hour ago I took it from my jacket's (inside) pocket (I keep it there while I move because it's a loose pocket and doesnt apply that much pressure to the player as it would get in jeans' pockets.
I put it on and to my surprise the lcd screen had white lines all over it. This really seemed weird, mainly because of it's short lifespan which it has been on my hands, it hasn't received any kind of a beating from dropping it or something like that.
http://www.saunalahti.fi/kujap/creative_zen_vision.jpg -the picture
(There's a creative promotional video playing. The white sharp-like thing about in the middle is a wave hitting the shore)
I already sent an email to the shop where I purchased it telling the story and asking that what is my options at this stage.
P.S: http://forums.afterdawn.com/thread_view.cfm/440763 this guy seemed to have the same problem.
What do you think?Message Edited by MKujap on 0-24-200702:34 AM

Hi.
So I sent an email to the store and they replied that they replace the ones which have those kind of white stripes all over the screen (every second pixel is working and every second is all white) but not the ones where the glass has broke and the fluids have come out.
I went to the store and the guy in there said that they wouldnt replace it as there was a small crack on the right lower corner of the screen and that the fluids have come out from there. You can see that little crack on the picture and there is only little (and I mean) little fluid come out of the crack. I didn't even noticed that there was any of the fluids on the screen, it just seems to be a little crack, nothing more.
I wonder if the standard year warranty applies for this situation? (see the photos on the first post)

Zen vision m 30gb not connect

Hello i bougth a zen the other week after seeing my mates one in action i was impressed. Now i've got one it wont detect on the pc, plug usb cable in doesnt do anything. I've installed service packa (sp2 cuts web connection for some reason) i've updated to usb 2.0 drivers and formatted. I've tried installing the zen software on the pc but its still not detecting the zen, it doesnt come up with the docking icon as it does on my mates and i have tried mine on his and it works fine just not mine.
any suggestions tnanks.

hello mate i went through the knowledge base and found that deleting the usb device then redecting it did the trick its now synced
thanks for advice.

Creative ZEN Vision: M 30GB not worki

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