CreativeCloudSet-Up.exe refuses to install
Trying to fix an issue with one of my CC apps, I ran the CC cleaner tool and cleared my entire install.
I downloaded Creative Cloud Desktop manager, the app that manages all installs. I click on CreativeCloudSet-Up.exe to be greeted with "There was a problem with Creative Cloud desktop. Please download and reinstall". The installer is telling me to reinstall. My firewall is off as is my anti virus for this process.
Through the course of troubleshooting, I've gone in the chat, moved the OOBE folder around, deleted it, checked permissions and so on. I've now deleted every adobe app related folder (program files/adobe, program files/common, the appdata folders for adobe, and so on). I've also deleted a number of Adobe related registry entries.
I am running Windows 8.0, 64-bit with all current patches.
At this point I've wasted 3 hours in chat. I just want to finish my work so I can enjoy Christmas Eve
In appdata/local/temp/ the LBS log states the following, notice the fatal line "Cannot launch AAMHelper"
12/24/13 16:39:00:598 | [INFO] | | Download | LBS | LBSApplicationFacade | | | 1496 | ****************Starting LBS workflow*******************
12/24/13 16:39:00:645 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 3896 | initializing screen
12/24/13 16:39:00:676 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 3896 | ACCC System requirements check passed
12/24/13 16:39:00:801 | [INFO] | | Download | LBS | ProductInfo | | | 3896 | Product Sap Code not specified in the product information file
12/24/13 16:39:00:801 | [INFO] | | Download | LBS | ProductInfo | | | 3896 | Product locale not specified in the product information file
12/24/13 16:39:00:801 | [INFO] | | Download | LBS | ProductInfo | | | 3896 | Product name not specified in the product information file
12/24/13 16:39:00:801 | [INFO] | | Download | LBS | ProductInfo | | | 3896 | Applet Version not specified in the product information file
12/24/13 16:39:00:801 | [INFO] | | Download | LBS | ProductInfo | | | 3896 | Applet ID not specified in the product information file
12/24/13 16:39:00:801 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 3896 | Bootstraping Passed
12/24/13 16:39:00:832 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 3896 | LBS lock acquired
12/24/13 16:39:01:364 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 3896 | deployment lock check passed
12/24/13 16:39:01:396 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 3896 | ACCC not present so downloading is initiated.
12/24/13 16:39:01:427 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 3896 | ****Downloading AAM version info file****
12/24/13 16:39:01:974 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 3896 | ACCC needs to be updated on the machine
12/24/13 16:39:03:931 | [WARN] | | AAMCommon | | LBSWorkflowManager | | | 3896 | Validation of AUTH_RESP pkt failed with error 503
12/24/13 16:39:03:931 | [WARN] | | AAMCommon | | LBSWorkflowManager | | | 3896 | Handshake with AAMHelper failed
12/24/13 16:39:03:931 | [WARN] | | Download | LBS | LBSWorkflowManager | | | 3896 | Failed to launch AAMHelper process!
12/24/13 16:39:03:931 | [INFO] | | Download | LBS | ETS | | | 3896 | Event Guid generated is: '23f9cef1-fa24-44a6-9fef-cc2e45ceceee'
12/24/13 16:39:03:931 | [INFO] | | Download | LBS | ETS | | | 3896 | Event Guid generated is: '0adcd4ec-73de-49eb-8af6-5ab56c2c70b4'
12/24/13 16:39:03:931 | [FATAL] | | Download | LBS | LBSWorkflowManager | | | 3896 | WorkflowManager: Failed to launch AAMHelper
12/24/13 16:39:03:947 | [INFO] | | Download | LBS | ETS | | | 4772 | Event with guid '23f9cef1-fa24-44a6-9fef-cc2e45ceceee' is being sent
12/24/13 16:39:03:947 | [INFO] | | Download | LBS | ETS | | | 4772 | GetIEProxyInfo - No default proxy present on the user machine
12/24/13 16:39:03:947 | [INFO] | | Download | LBS | ETS | | | 4772 | GetIEProxyInfo - Failed to get proxy for the url, error:12006
12/24/13 16:39:03:947 | [INFO] | | Download | LBS | ETS | | | 4772 | GetIEProxyInfo - proxy Url is
12/24/13 16:39:04:291 | [INFO] | | Download | LBS | ETS | | | 2132 | HTTP Request Status code 200.
12/24/13 16:39:04:291 | [INFO] | | Download | LBS | ETS | | | 4772 | The http request returned HTTP_Status:0 HttpCommunicator error:0
12/24/13 16:39:04:291 | [INFO] | | Download | LBS | ETS | | | 4772 | Event with guid '0adcd4ec-73de-49eb-8af6-5ab56c2c70b4' is being sent
12/24/13 16:39:04:306 | [INFO] | | Download | LBS | ETS | | | 4772 | GetIEProxyInfo - No default proxy present on the user machine
12/24/13 16:39:04:306 | [INFO] | | Download | LBS | ETS | | | 4772 | GetIEProxyInfo - Failed to get proxy for the url, error:12006
12/24/13 16:39:04:306 | [INFO] | | Download | LBS | ETS | | | 4772 | GetIEProxyInfo - proxy Url is
12/24/13 16:39:04:634 | [INFO] | | Download | LBS | ETS | | | 2132 | HTTP Request Status code 200.
12/24/13 16:39:04:634 | [INFO] | | Download | LBS | ETS | | | 4772 | The http request returned HTTP_Status:0 HttpCommunicator error:0
12/24/13 16:39:06:244 | [INFO] | | Download | LBS | ETS | | | 1496 | Waiting for the async thread to get the task completed
12/24/13 16:39:06:260 | [INFO] | | Download | LBS | ETS | | | 4772 | Async thread is completed. Now exiting from function.
12/24/13 16:39:06:260 | [INFO] | | Download | LBS | LBSApplicationFacade | | | 1496 | ****************Closing LBS workflow*******************
DLM Log contents:
12/24/13 16:39:01:427 | [INFO] | | | | | | | 3896 | *******************start of Download****************
12/24/13 16:39:01:427 | [INFO] | | | | | | | 3896 | GDE Version is 2.0.0.8 (BuildVersion: 2.0; BuildDate: Tue Sep 10 2013 17:02:22 )
12/24/13 16:39:01:427 | [ERROR] | | | | | | | 3896 | The windows error code is - 12180
12/24/13 16:39:01:427 | [ERROR] | | | | | | | 3896 | Failed to get the user proxy settings. Error is 12180. Ignoring the proxy setting in this case.
12/24/13 16:39:01:427 | [ERROR] | | | | | | | 3896 | failed to resolve the proxy setting on the machine
12/24/13 16:39:01:427 | [INFO] | | | | | | | 3896 | The file to be downloaded is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/AAMVersion.xml
12/24/13 16:39:01:427 | [INFO] | | | | | | | 3896 | Going to download the file at C:\Users\Angelo\AppData\Local\Temp\{68F28A8F-F017-4912-9263-1A0E49427837}/AAMVersion.xml
12/24/13 16:39:01:536 | [INFO] | | | | | | | 3896 | Header Field for the HEAD request is :
HTTP/1.1 200 OK
Connection: keep-alive
Date: Wed, 25 Dec 2013 00:39:02 GMT
Content-Length: 5232
Content-Type: application/xml
Content-MD5: 7VPEGj9kvdmnM1m4t0FTaA==
Last-Modified: Thu, 19 Dec 2013 07:31:41 GMT
Accept-Ranges: bytes
ETag: "ed53c41a3f64bdd9a73359b8b7415368:1387472948"
Server: Apache
12/24/13 16:39:01:568 | [INFO] | | | | | | | 3896 | Logging the HTTP Header for Byte-Range query :
12/24/13 16:39:01:568 | [INFO] | | | | | | | 3896 | Header contents:
HTTP/1.1 206 Partial Content
Connection: keep-alive
Date: Wed, 25 Dec 2013 00:39:02 GMT
Content-Length: 2
Content-Type: application/xml
Content-MD5: 7VPEGj9kvdmnM1m4t0FTaA==
Content-Range: bytes 5230-5231/5232
Last-Modified: Thu, 19 Dec 2013 07:31:41 GMT
Accept-Ranges: bytes
ETag: "ed53c41a3f64bdd9a73359b8b7415368:1387472948"
Server: Apache
12/24/13 16:39:01:896 | [INFO] | | | | | | | 1964 | **File download complete.**
12/24/13 16:39:06:260 | [INFO] | | | | | | | 1496 | *******************End****************
12/24/13 16:40:21:896 | [INFO] | | | | | | | 2344 | *******************start of Download****************
12/24/13 16:40:21:896 | [INFO] | | | | | | | 2344 | GDE Version is 2.0.0.8 (BuildVersion: 2.0; BuildDate: Tue Sep 10 2013 17:02:22 )
12/24/13 16:40:21:896 | [ERROR] | | | | | | | 2344 | The windows error code is - 12180
12/24/13 16:40:21:896 | [ERROR] | | | | | | | 2344 | Failed to get the user proxy settings. Error is 12180. Ignoring the proxy setting in this case.
12/24/13 16:40:21:896 | [ERROR] | | | | | | | 2344 | failed to resolve the proxy setting on the machine
12/24/13 16:40:21:896 | [INFO] | | | | | | | 2344 | The file to be downloaded is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/AAMVersion.xml
12/24/13 16:40:21:896 | [INFO] | | | | | | | 2344 | Going to download the file at C:\Users\Angelo\AppData\Local\Temp\{261B24F4-869A-44F5-A552-4DEE06FA89BA}/AAMVersion.xml
12/24/13 16:40:22:053 | [INFO] | | | | | | | 2344 | Header Field for the HEAD request is :
HTTP/1.1 200 OK
Connection: keep-alive
Date: Wed, 25 Dec 2013 00:40:22 GMT
Content-Length: 5232
Content-Type: application/xml
Content-MD5: 7VPEGj9kvdmnM1m4t0FTaA==
Last-Modified: Thu, 19 Dec 2013 07:31:41 GMT
Accept-Ranges: bytes
ETag: "ed53c41a3f64bdd9a73359b8b7415368:1387472948"
Server: Apache
12/24/13 16:40:22:068 | [INFO] | | | | | | | 2344 | Logging the HTTP Header for Byte-Range query :
12/24/13 16:40:22:068 | [INFO] | | | | | | | 2344 | Header contents:
HTTP/1.1 206 Partial Content
Connection: keep-alive
Date: Wed, 25 Dec 2013 00:40:23 GMT
Content-Length: 2
Content-Type: application/xml
Content-MD5: 7VPEGj9kvdmnM1m4t0FTaA==
Content-Range: bytes 5230-5231/5232
Last-Modified: Thu, 19 Dec 2013 07:31:41 GMT
Accept-Ranges: bytes
ETag: "ed53c41a3f64bdd9a73359b8b7415368:1387472948"
Server: Apache
12/24/13 16:40:22:400 | [INFO] | | | | | | | 732 | **File download complete.**
12/24/13 16:40:38:980 | [INFO] | | | | | | | 2324 | *******************End****************
12/24/13 16:40:43:282 | [INFO] | | | | | | | 4036 | *******************start of Download****************
12/24/13 16:40:43:282 | [INFO] | | | | | | | 4036 | GDE Version is 2.0.0.8 (BuildVersion: 2.0; BuildDate: Tue Sep 10 2013 17:02:22 )
12/24/13 16:40:43:282 | [ERROR] | | | | | | | 4036 | The windows error code is - 12180
12/24/13 16:40:43:282 | [ERROR] | | | | | | | 4036 | Failed to get the user proxy settings. Error is 12180. Ignoring the proxy setting in this case.
12/24/13 16:40:43:282 | [ERROR] | | | | | | | 4036 | failed to resolve the proxy setting on the machine
12/24/13 16:40:43:282 | [INFO] | | | | | | | 4036 | The file to be downloaded is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/AAMVersion.xml
12/24/13 16:40:43:282 | [INFO] | | | | | | | 4036 | Going to download the file at C:\Users\Angelo\AppData\Local\Temp\{77AA32A1-103A-4BC6-B77F-AE148F4DDC51}/AAMVersion.xml
12/24/13 16:40:43:407 | [INFO] | | | | | | | 4036 | Header Field for the HEAD request is :
HTTP/1.1 200 OK
Connection: keep-alive
Date: Wed, 25 Dec 2013 00:40:44 GMT
Content-Length: 5232
Content-Type: application/xml
Content-MD5: 7VPEGj9kvdmnM1m4t0FTaA==
Last-Modified: Thu, 19 Dec 2013 07:31:41 GMT
Accept-Ranges: bytes
ETag: "ed53c41a3f64bdd9a73359b8b7415368:1387472948"
Server: Apache
12/24/13 16:40:43:438 | [INFO] | | | | | | | 4036 | Logging the HTTP Header for Byte-Range query :
12/24/13 16:40:43:438 | [INFO] | | | | | | | 4036 | Header contents:
HTTP/1.1 206 Partial Content
Connection: keep-alive
Date: Wed, 25 Dec 2013 00:40:44 GMT
Content-Length: 2
Content-Type: application/xml
Content-MD5: 7VPEGj9kvdmnM1m4t0FTaA==
Content-Range: bytes 5230-5231/5232
Last-Modified: Thu, 19 Dec 2013 07:31:41 GMT
Accept-Ranges: bytes
ETag: "ed53c41a3f64bdd9a73359b8b7415368:1387472948"
Server: Apache
12/24/13 16:40:43:782 | [INFO] | | | | | | | 1124 | **File download complete.**
12/24/13 16:40:46:915 | [INFO] | | | | | | | 4280 | *******************End****************
PDApp contents
12/24/13 16:39:00:707 | [INFO] | | ASU | OPM | OPM | | | 3896 | Build Version - 7.0.0.394
12/24/13 16:39:00:707 | [INFO] | | ASU | OPM | OPM | | | 3896 | Logging Level verbosity Set to 4
12/24/13 16:39:00:707 | [INFO] | | ASU | OPM | OPM | | | 3896 | Schema version and schema compatibility version are same or greater than current
12/24/13 16:39:00:801 | [INFO] | | ASU | OPM | OPM | | | 3896 | Successfully opened opm session, db location:C:\Users\Angelo\AppData\Local\Adobe\OOBE\opm.db in opm_createLibRef
12/24/13 16:39:00:801 | [INFO] | | ASU | OPM | OPM | | | 3896 | No Record found for the input fields in opm_getValueForKey
12/24/13 16:39:00:801 | [INFO] | | ASU | OPM | OPM | | | 3896 | Released OPM refrence successfully in opm_freeLibRef
12/24/13 16:40:21:219 | [INFO] | | ASU | OPM | OPM | | | 2344 | Build Version - 7.0.0.394
12/24/13 16:40:21:219 | [INFO] | | ASU | OPM | OPM | | | 2344 | Logging Level verbosity Set to 4
12/24/13 16:40:21:219 | [INFO] | | ASU | OPM | OPM | | | 2344 | Schema version and schema compatibility version are same or greater than current
12/24/13 16:40:21:251 | [INFO] | | ASU | OPM | OPM | | | 2344 | Successfully opened opm session, db location:C:\Users\Angelo\AppData\Local\Adobe\OOBE\opm.db in opm_createLibRef
12/24/13 16:40:21:251 | [INFO] | | ASU | OPM | OPM | | | 2344 | No Record found for the input fields in opm_getValueForKey
12/24/13 16:40:21:251 | [INFO] | | ASU | OPM | OPM | | | 2344 | Released OPM refrence successfully in opm_freeLibRef
12/24/13 16:40:42:606 | [INFO] | | ASU | OPM | OPM | | | 4036 | Build Version - 7.0.0.394
12/24/13 16:40:42:606 | [INFO] | | ASU | OPM | OPM | | | 4036 | Logging Level verbosity Set to 4
12/24/13 16:40:42:606 | [INFO] | | ASU | OPM | OPM | | | 4036 | Schema version and schema compatibility version are same or greater than current
12/24/13 16:40:42:653 | [INFO] | | ASU | OPM | OPM | | | 4036 | Successfully opened opm session, db location:C:\Users\Angelo\AppData\Local\Adobe\OOBE\opm.db in opm_createLibRef
12/24/13 16:40:42:653 | [INFO] | | ASU | OPM | OPM | | | 4036 | No Record found for the input fields in opm_getValueForKey
12/24/13 16:40:42:653 | [INFO] | | ASU | OPM | OPM | | | 4036 | Released OPM refrence successfully in opm_freeLibRef
There's something wrong with your Internet connection. Based on teh logs, all your connections bounce because of a wrong proxy configuration. The simplest way to fix it would probably be to delet your current network and let Windows auto-configure a new one, which you should do with your security tools on, so Windows can figure out things.
Mylenium
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My computer is in Windows 8.1 system, when I play on exe on the CreativeCloudSet-Up.exe, appears thar this version is to Windows 7.0, what I have to do?
uninstall anything cc that's installed, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6).
download the cc desktop app and install it, Download Adobe Creative Cloud apps | Free Adobe CC trial -
Erreur 1 Creativecloudset-up.exe
bonjour,
Je viens de m'abonner à creative photo, et je veux charger PS CC avec creativecloudset-up.exe
L'application après le chargement est arretée par le code d'erreur 1).
Je suis sur window 7.
Merci de votre aideLink for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/ -
Donwlod Error 201 when running CreativeCloudSet-up.exe
I want install Photoshop on my laptop with windows 7 profesionnal sp 1. Dowload of creativecoludset-up.exe was no problem. When i run it happens an error at downloead (error code 201).
the internet conneciton can not be the problem. downloading and installing adobe flashplayer was no problem.
how can i run creativecloudset-up.exe whitout error?Hi Swetha.K,
In the "Internet Properties" dialogue box select the "Connections" tab and click on "LAN Settings" button and you will get the "Local Area Network (LAN) Settings" dialogue box.
Make sure none of the options are checked marked. Click on OK and then on OK again.
Try to download the Adobe Creative Cloud desktop app from the link below and install it.
Free Creative Cloud | Download Adobe Creative Cloud free trial
Thanks,
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"CreativeCloudSet-Up.exe couldn't be downloaded."
I have a brand new laptop and I'm getting this error when I try and download my first app ""CreativeCloudSet-Up.exe couldn't be downloaded." I'm running windows 8 and using IE 10.
Ideas?
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Are you on a managed network. If yes, then try connecting to some alternate network source and try installing again.
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updated my mac to mountain lion 10.7.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install saying that I need to see developer. Whenever I try to open my appstore, mail or facetime it says that the programmes need to be installed and might not be compatible with this version of mac operating system. Can anyone help me?
It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
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HP Deskjet Ink Advantage 4625e Refuses to Install
My printer is an HP Deskjet Ink Advantage 4625e (4620 series). Firmware Version: CAP1FN1451AR
First, this is what I can do with the printer:
Print internal ‘Test’ pages and reports.
Print documents in all applications from a wireless, networked laptop.
Print documents using ePrint.
My computer is an HP Omni All-in-one Running Windows 7 Home Premium X64
The issue is I am unable to (re)install the printer on the HP Omni using either ‘Add Printer’, HP downloads or the installation disk.
Hoping for a definitive solution.
Background: Just over a week ago I upgraded from Office Pro 2010 to Office Pro 2013. When I went to print I noticed the dfautl print was showing as One Note 2013. I selected the HP printer then hit print. I got an error message: Word Cannot Print this Document. There is no printer installed.
I tried to print using NotePad and an Adobe document (thinking it may have been Word related only). This did not work. I could print from any application using the Desktop. But, as noted, I can do so from the networked laptop.
On opening the Printers folder OneNote was set as the default. I changed the default to the HP printer. No luck. I was told it was not installed.
I ran Malwarebytes Premium and Microsoft Security Essentials to check for possible incursions. None.
I then tried System Restore. No change.
I then tried to repair the print program. No change.
I then uninstalled Office 2013. No Change.
I then tried the “Add Printer” function. No Luck. I was informed: “Unable to install printer. Some files are missing or incorrect. Reinstall the driver or try using the latest version.” (Screenshot 1)
I then tried to reinstall the printer. First as a straight reinstall then second after doing a complete uninstall using Revo Professional Uninstaller and an Advanced Scan.
This did not work, yet the printer is recognised as being on the wireless network during the reinstall process (Screenshot 2).
This is what I Cannot do: (Note: during any install attempt I disable both Malware Byes and Windows Security Essentials. I have also attempted installs with the Firewall turned OFF.)
Cannot reinstall on the system. It refuses to allow a wireless network installation even though it shows on the install screen (Screenshot 2).
If using ‘Add Printer, it says files missing or incorrect (Screenshot 1).
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When install fails, I get the screen asking to search for a solution (Screenshot 5) which then gives me instructions re a download ‘Helper Application’ (Screenshot 6).
After attempting to follow those instructions, the downloaded ‘solution’ does not work (Screenshot 7).
Instead of trying to install over the wireless network I have tried using the USB Install process. The printer then only installs as a ‘Fax’ Printer. On checking the Device Mager – Show Hidden Devices – it shows a ‘Multifunction Device’ with a yellow exclamation mark (!) next to the driver. On checking, it says I need to reinstall the driver.
Any attempt to convert the USB connection (even though it only installs as a fax printer) to a wireless connection fails.Hi @jindo53,
Welcome to the HP Forums!
Thank you for a very well detailed post! From what I have read, I understand that your HP Deskjet Ink Advantage 4625e is refusing to install either as a Wireless or USB connected printer, on Windows 7. I am sorry to hear this, but I am happy to help!
Please take a look through this guide, 'Unable to Find Printer' Error Message Displays for the HP Officejet 4620 e-All-in-One and HP Deskje....
Tips to avoid wireless connection issues
The following tips can help prevent wireless connection issues. You might need to experiment with each of these tips to secure a successful wireless connection.
Move the product, the computer, and the access point (router) closer together.
Remove any metal objects that are between the product, the computer, and the access point (router). Objects such as refrigerators or metal bookcases can interfere with a wireless transmission.
Move any device that emits radio signals farther away from the HP product. Devices such as microwaves and cordless telephones can interfere with wireless transmission.
Accept or allow any firewall pop-up messages that display during the software installation.
If you connect to a virtual private network (VPN), temporarily disconnect from the VPN during the HP software installation (see your VPN software for further details).
If you have MAC address filtering enabled on your router, you will need to add the HP product's MAC address to the address filter list. You can find the MAC address on the Network Configuration Page. Follow instructions for your router to add the address.
If that does not help, please try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any Antivirus programs. Disable Antivirus software.
Disable any firewall programs. Turn Windows Firewall on or off.
Create a new user account. Managing User Accounts and Logins (Windows 7).
Reinstall using the HP Printer Install Wizard for Windows.
If still unsuccessful, proceed to back up your files, and reinstall Windows 7.
Hope this information is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping! -
my macbook pro (10.6.8) refused to install wireless printer (canon pixma MG4260). Whenever i tried to install, it keeps saying 'internal error number 12'. Please help me!! and what does internal error got to do with installing a printer?
my macbook pro (10.6.8) refused to install wireless printer (canon pixma MG4260). Whenever i tried to install, it keeps saying 'internal error number 12'. Please help me!! and what does internal error got to do with installing a printer?
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Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install.
Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install. Support Advisor is of no help.Anyone had the same problem? It has all worked perfectly for some years now, but refuses this week.Has Adobe changed something.Windows 7.
Re: Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install.
created by Pat Willener in Downloading, Installing, Setting Up - View the full discussion
What exactly means "refuses"?
This is the message which comes up if I try to update (from the Help menu) or re-install my licenced copies of CS6 or Photoshop Elements 9.
“We've encountered the following issues
Installer failed to initialize.Please download Adobe Support Advisor to detect the problem”
Get Adobe Support Advisor”
OR
on trying to open PhotoshopCS6 I get this message:-
“Adobe Application Manager required to start your trial, is missing or damaged.
Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager_uk”
When I follow these instructions and try and start up/install or update Photoshop CS6 I get the same messages all over again. This has been going on since Tuesday afternoon and I am anxiuous to resolve the problem. For several years now all this has worked perfectly through your website and I cannot understand what has changed. Once I cancel these messages the products themselves seem to function OK. When I attempt to use Adobe Update Manager I get the same messages as above. You will see that my products are properly licensed and up to date. Have you any solution? -
Adobe Reader X refuses to install - indexing service filter daemon
I have closed all applications, but Adobe Reader X refuses to install, saying that something called "indexing service filter daemon" is open. How do I get around this?
This is how I got around this install issue:
During install with the Indexing Service Filter Daemon message still open;
1) right click on My Computer
2) select Manage
3) double click Services and Applications
4) right click Indexing Service
5) select pause
6) in the Adobe X install message window, select Retry
It will have you reboot after install and it should automatically restart the service that you just paused. If not, repeat the steps and select Start instead of Pause.
Hope that helps. -
HELP: Compressor 3.0.2 Update refuses to install.
I needed to install DVDSP CONTENT so I used FCPS2 Installer Disk. Unavoidably, ALL apps were re-intalled before the content loaded. So I downloaded all the app updates. All updated fine except Compressor 3.0. The 3.0.2 Update refuses to install. And, Compressor refuses to fully start-up.
There is a Receipt PKG for Compressor 3.0, 3.0.1, 3.0.2, plus Qmaster_Frameworks.pkg 3.0 and Qmaster.pkg 3.0
Removing 3.0.2 doesn't allow either Compressor 3.0.1 or 3.0.1 to install.
1) Any idea what's wrong and/or a simple way of fixing?
2) Is there a way of Installing Compressor 3.0 from the Install Disk WITHOUT returning all the other apps to their original state?
< WHY on earth does the Install UPDATE versions that are obviously newer with older versions? >
3) Will Pacifist auto-remove the current version of Compressor or do I still need to TRY to do this manually?Interesting. Check one thing for me. Go to your Control Panels, click on Software Update, and see if "Download important updates automatically" is enabled. If not, enable it, then click the Check Now button. This will download the file to your drive, and you should see it.
If you do this, and the file still isn't there, then I'm stumped as to why it isn't downloading. Like I said, I had this same issue on both my computers, and the same solution worked both times.
Let me know how this turns out. -
Application Manager refuses to install
Hi,
I'm having a substantial probelm with the Application Manager (AAM). A few days ago I performed an automatic update of Audition, but the progress got stuck at around 50%. A few minutes later the computer totally crashed and after a restart Windows 7 had to repair the entire disk. To my surprise I had to find out that the AAM removed itself from my hard disk. I mean, it wasn't there anymore and the alias icons were blank.
As suggested in the help I downloaded AAM 6.2, but it refuses to install. I also cannot deinstall the Creative Cloud applications for a new installation, because this action requires the AAM which can't be installed. It's a devil's loop. The guy from the Adobe help chat advised me to download the new AAM 6.2 and install it. That's really funny, as I've told him twice that this isn't possible. Additionally, he refused to help me, because my OS isn't in English.
Any suggestions? I'm really grateful for any help! Thanks a lot in advance.
-T.
EDIT:
I've been able to fix this issue on my own. Really took my some time and tricks...@tsn69- Glad to hear you were able to fix the issue.
For another person reading this post, the steps I provided in this post http://forums.adobe.com/message/4726312#4726312#4726312 may help. You want to run the Adobe Cleaner Tool first followed by installing the Adobe Application Manager from one of the links provided. -
Photoshop CS3 refuses to install
Have had to reinstall my CS3 Design Premium suite but Photoshop refuses to install all the others are fine, I'm on Mac OS10.5.8
Try to run CC Cleaner and install again
CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
I am using windows 7 starter,just downloaded itunes 10.5.2,while install getting prompt,cannot read ipodservice.exe,and after install itunes is not reading iphone or ipod while plugging in through usb cable. Any ideas ,whats going wrong?
problem solved.
I phone 4s screen froozen -
I am unable to install any applications from the App Store. Every time I try to install an app the iPad refuses to install it and it just says waiting... For hours. Is there a way I can fix this? If so, how?
I have posted these suggestions many times in the iOS forum and a number of these things have worked for other is the past. Maybe one of them will work for you.
Tap the "waiting" icon and see if you can pause it. If it does pause, then tap it again and see if it will resume. If that works, repeat the same steps for each "waiting" icon.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.
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