Credit Management - Negative Sales Value issue

Hi we have discovered an issue with our Credit Management which for a number of long term customers is showing negative values within Credit Management. The figures in Receivables is always correct, but the Sales Values are showing negatives, which then impacts on the Credit exposure. We have tried to replicate the issue with a new customer, rasiing an order, then an invoice, an invoice cancellation, and even a credit memo and this works fine. However for longer term customers we have a vast number where the sales value is negative.
We seem unable to create a report which shows the sales value broken down into sales order number so we could identify an issue. Any ideas?

Hi,
check SAPNET note 396338 as analysis help for this documents. For the affected customers, run RVKRED77 to create the credit management values new.
Best regards, Christian

Similar Messages

  • Credit Management Check - Sales Value not updated in FD33

    Hi,
    We have configured Credit Management checks in our system.
    When we create a Sales Order that has exceeded the Credit Amount for a Customer we get a pop up saying "Credit Limit Exceeded by XXX amount. We proceed to save the sales order.
    By my understanding this amount XXX should get get updated in Transaction FD33 - Customer Credit management Display Status in the column "Sales Value". But this does not happen. The value remains as zero.
    What could be wrong here. Should this field not be updated with the credit value that the customer has exceeded?
    Thanks and Regards,
    Ashwin

    The Sales Value in FD33 transaction is the value of open sales orders as of that point. Now in your case if you are creating the first sales order and the value of that order is going beyond the allowed credit limit then and as per setting if system is blocking that order for credit faliure in this case system does not consider this order as open untill it blocked for credit.
    Check if the order is blocked for credit. Also see the status of the order in VBUK (status table).
    Hope this helps.

  • Practical Usage/Role of KB/KM (Credit Management) in Sales & DeliveryOrder

    Hi
    I know that KM /KB are included in Sales Order / Delivery Header Partner Functions .
    Want to know the PRACTICAL USAGE  for eg  Suppose Order is Created for Amt Rs 10000, what role KB /KM which r included in order partner function will play ( mail/ etc )
    The standard system contains the partner functions credit representative (KB) and credit manager (KM) for credit processing. Both partner functions are allocated to partner type "PE". The credit manager is one level higher than the credit representative. Enter these partner functions in the partner determination procedures of the sales document header and the delivery header so that the partners involved in credit processing  can be allocated and identified. Assign value "A" to the partner functions in the Access field.
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    Dear Mr. Gauravjit,
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    Also , in VV11 we maintained the Cond Records. Still the o/p is not coming.
    The output is coming in Devlopment , but in Quality the output is not coming.
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  • Negative Sales Value could be determined

    Hello Team
    There is a requirement like Credit and Debit memo, Hare i want to create a OTC with out Delivery and PGI, and the line item values should be in Negative Posting values.
    Ex : if you created a credit memo request  and doing invoice then the accounting document will be posted some Credit related GL accounts with + values, like same i want to post the Negative values in newly created GL accounts. but the values should be show in - ve Values
    how i can achieve this.
    ZCR - ZG2N- GL +423400 like
    ZNG _ ZGBN - GL -423400.
    *Condition type must be manual.

    Hi Narasimhulu.
    Thanks For your approach.
    FYI.
    It is not a Return case, it is like a credit debit process.
    req : after creating credit memo issue to the customer, the values goes to some GL account. let us say GL 100000, it isa provision account to the customer. if the user want to return the account values what he posted to the customer GL account. the values must be see in Negative values with single GL account when creating a SO and Invoice against to that Billing document, and here the condition type should be manual mode.
    if any information required revert me.
    Thanks

  • Credit exposure and Sales value in FD32

    Hi,
    For a Customer in FD32, Sales value displayes some $1000.00, and Receivable shows $2000.00  and then Credit exposure shows $3000.00.
    Here Sales Value ($1000.00) is Open Sales orders,Deliveries and Billing docs. But in system there is no open documents (sales order, Delivery and Billing) available for the particular customer. $1000.00 was invoiced and payment also cleared. But in FD32 sales value $1000.00 shows as Open Delivery value inspite of no delivery/billing was pending.
    Seems like particular sales order $1000.00 was not updated in FD32 field.
    Can anyone help me out.
    Regards
    Harish

    Hi,
    Kindly  run the reports RVKRED09 and RVKRED77 , RVKRED88  .
    As described in OSS note 716141; reports RVKRED88/77 shows the correct value which should be in your system.
    Hope this will help you !!!
    REgards,
    Krishna O

  • Credit management at sales order level

    Hello Gurus
    i have  requirement for creditmangement : credit limit should be checked at order level, but for  my  customer in first  order itself  the  limit is exceeding  is it possible to block order here itself for not processing furthur .
    note-only without posting  orders to FI   for intial order itself?
    Regards
    ravi

    Hello Gurus,
    The scenario is this: I have customer  for him credit management is activated but i don't post any documents and nor  did any sales transaction for that customer previously.
    Now the  question is:My client want if the customer credit  limit crossed in the first order itself ( transaction) then that sales order should not be processed  for that customer and it should be blocked there itself( sales order levvel) . Is it possible to do this? if yes please give some inputs.
    Hope i am clear with my  question.
    Thanks in advance
    Regards
    Ravi.M

  • Credit management in sales order.

    Hi Experts:
        In my project, the credit check is set on sales order.  We use the automatic credit check.
        We face a problem like that, if the customer's credit is 0.01$ and the credit exposure is 0.00%. Then we create the sales order with amount 1000$. During we save the sales order, system will not block this order. It is not the result we want.
       Do you have any solutions if we want to block this new order by credit?
    Thanks & Best Regards
    David Wang

    hello, friend.
    if open order and delivery values are  ticked in OVA8, this should not occur.  you must also set system response to block and perhaps with a warning (can be saved) or error (cannot be saved) message on how much the order was over the limit.
    another control for customers with credit limit "0" is to set maximum document value to 0.01. 
    regards.

  • Credit Management - Sales & Distirbution

    Dear Firends,
    I am using simple credit management in sales order level.
    I get a warning message of credit limit being exceeded. But the value considered for credit check is the net value of the document & not the total invoice value.
    Please can you tell me what more needs to be configured so that its achieved.
    Regards,
    Dhananjay

    Hi,
    My issue has been solved.
    I have one more requirement.
    Normally when a sales order is blocked for credit check the entire order is blocked & cannot be processed for delivery.
    Suppose the customer has a credit limit of Rs. 2000.
    The sales order is of values Rs. 5000.
    In this case the entire sales order will be blocked.
    Suppose the sales order has 5 lines each of value Rs. 2000
    In this case can it be done that 2 lines can be released for credit block & remaining 3 lines will still be blocked.
    Please suggest what can be done.
    Regards,
    Dhananjay

  • Credit Management for different Sales Order Types

    Hello All,
    The problem is related to Credit Management for Sales Order which is explained below with an example -
    We have separate Sales Order Types for New Launches (ZNLS) & Normal Depot Sales (ZDPS) but both the Order Types are assigned with same pricing procedure and respective orders will be raised against the same party code.Now automatic credit check is only active for order type ZDPS where the credit limit had been set to Rs.1000. Now Rs,.500 had already been raised using order type ZDPS, then another sales order of Rs. 500 is raised using order type ZNLS.But when a sale order of Rs. 550 is raised using order type ZDPS the sales order is getting blocked, because the system had taken into consideration & added up the Rs. 500 value of ZNLS with previous value of Rs. 500 against order type ZDPS as a result of automatic credit check though it is not active for order type ZNLS.Point to be noted that Credit exposure is  also not active for Order Type ZNLS.
    How is this taken into consideration & what are the steps need to be configured so that the credit limit check will not get automatically activated for order type ZNLS  and  only remain active for order type ZDPS  despite they are assigned to same pricing procedure and used for invoicing same party code?
    Please suggest.
    Thanks & Regards
    Priyanka Mitra

    Hi Mitra,
    The issue occurs because of the fact that credit check and the
    update of the credit values are separate processes which are also
    controlled separately by the respective customizing:
    1. credit check is controlled by transactions OVAK and OVA8.
    According to the attachment, you have already refered to note 18613 to
    check the customizing settings.
    2. update of the credit values is controlled by VOV7 or OVA7: "credit
    acttive" flag. The 'Credit active' setting only affects the credit
    update of the SD credit values (open orders, open delivery and open
    billing documents). This flag has no control on the credit check. So
    if for an order type, there is no credit check in OVAK and OVA8 but
    the "credit active" flag is set for the item category, the order will
    update the credit values even if no credit check is performed for the
    order.
    If the flag "credit active" is not set, the system will not update the
    open credit values. On the other hand, the system ALWAYS updates the FI
    credit value 'Open receivable' when the billing document is transferred
    to Accounting. So, although you deactivated the "Credit active" flag in
    in OVA7 or VOV7, such an item will increase the 'Open receivables' and
    thus the credit limit used when the corresponding billing document is
    posted to Accounting.
    If you would like the value from sales order type  ZNLS is excluded from credit update, you could consider set the "Credit Active" field as blank in VOV7 for the item category used for ZNLS.
    Best regards,
    Smile

  • Unconfirmed line items of a sales order into account in credit management

    Hi Gurus
    Updated the customer orders via prog. RVKRED09.
    There is only one open order for this customer = 720662. My question is: in the credit master the sales value/credit exposure is USD 77.100,00. The order is for USD 105,900.00 .
    Found out that line item 20 is not confirmed in the schedule lines. So the value in the sales value/credit exposure  equals item 10 and 30. So my 1question is: Where is the setting that  does not take unconfirmed line items of a sales order into account in credit management?
    Thanks in advance
    Regards
    Nalini Iyer

    Hi nalini
    Even though , you create a sales order for that line item , but if that item is not confirmed then the value  wont be considered.  into credit exposure. .
    But once it gets confirmed then the value will be taken into credit exposure..
    Regards
    Srinath

  • Credit management configuration in Third party sales

    Dear  All,
    Please let me know , what are the configuration setting for Credit Management in Third Party Sales.
    Regards
    SKumar

    Hi...
    For Third Party, since there is no Delivery and PGI, the block can be at Billing.
    however the total outstanding value from the customer at the time of billing along with the days as set in the credit limit shall be basis of blocking.
    Config Steps:
    u2022     Assigned the credit control area to the company code
    Financial Accounting (New)  Accounts Receivable and Accounts Payable  Credit management  Credit Control Account  Assign Permitted Credit Control Area to Company Code
    u2022     Assign Sale Document and Delivery Document, The credit limit check for the selected sales document type is set to automatic control.
    Sales and Distribution  Basic Functions  Credit management / Risk management Credit Management Assign Sales Documents and Delivery Document  Credit limit check for order types
    u2022     Assigning Risk Category to Credit Control Area
    Financial Accounting (New)  Accounts Receivable and Account Payable  Credit management  Credit Control Account  Define Risk Categories
    u2022     Defining Automatic Credit Control
    Financial Supply Chain Management  Credit Management  Integration with Accounts Receivable Accounting and Sales and Distribution  Integration with Sales and Distribution Define Automatic Credit Control

  • Credit Managment @ Sales Order

    Dear Experts,
    I have created sales order with which customer is holding credit management. Let say the customer credit limit 1000 RS. I have checked in FD32. After that i have created sales order with 300 rs and created delivery also. After that again i have checked the customer management status in FD32. Here order value supposed to come 300 rs right. but its not coming. After that created invoice then again checked customer management status in FD32 there receivables got 300 rs. Only things is when i created sales order and delivery (witout creation of invoice) in credit management status order value also has to come but its not coming. Its directly goes to receivables option in FD32. Could you please suggest me where i did mistake. Do we need to maintain that credit control area in Sales Order. If we need pls let me know. Bcoz i couldn't findout credit control area option in the sales order.
    Thanks in advance,
    VS

    HI VS,
    Please find below the explanation regarding updation of credit values to sales orders, deliveries & billing documents:
    Update for sales orders:
    The open sales order values are updated in the information structure
    S066. When the credit value is calculated, the open schedule line
    quantity (VBEPD-OLFMNG) is multiplied with the item credit price
    (VBAP-CMPRE).
    The open schedule line quantity is the confirmed quantity of the
    schedule line that is still open for delivery.
    The credit price is defined in accordance with the settings in the
    pricing for the item.
    The material availability date of the schedule line (VBEP-MBDAT) defines
    the period in which the open sales order value is updated. You use
    transaction OMO1 to define the period unit for the information
    structures.
    If an item has no confirmed quantity (VBEP-BMENG), the system does not
    update an open sales order value.
    This also occurs for documents that are blocked by the credit check. As
    a result of the credit block, the confirmed quantities are deleted so
    that an open sales order value can no longer be updated.
    When sales orders with a credit block are released (for example, using
    transaction VKM1), a new availability check is performed. If the
    availability check can confirm the quantities, an open sales order value
    is updated accordingly.
    Conclusion: Credit blocked documents do not increase the open credit
    values.
    There are exceptions to these rules:
    1.  Sales order items which are not relevant for delivery and do not
        have schedule lines relevant for delivery are not updated to S066
        ('Open sales order credit value') rather to S067 ('Open delivery
         credit value'). You can find further information about this in Note
         361637. Also refer to Notes 120645 and 128350 concerning this topic.
    2.  You can use requirements to delete confirmed quantities in credit
         blocked sales orders. These requirements are defined in transaction
         VOFM under the menu path 'Requirements -> Subsequent functions ->
         ...'. The system asks you for a credit status in the respective user
         requirement. If this is set to 'Blocked', the system cancels the
         confirmed quantity. You may want the system to behave differently.
         If this is the case, you can store a separate requirement which does
         not cancel the confirmed quantity. As a result, the sales order item
         has a confirmed quantity again and consequently, it updates the open
         sales order value although the document is credit blocked.
         For NON-MRP materials (materials without requirements planning), the
         system does not cancel the confirmed quantity despite a
         corresponding condition, as described in Note 393304. For further
         information about this, refer to Notes 674112 and 914627.
    3.  A delivery block in the sales order affects the update of open
         credit values. For more information, see Note 741980.
    Update for deliveries:
    The open delivery values are updated in S067. The update does not occur
    in time units. There is only one entry in S067 for each credit control
    area and credit customer.
    If you create a delivery with reference to a sales order, the system
    clears the open sales order value in accordance with the delivery
    quantity (from S066) and posts the open delivery value for the delivery
    (to S067).
    Deliveries with credit lock also write open values of goods to be
    delivered. Here, it is not possible that a credit-blocked document does
    not create an open credit value (as in the order). This is also correct
    from a business view, because the delivery already blocks the goods, and
    the value of the goods is therefore already consumed for the credit
    customer.
    Update for billing documents:
    The open billing document values are also updated in S067. Also in this
    case, only one entry exists for each credit control area and credit
    customer.
    If you create the billing document with reference to a preceding
    document, the system clears the open credit value in accordance with the
    invoiced quantity for the preceding document and posts the open billing
    document value for the billing document (to S067).
    If you transfer the billing document to accounting, the system clears
    the open billing document value (from S067). Now the value has been
    transferred to the open items and occurs as a receivable from the
    viewpoint of credit management.
    If the incoming payment occurs, the receivable is met and the
    consumption of the credit limit is reduced.
    Kind regards,
    ALV Ramana

  • How to reorganise the sales value in FD33 tcode

    Hi gurus,
       I had a customer whose credit limit is "1" rupee, in general process when we raise a sales order for him get the proforma invoice and send to him and then he pays for that then only we deliver and invoice him, but now system allows him to raise a sales order with one lack also, i analysed the problem and I had find that some negative valve is triggring in "sales value" field in FD33 tcode, i had executed the report RVKRED88 and got the list of slaes documents for that comprising wrong values, but i stuck up at this point how to reorganise them i.e., bringing back the vale of "sales value " to 0 rupees. if anyone worked in this scenario help me .
    thanks in advance.
    regards,
    kishore.

    hello, friend.
    we had a similar situation here, so i can say i understand your situation a little bit.  am i correct in saying the reason why sales orders can be created without being blocked is because the customer's sales exposure is negative (meaning you owe the customer)?
    what we did here is add another restriction by putting maximum document value at 0.01 (also try zero value) so that any order raised is blocked.
    it's also possible to use billing plan where a downpayment must be paid by the customer, but the configuration for this set up is more complicated and may be impractical.
    you can also clear the negative sales values in FI but let's hear what the FI guys have to say about this (audit issues).
    i am sure someone out there has a much better idea, but that's the only thing i can think of right now.  if i find a better solution, i will post it here.
    regards.

  • Credit management and Terms of Payment

    Hi
    Can anybody throw some light on the role of Terms of Payment in .Credit Management.
    Thanks in advance
    Ravi

    Dear sankar ravi, 
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    Purpose
    Outstanding or uncollectible receivables can spoil the success of the company greatly. Credit Management enables you to minimize the credit risk yourself by specifying a specific credit limit for your customers. Thus you can take the financial pulse of a customer or group of customers, identify early warning signs, and enhance your credit-related decision-making. This is particularly useful if your customers are in financially unstable industries or companies, or if you conduct business with countries that are politically unstable or that employ a restrictive exchange rate policy.
    Integration
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    Do award points if you found them useful.
    Regards,
    Rakesh
    P.S. you can send me a mail at my mail id [email protected] for any specific details

  • Credit Management with Letter of Credit.

    Hi Gurus,
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    Reg.
    Amol

    Dear Amol Tamhane,
    Have not worked on 'letter of credit'.
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