Credit Memo Copy From Issue
I have an issue with 2 specific users on the system, Both Users are 'Professional" users with Full Authorization to all Modules on the system.
When the two users go into Credit Memo entry, enter a Customer then Click the COPY FROM button, only 2 Open Invoices are displayed in the Invoice Window for the particular customer. There are MANY Open Invoices for the Customer. This is NOT specific for this customer, BUT All customers behave this way for the 2 users in question.
ANY OTHER USERS on the system can see All open Invoices when using the Copy from feature.
We already gave full Authorization to the users. Turned off Authorizations, and updated and the gave the users Full authorizations and updated. The users were NOT logged in at the time of the changes to the user's Authorizations.
There are NO Add ons running for the users in question.
We also copied Authorizations from a 'Working" user to the users in question but there are no effect.\
Is there something OTHER Than authorizations that could cause this problem?
Any other ideas or suggestions would be appreciated!!
Thanks in advance!!
Dana
Have you implemented Data Ownership Authorization? NO
What is your B1 version and PL? SAP B1 2007 SP00 PL47
Again, it is only effecting 2 users with Full Authorizations and Professional License.
The Invoices displayed are owned by a different user and other invoices owned the
the same other user are not displayed.
Similar Messages
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Diferente Control Account in A/P Credit Memo copied from A/P Invoice
I have a strange situation in SBO2007. An A/P Invoice for Vendor X was created duplicating an A/P Invoice from Vendor B. The new Invoice was created with a differente Control Account from the assign in BP Master Data of Vendor X. The Invoice waas copied to a A/P Credit Memo but it used the right control account these time. Now I have an Invoice and a Credit Memo that reconcile each other but with different control accounts.. What is the best way to correct or undo these situation ?
Hi,
This problem is solved in B1 2007A SP01 PL12. To prevent this issue, you upgrade your current B1 version to the PL.
The existing problem in the db can be solved by SAP Support. Log a message to SAP support to obtain the solution.
Prior to uprade and log message, check this note 1463211:
Incorrect Control Account when duplicating invoice
Symptom
Create an AP Invoice for a Business Partner(BP1). Duplicate this invoice to another Business Partner(BP2) who has different control account. The journal entry of the duplicated invoice posts the amount to control account of BP1 instead of BP2.
Behavior is reproducible for AR Invoice as well.
Other terms
Control Account, Payables Control Account, Receivables Control Account, Journal Entry, Incorrect Control Account, Duplicate Invoice, JE, SAP Business One
Reason and Prerequisites
Application error
Solution
SAP intends to provide a patch or patches in order to solve the problem described.
The section Reference to Related Notes below will list the specific patches once they become available.
The corresponding Info file of the patches in SAP Service Marketplace will also show the SAP Note number.
Be aware that these references can only be set at patch release date.
SAP will deliver patches only for selected releases at its own discretion, based on the business impact and the complexity of the implementation.
In order to detect whether this issue affect your DB, please run the
following query :
SELECTt1.BaseRef as 'DocNum', t1.transid, t1.shortname [BP code], t1.account [account.jdt1], t0.debpayacct [BP control acct],
CASE
WHEN t1.transtype = '13' THEN 'A/R Invoice'
WHEN t1.transtype = '18' THEN 'A/P Invoice'
WHEN t1.transtype = '14' THEN 'Credit Memo'
WHEN t1.transtype = '15' THEN 'A/P Credit Memo'
WHEN t1.transtype = '204' THEN 'A/P Down Payment'
WHEN t1.transtype = '203' THEN 'A/R Down Payment'
ELSE 'Others'
END
FROM jdt1 t1
inner join ocrd t0 on t1.shortname = t0.cardcode
WHERE t1.account <> t1.shortname and t1.account <> t0.debpayacct
AND TransType in (13, 18, 14, 15, 204, 203)
If the above query retrieves results, please log a support message
via the Service Marketplace referring to this note including all
relevant information.
Apply the solution of the note to solve your problem.
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Hi all,
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AP Credit Note copied from AP Reserve Invoice cannot be posted with missing G/L account error.
This is similar to error posting AP Reserve Invoice and fixed by SBO version 9 patch 10 in SAP Note 1893780.
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Please see error message. -
Copy Credit Memo request from Invoice
Hi,
In one of the scenarios, the credit memo request is credted with reference to the invoice.
Once it is creted, we can change the price in the ine item of the credit memo request. If the price entered is more then that of the invoice line item, the system gives an error (validation is already there). If the price entered is less than that of the invoice line item, the system allows processing with a warning.
The issue is, If we add another material in the credit memo (which doesn't have any invoice reference ) the system allows to enter price without any limitaion. That means the validation is failing.
Is there any way to block this? OR the system should not allow adding materials in the credit memo other than that of reference invoice. Can anybody suggest?
Regards,
SamHi,
In the COPY CONTROL from BILLING TO SALES ORDER VTAF, select your Source and Target documents and selet the ITEM
and select the ITEM CATEGORY of your document and in te COPY REQUIREMENT select the ROUTINE 303 whcih will copy the items from the souce only and will not allow to enter any item manally at the CREDIT MEMO
Please check this and revert back
regards,
santos -
Hello Guru's
I have 2 issues, and i am unable to understand the system logic for the same
Issue 1:-
We have an Intercomapny scenario
sequence of transaction is as follows
1. Create Return purchase order (document type NB) - Intercompany purchase
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4. Cancel the movement type 161 - using 161 movement type
System allows me to cancel the document created using 161 movement type
Step 4 should not be allowed but system is allowing me to do so, please advise how to stop this
Issue 2:-
I have a strange MAP issues which is flactuating very drastically
the scenario is as follows
Store stock is 10 ea, stock value is 1000, MAP is 100
DC map is 25
When we make return STO from store to DC, ths stocks are issued at DC MAP (condition type P101)
Assume we issue 9 quantity from Store then
Store stock is 9 ea, stock value is (1000-(25*9)) = 775, MAP is 775/1 = 775
This transaction is causing major flactuation in store MAP (100 changed to 775)
Please advise if there is any way we can control this behaviour
I understand that there is a setting which will in case of major MAP changes will put the amount into PRD account.
Appreciate if you can guide me to help
Regards
AmitHi,
For your first scenario,
for a retun po of IC NB type, after creating the PO you need to deliver the same at VL10G. For the delivery system will allow to create the PGR . Prior to these steps you need to return the goods using 161 at MIGO.Please check this 161 stock posted to stock in transit.After PGR system will clear the stock in transit.
Now after claring the stock from transit try cancelling the MIGO 161 document.
For the second query,
Please review your question' When we make return STO from store to DC, ths stocks are issued at DC MAP (condition type P101)
Assume we issue 9 quantity from Store then
Store stock is 9 ea, stock value is (1000-(25*9)) = 775, MAP is 775/1 = 775
This transaction is causing major flactuation in store MAP (100 changed to 775),
Please review the third line.
Regards, -
Credit Memo Import from OM for the closed Invoice in AR ( R12 Instance)
Hi
We need a solution for the below :
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4. Create a RMA in OM
5. Receive the material in Inventory from Customer
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7.Program goes in the error.
8.Un apply the receipt manually
9.Re run the auto invoice Master program
10.Credit memo created in AR.
One the step-6 is completed then we expect the functionality is as below:
1. Receipts are unapplied from Invoice automatically
2. Credit Memo is imported in the AR
3. Credit Memo is applied to the Invoice automatically
So we need to know is there any specific configuration are required with respect to the above functionality.
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JogendraJogendra
I don't think this is available as out of the box functionality.
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ChabalanThanks all, now i have header guid & object (Credit Memo) number, using these value how to get item entity.
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I've created a wrokflow for the Credit Memo approval and Rejection. The approver is determined throught he rule.
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Please suggest.
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I checked the rule explicitly , it is working fine.
My user decison is a general task only. the user decision si working fine.it goes to the approver , but when approver clicks on approve or rejecty .. nothing happens . Please suggest how to do the agent assignment for approve and reject step.
Thanks ,
Neha -
Hi All,
I have a scenario where, the A/P creates a credit memo on behalf of the supplier in MIRO. I want this Credit Memo to be sent to another system through IDOC. This is in MM-Logistics invoice Verfiication (NOT IN SD). I believe there is no standard way to do this. So could you let me know what method should I use? Appreciate your help.
Regards
Edited by: Young Kim on Apr 21, 2010 5:08 AMGR,
I believe you have to look at both the Header and Item tables.
In table RBKP there is a field Invoice where X = invoice and no entry indicates a credit.
To determine if you are dealing with a normal invoice/credit or a subsequent debit/credit you then have to go to table RSEG and there is a Subsequent debit/credit field.
Invoice Subs deb/cred
X = invoice
X X = subsequent debit
X = credit
X X = subsequent credit
Regards,
Nick -
Filter Credit Memo's from Invoice Reports
Hi All,
The SPM extractor for Invoices includes a filter based on Posting Key to only include types of 21, 22, 31, 32 which are Credit Memo, Reverse Invoice, Invoice, and Reverse Credit Memo. We have a requirement on our Invoice based reports to exclude Credit Memos, Reverse Invoices, and Reverse Credit Memo's. As the Posting Key is not brought into the data model in SPM, is any other way to create a filter to cater for this requirement?
Regards,
Gary ElliottThanks Divyesh,
We had thought this would be the case. We will look at extending the extractor to include the posting key. This will give the users the option to filter on the type of document.
Many thanks,
Gary -
Credit Memo replication from CRM to ECC
Dear all,
We need to create credit memo to refund the customer payment.
Credit Memo needs to be Released / approved at item level and Credit Memo Request has to be created in ECC.
Credit Memo release is based on different levels of Rules.(can we user Multilevel Categorization at item level?)
Credit Memo need to be created in ECC system based on a set of Rules
For all released line items system has to create credit memo requests automatically in ECC system.
Please suggest me that, how can we configure this functionality in SAP CRM?
Your help will be highly appreciated.
Best regardsHi Raghu,
Have a look at the following link : [Data Exchange for Complaints: SAP CRM - SAP ERP|http://help.sap.com/saphelp_crm70/helpdata/en/2e/b0da18dbe84ed9bdff9a5d6d91f531/frameset.htm]
Hope this will help.
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Samantak. -
Letter of Credit not copying from Quotation to Sales order
Hello,
I have attached a LC to a Quotation. When i am making an order with reference to the Quotation, the LC is not copying from Quotation to the Sales order. Kindly help.
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ShahzadHi,
Did you want to say that you have maintain some text in quotation and that text is not copying to the sales order some thing like that?
So I suggest you to check your setting by going to the following Tcodes.
VOTXN over there you can define the text types.
And you have to assign you text determination procedure to the order also.
If you want that text to be copied to the billing also then assign the procedure to the billing doc.
If you have assigned properly your procedure then it will copy the document.
Regards
Raj.
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