Credit Memo Copy From Issue

I have an issue with 2 specific users on the system,  Both Users are 'Professional" users with Full Authorization to all Modules on the system.
When the two users go into Credit Memo entry,  enter a Customer then Click the  COPY FROM button,  only 2 Open Invoices are displayed in the Invoice Window for the particular customer.  There are MANY Open Invoices for the Customer.  This is NOT specific for this customer,  BUT All customers behave this way for the 2 users in question.
ANY OTHER USERS on the system can see All open Invoices when using the Copy from feature.
We already gave full Authorization to the users.  Turned off Authorizations, and updated and the gave the users Full authorizations and updated.  The users were NOT logged in at the time of the changes to the user's Authorizations.
There are NO Add ons running for the users in question.
We also copied  Authorizations from a 'Working" user to the users in question but there are no effect.\
Is there something OTHER Than authorizations that could cause this problem? 
Any other ideas or suggestions  would be appreciated!!
Thanks in advance!!
Dana

Have you implemented Data Ownership Authorization?  NO
What is your B1 version and PL? SAP B1 2007 SP00 PL47
Again,  it is only effecting 2 users with Full Authorizations and Professional License.
The Invoices displayed are owned by a different user and other invoices owned the
the same other user are not displayed.

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