CRM 2015 Online, E-mail router performs so slow

Hi,
We are testing staging CRM 2015 Online.  Email router for 2015 is installed in an online Windows 2012 server.  We set Polling Period(seconds) 60 in Email Router Configuration Manager.  However, when I send an e-mail, it takes
more than 20 minutes for the e-mail to arrive in my Gmail Inbox.  Checking System Jobs and views regarding sent e-mail, all indicates that the e-mail was sent instantly.  What shall I do to improve the Email Router performance?  Thanks.

Why are you using the email router if your Exchange Server is also Online?  Dynamics CRM Online has Server Sync built in so it will directly communicate to Exchange Online.  Much better solution than rolling up an email Router. 
Also, if you don't have access to the Exchange server, I' doubt there's much you can do, since you don't have all the tools you need to troubleshoot the issue.
The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions.

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