CRM analytics report

HI Friends,
Iam developing report on Executive day contact, so i need to know about the field "NEXT CONTACT DATE" in crm. Ie. the reference field in BW.
Please if known post it.
Thank u

Solved

Similar Messages

CRM Analytics - User Authorization Not Suficient

Hi Guys,
We have implemented the CRM analytics report, however when I access the menu Sales Pro in CRM and try to open the report Closed Opportunities, I get the error : User Authorization not sufficient.
If I open the error I get the message :
Diagnosis
The user doesnot exist in the BI client or has insufficient authorizations
Procedure
Contact system administrator to verify the user is setup properly in both CRM and BI client
Procedure for System Administration
Verify that the user exist in BI client with the same user id, if not create it and assign proper authorizations as per the configuration guide.
When I run the query or the webtemplate in BW I don't have authorization problems, but I can't run from CRM.
Any suggestion about how to fix it?
Thanks in advance,
Fernando

Hi Fernando,
The report which you have implemented is doing a RFC call to BI system where some other system program is getting called which have authorization logic check for the RFC user ( or the person who is running the report). here report is terminating with error. I have face the similar issue.
generally such reports we use to schedule as a background job with batch user which have SAP ALL access but I feel in your case user who runs the report have not sufficent authorization in BI system and also you are not running report as an background job.
There aretwo tricks to findout the missing authorization which I also have used.
First option : close all the session except one in CRM and than run the report as soon as the error comes open transaction code SU53 to know the missing authorization - may be you can fail here as the authorization check fail in BI.
Second option definitely will work. Whenerror is coming double click on the mmessage to know the message detail(class and number) than again run the report in debugging mode (/H- type in address bar to activate debugging) than set breakpoint in the message and press f8( may be system will not set the break point immediately than you need to debug till the RFC calls BI system) . system will take you to the exact authorization code check where the error is coming. there you can find out the missing authorization object which is not included in the user assigned role. than can ask access team to add in the user role.
I hope this will solve your issue. Please revert with your finding.
Thanks,
Prem

Need Info about BW CRM Analytics

Hi all,
Guys,
Please help me out...
I need Info about BW with CRM Analytics
What are the core areas where data's are extracted for CRM to BW
What will be the Interview question related to BW CRM Analytics
If possible if u have any docs kindly email me at [email protected]
Thanks in Advance.
Jaffer Ali.S

Dear Jaffer Ali S.,
The following types of analyses can be carried out:
CRM Lead Analysis
Use the InfoCube CRM Lead Management (Technical Name: 0MKTG_C01) for reporting.
The Lead Management InfoCube contains all the characteristics and data used for the administration of leads. This InfoCube enables you to execute the following standard queries available in SAP BW:
Channel Analysis
Efficiency Reporting
Historical Evaluation
Lost Leads
Channel Management: Top-n Lost Leads (Current Year)
CRM Activities Analysis
Use the InfoCube CRM Activities (Technical Name 0CSAL_C01) for reporting.
The InfoCube for activities in CRM provides the data basis for evaluating business activities undertaken by your employees. It provides you with information about how much time is being spent on contacting the customer, whether customers actively seek out contact with your company and how intensively your employees look after your customers. It delivers data for queries such as:
Intensity of customer care
Activity History
Success/failure analysis
Customer Interaction Center (CIC)
Activate the InfoCube Interactive Scripting Evaluation (IC WinClient) 0CRM_CIC1.
Interactive Scripting Evaluation (IC WinClient)
This InfoCube provides the data base for the interactive scripting evaluation. It supplies the data to the Interaction Center (IC): Interactive Scripting Evaluation query.
Opportunities Analysis
Activate InfoCube 0CRM_C04 - Opportunities.
The CRM Opportunities InfoCube contains all the characteristics and data used for the opportunities analyses.
Sales Order Complaints Analysis
Activate InfoCube Complaints (Technical name: 0CSAL_C09).
You can carry out the complaint analysis on a daily, monthly, weekly or a quarterly basis. The analysis can be done in relation to CRM Service Organization, CRM Sales Organization, CRM Product, and Sold-To Party.
Service Qualtiy Analysis
Activate the MultiProvider 0CSRVMC04 - CRM Service - Orders and Confirmations with Complaints.
The MultiProvider 0CSRVMC04 - CRM Service - Orders and Confirmations with Complaints gets the data from the following ODS objects for analyses in various queries:
0CRM_PROI - Orders: Item Data
0CRM_COI - Controlling (Item Data)
0CRM_CNFI - Confirmations (Item Data)
0CRM_COMP - CRM Complaints (Items)
Let me know if you need further help.
Reward points if it helps.
Regards,
Naveen.

SAP CRM Interactive Reports in Interaction Center

Hi
I am trying to use SAP CRM Interactive reports. I am aware that we don't need a separate BW serve for it. Do we need a separate local BI client or can we just use them through the IC_MANAGER Role?
What are the settings to enable interactive reports?
How can I create Interactive reports through the Analytics role?
All help is greatfully appreciated.
Thanks
Tarang

Take a look at [SAP Help Topic 'CRM Interactive Reports'|http://help.sap.com/saphelp_crm70/helpdata/en/61/553f78fc3c48c894c082d0fb23ef0f/frameset.htm]
Also you can refer to best practice building block [C41: CRM Interactive Reporting|http://help.sap.com/bp_crm70/BBLibrary/HTML/C41_EN_DE.htm].

CRM Analytics?

Hi All,
I'm new for this topic,i have exper..in SAP BW area.
Now i need to know how CRM Analytics deal in SAP?
Could any body explain the process or any document?
Right now we are intial phase in project ,so could any send some scenarios related to CRM Analytics?
Thanks in Advance,
Vasu.

Hi Vasu,
BW integreation is needed to work on CRM Analytics, CRM Analytics is used for the reporting and analysis purpose in crm.
Eg: We have run a campaign and we would like to know the success rate of the campaign.
how many leads and oppourtunities are created and converted in to sales.
Regards
Chandramohan
Reward points if it helps..............

Enhancement of CRM Interactive Reports

I have read it somewhere that we can enhance the interactive reports with ZFIELDs. I just want to get an idea that in our scenario we have separate ZTABLE which has this ZFIELD so is it possible to enhance any interactive report with this field?
P.S. We are in our analysis phase so we are exploring different possibilities regarding crm analytics.

Dear Srinivas,
One of the purposes of CRM Interactive reporting is quick-enablement of frequently used reports. Ofcourse these differ in all aspects with BI reports. These are faster and accurate when the data population is small.
It is not suggested to use dedicated BI server for Interactive reporting.
Anyways we can use both Interactive and BI reports simultaneously as per your client's requirement.
Hope it helps.
Thanks
Vikas
Edited by: Vikas Patil on Jun 7, 2010 5:58 PM
Edited by: Vikas Patil on Jun 7, 2010 5:59 PM

SharePoint Foundation Site Web Analytics reports

Hi,
I am currently attempting to get the Site Web Analytics reports to work in SharePoint Foundation. However, there seems to be little available information regarding this. What is necessary for this to display a report? To start with, what
SharePoint & Windows services and SharePoint service applications need to be started? We use SQL Authentication for the content database because all the databases are in a different domain.
Any information someone can shed would be helpful.
Currently, when I navigate to the page it states "A web analytics report is not available for this site. Usage processing may be disabled on this server or the usage data for this site has not been processed yet." I have looked up this
information on the net, but nearly all information applies to SharePoint Server. I need help setting this up with SharePoint Foundation.
Thank you much.

Hi Steven,
Ahhh, I had a feeling that was a problem.
I had similar issues after installing SP1 so I could have some of the new features, like the storage report back for sites, and deleted sites going into the recycle bin. However, I had read that I *had* to install the June 30 CU as well, which may have been
a mistake. Because after installing both and running a psconfigui, it made things as flaky as they were during the beta.
It took my good, stable, trustworthy and solid SPF install and made it unstable. Managed Accounts started acting weird, permissions were odd, BDC service crapped out, user code errors, the works. Bummed me out. I basically blew out the server, did a fresh
install and restored from a farm backup (actually a full then differential, gotta love scheduling backups). Mind you, I could afford to do that, and I simply don't mess around with bad updates.
(I also found a post that said that if you have SP1 installed, a common error is if you delete a list, then delete the site, you can restore the site from recycle bin, but the list that was deleted from that site earlier cannot be restored-- so to avoid/fix
that problem, install the August CU... it's always something...)
Do you have backups of your farm pre-updates, preferably both, but at least the CU? Maybe you can do a restore on a virtual machine to see if it fixes your issues?
Also, here's another question. After you installed SP1 and the August CU, did you do a psconfigUI.exe (or at the command line, psconfig.exe)? It might be good and bad that you didn't (if you didn't). The way to check to see if you didn't is check the database
statuses (review database status under Upgrade and Patch Management in Central Admin). The statuses will say that the databases can be/should be updated if you didn't run psconfig. That means that SharePoint has updated, but the databases in SQL haven't.
Maybe you can make a copy of those databases, and try to attach those databases to a pre-update (sp1 and CU) SharePoint Foundation server to see if web analytics work there again. Although, if I am understanding correctly, some changes can occur on databases
during updates, but they're not complete til psconfig is run. But hey, it's worth a shot.
Or you can use psconfigui.exe (or psconfig.exe if you want to use the command line) to update the databases and see if that fixes the problem.
I'm sorry again about your issues if they are update related. It is so frustrating to think you are trying to stay up to date on your server, being a good admin, and instead it breaks important things without apology or way to fix it (since cumulative updates
cannot be uninstalled, but it is really difficult and potentially expensive to have to fully identical farms running side by side for testing).CA Callahan | Author: Mastering Windows SharePoint Service 3.0 and Mastering Microsoft SharePoint Foundation 2010 | Community Launch Leader |

Some of the user information is displaying as domain\userid in site web analytics report under top visitors list

Hi,
When I was checking the top visitors list under web analytics report I see few user names as full name and most of other users as domain\userid. How can i show all the list as user full name.
We are using SharePoint 2010.
Thanks in advance!!!!!!
Rithu

Hi,
This might be problem with User Profile service configuration settings. Please refer to the similar post.
http://social.technet.microsoft.com/Forums/en-US/0857f140-84f8-4c7c-a0e0-7b3e79d9619b/sharepoint-server-2010-display-name-issue-with-top-visitors-web-analytic-report?forum=sharepointadminprevious
Please mark it answered, if your problem resolved.

No data with Web Analytics Reports - SharePoint 2013

Hello,
I have data when I click on the Web analytics reports. I am using SharePoint 2013, but with sites with the SharePoint 2010 visual interface.
What are some of the things to look for to get these working?
I have Reports feature enabled at the site collection level.
I have enabled usage data collection and have scheduled it.
What is the SharePoint job to check to ensure that it is running.
What is the permissions to use for the Logging database and the log folder?
Thanks.
Paul

Take a look at http://blogs.msdn.com/b/chandru/archive/2013/08/31/sharepoint-2013-web-analytics-report-where-is-it.aspx
to see if it explains what you're looking for (essentially, Web Analytics is no longer available).
Trevor Seward
Follow or contact me at...
&nbsp&nbsp
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

SharePoint 2013: A web analytics report is not available for this site.

Hello,
I have SharePoint Server 2013 and the enable usage data collection is enabled. There is usage logs and data being generated, but SharePoint says there is not data available.
A web analytics report is not available for this site. Usage processing may be disabled on this server or the usage data forthis site has
not been processed yet.
What can I do?
Thanks,
Paul
Paul

hi,
Web Analytics is now part of the 2013 Search.
You can refer the below links, :
http://blogs.msdn.com/b/chandru/archive/2013/08/31/sharepoint-2013-web-analytics-report-where-is-it.aspx
http://www.collabshow.com/2013/05/23/sharepoint-2013-analytics-a-big-step-backward/
http://usamawahabkhan.blogspot.com/2013/06/sharepoint-2013-analytics-features-how.html
if you wanna use API, there is a blog,which talk about the same:
retrieve Search Analytics Reports
using SharePoint 2013 API:
http://radutut.wordpress.com/2013/01/27/how-to-get-search-analytics-reports-programmatically-in-sharepoint-2013/

Web Analytics reports and not showing data

Recently we are not seeing Web Analytics data on our sites in our SharePoint 2010 farm. Before we used to see the data. This is what we are seeing now "There is no data available for this report. Here are some possible
reasons: (1) Web Analytics has not been enabled long enough to generate data;
(2) There is insufficient data to generate this report; (3) Data logging
required for this report might not be enabled; (4) Data aggregation might not be
enabled at the level required for this report."
I checked the Web Analytics Service Application and it is started. Web Analytics Data Processing service is started on all servers.
Microsoft SharePoint Foundation Usage Data Import Timer job is running every 30 minutes, while Microsoft SharePoint Foundation Usage Data Processing job is disabled. Does this job has to be
enabled for the web analytics data to be reported? Are there any other places to check to debug the problem? Appreciate any help.
rani

Hi Rani,
The timer job Microsoft SharePoint Foundation Usage Data Processing needs to be enabled, as it will aggregates and writes the data to the Web Analytics Reporting database.
Please enable this timer job and run the timer job to see how it works.
More reference about this error:
https://timreemtsma.wordpress.com/2011/10/25/sharepoint-2010-web-analytics-no-data-available/
Thanks,
Victoria
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Site web analytics report shows no data

Hi All,
A user reported that they could not view the site web analytics report
in the SharePoint 2013 production server. It was working fine a few couple of weeks back though.
I started the troubleshooting for this issue and came cross a few blogs that details the same issue.
There were my steps:
In Central Admin (CA) >> Service Applications >> Usage and Health data collection was
started.
CA >>
Monitoring >> Reporting >> "Enable usage and health data collection"
was checked.
CA >> Monitoring >> Timer Jobs > Review job definitions
>> Microsoft SharePoint Foundation Usage Data Import
(5 minutes) and Microsoft SharePoint Foundation Usage Data Processing
was enabled. I clicked on "Run Now" on these job schedules.
CA >> Search Service Application >>
Under Mange Content Sources page
the status was Idle.
We have performed the full crawl a few days back.
PowerShell: Read the Brian
T. Jackett's blog. Basically, he uses PowerShell to trigger the Receivers
for the AnalyticsUsage and PageRequest
and enable these Receivers for Analytics and Page Requests. In the
production environment these receivers were already defined and I just executed them again. Ran the
OWSTimer service for all SharePoint servers. However, after 2 days no data was shown.
The only thing we have not checked is WSS_Logging database.
We are stuck in this issue and its OOTB feature.
Any pointers for this issue will be highly appreciated.
Thanks in advance.
Regards,
Aroh
Aroh Shukla

Hi Aroh,
Please refer to the article:
http://blog.fpweb.net/troubleshooting-sharepoint-2013-web-analytics/#.VNcSsf4fqM8
There are still some place you could check for general troubleshooting steps, such as:
1.Did you configure AAM recently that might affect this?
2.Does related timer jobs run successfully?
Regards,
Rebecca Tu
TechNet Community Support

Site Web Analytics Report Showing Users Logged in as Both UPPERCASE and lowercase domains (SP Foundation 2010)

When looking at the Site Analytics Report in SP Foundation 2010, I see that many users (though not all it appears) have been logged under the 'Top Visitors' section as both "DOMAINNAME\username" as well as "domainname\username". This makes it hard
to get actual counts of hits the visitors have made since they show up in two places on the report. In my case, I always log in using the same credentials (more recently I have had permissions upgraded so log in is automatic), yet I still see that I
get posted for different usage numbers under the uppercase and lowercase instances. Does anyone know why this would be occurring?

Even i am facing similar kind of problem. Some of my users are displayed as DomainName\ID while some are displayed as Lastname, Firstname. I think we need to know the location where these reports are stored.

Site Collection Web Analytics Reports - Storage Usage

Hi All,
under the Inventory section in the Web Analytics reports no storage usage information displays for most reports
The interesting thing is that if I select a Preceding Report (90 days, 180 days etc) that it will show me all the information up to today's date accurately, does anyone have an idea why the Preceding Day/Preceding 7 days report doesn't work but the others
do?

Hi James,
Have you checkd if the web analytics data has been updated to today?
You can check if the Web Analytics configuration is working fine per the following posts, and also check ULS if there are any useful messages for troubleshooting this issue.
http://geekswithblogs.net/rgupta/archive/2011/02/16/site-web-analytics-not-updating-sharepoint-2010.aspx
http://social.technet.microsoft.com/wiki/contents/articles/17898.sharepoint-2010-how-to-use-web-analytics.aspx
http://blogs.technet.com/b/manharsharma/archive/2012/10/13/sharepoint-2010-web-analytics-troubleshooting-reporting-db.aspx
Thanks,
Daniel Yang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Daniel Yang
TechNet Community Support

SharePoint 2010 Web Analytics Reports Not Displaying Data

Hi,
I'm currently having some issue with the Web Analytics Reports. It had been working fine for the past 1 year and suddenly a few months back, the Web Analytics is not showing any data. Have already troubleshoot the issue using the
Troubleshooting SharePoint 2010 Web Analytics Article and all values show the correct date and time.
Therefore, I have performed a more in-depth analysis and found out that the WAHierarchyData table in the Reporting Database only have Root ID
I have verified with a working SharePoint environment and the table should contain all the SharePoint site ID. Also, I have looked into all the SharePoint and Windows logs and all found to be showing the services to be running normally. I would like to check
if there is a way to restore the data in this table or is there any other ways I can trace and troubleshoot this issue.
Background information
SharePoint Version: Service Pack 2
SQL Server: Cluster Environment
3vild3vil

Hi,
I queried the WAHierarchyData table in my environment, and there should be id column in returning result.
You could manually run timer job related to Web Analytics service application and check ULS log for error message.
To narrow down the root cause, we need query SharePoint database tables and compare query result, which might exceed the supported scenario. I'd recommend you open a ticket with MS support, they could reach your envrionment and troubleshoot the issue for
you. For your convenience:
https://support.microsoft.com/contactus
Thanks for the support.
Regards,
Rebecca Tu
TechNet Community Support

CRM analytics report

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