CRM Web UI - Authorisation error for Dashboard report

Hello
I am accessing CRM specific BI reports on CRM Web UI for areas like Lead Analysis, Marketing and Campaign Analysis etc, and most of the reports are working fine. But when I try to access a dashboard report (I am not really sure if it is called daashboard report beside the report name- it gives me an Authorisation error saying that the 'User does not have proper authorisations'.
I have tried by assigning the role SAP_CRM_OR_USER suggested by a colleague, but even then I get the same error. Our Basis team does not have an idea on the exact role to be used.
Could anyone of you please tell me the exact role to be used in order to see those report on Web UI. Thanks.

Hi Sven
I have tried that option of the transaction ORDYWB to activate the reports (this was also suggested in a SAP note i.e. to create a Z report and the code for which was given in the SAP note and upon executing the report, it showed a number of activities which have to be performed and had to implement those activities one by one). But in that transaction all the reports and InfoTypes are active with status 'OK'
If you could give me the exact role which you have used for those reports, I will give it a shot. Also, in the CRM Web UI, I am unable to see the technical name of the report of the interactive report (dash board report?). If the report was executing in the CRM Web UI, we could see the technical name of the report, but for the non-executing reports, could you please tell me how to see the technical name?
I have raised this to SAP and looks like even they are having a hard time finding the solution. Thanks.

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    1 - Can an Account Number be associated to more than one Order Number?  If yes, then your solution will not work and that's the reason you are seeing #MULTIVALUE (i.e. Multiple Order Numbers for the same account number)
    2 - Why would you want to create two data providers?  Would it not be possible for you to bring in all the 3 objects in the same data provider?  The only reason I could think of is that they are not related
    3 - Always make the lower granularity objects common across the data providers.  I do not know about the relation between different entities of your database, but I would suggest something like
    Query 1 - Order Number, Account Number
    Query 2 - Order Number, Cost Center
    and merge Order Number...and create detailed object for either Account Number / Cost Center.  It all depends on the relation between the tables.
    Hope the above pointers help you.
    Regards,
    Srivatsa

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