CRM2011/3: Outlook CRM Cient Issues with Dual Domain (trusted forest)

We currently have CRM2011 but are about to migrate to CRM2013 and then to CRM2015. We have a configuration issue that we not sure is supported and seek clarification from the community please.
Our CRM deployment is working fine with the browser and Outlook CRM client on our single AD. Recently we have started allowing user within another AD to use our CRM. We have done this by setting up a bidirectional trust between the two domains.
Users from the new domain can use CRM if we add their {domain}\{login} into the user entity by hand (the add multiple users feature cannot browser the trusted foreign domain).
With the browser everything is fine, the new user from the foreign domain get straight in without needing to re-authenticate.
However, we've not been able to install the Outlook CRM client for those users. Is this because they belong to another domain and the authentication is done differently to that of the browser.
Is this scenario supported? Does it require Claims Authentication to get foreign Outlook User to connect?
Any feedback gratefully received.

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Dns issues with one domain (Resolved)

i'm currently having dns issues with one domain, in that it won't resolve when I use bt's dns servers.
The domain is owned by a friend in the US who runs his own server for irc, web, and I also have a server that is on his connection, and resolves fine from other machines on different networks, and also resolves fine when I set windows to use the opendns servers, but when it's set to either my routers ip (using bt's dns), or set to automatic (using bt's dns via the homehub), this one domain will not resolve.
I'm pretty certain it's not a windows issue, as it's a clean install of windows 7 that I did yesterday. I've tried rebooting the homehub, and also flushing my dns on windows, but this has not solved the issue.
As I say, it resolves fine on other networks, and also when I use the opendns servers, so I know it's definately a dns issue.
Using bt's dns servers:
C:\Users\admin>ping chatnsn.com
Ping request could not find host chatnsn.com. Please check the name and try agai
n.
Using opendns:
C:\Users\admin>ping chatnsn.com
Pinging chatnsn.com [68.51.24.74] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 68.51.24.74:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
(The timeouts are normal...he has his router set to not respond to ping requests).
Has anyone got any ideas on how to sort this out? Preferably without having to phone the helpdesk...lets just say i've done it in the past, and according to the poeple I spoke to in india, I knew nothing about my own systems, and it was a problem at my end...which was not the case, and I proved this several times.
Edit: This issue appears to have resolved itself, and the domain is now resolving again using the homehub for dns resolution.

Hi,
When NSLOOKUP starts, before anything else, it checks the computer's network configuration to determine the IP address of the DNS server that the computer uses.
Then it does a reverse DNS lookup on that IP address to determine the name of the DNS server.
If reverse DNS for that IP address is not setup correctly, then NSLOOKUP cannot determine the name associated with the IP address.
http://support.simpledns.com/kb/a90/nslookup-cant-find-server-name___-default-server-unknown.aspx
Also refer to:
How to fix NSLOOKUP Default Server: UnKnown?
http://www.randika.info/2013/01/how-to-fix-nslookup-default-server.html
Regards.
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

2 iPhone Household w/ Outlook Profile Sync Issues with iTunes beyond 7.3.1

I’m huge Apple supporter and have to say this is the most frustrating computer issue I have ever come across. My wife and I both have iPhones and we sync them to the same pc except different Outlook profiles. iTunes 7.3.1 works fine when we sync our iPhones on each of out Outlook profiles, anything beyond 7.3.1 will automatically sync my contacts and calendar directly to her phone. It’s as if iTunes cannot distinguish between the two outlook profiles on the newer iTunes versions. I have tried both Outlook 2003 and 2007 with newer iTunes, and it's still not able to distinguish the two profiles.
Any would be greatly appreciated.

i have a similar problem, having one good and one bad outlook profile. Used to sync just fine against the good one (which is called 'new profile). new version is defaulting against the bad one, which has none of my contacts...
where does one setup which named profile is to be used?
thank you! any help appreciated!

Outlook 2011 Connection Issue with Proxy Server after 10.8 Upgrade

Hello,
After upgrading my MBA to 10.8, my MS Outlook (Outlook Mac 2011) mail connection does not work for an exchange based mail account where a VPN/proxy server combination is involved. This was not an issue at all under 10.7. What's interesting is that it's not an issue with MS Outlook 2010 on my Parallels VM either under 10.8. There are no internet connectivity issues, I am able to connect to the internet using Safari and other browsers. Any help would be appreciated.
Thanks,
Manish

I was having a similar problem using Outlook 2011 running under Mountain Lion (10.8.2) on an MacBook Pro. When at work, behind our proxy server, I could not get Outlook to connect to a client's public Exchange server, but this worked fine without changing any settings when I was connected to our DMZ network or at home (no proxy server in these cases). My MacBook was configured to use "Auto Proxy Configuration", and Safari worked fine in all three locations (as did Apple mail)
Today, the Microsoft Office auto-updater downloaded an update, and since it was installed, the problem has been fixed and I've been able to connect to our client's external Exchange server event when behind our local proxy server (Outlook now reports that the latest installed update is 14.2.5)
Steve

Outlook 2007 , calendar issues with creating meetings - any ideas?

Hi All
My boss has a Mac and has installed office 2007. Configured Outlook to connect to our office exchange, all ok.
Now, to book meetings we use the resources field when added someone. This is not visble in the mac version of office.
Now, also a issues he has seen which I have witnessed, that if he creates a meeting via his Windows machine in outlook, as soon as he opens Outlook on his mac, all meetings become unbooked. They are still there, just all marked as provisional and hence what happens, he goes to the meeting, to only find the room booekd out to someone else as its only marked as provsional.
Any ideas, anyone else seen this?
Cheers
Scott

Since this is software issue with Outlook, and not one related to Macs or Mac OS, you should probably post your question on an Outlook forums:
http://www.office-outlook.com/outlook-forum/

Microsoft Dynamics CRM 2011 issues with Safari 7 in Mavericks

Is anybody having issues with Microsoft Dynamics CRM 2011 and Safari 7 on Mavericks? For me, it constantly crashes and Safari shows me a message, telling me that there was a problem with the webpage, and has been reloaded. This is constant, and I can not work. Someone?

Same here.

DVD Playback Issues with Dual Layer media

I have been using DVDSP for years now, and have rarely had any issues with burning my final projects to DVD. Any playback issues have usually been issues with players and +or-R media.
I have recently upgraded to a MacPro, and have been really stoked about being able to burn to Dual Layer media. My previous G5 didn't have a DL burner.
I have a large project that fills most the disk, and everything seems great in the software, and when playing the media files on the computer. But when I burn to disk, I have huge issues with playback on different DVD players, computers, etc. I have stuttering with menu's, freezing, and stuttering with playback of video.
I read that the issue could be because of the speed I'm burning at in DVDSP, so I saved as a disk image, and used disk utility to burn at a 4x speed. This seemed to help, but when I got to the end of the movie I had huge issues with stuttering/playback quality. So I burned another copy from the same disk image, and it wouldn't even play in my DVD player.
When I open the Video_TS folder from the DVDSP Build, and play right off my hard drive in the DVD software player, I don't have any of these issues.
So I'm guessing my problem is either my DVD media I'm using, or the burners on this new computer. I've burned DVD's on both burners (yes I have 2) and I still have the same problems.
I am using Memorex DVD+R DL and they are 8x.
Can anyone offer me some advice here. I really wish I could just hit burn and have a disk work. DL media isn't all that cheap and I don't know how many coasters I can make and keep my sanity.

I used compressor and I used the DVD: Best Quality 90 Minutes setting. The bit rate is avg 6.2 and maximum 7.7. And yes I used ac3 audio.
When you say lowest speeds possible... shouldn't a burner that says it burns at a speed work at that speed? I'm cool with burning at a lower speed to get this thing to work, but why have a burner that burns DVD DL at 8x speed, when it doesn't work? Shouldn't it work? Why is it that it won't work?
If I get Verbatim DVD+R DL, can I burn at 8x speed with those?
When I burn in disk utility I used the "varify burned data" and everything checks out ok. So why do I have this issue. Just curious.

Incompatibility issues with Dual Layer DVD+R help?

I think I've made a serious mistake in believing I could author a Dual layer dvd for replication and sale on my own. I've spent over 14 months on this film, which is working perfectly in Encore, complete with extensive menus and transitional movies.
I've done my best to transcode the media in the most compatible way (keeping bitrate below 7mbps and using dolby digital audio format) BUT I'm still having bad luck with MOST dvd players.
The DVD plays properly on my cheap sony player, but both my toshiba and humax/tivo players failed to read the disc. (multiple tries/burns....or coasters, now) I've read that there are common problems with dual layer +R.
MY QUESTION IS: what is the BEST POSSIBLE WAY to author/burn this project for mass replication? Can I really achieve the result I'm looking for with Encore or will I have to give up and go to a professional authoring house with DLT capability?
Will I get the best result by burning from encore straight to disc OR burning an image or folder, then using a third party burning program?
Thanks SO MUCH for any responses. This process has been soul-crushing.

>The DVD plays properly on my cheap sony player, but both my toshiba and humax/tivo players failed to read the disc. (multiple tries/burns....or coasters, now) I've read that there are common problems with dual layer +R.
Marc, the only mistake I think you are making is in assuming that set top players can handle a written DVD+R DL disc.
Support in older players is at best sketchy.
If the disc is working properly in at least one player, then you should be good to go.
Replication will produce a different type of disc. One that
i will
play properly.
Not all burners support book typing, and unless you know what you're doing here do not use these "fudges". It's best using Plextor, and even Benq burners. The freeware utility IMGBurn has this ability, and it also tells you what burners do this. I've never needed it personally, as my Pioneer burners & Denon players have no trouble with +R DL media.
What you really need is a player that you
i know
plays DVD+R DL discs properly. Once you know your player is good with the format, then all other inconsistencies are player related, not authoring, and not your problem. There is simply no way at all you can guarantee any form of compliance with +R DL media, as there is nothing in the specs that says any set top player has to read these discs. Or -R DL where support is generally even worse.
Whilst most players will read -R single layer & +R single layer, again there is no mandatory requirement to do so.
You will need to get these
i replicated
and not duplicated. Duplication (burning) will result in a lot of returns, and a lot of wasted money.

DNS issues with replaced domain controllers

I have slight issue I hope some one can help with.
We recently replaced some domain controllers in our 2 core sites the process we followed is as below:-
moved FSMO roles to different already working servers
demoted the old domain controllers and decommissioned.
built virtual machine replacements with the same names.
depromo'd the servers
ran all the tests and it reported everything was fine.
moved the fsmo roles to the new servers.
repeated this for the remaining servers.
this was our 2003 domain to free up physical space but our new 2013 domain what will exist separately until all our applications our tested.
however the problem we now have is that non domain controllers have issues registering against the new servers despite being able to do look-ups against them all (replication testing looks fine). one of our regional DC's seems to have taken over as the primary
replica. as changes made else where disappeared but changes made there got replicated out perfectly.
I have managed to resolve this particular issue by added the domain controllers back into several locations in DNS manually (maining forward lookup zones>my domain>_tcp )but we still experience the odd issue with servers not registering in DNS properly
(although it's a lot better since the I did the above)
so basically does any one have a idea on what could have caused this issue and how I can resolve?

should the demotion not automatically remove it from sites and services automatically (it could well be this if not) the question then becomes how do we resolve the issues we have now.
Hello,
NO, as you can demote a DC and it still may run site-aware services like DFS and for this reason a DC is NOT automatically removed from AD sites and services during demotionprocess.
Best regards
Meinolf Weber
MVP, MCP, MCTS
Microsoft MVP - Directory Services
My Blog: http://blogs.msmvps.com/MWeber
Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.
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Outgoing mail issue with my domain

All right I'll lay it all out in as much detail as I can...thanks in advance for any insight you can give me.
OS: Tiger 10.4.7 (latest security updates)
Mail ver: 2.1
I have three e-mail accounts: gmail, dot mac and my own domain.
As of right now, I can send outgoing mail through my gmail and dot mac accounts. My domain mail is dead when trying to send through Mac Mail.
Gmail settings:
SMTP: smtp.gmail.com
Port: 587
SSL: On
Auth: Password
Username: (myaddress)@gmail.com
Password: (mypass)
Dot Mac settings:
SMTP: smtp.mac.com
Port: 25
SSL: On
Auth: Password
Username: (my username)
Password: (mypass)
Domain settings:
SMTP: mail.(mydomainname).com
Port: Tried 25, 587, 110
SSL: tried both on and off
Auth: tried none and password
Username: Tried just my username and tried full with @(domainname).com
Password: tried Webmail pass and control panel pass
Again, I have no problems sending with the other two accounts. But I get "could not send message using server mail.(domainname).com" error message. This after the spinning wheel for about 30 seconds.
Now, both the incoming and outgoing server are mail.(domainname).com. I can receive messages through the account just fine. And I can send mail through my Webmail setup at my domain name, too.
I contacted my host (iPowerweb) and they set up a test account and said they are not seeing smtp issues, either.
I recently switched hosts and I was having the same issue with the previous host, too. In fact, I used to be able to send e-mail through my previous host with the same domain, but it just quit working one day.
I do not believe it is a port issue as I am able to send on both 25 and 587.
Previously I just accepted that I wouldn't be able to use Mac Mail to send through my domain. But I am unwilling to accept that fact anymore...
Any ideas folks?
Again, thanks...
PowerBook G4 Mac OS X (10.4.7)

Hello, and welcome to the Discussions.
Typically, Port 587 would require at least Password Authentication -- using None as Authentication would not be expected to succeed. If None is the correct setting, then Port 25 would be the necessary Port.
The fact that accounts in the same domain work, is not definitive, in my opinion, since it might be permitted without Authentication, whereas other sending activities might not.
Without regard to blocking, sending with a third party SMTP involves establishing "trust", and trust is either established by Authentication, or by being identified by the venue where your ISP can ensure you are trustworthy, and this typically must require the use of Port 25.
The change might be that as a Spam fighting measure, your ISP has only just now required authentication on Port 587, although I think this has already been nearly universal.
Ernie

Lync login issue with one domain but started working when domain is changed.

we have two domains in lync 2013 infra.i have enabled user id with one domain but its not allowing user to login.If we change user id to other domain it start working. it seems user id already existed somewhere in lync or active directory database. can
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Hi,
Did the user account also be deleted or disabled in AD? Disable account is different form remove account. If you disable an account the account is still stored in AD, whenever you need to enable it you can find it. So if you only disable the account who
leave the company, please remove the account and try again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Screensaver issue with dual monitors

My screensaver has recently started acting up. It's sort of a minor blip, but it worked before and now it won't. Here's the issue: I have dual monitors (Intel imac, running Leopard, with a Viewsonic 20" lcd running in extended desktop mode). I use a "smart" album from iphoto as a screensaver (iphoto 08, v7.1.5). I've been using this particular smart album for several months as my screensaver and it's worked fine. How it used to work: when the screensaver activates (either by time or by hot corner) both screens would draw photos from this album and randomly scroll, zoom, and fade them across each monitor, independently but simultaneously. It's worked like this flawlessly for years, with several different iphoto albums. Now, I just noticed that the second monitor does not find the pictures. A message on screen "looking for pictures" appears on both monitors, as normal, but instead of both monitors going to screensaver, only the imac starts, and the message "looking for pictures" stays on the other. What's weird is that if I run the screensaver in test mode, it works like it used to (both screens work independently and simultaneously). And if I switch to one of Apple's supplied screensavers, both screens work as well. But any iphoto album no longer works properly. I don't understand what has changed. I just recently ran an upgrade (Software Upgrade, a week or so ago) but it seems like it worked normally since then, and I don't believe the upgrade was a major one or had anything to do with iphoto. I just noticed this problem today. I've tried restarting the machine. Same issue. Any ideas what could be causing this minor, yet annoying, glitch.

I had this same problem arise after installing an iPhoto update in late January. I contacted AppleCare and the problem was escalated to a Product Specialist. The Product Specialist contacted Apple Engineering and Engineering 1) replicated the problem and 2) confirmed that it's a bug.
So, Apple is aware they have a bug and we look forward to a bug fix -- at some point in the future. I hoped the problem would be fixed with the next iPhoto update but a major update came out today and the problem remains. I don't know if there's any way to know whether the problem is an OS bug or an iPhoto bug but either way we have to wait until it reaches the top of the pile at Apple...

Outlook calendar syncing issue with BB tour

My phone has been working great with my outlook up an till about 2 weeks ago. Desktop Manager syncs everything except my outlook calendar. I can't seem to figure out why it won't sync. I do have the newest version of the desktop mgr downloaded onto my computer.
PLEASE help!

I have provided some information below, that may help with your syncing issue.
Try going back through the synchronization options on the desktop manager. I have provided the detailed instructions below:
http://search.vzw.com/?do=viewdoc&id=16559
***Step 6 and 7 in the synchronization process will be the most important. Ensure you are selecting calendar (and anything else that is needed), as well as Outlook in Step 7. Step 8 will be up to you in whether you would like to do the following:
Two way sync
Changes are synchronized to the device and desktop application.
One way sync from Device
Changes are synchronized to the desktop application only.
One way sync to Device
Changes are synchronized to the device only.
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I hope this helps.

Outlook 2013 connection issue with exchange 2013

my exchange 2013 was upgrade from exchange 2010. after the upgrade (migration), i using outlook 2013 connect to exchange 2013. some very
weird issues happened.
when i using auto discovery to create profile and connect to exchange will success. but when i manually create the profilewill failed. the following pic for your reference. (same account, same PC)
please help, thanks lots!!!!

This is what changed in Exchange 2013. It uses RPC or HTTPs (Outlook Anywhere) and uses Server GUID to connect...
"As a result of these architectural changes, there have been some changes to client connectivity. First, RPC is no longer a supported direct access protocol. This means that all Outlook connectivity must take place using RPC over HTTP (also known as
Outlook Anywhere). At first glance, this may seem like a limitation, but it actually has some added benefits. The most obvious benefit is that there is no need to have the RPC client access service on the Client Access server. This results in the reduction
of two namespaces that would normally be required for a site-resilient solution. In addition, there is no longer any requirement to provide affinity for the RPC client access service.
Second, Outlook clients no longer connect to a server FQDN as they have done in all previous versions of Exchange. Outlook uses Autodiscover to create a new connection point comprised of mailbox GUID, @ symbol, and the domain portion of the user’s primary
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From : What's New in Exchange 2013-
http://technet.microsoft.com/library/jj150540%28EXCHG.150%29.aspx#BKMK_arch
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I am using Outlook 2010 and have a iphone 4s. In Outlook I have issues with my contacts not being the same as what I have corrected them to be. Is there a way to check and see which file Outlook is sharing with I-cloud?

I am using Outlook 2010 and I also use a Iphone 4s. I use Outlook to correct all my contacts and them it sync with my phone BUT I get different variations of the contacts. Almost as if there is another file it is going to. Can I check to see which file it is reading from??

This may be helpful.
http://itconflict.com/2012/01/08/troubleshooting-icloud-sync-with-outlook/

CRM2011/3: Outlook CRM Cient Issues with Dual Domain (trusted forest)

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