CRMD_ORDER: how to set default values for Requester and Change Manager

Hello Folks,
how do I set default values in TA crmd_order?
I drew my organizational hierarchy using TAs bp and ppoma_crm.
When a new Change Request (e. g. SDHF) is created, I want the four roles (Requester, Change Manager, IT Operator and Developer) to be set automatically, not manually.
Both Requester (= Key User) and Change Manager are derivable. I did not find anything in SPRO neither in the OSS neither here.
Points will be rewarded as a matter of course!
Thanx in advance!

Hi Dirk,
look for Define Access Sequence & Define Partner Determination Procedure in SPRO and read the IMG Activity Documentation. You can find it in the Service Desk config, but it works for the other transaction types too.
Basically, you create Access Sequences where you tell the Partner Determination Procedure where to look for the values for the Partner Function fields.
The Access Sequence can use lots of sources for the information, including your org structure.
regards,
Jason

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Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
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Patrick Liang
TechNet Community Support

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