CRS 2008 - Failed to open the connection.

I just recently installed the evaluation of CRS 2008 onto my server. I can access every function in CMC and can see all reports that were published in InfoView. However, when I attempt to view a report, I get an error that states "Failed to open the connection. <<Report_Name.rpt>> "
The server is a Windows 2003 R2 machine, with IIS 6.0 installed.
During installation, I had checked both IIS & Java (along with the installation of Tomcat 5.5)
I also installed Crystal Reports 2008, and all reports work perfectly in the developer. The database that the reports pulls data from is a Progress 9.1D database. Could the database be an issue even though I am connecting through an ODBC?

Yes, the DSN is a system DSN and is located on the server that Crystal Reports Server 2008 is installed on. The Progress driver is also loaded. That driver is the MERANT 3.60 32-bit Progress SQL92 v9.1D.
When I run the diagnostics, Web Intelligence Tier fails with the following error:
"Error creating Dataproviders. null - Error viewing Web Intelligence Document. Cannot initialize Report Engine server. (Error: RWI 00226) - Scheduling Web Intelligence Report failed. --Document: " Diagnostic Web Intelligence Document Test" not found."
I'm hoping this can shed some light on what is wrong.

Similar Messages

Failed to open the connection on CR Server 2008 .

Hi,
1. I used trial version of CR Server 2008 V1 SP3, I upload a rtp file into this server and try to view. but after parameters input, I got "Failed to open the connection". this rpt work very will on my CR Server XI version.
2. on this new CR server, this rpt file database configuration, I used "use original database logon information from report" and select "Prompt the user for database logon".
3. on my old CR server, when I view this RPT, system will prompt a logon information to let me logon DB, but on new server, system didn't show the DB logon screen before input parameter.
On client PC, I has set a system DSN when I created this rpt file. Does anybody can help ?
Thanks

You may check these threads:
Re: Crystal Reports Add-on error on workstations
Crystal Report Add On - Connection error.
Crystal Reports install errors on workstation
Thanks,
Gordon

"Failed to open the connection" problem related to multiple tables in the report?

Post Author: Gadow
CA Forum: Data Connectivity and SQL
System specifics:
Web environment using ASP.Net 2.0 (from Visual Studio 2005 Professional)
Crystal Reports 2008, v. 12.0.0.549, Full
We have set up the following method for displaying reports via our website:
User is sent to a report-specific page. The user is given some filtering options specific to the report that will be viewed. When the user has specified the data filters, the user clicks a button.
The page wraps up the report parameters -- selection query, formula values, report location, the name to be displayed, etc. -- into a class which gets put into the Session object.
The page redirects to DisplayReport.aspx. ALL reports redirect to this page.
DisplayReport.aspx retrieves the report parameters from Session. A ReportDocument object is created and loaded, then set with the data from the parameters class.
A ConnectionInfo object is created and set with the relevant log on credentials. All of the reports draw from the same database, so the connection information is hard-coded as the same for all reports. The page then iterates through all of the tables in the Database.Tables collection of the ReportDocument and calls ApplyLogOnInfo to each table using the ConnectionInfo object.
The page is rendered and the user gets the filtered report.
We currently have seven reports. Five reports work fine and display the correctly filtered data with no error messages. Two reports generate a Failed to open the connection error and do not display. I have verified that the queries being sent to DisplayReport.aspx are valid, and as I said the connection information itself is hard-coded in the one page that displays the reports and this is identical to all reports.
The five reports that do work all have a single data table, either an actual database table or a single view. The two reports that do not work all have multiple tables. As far as I can tell, this is the only difference between the sets; all seven reports are based on the same DSN and I have verified the database on all of the reports. All of the reports were written using Crystal Reports 8, and all of the reports display fine in a Windows app I wrote some years ago using Crystal Reports 8. Again, the only difference between those reports that do work and those that do not is the number of tables used in the report: one table or view in the reports that display, more than one table (tables only, none use views) in the reports that do not display.
As for the code I am using, below are the relevant methods. The function MakeConnectionInfo simply parses out the components of a standard SQL connection string into a ConnectionInfo object. DisplayedReport is the ID of the CrystalReportViewer on the page.Protected Sub Page_Init(ByVal sender As Object, ByVal e As System.EventArgs)
        Dim o As Object = Session("ReportParams")
        Dim ReportURL As String = ""
        'Verify that there is a ReportParameters object
        If o Is Nothing OrElse o.GetType IsNot GetType(ReportParameters) Then 'Redirect to the error page
            Response.Redirect("/errors/MissingReport.aspx")
        End If
        ReportParams = CType(o, ReportParameters)
        'Verify that the report exists
        ReportURL = "/Reports/ReportFiles/" + ReportParams.ReportName
        ReportPath = Server.MapPath(ReportURL)
        If Not File.Exists(ReportPath) Then
            Response.Redirect("/errors/MissingReport.aspx?Report=" + ReportParams.ReportTitle)
        End If
        InitializeReport()
    End Sub
    Protected Sub InitializeReport()
        Dim RD As New ReportDocument
        Dim CI As ConnectionInfo = MakeConnectionInfo(DB_Bonus)
        Dim RPF As CrystalDecisions.Shared.ParameterField = Nothing
        RD.Load(ReportPath)
        If ReportParams.SelectString <> "" Then
            Dim Adapt As New SqlDataAdapter(ReportParams.SelectString, DB_Bonus)
            Dim DS As New Data.DataSet
            Adapt.Fill(DS)
            RD.SetDataSource(DS.Tables(0))
        End If
        For Each kvp As KeyValuePair(Of String, String) In ReportParams.Formulas
            Dim FFD As FormulaFieldDefinition = Nothing
            Try
                FFD = RD.DataDefinition.FormulaFields(kvp.Key)
            Catch ex As Exception
                'Do nothing
            End Try
            If FFD IsNot Nothing Then
                Select Case FFD.ValueType
                    Case FieldValueType.DateField, FieldValueType.DateTimeField
                        If IsDate(kvp.Value) Then
                            FFD.Text = String.Format("Date()", Convert.ToDateTime(kvp.Value).ToString("yyyy, MM, dd"))
                        Else
                            FFD.Text = "Date(1960, 01, 01)"
                        End If
                    Case FieldValueType.StringField
                        FFD.Text = String.Format("""""", kvp.Value)
                    Case Else
                        'For now, treat these as if they were strings. If things blow up here,
                        'we will need to add the appropriate formatting for the field type.
                        FFD.Text = String.Format("""""", kvp.Value)
                End Select
            End If
        Next
        For Each T As CrystalDecisions.CrystalReports.Engine.Table In RD.Database.Tables
            Dim TLI As TableLogOnInfo = T.LogOnInfo
            TLI.ConnectionInfo = CI
            T.ApplyLogOnInfo(TLI)
        Next
        DisplayedReport.ReportSource = RD
    End Sub
Does this approach not work with reports containing multiple tables, or is there something I'm missing? Any meaningful suggestions would be much appreciated.

Dear Dixit,
Please refer to the Crystal report landing page to get the details
information about the support for crystal report issues.
Please use the following thread to post your questions related to
crystal report.
SAP Business One and Crystal Reports
Regards,
Rakesh Pati
SAP Business One Forum Team.

Failed to open the connection. Error in the Designer when copying ...

I have two different systems I am developing an application on.
I copy the entire directory from one system to the other. Both systems have the same environment:
Visual Studio 2010
Crystal Reports for Visual Studio 2010 (the production release, or I think it is the vesion is 13.0.2.0 is the version on the assemblies)
SQL 2008 R2
Today, I started adding Crystal reports to this VS solution. I have a reportdriver class that exports all the reports to an HTTP Stream, but we can sit that aside for now. The problem I am having is strictly with the integrated designer.
I have a bunch of existing reports written for an old Sybase databse. I have ported them to SQL and the table structure matches. I simply add the report to my project, point it to the new datasource (using "Set Datasource Location" - OLE ADO SQL) and then preview the report to be sure it runs.
I am just using "localhost" as my server name for the OLE connection so I...in theory... don't have to change the data source to view it on the other system. Both systems have SQL 2008 R2 installed locally. For my login credentials, I use SQL Security and use the same database login/password on both development machines andthe production server.
Today, I copied my entire project to the other PC (as I do almost every day).. When I open any of the reports (in VS) and try to preview them I get:
Failed to open the connection.
Details: ADO Error Code: 0x80004005
Source: Microsoft OLE DB Provide for SQL Server
Description: [DBNETLIB][ConnectionOpen (Connect().]SQL Server does not exist or access denied.
SQL State: 08001
Native Error: 17 [Database Vendor Code: 17]
I can only guess that I am using two different OLE ADO drivers on the two systems or there is something embedded in the rport or somewhere in my solution that "knows" I am not really on the same system that I initially set them up on and previewd them with.
Am I on the right track? Any idea how I can fix this? Obviously, I don't want to have to setup the datasource for every report in my application (if I do that, the report works) when I copy it from the development to the production server.
I am in a real bind here and under a fast aproaching deadline. Any help is much appreciated!!!
Shayne

Don't use localhost as your server name. It's a reserved name and should not be used in code.
Try this also [Kbase |http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333533353333333433363339%7D.do] SAP Note 1553469 - How to enable Database logging in Crystal Reports for Visual Studio 2010
Edited by: Don Williams on Jan 30, 2011 6:02 AM

Crystal Server 2011 "Failed to open the connection" with 32 & 64 bit drivers are loaded

Brand new installation of Crystal Reports Server 2011 with CR Developer 2011 as well. Downloaded new Postgres and MySQL drivers for both the 32 and 64 bit ODBC definitions. Created a new report on the server to eliminate any migration driver incompatibility issues. Reports run fine in Developer but give the same "Failed to open the connection."
and still problems running the reports If I Save Data with the reports, I can click View to see the data, but they will not refresh.
All the articles I'm finding online seem to point to the issue with needing 32 & 64 bit drivers, but I've loaded both and built my ODBC connections with the 32 drivers in the SysWOW64 folder.
Logged in as Administrator. Any thoughts out there? Are there some new security measures?
Thanks in advance ...

Yes, Designer and CRS are on the same machine.
Good catch with the 5.1 driver. I loaded up the mysql-connector-odbc-5.1.13-win32 driver and used that. It alone failed when I made the ODBC connection with it. I see on the CRS 2011 Feature Pack 3 .pdf file that it says "Only 64-bit database connector middleware is supported" ... I downloaded the other mysql-connector-odbc-5.1.13-winx64 64bit file, but teh .msi and .zip versions failed on the load. Do I need that if it says that or should the first one be enough?
I've been trying to use a normal User DSN, no? Apparently I don't have access as a machine Administrator to do it as I get "You are logged on with non-Administrative privileges. System DSNs could not be created or modified." Having our server guys get that straightened out and we'll see. Had not heard of that actually but will give it a go.
You say I should create the DSN entries in the 64 bit version of the ODBC Data Source Administrator ... located in the system32 folder, not the SysWOW64 folder, where the 32 bit drivers are found, yes? Isn't that the "wrong" location to use I've been reading? Or are System DSNs different from a User DSN?
BIG thanks for the replies. I owe you beers!!!!!

Error: Failed to open the connection

Hi all,
I have use Crystal Report 2008 to construct a report which access mySQL via ODBC. HOwever, I am fail to publish it to InfoView.
It always display the following error:
ERROR [PublishingService:HandlerPool-14] BusinessObjects_PublicationAdminErrorLog_Instance_2467 - [Publication ID # 2467] - Document job "Report2a.rpt" (id 2,475) scheduling failed: Failed to open the connection. ~tmp1356563301f0e10.rpt. (FBE60502)
My BOE(XI 3.0) is installed in SUSE Linux Enterprise 9 x86 and have tested the ODBC connection via isql and it can be connected.
Can anyone help to identify the problem? Or any procedure can be provided to publish the crystal report to InfoView.
Thank you so much.

Hi all,
I have use Crystal Report 2008 to construct a report which access mySQL via ODBC. HOwever, I am fail to publish it to InfoView.
It always display the following error:
ERROR [PublishingService:HandlerPool-14] BusinessObjects_PublicationAdminErrorLog_Instance_2467 - [Publication ID # 2467] - Document job "Report2a.rpt" (id 2,475) scheduling failed: Failed to open the connection. ~tmp1356563301f0e10.rpt. (FBE60502)
My BOE(XI 3.0) is installed in SUSE Linux Enterprise 9 x86 and have tested the ODBC connection via isql and it can be connected.
Can anyone help to identify the problem? Or any procedure can be provided to publish the crystal report to InfoView.
Thank you so much.

CR2008 - Failed to open the connection. Failed to open the connection. ...

Getting the following error when running CR2008 reports from web server:
"Failed to open the connection. Failed to open the connection. <report_name>{2585477E-FB02-4594-9DB5-FFBFF2ABE124}.rpt"
The web server is a Windows Server 2008 x64. The IIS7 application pool is configured for 32bit, which solved our initial problem. We are getting the above error if we use either CR2008 or CR2008 SP1. Same issue with CRRuntime_12_1_mlb.exe.
If we load CR2008 onto the web server, we can open and run the reports. Thus, there appears to be no problem with the reports or the data source (an Access database). Web application runs on development machine (windows xp).
Why is there a GUID in the report file name? How can we resolve this issue or what else should we check?
TIA, Gary.

Figured it out. Turns out the ODBC data source name had been setup incorrectly. Became obvious when stepping through the code.

CR2008:Failed to open the connection. Failed to open the connection. Report

Hi,
I've just upgraded from Crystal XI R2 to Crystal 2008. All my reports open happily in Crystal 2008. I have also deployed the Crystal 2008 runtime to a Windows 2003 SP2 R2 server running ASP.NET 1 and ASP.NET 2. Before the Crystal 2008 runtime was installed on top of the already present Crystal XI R2 Runtime I could view RPT files via the .NET report viewer (version XI). Now that Crystal 2008 runtime is installed I receive an error message when I try to view the reports, again, via the .NET report viewer (version 12), although no code has changed apart from all references changed from XI to 2008.
Code is:
CrystalDecisions.CrystalReports.Engine.ReportDocument oReportDocument = new CrystalDecisions.CrystalReports.Engine.ReportDocument();
            oReportDocument.Load(sReportFilename);
Tables oTables = oReportDocument.Database.Tables;
               foreach (CrystalDecisions.CrystalReports.Engine.Table oTable in oTables)
                    TableLogOnInfo crTableLogOnInfo = oTable.LogOnInfo;
                    crTableLogOnInfo.ConnectionInfo.IntegratedSecurity = true;
                    crTableLogOnInfo.ConnectionInfo.DatabaseName = "DB" ;
                    crTableLogOnInfo.ConnectionInfo.ServerName = "server" ;
                    oTable.ApplyLogOnInfo(crTableLogOnInfo);
CrystalReportViewer1.ReportSource = oReportDocument;
            this.DataBind();
Error message is: 'Failed to open the connection. Failed to open the connection'.
Any help would be great.
Regards
Tony

You are correct in that there are no database connectivity changes in CR 2008.
If you do not have SP0 for CR 2008, download it from here:
https://smpdl.sap-ag.de/~sapidp/012002523100007528552008E/cr2008_sp0.zip
If that does not help, I'd like to check if the correct dlls are loading when using CR 2008. To do that, download the modules utility from here:
https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip
Then do the following:
1) unzip the download
2) Run the app with the CR 2008 references
3) get the error. leave the error on the screen
4) Start modules
5) Go to the File menu, select New List -> Memory Modules
6) Expand "By process"
7) Find the app exe (or the .NET dev env)
8) Click on that
9) Go to the View menu and select Details
10) Look to see if there are any dlls loading form the CR XI r2 directory (c:\Program files\Business Objects\Common\3.5\bin)
Ludek

Failed to open the connection: Error Code 17

Here's an odd one.
Environment:
VB.NET Winform
Visual Studio 2008
.NET framework 2.0
Crystal Reports 2008
ODBC connection
I have three reports, living in the same directory. They are essentially identical, except for the grouping. All three run successfully within Crystal reports.
From a report viewer Winform in VS, two of the three run. As I am dealing with a small data set, the reports render quickly. On the third report, There is a long pause when the report viewer form opens, then I finally get an error:
"Failed to open the connection.
Details: [Database Vendor Code: 17]
Failed to open the connection.
CallReportByExtension 58F5C135-7BA3-4215-898A-DADA6C7DAD9C.rpt
Details:[Database Vendor Code: 17]
I was initially getting similar errors on all three reports, before changing the datasource location to my ODBC connection. I have double-checked the location, verified the database, etc.
What am I doing wrong? I can provide the VB code if requested, but since the other two reports work properly, I doubt it's code. I do know that I am passing the report name and path correctly to the report viewer form.
As I am about to kick my monitor through the window and become a street denizen, I would greatly appreciate any help that would be offered.
Thanks,
Mike Beckner

Thanks for the reply. This code works...two of the three reports work.
Imports CrystalDecisions.CrystalReports.Engine
Imports CrystalDecisions.Shared
Public Class frmReportViewer
    Dim m_datStartDate As Date
    Dim m_datEndDate As Date
    Dim m_strReportPath As String
    Dim m_strReportName As String
    Dim m_strStaticPath As String = "c:\Program Files\CallReportViewer\Reports\"
    Dim crConnectionInfo As New ConnectionInfo
   *****Omitting property declarations--I assign the report name and path via these properties. *****
    Private Sub frmReportViewer_Load(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles MyBase.Load
        LoadReport()
    End Sub
    Public Sub LoadReport()
        Dim crReportDocument As New ReportDocument
        Dim crTableLogonInfo As New TableLogOnInfo
        Dim crTables As Tables
        Dim crTable As Table
        Try
            With crConnectionInfo
                .ServerName = "CallWhereData"
                .DatabaseName = "CallWhereData"
                .UserID = "MyID"
                .Password = "MyPassword"
            End With
            Me.Text = m_strReportName
            crReportDocument.Load(m_strStaticPath & m_strReportPath)
            crReportDocument.SetParameterValue("1StartDate", m_datStartDate)
            crReportDocument.SetParameterValue("2EndDate", m_datEndDate)
            crTables = crReportDocument.Database.Tables
            For Each crTable In crTables
                crTableLogonInfo = crTable.LogOnInfo
                crTableLogonInfo.ConnectionInfo = crConnectionInfo
                crTable.ApplyLogOnInfo(crTableLogonInfo)
            Next
            CrystalReportViewer1.Dock = DockStyle.Fill
            CrystalReportViewer1.ReportSource = crReportDocument
        Catch ex As Exception
            MessageBox.Show(Err.Description)
        End Try
    End Sub
End Class

Failed to open the connection. Details: [Database Vendor Code: 12154].

I have installed Crystal reports server 2008 VI on a Windows 2008 64bit OS. I have added SQL server and Oracle reports through CMC. I then installed Oracle 10g client 32bit on the server and created and tested the required DSNs using ODBC 32bit. All the testings are successfull.
Now when I try to run my Oracle report through CMC it prompts for the parameters and when I enter them and click ok, gives me the following error:
Failed to open the connection. Details: [Database Vendor Code: 12154].
I have the same exact setup on a different server which has a 32 bit windows 2008 server OS and could run the same reports through CMC.
Is there away to fix this in the 64 bit OS?
I did a yahoo search and someone had a similar problem with Crystal RAS and Oracle.
And there is mentions that this is an issue with 32 bit ODBC drivers on 64bit wondows OS.The parentheses in the default file location, C:\Program Files (x86), causes problems with the ODBC driver and the workarouns in re-installing Crystal RAS on a different folder.
Full description is at (http://www.tririga.info/)
Is this the case with Crystal report server 2008 VI? I already got users using the InfoView to run SQL reports and doing this will have to put the application offline atlease for a say.
Any help is greatly appreciated.

Vasana,
Resolution: Failed to Open the Connection.
First:
If the Crystal Report is using 32-bit version of Microsoft ODBC then the Window 2008 server must also have 32-bit version of Microsoft ODBC. The 32- bit version of Odbcad32.exe is located in the %systemdrive%\Windows\SysWoW64 folder.
On the Windows 2008 server, execute Odbcad32.exe by clicking start and run and entering the following: C:\Window\SysWow64\ODBC32.exe.
Then:
The Windows 2008 server ODBC Data Source Administrator must have the same System Data Source Server and Database Names that is used to run the Crystal Report.
e.g. Crystal Report points to server ABC and database EFG (ABC_efg); then the ODBC connections on the Windows 2008 Server must also point to the same server ABC and database EFG (abc_efg) listed.

Failed to open the connection after changing the connection in CMC

Hi
Below are our environment details:
BOXI 3.1 SP3
Solaris Sparc 10
Crystal Reports 2008 Sp3
Weblogic 11g
Our team is facing the problem as described below:
We have created Crystal Reports using JDBC connection and it works fine
in an environment(SIT).
When we migrate these reports to the another environment(UAT) we get
the error "Failed to open the connection"
After migrating we indeed change the connection to Custom Database
Login Information in CMC.
So to troubleshoot we installed Crystal Reports in UAT environment and
had to perform Set DataLocation after which
the reports starting working fine.
Now when we are migrating reports to Production we have the same issue.
We cannot install Crystal Reports on Production this time and hence we
are stuck.
Please let us know if any known workaround or solution for the same.
Thanks
Kamal
Edited by: Kamalaksha Shetty on Nov 15, 2011 4:18 AM

Hi Meenal,
I am not 100% sure I understood the workaround of having Crystal Designer on the server. Can you connect from UAT designer to production and perform the same operation?
Check this KBA that describes this problem and a solution:
https://service.sap.com/sap/support/notes/1445067
Regards,
Julian

Problem: Failed to open the connection. Error Code 0x800002F4 (-2147482892)

Problem: Failed to open the connection. Error Code 0x800002F4 (-2147482892)
This is on two (2) separate machines. These are NEW INSTALLATION development work stations (laptops). One is Vista (Visual Studio 2008 / Crystal Reports 2008), and the other is Windows XP Pro (Visual Studio 2003 / Crystal Reports XI R1).
I am using EXISTING CODE (established over several years), and EXISTING REPORTS (established over several years). Old development station was XP Pro, as above, and still exists, and still works fine.
I can open the report in Crystal, and see the results just fine. Data for the report is obtained via ODBC.
Can someone identity the actual error by the Error Code above, and advise. Thanks You in Advance.

Ok, so let's start at step 1:
SP 1 just released and I'd recommend applying that. The SO is available from here:
https://smpdl.sap-ag.de/~sapidp/012002523100010503722008E/cr2008_sp1.exe
For future reference, msm matching the above SP is here:
https://smpdl.sap-ag.de/~sapidp/012002523100011715292008E/cr121_mm.zip
and msi is here:
https://smpdl.sap-ag.de/~sapidp/012002523100011722132008E/cr121_redist_install.zip
Step 2: a few questions:
a) I am not sure what CR SDK you are using; RDC, .NET? I suspect that you are using the CR assemblies for .NET, but do confirm.
b) what is the database you are connecting to?
c) is this a web or a win app?
Step 3: As the error can mean any number of things (to me it's just means something went wrong during the attempt to connect to the database...), the solution may vary, however the troubleshooting steps remain quite consistent:
1) Do make sure the report is indeed working in the CR 2008 designer (e.g.; make sure "saved data" is not enabled.
2) Try a simple new windows app with one of your reports. See if you have a report with no subreports and use it
3) If that works, use a report with subreports
4) If the above does not work in (1) above, create a new report to the same ODBC connection, do not code any database connection - let the report prompt for the logon parameter (PWD)
5) Run the new report in your new app, enter the PWD when prompted
6) If this works, add your database logon code
7) If that works, add your original report (again, preferably with no subreports)
8) If that fails, ensure that the subreport and main report use the same database connection type (ODBC)
9) If it works, see if you can determine the difference between your old app and the new app.
Ludek

Failed to open the connection in Crystal Reports

Hi All,
I have Created One Crystal Report.
When I Preview Report (Administration>Crystal Reports>Select Report-->Print and Preview),
System displays the following error message.
" Failed to open the connection."
Where as when I view the same report directly from Crystal Designer (Administrator --> Crystal Reports Administrator --> Crystal Designer ). It is working fine.
BR
Dixit Patel
Edited by: Dixit Patel on Dec 11, 2008 4:43 PM

Hi Dixit,
I've just found the same problem,
could you let me know how to solved this problem?
because at first I installed and run the report,
it doesn't result any error message
Thanks for your help
regards,
alvin

Failed to open the connection via BOE XI 3.1 CMC and Infoview

Beginning Migration Project to move Crystal Enterprise 9 reports to Crystal Reports 2008 w/ intention to schedule and view reports via BusinessObjects Enterprise XI 3.1 Central Management Console and InfoView.
I have created reports using Crystal Reports 2008 Designer and the reports run. Saved the reports to Business Objects Enterprise. I am able to view the reports via Crystal Reports viewer via Central Management Console and InfoView.
However, if scheduling the reports to run via CMC or InfoView, receiving the message "Failed to open the connection".
Any suggestions would be greatly appreciated.
Thanks
Edited by: Gale Waters on Oct 21, 2010 5:35 PM

Which is the version of your Sybase server?
Which is the version of your Sybase ODBC driver?
Do you use directly the ODBC drivers or do you use a universe that connects over an ODBC driver?
Regards,
Stratos

Infoviewer Error - Failed to open the connection.

Hi,
I get the below error when tring to view a report from infoviewer?
Failed to open the connection. Products.rpt Details: [Database Vendor Code: 12154 ]
Also where can i find the log files for CMC and infoviewer?
Thanks in advance

Hi! I'm getting a similar error.
Re: 08004:oracleodbcoraora-12154: TNS: could not resolve the connect ....
Posted: Aug 22, 2011 5:56 PM in response to: John Fleming
Edit Reply
I am receiving a similar error.
Failed to open the connection.
Details: 08004:OracleODBCOraORA-12154: TNS:could not resolve the connect identifier specified Database Vendor Code: 12154
I've seen all sorts of discussion on the intertubes about possible fixes however, none stated are practical or they do not address my error specifically. I've exhausted resources on the net as well as those available to me.
I'm currently running SAP Crystal Reports 2011 on WIN7 64bit and using Oracle in OraClient 10g_home1.
Please let me know what insight you have. I cannot roll back to previous versions of Windows nor less encryption.
Thank you for your time.
Thank you, again, for your time.
Jeff Embree.

CRS 2008 - Failed to open the connection.

Similar Messages

Maybe you are looking for