Crystal 10 Embedded Edition

Question

Post Author: weskinzett
CA Forum: Upgrading and Licensing
We supply this (purchased with Advanced Developer) to supply with our web application. What is the equivalent product in Crystal 11? The Crystal Server sounds too costly for a lot of the users we sell to. Is there a version of the unmanaged RAS?

Answer 1

Hello SG,
A common issue that arises when migrating from Crystal Enterprise 10 Embedded to Crystal Reports Server XI applications that use the Report Application Server (RAS) SDK.
The RAS supports two modes of operation - "Unmanaged" and "Managed" reporting.
With CE10Embedded, you'd be using Unmanaged Reporting, where you'd copy the Crystal Report rpt file to the RAS server, and reference it by path when opening it in the ReportClientDocument class instance.
With Crystal Reports Server XI, you can use either Unmanaged Reporting, or Managed Reporting.  Managed means you'd publish the rpt file to be "managed" by the CR Server Central Management Server (CMS).  In code, you'd log onto the CR Server, retrieve the ReportAppFactory from the CMS, retrieve the report from the InfoStore, and pass it into the ReportAppFactory to create the ReportClientDocument.
I'm assuming you're still using "Unmanaged Reporting" with Crystal Reports Server.
If so, each report request will be authenticated in the CMS using the "Guest" account, and each request will use up a Concurrent Access License (CAL).
If you're getting the exception on the first report request, then that likely means you have the complimentary copy of CR Server XI, that comes with zero CALs and five Named User Licenses.
You won't be able to use unmanaged reporting with the complimentary version.  You may want to modify your code to use managed reporting.
If you're getting the exception on the sixth or subsequent request, then that likely means you've purchased CR Server XI, and the base edition comes with 5 CALs.
If you contact sales, you can inform them of the number of users you have, and how frequently they request reports, and sales can recommend a license to match your requirements.
Sincerely,
Ted Ueda