Crystal 2008 not working with outlook 2010 mapi when exporting

I recently had service pack 3 and fix pack 3.3 updated to my system ( crystal 2008) to help correct a issue with mapi not populating addresses from outlook when trying to export a report. I have a new issue. - sort of???
Now when I try to export multiple reports in a row I still have the same issue. I can send 1 report out. But if i try to send another report out i have the same issue that I had with mapi not populating the addresses field from outlook.
To get past this I shut down crystal and then bring it back up and I can send (ONE) report again before the same thing happens. Does anyone know if there is fix for this issue?
Fyi - this has nothing to do with the design of my report. The problem lies with how Crystal is communicating with mapi when trying to allowi a 2nd report to be exported. I am not using any outside programs, only crystal 2008 version and trying to export my report through mapi (outlook 2010 (in PDF format). As stated above with the above fixpack - I was able to restore exporting but now I can only export 1 report at a time.
When I select a 2nd report to export (after just sending out my 1st) the mapi function will not allow me to select addresses. So while the fix pack (from the website) restored some functionality it only allows 1 report at a time.

Hi Max,
It works for me. I get the Allow for 1 minute box and then I export again and same thing.... works...
I'm using Windows 7 64 bit at home. It just installed SP 1 so that may be the difference also but I don't recall this being a problem before.
I also don't see this being a CR problem, if it works once then something else is blocking the MAPI permission box. Check your anti-virus logs, could be it things a trojan is taking over your address book and blocking the second attempt. The AV logs should show you if something was blocked. Or disconnect from your network/disable network cards and disable your AV and test again.
Do you have any other tool that allows you to export? If you install Winzip or WinRAR it adds a feature that allows you to right click on any file, save the PDF to disk and then test using the zip tool to see if that works for you. If not it's definitely your AV or possibly Firewall software blocking the pop up.
Thanks again
Don

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Hey, man. Sorry I have no solution, but it may not hurt to know you are not the only one.
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Hey, man. Sorry I have no solution, but it may not hurt to know you are not the only one.
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Glad that romlee's fix worked for Donawat! This iCloud situation is just a fiasco if you work in Windows and use Outlook.
I had been having problems with accurate syncing ever since I downloaded the OS 5, which is obviously not meant for the iPhone 4. (Phone has been glitchy too but that is another story.)
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My goal was to GET RID OF iCLOUD. If you want to keep using iCloud, what I did probably won't help you but please read it and see if an idea to solve your problem arises out of it.
Before I had yesterday's problem, I took the time and spent the money to upgrade Windows 7 to the Ultimate version, and then updated Office to 2010 from 2007.
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4) Go back to the iCloud folders and open the contacts. Select list, select all, and then copy to contacts-personal folder as with the calendar items. Check your contacts there and make sure the list has moved.
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You can repair the glitch in 2007 by closing all your programs, go to the control panel, then open the Programs menu. Find your Office 2007 program and right click. It gives you the option to repair or uninstall. Select REPAIR and then the windows installer will run. Follow the prompts and then restart. You will be able to see Outlook again from iTunes.
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Hi
We have an exchange 2010 server with 2 load balanced CAS server and Mailbox servers in a DAG. We have a few domain
names accepted (will call it firstdomain.com and seconddomain.com) but only one is in certificate (firstdomain.com).
The issue is - when user with default email @seconddomain.com try to set “Out Of Office” from outlook (2010 with all service
packs and updates) he is getting “ Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later” where
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we have both internal and external urls for all virtual directories set to external
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We have an exchange 2010 server with 2 load balanced CAS server and Mailbox servers in a DAG. We have a few domain
name accepted (will call it firstdomain.com and seconddomain.com) but only one is in certificate (firstdomain.com).
The issue is - when user with default email @seconddomain.com try to set “Out Of Office” from outlook (2010 with all service
packs and updates) he is getting “ Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later” where
setting it from webmail works fine and setting it from outlook for users with @firstdomain.com reply address works fine.
we have both internal and external urls for all virtual directories set to external
host address (https://mail.firstdomain.com
  etc). All the users are on intranet with local ip subnets (sites connected via vpns ), all the routing is in place and DNS points to correct ip addresses.
Autodiscover works fine (tested in outlook ) and giving correct address for OOF link
( https://mail.firstdomain.com/ews/exchange.asmx)
wich opens fine if entered into address bar in IE so its NOT AN AUTODISCOVER issue .
I enabled logging in outlook and thats what I am getting in there:
1600       0x49763D20        02/02/15 16:50:44
+++++++++++++++++++++++++++++++
1600       0x49763D20        02/02/15 16:50:44
OWINHTTP SEND HTTP REQUEST BEGIN
1600       0x49763D20        02/02/15 16:50:44
Profile=Outlook
1600       0x49763D20        02/02/15 16:50:44
  [email protected]
1600       0x49763D20        02/02/15 16:50:44
URL=https://mail.firstdomain.com/ews/exchange.asmx
1600       0x49763D5F        02/02/15 16:50:45
GetLastError=0; httpStatus=401.
1600       0x49763D5F        02/02/15 16:50:45
OWinHtpp disabled auth schemes:
1600       0x49763D5F        02/02/15 16:50:45
<NONE>
1600       0x49763D5F        02/02/15 16:50:45
OWinHtpp supported auth schemes:
1600       0x49763D5F        02/02/15 16:50:45
Negotiate
1600       0x49763D5F        02/02/15 16:50:45
NTLM
1600       0x49763D5F        02/02/15 16:50:45
Basic
1600       0x49763D5F        02/02/15 16:50:45
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1600       0x49763D5F        02/02/15 16:50:45
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1600       0x49763D5F        02/02/15 16:50:45
Negotiate
1600       0x49763D9D       02/02/15 16:50:45
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1600       0x49763DAD       02/02/15 16:50:45
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1600       0x49763DAD       02/02/15 16:50:45
Last thing - we are using proxy server and with proxy off it works fine although all
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Aside from obvious question - what can be wrong and what to test next, another question
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Last thing - we are using proxy server and with proxy off it works fine although all
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Aside from obvious question - what can be wrong and what to test next, another question
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Thanks

Hi,
According to your description, I understand that Outlook client with second domain name cannot use OOF setting and get an error “Your Out of Office settings cannot be displayed, because the server is currently unavailable.” However OWA works fine.
If I misunderstand your concern, please do not hesitate to let me know.
I want to double confirm whether all account or some special user experience this question.
Would you please try to reconfigure Outlook profile in other Computer, Outlook version and return the results?
If this issue only appeared on Outlook 2010, please refer to below link to troubleshooting:
https://support.microsoft.com/kb/2596516?wa=wsignin1.0
Please try to run ExBPA to test OOF to get more details about this question. Additional, I find a similar thread about your question, for your reference:
https://social.technet.microsoft.com/Forums/exchange/en-US/81ebc1de-c899-4097-b224-a0e4b33e4162/users-cant-open-out-of-office-assistant
Best Regards,
Allen Wang

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Crystal 2008 not working with outlook 2010 mapi when exporting

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