Crystal Reports 2008 Runtime creates Logon Fialed error

i have a client running Crystal REport 2008 SP4. They are now receiving this error when running reports.
Logon failed.
Details: [Database Vendor Code: 18456 ]
Logon failed.
Details: [Database Vendor Code: 18456 ]
Error in File Sick Leave Taken from Anniversary Date {0F164D11-4856-4C12-9EA7-2CE3C3F0861E}.rpt:
Unable to connect: incorrect log on parameters.
Details: [Database Vendor Code: 18456 ]
The report runs fine on my development environment. What could be causing the error?

See if the blog [Understanding "login failed" (Error 18456) error messages in SQL Server 2005|http://blogs.msdn.com/b/sql_protocols/archive/2006/02/21/536201.aspx] will help (big assumption on my part re. the db you are using...)
See the article [Troubleshooting Guide to Database Connectivity Issues with Crystal Reports in Visual Studio .NET Applications|http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/b0225775-88c4-2c10-bd80-8298769293de]
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

Similar Messages

Error in Crystal Reports 2008 Runtime Version = 12.2.3.467

Dear Support Team
 
 
I am making the setup for our application using InstallShield 2010.
 
 
I recently updated the crystal reports 2008 runtime to version = 12.2.3.467.
 
 
Based on this article
 
 
 
 
Topic of the week (October 15, 2009)
 
Date time field is blank when using ADO .NET dataset and Crystal Reports 2008, Service Pack 2.0
 
This is a new issue, very specific to CR 2008 and SP 2. Date time fields are stripped out of a report (or not
 
visible), if a report is consuming a .NET dataset which contains a date time field. A technical escalation has been
 
submitted and a work-around is detailed in note number 1392258
 
 
 
Since DateTime Column was not getting displayed in the deployment machine when running the report.
 
 
So I downloaded the Crystal Report 2008 FP2.3 and merge module for the same and installed on my development machine
 
 
where I am making the Setup.
 
 
I am able to make the setup successfully without errors, but when I try to install the setup on the deployment machine I am getting
 
the errors as
 
 
Error 1904.Module C:\Program Files\BusinessObjects\BusinessObjects Enterprise 12.0\win32_x86\CEReportSource.dll
 
failed to register
 
Same message pops up for N number of Crystal Dlls with message failed to register.
 
Even though as per article in your forums I am doing everything right.
 
I have correct Dll for VC++ 2005
 u2022
 
Microsoft_VC80_ATL_x86.msm; version 8.0.50727.762
 
 
u2022 Microsoft_VC80_CRT_x86.msm version 8.0.50727.762
 
 
u2022 Microsoft_VC80_MFCLOC_x86.msm; version 8.0.50727.762
 
 
u2022 Microsoft_VC80_MFC_x86.msm; version 8.0.50727.762
 
 
u2022 Microsoft_VC80_OpenMP_x86.msm; version 8.0.50727.762
 
 
With exactly same versions as mentioned in the article.
 
 
I followed the article in your forum
 
Building a deployment project with Crystal Reports 2008 (12.1.0.892) SP1
 
Posted on Mar. 09, 2009 08:22 AM in Business Objects
 
The same sort of errors is coming but I am doing everything right as per that article.
 
 
To Inform you further before updating crystal reports 2008 runtime to version = 12.2.3.467.
 
 
Everything was working fine, only problem was that Date Time column was not displaying at runtime on the deployment
 
 
machine.
 
 
With Regards
 
Arshad
Edited by: arshhb on Dec 29, 2009 7:11 AM

Dear Mr. Williams
I dont think this is the issue related to MS Installer. Still based on your suggestion I downloaded the latest MS Installer from Microsoft Website and Installed on my setup machine and made the new setup with zero errors and warning.
The deployment machine is having full rights and so there is no security issues related to installation even though to clear the confusion I installed the setup on three other xp machines the result was same even after installing the latest MS installer on those machines as well.
I wanrt to remind it again since I was facing the DATE TIME column Issue problem in reports on deployment machines so I updated the Crystal Reports TO CRFP 2.3 EXE AND MSM as mentioned in your forums regarding this known bug that if datetime column is getting from dataset then that column was not getting displayed.
From that time onwards I am unable to install the setup on the deployment machines and I am getting errors unable to register errors crystal reports dlls.
Apart from that I downloaded Crystal Reports 2008 Fix Pack 2.3 - Redist Install (cr2008_fp23_redist.zip) from the download page but i can't open it I am gettinig the error message doesnt appear to be a valid archive.
Please help me and provide me some solution regardeing the issue I am stuck with.
With Regards
Arshad

Crystal Report 2008 Runtime License

Hi,
I have a Crystal Report 2008 designer license.
I want to design reports and distribute to my clients.
Clients will just execute the reports through my application with the Crystal Report 2008 Runtime.
There is runtime available on:
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm
While installing the runtime it does not ask for any license key.
my query is do we require any license to use the Crystal Report 2008 Runtime?
Can we install the same runtime on web servers so that multiple clients can use it.
Do we require any license for the Runtime on server?
Thanks,
Abhijit

Hi Thanks for the reply.
Just to make it sure is that means?
1. Crystal Report 2008 Runtime is free for the client applications.
2. Crystal Report 2008 Runtime requires the 'SAP Crystal Reports runtime server license' to use the runtime on server applications.
Is it correct.
Thanks,
Abhijit

Crystal Reports 2008 runtime error while running on Windows Server X64

I have a .NET web application compiled as X86 in Visual Studio 2008 invoking Crystal Reports 2008 SP2 that's running fine at a number of sites running Windows Server 2003 X86.

When deploying this app to Windows Server 2008 X64 I get the error message below. 

I'm aware that there is an unanswered question similar to this already in the forum but my application is compiled for X86 and I've tryed installing a variety of run times including "crruntime_12_2_mlb.msi" and "crredist2008_x86.msi".

What combination of compile and run time is needed to get around this issue?

Thanks.


ERROR MESSAGE **.

An error has occurred while attempting to load the Crystal Reports run time..

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly..

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. .

Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime..

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly..

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information..

Source Error: .

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. .

Stack Trace: .

[LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime..

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly..

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information.]
 CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime() +399.
 CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor() +218.

[TypeInitializationException: The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception.].
 CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor() +0.
 ChartsEnterprise.UI.GenReport.CreateReport(String reportname) +42.
 System.EventHandler.Invoke(Object sender, EventArgs e) +0.
 System.Web.UI.Control.OnLoad(EventArgs e) +132.
 System.Web.UI.Control.LoadRecursive() +66.
 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean .includeStagesAfterAsyncPoint) +2428.
Edited by: PSernz on Mar 25, 2010 3:58 AM

What combination of compile and run time is needed to get around this issue?
See [this|https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567] wiki. I think I may not have that wiki updated up to FP2.5, so the FP2.5 msm is here:
https://smpdl.sap-ag.de/~sapidp/012002523100002975182010E/cr2008fp25_mm.zip
msi is here:
https://smpdl.sap-ag.de/~sapidp/012002523100002975312010E/cr2008fp25_redist.zip
Check the version of the CR assemblies referenced in your project. The use the wiki above to deploy the correct runtime.
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup

Crystal Reports 2008 Runtime, Windows Server 2008 64-Bit AND SharePoint2007

Hi Guys,
here i'm again.
Well I'm developing on a 32-Bit OS with Crystal Reports 2008. I've deployed my solution to SharePoint, but when i try to call a report in the aspx-Website i get the following error:
Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
Here are the technical details:
- Windows Server 2008 (64Bit)
- IIS7
- Microsoft Office Server 2008 (64Bit)
- Crystal Reports 2008 SP3
I've read, that there isn't a 64-Bit runtime version of CR2008. Then i tryed the two following suggestions i found in this forum:
1. Try to run the IIS-Application-Pool in 32-Bit-Mode -> This don't work, because SharePoint then throws a "Internal Server Error - Code 500" (no SharePoint Sites are available).
2. Try to compile the Visual Studio Project as 32-Bit -> This don't work, because SharePoint could not load the assembly
Well, are there any other hints, suggestions or experiences how i could get this to work?
Thanks in advance,
Christian
Edited by: C.Kaiser on Oct 12, 2010 5:22 PM

Hi,
I Have a Doubt Similarly which is related to the above post.....
I had created a asp.net website with sql db, Its running fine in my PC, But when i host it in my server It shows an Error like..
Configuration Error
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.
Parser Error Message: Could not load file or assembly 'CrystalDecisions.Design, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The system cannot find the file specified. "
I am Using Visual Studio 2010, and my Server is Windows Server 2008 R2 32bit
I am also attaching the screenshot of the error.
Can anyone Please Help me , Its Very urgent..
Anyone Please Help Me ,,,, Its Very Urgent .......
Thanks In Advance...

Crystal Reports 2008, Characteristic-Structure and LiveOffice Error

Hi,
I am trying to integrate a table from a Crystal Report (2008) in a powerpoint document using LiveOffice. The table uses a characteristic structure set up in the Bex Query. I.e. I created a structure for different nodes in a hierarchy to show the result on a row per node.
As soon as I am using groups in the table based on the structure, there's an error upon refresh of the liveoffice object. It says something like "successful (with warning)" and then "Missing parts: GroupNameStruc" (using the geramn version so I have to guess the translation). As a result, the table or liveoffice object now is empty.
When I use a group on a normal Characteristic which is not part of the structure (e.g. I have the year in free characteristics) there is no problem in liveoffice.
I read somewhere, one should use self defined technical names on the structure and it's elements, so I tried that too but with no success.
I don't see any other way than using a structure in the query, because I need to filter the nodes I need based on the underlying hierarchies. Since there's more than one hierarchy involved, I suppose I cannot even use the characteristic outside of a structure and then filter the hierarchies in Crystal...
Crystal Reports 2008: 12.4.0.966
Integration Kit: 12.4.0.966
LiveOffice: 14.0.2.364
Any help is appreciated!
Thanks,
Philippe

Hi,
Please try to apply fix pack on BOE and then try to apply it on Crystal Reports.
Install teh corresponding fix pack to BOE first befor applying it to Crystal.
Thanks
Aniket Nagdeo

Crystal Reports 2008 Trial crashes; crw32.exe error; any fix?

I downloaded the trial for Crystal Reports 2008 and I can open the application fine, but when I go to create a report and click on the u201CCreate New Connectionu201D for the database I get a Just-in-time error for crw32.exe and my application shuts down.
Iu2019ve been trying to look for a resolution in your forums but could not find anything. I check for updates it says there are none; I've uninstalled and reinstalled already didn't fix it; I've download sp1 manually and installed but no luck.
I do have MS SQL Server 2008 installed on my system, could this be causing some problems?
I'm running Windows XP, also have VS .NET 2003 installed, but I'm only wanting to use CR 2008 application.
Similar to this existing problem: An unhandled Win32 exception occurred in crw32.exe 5048. Crystal 2008 Crash
I cannot uninstalled SQL Server 2008 because I need it.

Hi Henry,
Crystal Reports 2008 is not officially tested with SQL Server 2008.
Try with this:
1. Reduce the 'Hardware acceleration' setting in Microsoft Windows.
2. To access the 'Hardware acceleration' setting in Microsoft Windows:
Click Start > Settings > Control Panel > System > Display > Settings > Advanced > Troubleshooting.
There are typically six possible settings for 'Hardware acceleration': from 'None' to 'Full'.
If you are using Dual monitor run the CR application on primary monitor cause Dual monitor is not tested with CR.
If still the issue occurs then manually un-install and reinstall the application.
Regards,
Shweta

Crystal Reports 2008 viewer, print function, Comunication error

I installed cr2008 on a web server and isntalled sp0
if I bring up a reprot in smartviewer from a client it works and I can print
once I installed sp1, sp2 and or sp3 for crystal reports 2008 the print button in crystal reports viewer gives an error when I click the print button.
If I remove and re-isntall cr2008 and just installed sp0 the print button works again
Is there a fix to make the print button work in crystal reports smart viewer once sp1 or above have been installed
thank you
ted

Translating the error message on bablefish I get:
Mistake with the store of the data bank information. Mistake in the file Report {C6512421-348A-4621-B1ED-895D28646A0A} .rpt
Which I'm sure is not 100% accurate, but it gives a good hint. As well, because of this:
"Do I need to install an additional / diffrent runtime than 2008 Runtime"
I wonder how you installed the CR 12 runtime on that computer? For more info on CR runtimes, see [this|https://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReportsforVisualStudio.NETRuntimeDistribution-Versions9.1to12.0] wiki.
If my suggestion above does not help, make sure the Win\temp directory can be accessed buy the application. Crystal Reports runtime needs to write and read files from the temp directory.
Ludek

Crystal Reports 2008 FP 3.6 Installation Error

Hello. Not sure if this is the right place in the forum, but could not figure out a better one. Anyway, I am having major issues installing FixPack 3.6 on Crystal Reports 2008 (updated through SP 3). I keep getting error during installation for "Version is Too Low". Then install shuts down.
Any thoughts? I tried re-installing SP 3, and verified my version is correct to match SP3. It is 12.3.0.601.
If it helps, my IT group instructed the FP 3.6 installation order as follows. My prior CR set up was SP2 with FP 2.4.
1. Business Objects XI 3.1 SP3 - Done
2. Crystal Reports SP3 - Done
3. Business Objects Integration Kit SP3 - Done
4. Business Objects XI FP 3.6 - Done
5. Crystal Reports FP 3.6 - Error
6. Business Objects Integration Kit FP 3.6 - Not Done.
Any thoughts or assitance would be greatly appreciated.
Thanks,
Barret

Hi,
Please try to apply fix pack on BOE and then try to apply it on Crystal Reports.
Install teh corresponding fix pack to BOE first befor applying it to Crystal.
Thanks
Aniket Nagdeo

Print layout different with crystal report 2008 runtime

Hi,
I have reports which I print on a pre printed stationary. With Crystal report 11.5 run time it works fine.
Now I am using Crystal Report 2008 run time and with this I found that layout on the print is different than the actual layout in the design.
The print with CR 2008 run time is not exactly matching with the pre printed stationary. Whereas it is working fine with the 11.5 run time.
Can anyone please help?
Thanks,
Abhijit Gorhe

hi,
you can verify the settings
File -> Page Setup
- Printer Options
- Page Options
- Margins
Regards,
Vamsee

Deploying Crystal Reports 2008 runtimes without using MSI/MSM

Post Author: windentdev
CA Forum: Deployment
We are having multiple issues with using the MSI or the Merge module to deploy the 2008 runtimes.
Specifically, one of the issues is that PrintControll.dll will not register and causes the runtime package to fail.
How can we deploy these run times w/o using the MSI or merge module??
We just upgraded from Crystal Reports 11.5 and this is becoming a burden to our project. Are there any whitepapers on what is needed or any other instruction that may assist us in a sucessful deployment of these runtimes?

Post Author: Justin Azevedo
CA Forum: Deployment
I eventually found the problem. I used depends to trace the printcontrol.dll and found that it requires msvcr71.dll to be installed in the system folder. This is a Visual C++ 7.1 (.net 2003) library. It looks like Business Objects forgot to put this into their runtime installer. That is why it works on some computers and not others. Some computers have this dll file installed as part of other software (including other crystal reports versions). I created a patch installer that basically drops this dll file into the system folder. Once that is done, then the runtime installs correctly.
If you would like to recreate this problem, try installing the CR2008 runtime (MM, EXE, or compact) on a FRESH copy of Windows. It will error out everytime.
If anyone reading this would like my patch, please send me an email.

Crystal Reports 2008 Runtime for 64 bit iis

I have just finished developing several reports on my 32 bit developer machine. My application is an asp.net web application using DotNetNuke. I am not trying to use the Crystal Report Viewer. I am exporting the report document to a pdf. On the developer machine everything works as expected.
I moved the project to production which is a 64 bit windows server running iis 7.*
I quickly found the issue of the cr runtime not being compatible with 64 bit compilation. I changed the application pool to run in 32 bit mode.
Now I am getting the following error:
An unhandled exception occurred and the process was terminated.
Application ID: DefaultDomain
Process ID: 3152
Exception: System.Runtime.Serialization.SerializationException
Message: Type 'CrystalDecisions.CrystalReports.Engine.LoadSaveReportException' in Assembly 'CrystalDecisions.Shared, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' is not marked as serializable.
StackTrace:    at System.Runtime.Serialization.Formatters.Binary.WriteObjectInfo.InitSerialize(Object obj, ISurrogateSelector surrogateSelector, StreamingContext context, SerObjectInfoInit serObjectInfoInit, IFormatterConverter converter, ObjectWriter objectWriter)
   at System.Runtime.Serialization.Formatters.Binary.ObjectWriter.Write(WriteObjectInfo objectInfo, NameInfo memberNameInfo, NameInfo typeNameInfo)
   at System.Runtime.Serialization.Formatters.Binary.ObjectWriter.Serialize(Object graph, Header[] inHeaders, __BinaryWriter serWriter, Boolean fCheck)
   at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Serialize(Stream serializationStream, Object graph, Header[] headers, Boolean fCheck)
   at System.Runtime.Remoting.Channels.CrossAppDomainSerializer.SerializeObject(Object obj, MemoryStream stm)
   at System.AppDomain.Serialize(Object o)
   at System.AppDomain.MarshalObject(Object o)
Any help would be appreciated as I am to demonstrate the reports to my board next week.

I'm going to guess you are trying to store the ReportDocument in session, and your IIS server is setup to save session objects on a state server, or something other than the default of inProc which requires objects to be serializable, unfortunately most objects within the Crystal Reports SDK are not serializable.

Crystal Reports 2008 Formula in Cross-Tab Error Not Supported

I have a crosstab that was created in Crystal XI and when I opened the report in Crystal 2008 I receive an Error "Not Supported" when I removed the fromula that was in the Crosstab the report displayed. The following is the formula that is within the crosstab:
If {VWR_PPS_VISIT_SCHEDULE.COHORT_NAME} = '(No Cohort)' THEN
    If DistinctCount({VWR_PPS_VISIT_SCHEDULE.COHORT_NAME},{VWR_PPS_VISIT_SCHEDULE.PROPOSAL_VERSION_ID}) >1 then
         {VWR_PPS_VISIT_SCHEDULE.COHORT_NAME}&" "&{VWR_PPS_VISIT_SCHEDULE.VISIT_NAME}
    else
        ""&" "&{VWR_PPS_VISIT_SCHEDULE.VISIT_NAME}
else
    {VWR_PPS_VISIT_SCHEDULE.COHORT_NAME}&" "&{VWR_PPS_VISIT_SCHEDULE.VISIT_NAME}
As I mentioned the formula works perfectly in Crystal XI but not Crystal 2008 which no sese at all. We are preparing to migrate from Crystal XI to Crystal 2008 and if this is an issue we may need to but upgrading off.
Any help with this would be gratly appreciated.
Thanks
Edited by: jackie2009 on Oct 9, 2009 3:41 PM

Try adding brackets around the If statements.e.g.
If {VWR_PPS_VISIT_SCHEDULE.COHORT_NAME} = '(No Cohort)' THEN
If DistinctCount({VWR_PPS_VISIT_SCHEDULE.COHORT_NAME},{VWR_PPS_VISIT_SCHEDULE.PROPOSAL_VERSION_ID}) >1
then {VWR_PPS_VISIT_SCHEDULE.COHORT_NAME}&" "&{VWR_PPS_VISIT_SCHEDULE.VISIT_NAME}
else ""&" "&{VWR_PPS_VISIT_SCHEDULE.VISIT_NAME}
else {VWR_PPS_VISIT_SCHEDULE.COHORT_NAME}&" "&{VWR_PPS_VISIT_SCHEDULE.VISIT_NAME}

Exception with Crystal Reports 2008 Runtime SP2 and Export to Word/RTF

When I export a report (DataSource ADO.NET DataSet) with many records (in my case about 17000 but the records are stretched from about 370 pages to about 800 pages ), I get an exception:
System.Runtime.InteropServices.COMException: Ungültiger Zeiger (German, English: Invalid pointer?)
When I dont't stretch the records (that means record by record without pagebreak) it works fine.
Any ideas?
I think the problem is the expected file size. When I export from the development enviroment the doc-file is 566 MB. Open this wiht MS-Word I get the Message: Word cannot open files > 512 MB.
Somehow the problem seams to depend on this fact.
Anyway, MS-Word cannot work with files > 512 MB. So I don't need to think about the problem further.
Edited by: Sven G. on Mar 24, 2010 11:14 AM

That is an interesting finding.
One thing you may want to try is FP 2.5. Perhaps the exported file will be smaller and thus let you export more pages(?). Other than that, keeping the file size down via selection formulas or smaller datasets will be the way to go.
FP2.5 is here:
https://smpdl.sap-ag.de/~sapidp/012002523100002975192010E/cr2008fp25.exe
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup

Invalid export DLL or export format" with Crystal Reports 2008 to Excel xls

We are experiencing the same issue as reported in the sticky thread. I answered in that thread, but thought that I woudl open a new thread to keep track of this issue. I can give you the responses to your questions you have requested in that thread:
Server Operating System - MS Windows Server 2003 R2 Enterprise Edition SP2
Version of the .NET Framework - MS .NET Framework 3.5 SP1
How did you deploy? - Installed CR 2008 SP1 runtime with msi package
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size? CRRuntime_12_1_mlb.msi dated Sept. 16, 2008 12:55:00 PM, size: 56,717,824 bytes
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory - File was created 9/13/08 11:21AM, 9451KB File Version: 12.1.0.882
How many libpng10.dll files are on your system? List all instances. - 1 instance is on the system located in C;\Program Files\Business Objects\Business Objects Enterprise 12.0\win32_x86 directory. It is dated 9/13/08 8:52:26AM 132KB version 1.0.30.1
Any additional comments - We have tried to export to PDF and this works successfully. However, we can not export to xls or rft formats.
CRXF_XLS.dll is 905KB 9/13/08 9:38AM Version 12.1.0.882
CRXF_RTF.dll is 509KB 9/13/08 9:35AM Version 12.1.0.882
We also have the CR XIR2 server runtime installed side by side on the server as we migrate from CR 2008 to CR XIR2 SP4 ( where this function does work currently).
Please let me know if you need anything additional.
Phil
"Invalid export DLL or export format" with Crystal Reports 2008
Posted: Sep 27, 2008 12:36 AM       E-mail this message      Reply
I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
Issue
Exporting a Crystal Report to Excel or RTF format
.NET application using the Crystal Reports 2008 runtime (version 12.0)
error Invalid export DLL or export format
We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
Server Operating System
Version of the .NET Framework
How did you deploy?
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
How many libpng10.dll files are on your system? List all instances.
Any additional comments
What We Know
The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
Some customers have resolved this by adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to their environment path variables
This may have something to do with the file libpng10.dll. Both crxf_xls.dll and crxf_rtf.dll are dependent on it.
Thanks in advance for your co-operation. We hope to figure out what is causing this issue soon.

Hi,
I am also having the same problem, except that I am not using Crystal Report 2008 runtime but the actual Crystal Report 2008 installation on Windows XP SP2 with VS Studio 2005 (VC++). MS .NET Framework 2.0.
Cyrstal Report XIR2 was installed on the same machine but uninstalled before installing Crystal Report 2008.
So only one instance of libpng10.dll and found in C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
Crpe32.dll        3/1/2008 version 12.0.0.683
Crxf_xls.dll       3/1/2008 version 12.0.0.683
Crxf_rtf.dll         3/1/2008 version 12.0.0.683
crdb_oracle.dll 3/1/2008 version 12.0.0.683
libpng10.dll       3/1/2008 version 1.0.30.0             122880 bytes
There is no problem for exporting to pdf, html, word, csv, Crystal Report. If I create a testing report without any data from database, the testing report can then be exported also to rtf and xls.
Oracle 11.1.0.6 is the DB for the reports.
Adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to the path did not resolve my problem.
Any idea to fix this issue?
Thanks
Kin H Chan

Crystal Reports 2008 Runtime creates Logon Fialed error

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