Crystal Reports 2008 Setup Error

I've tried installing Crystal Reports 2008 on a Windows XP SP 3 machine and setup keeps failing. Any help would be greatly appreciated.

Posting Any error message would help also.
Likely you are missing dependencies. Make sure the 1.1 and 2.0 .NET Framework are installed and up to date and that you are installing with FULL local PC administrator rights.
Download Service Pack 1 and they try again by right clicking on the setup.exe and selecting Run as Administrator.
Thank you
Don

Similar Messages

Crystal Reports 2008 Setup Has Failed

Post Author: MWheeler
CA Forum: Upgrading and Licensing
I get a setup error as soon as I hit "install" on the English upgrade to 2008 on my Windows Xp Sp2 machine. I am running XI developer edition on this machine. The Window title for the error message is "Crystal Reports 2008 Setup Error" and the text is "Crystal Reports 2008 Setup has failed. If this continues contact http:
support.businessobjects.com". I tried to open a Support case on this, but the Create a Case screen didn't have anyplace to enter any data at all and ended up just timing out.

I have got the same error message.
I was unable to uninstall the program from the control panel.
Try to install Windows Installer CleanUp software, and uninstall with this program the previous version on Crystal Reports.
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Crystal Reports 2008-Vista-ERROR-crw32.exe Entry Point Not Found in dll

Hi Experts,
I just installed the Crystal Reports 2008 (with SP0) on my Vista (Home) machine. When I try to start the CR 2008, I am getting the below error message:
Error Title: crw32.exe - Entry Point Not Found
Error Message: The procedure entry point ?PrintLegend@CMapXLegend@CSLib300@@QAEXJJJJJ@Z could not be located in the dynamic link library cslibu-3-0.dll
Here are the things I tried to resolve the above problem:
1) Uninstall and Reinstall the CR 2008. - No change.
2) I configured the DEP to accept Crystal Reports (Performance - Advanced - DEP allow).
None of these seem fix the problem.
Can you please help me kick start the Crystal Reports 2008?
Thanks,
Arun

Please try with this:
Run a command prompt as administrator. From the start menu, select "All Programs", then "Accessories" and right-click on the "Command Prompt" shortcut and choose "Run As Administrator". From here you can use the following command to disable Data Execution Prevention (DEP) with the following command:
bcdedit.exe /set nx AlwaysOff
Keeping your command prompt open, run your setup or other process being stopped by DEP. Then, to turn it back on again, do the same and run the following:
bcdedit.exe /set nx AlwaysOn
Regards,
Shweta

Crystal Reports 2008 runtime error while running on Windows Server X64

I have a .NET web application compiled as X86 in Visual Studio 2008 invoking Crystal Reports 2008 SP2 that's running fine at a number of sites running Windows Server 2003 X86.

When deploying this app to Windows Server 2008 X64 I get the error message below. 

I'm aware that there is an unanswered question similar to this already in the forum but my application is compiled for X86 and I've tryed installing a variety of run times including "crruntime_12_2_mlb.msi" and "crredist2008_x86.msi".

What combination of compile and run time is needed to get around this issue?

Thanks.


ERROR MESSAGE **.

An error has occurred while attempting to load the Crystal Reports run time..

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly..

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. .

Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime..

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly..

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information..

Source Error: .

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. .

Stack Trace: .

[LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime..

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly..

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information.]
 CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime() +399.
 CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor() +218.

[TypeInitializationException: The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception.].
 CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor() +0.
 ChartsEnterprise.UI.GenReport.CreateReport(String reportname) +42.
 System.EventHandler.Invoke(Object sender, EventArgs e) +0.
 System.Web.UI.Control.OnLoad(EventArgs e) +132.
 System.Web.UI.Control.LoadRecursive() +66.
 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean .includeStagesAfterAsyncPoint) +2428.
Edited by: PSernz on Mar 25, 2010 3:58 AM

What combination of compile and run time is needed to get around this issue?
See [this|https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567] wiki. I think I may not have that wiki updated up to FP2.5, so the FP2.5 msm is here:
https://smpdl.sap-ag.de/~sapidp/012002523100002975182010E/cr2008fp25_mm.zip
msi is here:
https://smpdl.sap-ag.de/~sapidp/012002523100002975312010E/cr2008fp25_redist.zip
Check the version of the CR assemblies referenced in your project. The use the wiki above to deploy the correct runtime.
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup

Crystal Reports 2008 database error

I want to make a change to an already existing Crystal Report. The database table(s) were specified with the "add Command" command and so the report uses an SQL command to access the tables. (An ODBC connection is used to access tables.) When I go to the database expert and edit the "Command", make a change (or no change for that matter) and click save, I get the following error message:
Invalid Argument Provided.
Details: The alias requested 'Command', contains a combination of characters which is not considered to be valid.
I know a similar error occurred in an earlier version of Crystal, but please note I am using Crystal Reports 2008. Has anyone else experienced this issue? Does anyone know a fix or workaround?
Thanks,
Larry
Here is one of the SQLs that I am talking about:
SELECT T.BatchNum, T.InstNum, T.SiteNumber, T.RecDate, T.RecTime, T.Dept, T.VoidStatus, T.BookCode, T.BookNum, T.BPageNum, Concat(T.BookCode, ' ', T.BookNum, ' ', T.BPageNum) as 'Cd Bk Pg', T.InstCode, T.InstDescIndexing, T.TotalPages, T.Operator, A.Code
FROM TBL_Transactions T
left outer join TBL_ARtrans A on A.BatchNum = T.BatchNum
where T.BatchNum = {?Com_BatchNum}

Larry, I'd recommend posting this query to the Crystal Reports Design forum:
SAP Crystal Reports
That forum is monitored by qualified technicians and you will get a faster response there.
Thank you for your understanding,
Ludek

Crystal Reports 2008 Server Error when viewing report

Hello All,
I have loaded a CR 2008 report onto the CR 2008 Server. When I view the report from InfoView or CMC, I get the following error message:
Error in File <report name>: Unknown Database Connector Error .
I setup the ODBC datasources on the server as they are on my client PC where the Report originally worked. Are the ODBC datasource connections supposed to copy over with the report? Or do I have to manually enter them into the "Database Configuration" section?
Thank you in advance.

1212487 - Error: "CRAXDRT Error Occured on Server. Error Number:-2147221005"
Symptom
A report is called through the Active Server Pages (ASP) Report Server to be displayed in the Report Viewer for ActiveX. However, the report is displayed with blank pages and when the viewer is switched to the Report Viewer for HTML the following error is displayed:
"CRAXDRT Error Occurred on Server. Error Number:-2147221005 Error Description: 006ASP 0177 Server.CreateObject Failed~Invalid Class String"
The same ASP application returns the report correctly when it is called from a client computer with the full version of Crystal Report 8 Developer Edition installed.
Resolution
It was found that the file, Emfgen.dll, was not installed and registered on the web server computer during the installation of the Crystal Reports ASP Reports Server. The report could be displayed correctly on the client computer, without Crystal Reports Developer Edition installed, after this file had been installed on the web server computer.
For more information on installing the Crystal Reports web components please search for and download Scr8_WebManualInstall.zip from our website at:

Crystal Reports 2008 Installation Error

Hi,
I have bought CR 2008 from third-party vendor online. I am trying to install it on my Laptop (Windows XP SP3).
It asks for Language (selected English). Then after accepting License Agreement and entering Product KeyCode, Typical Installation option is selected.
System then checks for disk space requirements and after that it starts installing the CrystalReports. After few minutes the installation is hanged.
On screen I see that at the time of freezing it was registering modules like shortcut.dll or pdf.dll or LicenseKey.dll etc..Everytime I try to install it is different dll when installtion is stopped. I have waited for couple of hours hoping that installtion will be complete but it never finishes.
I have tried so many times but every time it freezes when it tries to register some dll.
I have then downloaded trial version from the Web and tried to install from there, but again I'm getting the same result.
Any help in resolving this issue is very much appreciated.
Thanks

Hi
I assume you are trying to install the CR Designer 2008 V0 package. Unfortunately this is not compatible with Windows XP SP3. Talk to the online vendor and request the CR Designer 2008 V1 package (you can use the same poduct code to activate it).
Regards,
Stratos

Crystal Reports 2008 installation fails

I recently re-installed Windows XP SP3 on my laptop and need to re-install Crystal Reports 2008.
I place the installation CD into the drive and the Auto-run application starts up and asks for the language to install.
I select English and click on the Install button.
After about 10 seconds I get a very cryptic error message.
Crystal Reports 2008 Setup Error
Crystal Reports Setup 2008 has failed.
If the problem persists, please contact Business Objects Product Support.
Any help in this matter would be greatly appreciated.
Edited by: Truper on Feb 9, 2010 1:58 PM

It's likely a dependency issue. Make sure the .NET frame 1.1 and 2.0 are installed. GO to Microsofts site or possibly they are an option in the update page.
Thank you
Don

Runtime Error loading Crystal Reports 2008

Hi there
I have recently purchased online in the sap site the bundled product that includes SAP Crystal Reports and SAP Crystal Dashboard Design on the sap website. For those I received only one key code
I downloaded both products and manage to installed and load SAP Crystal Dashboard Design. I have installed SAP Crystal Reports (CR2008LPs_02142011.exe) everything goes well. When I start the program it loads for a second and then I get the following error:
u201C Runtime Error!
Program: c:\Program Files\Businessu2026
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application support team for more information.u201D
My OS is Windows 7 Enterprise 32-bit
I have tried the following:
u2022     Uninstalling and reinstalling again
u2022     Downloading the file again from the sap site in case the file was corrupted
u2022     I have uninstalled CR and download the SAP Crystal Reports trial version from SAP site
u2022     Trying to navigate to the registry to clear the registry for recent files (as I have seen in this thread Crystal Reports 2008 Runtime Error) . I get the following error message when I click on u201CHKEY_CURRENT_USER/Software/Business Objects/Suite 12.0/Crystal Reports/Recent Filesu201D. Error:
"Error opening Hey:
Crystal Reports cannot be opened
An error is preventing this key from being opened
Details: Access is denied"
I have been unsuccessful with all the above.
I would appreciate if someone could help.
Thanks in advance and regards,
Santiago

Hi Santiago,
That error suggests you are not a local PC administrator. CR installs require you use an account that can update registry keys etc.
Talk to your IT guys to give you full access to your PC or log on as the local PC Administrator and install it again.
Thank you
Don

Failed to Install the Crystal Reports 2008

Post Author: cechow
CA Forum: Crystal Reports
Hi,
I am facing some error message when installing the Crystal Reports 2008 that I have purchased. I am currently working on a Windows XP Pro SP2, 1 GB RAM, 60 GD Free Space to install the Crystal Reports but failed. The error stated on the Crystal Reports installation screen is "Crystal Reports 2008 Setup has Failed".
Thanks.
Adrian

Post Author: cechow
CA Forum: Crystal Reports
Basic Template
Product: Crystal Report 2008
Version:
Patches Applied: I'm not sure what patches need to be installed
Operating System(s): Windows XP Professional SP2
Database(s): SQL Server 2000 sp3a
Error Messages: Failed to INstall the Crystal Reports 2008.Steps to Reproduce: When I entered the CR disc in the CD ROM, there was no auto-run, then i decided to browse into the CD and execute the Setup.exe which then prompt the error above. Please advise.Is there some Pre-requisites that I need to install, any JRE or some other application?

How to overcome the Memory leakage issue in crystal report 2008 SP2 setup.

I have developed the small windows based application tool with help of Visual studio 2008 for identify the memory consumption of crystal report object. It helps to load the crystal report objects in the memory and then released the object from the memory. The tool simply does the u201CLoading and Unloadingu201D the objects in the memory.
The tool will be started once u201CTest_MemoryConsumption.Exeu201D executed. The u201CTest_MemoryConsumption.Exeu201D consumes u201C9768 KBu201D memory before load the crystal report object in memory. It means, 9768 KB is normal memory consumption for run the tool.
Crystal report object initiated by the tool and object help to load the report in memory once the tool initiated the crystal report object. Now u201CTest_MemoryConsumption.Exeu201D consumes u201C34980 KBu201D memory during the crystal report object creation and report load process. The actual memory consumption of crystal report object is 34980u20139768=u201C25212u201DKBu201D.
The memory consumption u201C34980 KBu201D will be continued till the end of the process. The memory consumption will be reduced to u201C34652 KBu201D from u201C34980 KBu201D once report load process completed. It means, u201C328 KBu201D memory only released from the memory consumption. Tool enables the Release command for the crystal report object. But crystal report object does not respond to the command and will not release his memory consumption.
The memory consumption u201C34652 KBu201D will be stayed in the memory once job ends. If i again initiate the crystal report object then it crystal report object start to consume the memory from 34652 KB.
Database objects and crystal report objects are properly used in the tool. The object release commands properly communicated to crystal report setup. But the u201CCrystal report service pack 2u201D setup unable to respond the commands which has enabled from .Net Tool. Crystal report objects are properly initiated and disposed in the tool. But the crystal report unable to release from the server.
The memory consumption will be reduced once the server restarted or kill the application.
Crystal report 2008 and crystal report 2008 SP2 setup available in the server.
Microsoft .Net Framework 2.0 SP2, Microsoft .Net Framework 3.0 SP2 and Microsoft .Net Framework 3.5 SP1 are available in the server,
Could you please suggesst how to avoid the memory consumption keep increasing and how to release the memory consumption once the crystal object disposed???

Hi Don..
My case is different one. I hope, the problem with Run time Installation setup file (Crystal report 2008 Serivce Pack2 installer) which we installed in the server.
Let me explain with Live scenario which our client faced in crystal report 2008 Service pack2 Installer.
Our client is using a application to help to print their reports. The application is developed with Windows service.
Windows service keep on running in the server. Windows service executes the client 's crystal reports( Labels Report, Stock report) which designed for clients need and the reports will be printed from printer.
10 Same type report (Label Report) will be printed in 1 minute. Reports are not printing during non business hours. But the windows service keep on running. Memory cosumption of application will be 160 MB in business hours.
For Example, On Monday the application memory consumption starts with 160 MB. The Memory consumption will be reached 165 MB in peak business hours. Then the memory will be ended in163 MB in the End of Monday. It means, The memory consumption will be in 163 MB during the non business hours. Reports will not be printed in non business hours.
On Tuesday, the application memory consumption starts with 163 MB and it will be reached 168 MB during the peak hours. The Memory consumption will be ended in 165 MB in the end of Tuesday. The same process contiues till friday. End of friday, the memory consumption of the application will be ended with 170 MB.
Application Memory Consumption slowly increasing in the server. In 5 days, Memory consumption reached Threshold value (170 MB) of the server. Application gets hanged up once the memory consumption reached 170 MB. We got the error messages as "Attempted to read write protected memory " / "Not Enough memory for process". If we restart server / If we restart the service then memory consumption of application get reduced to 160 MB.
From the above scenario, We came know that the either the problem with Application object or the problem crystal report object. In the application, We have checked dispose methods of application objects completly. I am sure that application objects are properly disposed in the application. I hope the problem not with application objects. The problem with Crystal report objects.
Application properly communicates the dispose methods to crystal report objects. Crystal report objects are not released from
the memory.
Crystal report 2008 Serive Pack 2 setup installed in the server.
As you said, If Crystal report runtime is not released from memory then memory consumption keep increase??? In service oriented architecture application, how to unload the crystal report runtime??
Do you any fix for this kind of issue??
Willl Crystal report 2008 service pack 3 help on this issue??

Error while opening Crystal report 2008

Hi All,
I get the following error when I try to open crystal report 2008 trial version:
"Entry Point Not Found The procedure entry point ?CanStackDump@SLogger@CXLib400@@SA_NXZ could not be located in the dynamic link library cxlibw-4-0.dll."
To over come this I tried to install crystal report 2008 SP1 but it didn't help,
even I uninstalled all Crystal report setup and tried to install Crystal report 2008 server even that didn't helped.
Kindly suggest some solution.
Thanks
Deep Kulshrestha

Hi Deep,
Try these links:
http://boardreader.com/thread/ERROR_SvcMgr_exe_Entry_Point_Not_Found_5cb3X2r3z.html
http://www.tek-tips.com/viewthread.cfm?qid=1505754&page=11
I hope they will help.
Jesper

Error in Crystal Reports 2008 Runtime Version = 12.2.3.467

Dear Support Team
 
 
I am making the setup for our application using InstallShield 2010.
 
 
I recently updated the crystal reports 2008 runtime to version = 12.2.3.467.
 
 
Based on this article
 
 
 
 
Topic of the week (October 15, 2009)
 
Date time field is blank when using ADO .NET dataset and Crystal Reports 2008, Service Pack 2.0
 
This is a new issue, very specific to CR 2008 and SP 2. Date time fields are stripped out of a report (or not
 
visible), if a report is consuming a .NET dataset which contains a date time field. A technical escalation has been
 
submitted and a work-around is detailed in note number 1392258
 
 
 
Since DateTime Column was not getting displayed in the deployment machine when running the report.
 
 
So I downloaded the Crystal Report 2008 FP2.3 and merge module for the same and installed on my development machine
 
 
where I am making the Setup.
 
 
I am able to make the setup successfully without errors, but when I try to install the setup on the deployment machine I am getting
 
the errors as
 
 
Error 1904.Module C:\Program Files\BusinessObjects\BusinessObjects Enterprise 12.0\win32_x86\CEReportSource.dll
 
failed to register
 
Same message pops up for N number of Crystal Dlls with message failed to register.
 
Even though as per article in your forums I am doing everything right.
 
I have correct Dll for VC++ 2005
 u2022
 
Microsoft_VC80_ATL_x86.msm; version 8.0.50727.762
 
 
u2022 Microsoft_VC80_CRT_x86.msm version 8.0.50727.762
 
 
u2022 Microsoft_VC80_MFCLOC_x86.msm; version 8.0.50727.762
 
 
u2022 Microsoft_VC80_MFC_x86.msm; version 8.0.50727.762
 
 
u2022 Microsoft_VC80_OpenMP_x86.msm; version 8.0.50727.762
 
 
With exactly same versions as mentioned in the article.
 
 
I followed the article in your forum
 
Building a deployment project with Crystal Reports 2008 (12.1.0.892) SP1
 
Posted on Mar. 09, 2009 08:22 AM in Business Objects
 
The same sort of errors is coming but I am doing everything right as per that article.
 
 
To Inform you further before updating crystal reports 2008 runtime to version = 12.2.3.467.
 
 
Everything was working fine, only problem was that Date Time column was not displaying at runtime on the deployment
 
 
machine.
 
 
With Regards
 
Arshad
Edited by: arshhb on Dec 29, 2009 7:11 AM

Dear Mr. Williams
I dont think this is the issue related to MS Installer. Still based on your suggestion I downloaded the latest MS Installer from Microsoft Website and Installed on my setup machine and made the new setup with zero errors and warning.
The deployment machine is having full rights and so there is no security issues related to installation even though to clear the confusion I installed the setup on three other xp machines the result was same even after installing the latest MS installer on those machines as well.
I wanrt to remind it again since I was facing the DATE TIME column Issue problem in reports on deployment machines so I updated the Crystal Reports TO CRFP 2.3 EXE AND MSM as mentioned in your forums regarding this known bug that if datetime column is getting from dataset then that column was not getting displayed.
From that time onwards I am unable to install the setup on the deployment machines and I am getting errors unable to register errors crystal reports dlls.
Apart from that I downloaded Crystal Reports 2008 Fix Pack 2.3 - Redist Install (cr2008_fp23_redist.zip) from the download page but i can't open it I am gettinig the error message doesnt appear to be a valid archive.
Please help me and provide me some solution regardeing the issue I am stuck with.
With Regards
Arshad

Unable To Print or Access Page Setup in Crystal Reports 2008

I have Win 7 32 bit, and installed Crystal Reports 2008 last week (v12.0.0.683 from the Help window).
Every time I open a report, and from the Preview tab clicking File -> Print, or File - > Page Setup, I immediately receive a Windows message that "Crystal Reports has stopped working". After a few seconds, another Windows message displays "Crystal Reports has stopped working - a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". Then Crystal completely closes.
I downloaded sample reports from the BO website, and still receive the error, so I don't think it's the report.
When I view the Event Log, I see the following:
Faulting application name: crw32.exe, version: 12.0.0.683, time stamp: 0x47c8be9a
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdadb
Exception code: 0xc0000374
Fault offset: 0x000c283b
Faulting process id: 0x94
Faulting application start time: 0x01cc1fc304e98ecd
Faulting application path: C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 3cfc99e6-8bb8-11e0-b8ef-00248122792c
I have uninstalled and reinstalled CR 2008 multiple times and continue to receive the same error. I tried updating to SP1 (Version 12.1.0.892 Incremental) but I receive the following error: "A BusinessObjects product at a lower patch level is detected. The installation cannot continue. Please update all installed products to the SP1 patch level, then restart this installation".
Need to print my reports - any ideas?

Sorry busy on Support cases and they take precedence over this community forum.
Very interesting....
In a test application I use I have this routine to get the local printers:
private void frmMain_Load(object sender, System.EventArgs e)
     if (System.Drawing.Printing.PrinterSettings.InstalledPrinters.Count > 0)
          foreach(String myPrinter in System.Drawing.Printing.PrinterSettings.InstalledPrinters )
               cboCurrentPrinters.Items.Add(myPrinter);
          cboCurrentPrinters.SelectedIndex = 0;
     else
          rdoCurrent.Enabled = false;
          EnableDisableCurrentControls(false);
     //For printers exposed to System account as per MS Kbase
     //http://support.microsoft.com/default.aspx?scid=kb;en-us;184291
     //Look to HKEY_USERS\.Default\Software\Microsoft\Windows NT\CurrentVersion\Devices
     Microsoft.Win32.RegistryKey mySystemPrinters =
          Microsoft.Win32.Registry.Users.OpenSubKey(@".DEFAULT\Software\Microsoft\Windows NT\CurrentVersion\Devices");
     foreach (String defaultPrinters in mySystemPrinters.GetValueNames())
          cboDefaultPrinters.Items.Add(defaultPrinters);
     if (cboDefaultPrinters.Items.Count > 0)
          cboDefaultPrinters.SelectedIndex = 0;
     else
          rdoDefault.Enabled = false;
Note the MS Kabse on where the printer registry is. Now the odd part is on one of my test development PC's it won't populate the Default User Printer list, only the Local User Printers. I take this same app to another PC and it works just fine. The register keys are there but for some reason on my Windows 7 64 bit it won't show them, the other strange part is I have full access to both keys. I have not been able to figure out why this happens...
I'm thinking this may be related to your issue.... But I don't have a solution, very strange... I've even gone into regedit32 and set full permissions on the various keys and it still doesn't work...
I have other VM-ware images if I need to get past that part for testing so I never drilled into why, I believe it has to be some Windows/Firewall/Anti-virus configuration or something our IT department pushed into my local Profile.... What that is I don't know unfortunately.
I'll do some looking and testing. You may want to post this on Microsoft forums as well.... Ask about printer permissions.
Thanks
Don

Error exporting to PDF from Crystal Reports 2008

Hi,
We are getting following error while exporting Crystal report to the PDF and preview in IE:
Description: Failed to export to a pdf file -- Selected exporter does not support one of the features used in this report. MyReport {DCA37817-1414-45A7-8DF9-75503B8CD0FE}.rpt
This report having chart object as subreport, however export to Excel works fine and we could see chart fine in Excel. Any other reports without charts are exporting fine to the PDF format only this one having issue.
Report developed with Crystal Reports 2008/SP2, server we are running this report having CRRuntime_12_0.msm merge file installed successfully. We can't install 12_2 or 12_3 downloaded from your site because of errors we are getting while setup with these merge files somehow.
Server configuration: Windows 2008 RC2 64bit, .NET framework 3.5, project executing report compiled as x86 ASP.NET project.
Thanks for help!
Leonid Shprekher
Bessemer Trust

Actually, the question boils down to; does the framework support the fonts?
I believe that my question re. this working in the designer was valid. The designer does not use the framework, so if it works there, it is either a framework issue or a runtime print engine issue.
I believe if you use the code below, it will list fonts available to the framework:
foreach(FontFamily ff in FontFamily.Families)
System.Diagnostics.Debug.WriteLine(ff.Name);
For more information see kbase [1198306 - Crystal Report displaying incorrect font in Microsoft Visual Studio .NET|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_dev/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333133393338333333303336%7D.do]
Ludek

Crystal Reports 2008 Setup Error

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