Crystal Reports 8.5 and Pervasive SQL 8

Question

Post Author: manza
CA Forum: Data Connectivity and SQL
Hi.
I have configured a report in CR 8.5 Prof with the direct access to Data Files for Pervasive 8.
If I execute the report, everything works fine.
If I try Verify Database, CR tells me: "Choose Database File". Then I select the .ddf (FILE.DDF) and the answer is:
Betrieve [4]: key value not foundPlease give location of Info View or dictionary used to create this report
I have tested that the necesary dll's are loaded: p2bbtrv.dll, p2ctbtrv.dll, s2dtconv.dll, wbtrv32.dll, sbtrvd32.dll
The problem is that I have created a VB .NET program that execute a Report with parameters and export it to pdf format, and it gives me the following error:
"Excepción no controlada: CrystalDecisions.CrystalReports.Engine.DataSourceException: No es posible cargar la información de la base de datos."
... I think the translation will be:
"Not controlled exceptiom: CrystalDecisions.CrystalReports.Engine.DataSourceException: It is not possible to load the information from the data base."
I supose that if I solve the problem with "Verify Database" I will correct the problem with the program.
Thanks in advance.

Answer 1

There is a document for Crystal Reports in Citrix environment written for exporting error, but I think it could be applicable for your situation.
I quote it here:
"... errors occur because Citrix Server and Terminal Server use the User Path Variable rather than the System Path Variable for clients.
Solution:
This solution has been written for Crystal Reports 8.5. The directory path to the Crystal folder may be different in other versions. For example, in Crystal Reports 9, copy files from c:\program files\Common Files\Crystal Decisions\2.0\bin to winnt\crystal.
By default, the Crystal Reports export drivers (DLLs) are installed to the %systemroot%\Crystal directory (generally C:\Winnt\Crystal), which is not included in the User Path Variable. Each user will have a specific User Path Variable making it difficult to update each one.
Steps to Resolve:
Therefore, to resolve these issues, copy files from the Crystal directory to the Citrix Serveru2019s or Terminal Serveru2019s System directory.
1. Copy the files from the following directory:
%systemroot%\Crystal
CAUTION
Do not delete the %systemroot\Crystal directory. Other Business Objects products may require this directory.
2. Paste the files to the System directory. For example, in Terminal Server, the System directory is generally:
Winnt\System32
NOTE
Verify the correct directory location in your environment.
With the DLLs in the System directory, the User Path Variable will be able to locate them. The error messages should be resolved and exporting should be successful."