Crystal Reports and Windows Active Directory

I am trying to authenticate using the Windows Active Directory. I have created a test group in the Active directory and added myself as a member to that group. On the Crystal reports server side, I have enabled the Windows Active Directory. I can see the group that I created on the Active Directory. But I do not see any users. I have a Java infoview and I changed the web.xml file. I changed the authentication parameter to secWinAD. But does anyone know how to restart the web application server? I restarted the service Intelligent Agent. But when I login using my user id and password it still gives me the same error:
Account Information Not Recognized: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)
Any help will be appreciated.

Infoview doesn't even need to be restarted.
You said "I have a Java infoview and I changed the web.xml file" in your original post
If you have .net IIS then it would be a web.config file that needs to be changed. IIS will pick up the changes as soon as you save the file and open an infoview logon page. you may also opt to set authentication.visible to true so users will have the ability to select AD when logging in.

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