Crystal Reports PDF Export problem

Hi I'm using Crystal 8.5 for my reports in VB 6.0. We have intrepret as RTF in the report. Now when we export this report to PDF the nested bullets loose formatting. All bullets show up at the same level. Any idea how to fix this?
Thanks
Sudha

Hello Ingo,
thanks a lot for Your help. I have already talked to my IT department and they are looking for the solution of this problem, too.
Is there a documentation about necessary settings in the browser to work with SAP NetWeaver Portal and Crystal reports?
The problem is that on some clients the PDF export is working and on another clients not. The settings of IE seem to be equal.
Regards,
Katharina

Similar Messages

SAP NetWeaver Portal Crystal Reports PDF Export Problem

Hallo all,
We are working with BO Edge XI 3.1 with integration on SAP Netweaver Portal. The problem is that integrated in SAP Portal CR reports cannot be exported to PDF or printed out.
I am using an URL iview with the parameter sOutputFormat=P to run the report.
When I want to print out the report I get the warning message from Internet Explorer "The download of files from this page is for security reasons blocked. Click here..." --> Download the file. By clicking on the u201CDownload this fileu201D the report starts to run again. PDF export doesnu2019t happen.
Did somebody have the same problem?
Thanks a lot in advance!

Hello Ingo,
thanks a lot for Your help. I have already talked to my IT department and they are looking for the solution of this problem, too.
Is there a documentation about necessary settings in the browser to work with SAP NetWeaver Portal and Crystal reports?
The problem is that on some clients the PDF export is working and on another clients not. The settings of IE seem to be equal.
Regards,
Katharina

Java Crystal report PDF Export

Hi,
Thanks in adavance.
Developed a crystal report with command level arguments(i.e constructed a query with dynamic parameters). Calling the same through a java programme. I want to know whether we can export crystal report into a pdf through java. When I tried it's giving me NullPointerException.
Regards,
Sudheer

Here is snippet of code how I am exporting rpt file to pdf file. I didn't include every code here but I am hoping this will give you the idea. Please let me know if you need more info.
public byte[] runReport(RPTParameters para) throws SQLException {
byte[] reportData = null;
ReportClientDocument reportClientDocument = null;
try {
     reportClientDocument = new ReportClientDocument();
     reportClientDocument.setReportAppServer(ReportClientDocument.inprocConnectionString);
     reportClientDocument.open(ReportDataConstants.CPS_RPT_FILE, OpenReportOptions._openAsReadOnly);
     ExportOptions exportOptions = new ExportOptions();
     PDFExportFormatOptions pdfOptions = new PDFExportFormatOptions();
     exportOptions.setExportFormatType(ReportExportFormat.PDF);
     exportOptions.setFormatOptions(pdfOptions);
     ParameterFieldController paramFieldController = reportClientDocument.getDataDefController().getParameterFieldController();
     paramFieldController.setCurrentValue("", "@ba", para.getBusinessAgreement());
     paramFieldController.setCurrentValue("", "ReportMonth", para.getMonth());
     paramFieldController.setCurrentValue("", "ReportYear", para.getYear());
     InputStream reportInputStream = reportClientDocument.getPrintOutputController().export(exportOptions);
     reportData = new byte <reportInputStream.available()>;
     reportInputStream.read(reportData);
catch (ReportSDKException e) {
finally {
return reportData;

PDF Encryption. How can I encrypt a PDF via the Crystal Report's Export?

Hello,
Is there a way to encrypt PDF files created via Crystal Report's export feature? We need to have such PDFs encrypted so that end users cannot copy information from them (files would be read only).
I have researched in these Forumns and the old Business Objects' forums but could not find information on the topic. Crystal Report's online help does not provide any information either.
Any help is greatly appreciated
Lucio Gayosso
[CRYSTOB: CA PLEX/Crystal Reports Interfacing and CR FAQ.|http://www.angelfire.com/nc/gayosso/crystob.html]
[GAYOSSONET|http://www.gayossonet.com]

Jason,
Will do. I did not know about these features, this is the 1st day I am in these forums.
Have a great day,
Lucio Gayosso
[CRYSTOB: CA PLEX/Crystal Reports Interfacing and CR FAQ.|http://www.angelfire.com/nc/gayosso/crystob.html]
[GAYOSSONET|http://www.gayossonet.com]

JRC Export to Text like Crystal Report Designer Export

We need to Export report to Text like Crystal Report Designer Export using JRC. Is this possible? I see export ReportExportFormat CSV, PDF and RTF only. These exports are working, But I need plain text that looks like Text export of Crystal Reports Designer. I see this working in RAS 2008. What I can do to get this with JRC. I am using Crystal Reports 2008 to design reports.
Thanks for any help.
Regards
Raveendra
Clarification

Thank you Jitin.
What could be solution to this problem?
If still I want to go with JRC, Can I write some Java code to perform this export?
I see TextExportFormatOptions and its not working.
If I want to export automatically to text format, what other choices are there?
Basically I need to execute report and generate text file automatically. Text file should look like Crystal Report Designer Exported Text file.
Thank you for your time.
Regards,
Raveendra

Need Crystal Reports Excel Export Compatibility Patch

I seached the threads and found that the person that started this thread:
Crystal Reports.NET Export to Excel
has the same issue/needs that I do. We have over 1000 crystal reports all written in 8.5. We MUST have the ability to export them accurately to Excel in the clean manner in which they were exported back in version 8.5. Apparently (for whatever reason) you guys have gone away from the old methodology of exporting to Excel, however I read that there is a compatibility patch that can be provided that would allow me to be able to export the reports to excel the way it use to work. What do I need to do to aquire this patch? Thanks.
Steve

Thanks Don for you reply. I noticed you said this was low priority for him, but to us it's a major priority as I said, one of our biggest clients is very upset about it and we need it fixed asap.
I understand what you are saying when you say that we "had 10 years to update it." However, please understand from our vantage point. We didn't upgrade b/c you're user license agreements were so expensive for us until you recently reworked it so as to be affordable. So we couldn't upgrade until recently. So now we "upgraded" to a newer version of Crystal which usually means things are enhanced and work better. However, in this case the newer version is causing us major problems in an area that use to work great. So we're finding it hard to blame ourselves for this.
I guess I am ignorant as to why SAP would go to an entirely different exporting methodology when the old methodology was working so well.
Anyway, thanks again and anything you can do to speed up the process of getting us a patch would be greatly appreciated.
Steve

Again: Using Crystal Report to export excel sheet.

Morning every one, first Iu2019d like to apologize for my last question see Using Crystal Report to export excel sheet. Itu2019s pretty hard to understand and wastes your precious time. Now here is a new one hopefully it will do myself a lot of help:)
First, we have a table called HOURLY_PORTUTIL in the Database:
Column Name...........Data Type
STARTTIME ................DATE
CIRCLE.......................VARCHAR2
SERVICENAME...........VARCHAR2
PORTUTIL....................NUMBER
The data in this table looks like:
9/25/2008 00:00:00 AM...AP...(456)...0.01
9/25/2008 01:00:00 AM...AP...(456)...0.04
9/25/2008 02:00:00 AM...AP...(456)...5.04
9/25/2008 12:00:00 PM...AP...(456)...0.02
9/25/2008 00:00:00 AM...AP...AL-MOD...0.01
9/25/2008 01:00:00 AM...AP...AL-MOD...0.04
9/25/2008 02:00:00 AM...AP...AL-MOD...0.04
9/25/2008 12:00:00 PM...AP...AL-MOD...0.02
9/26/2008 00:00:00 AM...AP...(456)...1.01
9/26/2008 01:00:00 AM...AP...(456)...0.34
9/26/2008 02:00:00 AM...AP...(456)...5.24
9/26/2008 12:00:00 PM...AP...(456)...7.72
9/26/2008 00:00:00 AM...AP...AL-MOD...12.0
9/26/2008 01:00:00 AM...AP...AL-MOD...0.23
9/26/2008 02:00:00 AM...AP...AL-MOD...0.44
9/26/2008 12:00:00 PM...AP...AL-MOD...8.11
9/25/2008 00:00:00 AM...Delhi...(456)...1.01
9/25/2008 01:00:00 AM...Delhi...(456)...2.04
9/25/2008 02:00:00 AM...Delhi...(456)...6.04
9/25/2008 12:00:00 PM...Delhi...(456)...7.02
Then we have a Cross-Table:
Columns:
.............HOURLY_PORTUTIL.SERVICENAME
Rows:
............HOURLY_PORTUTIL.CIRCLE
............HOURLY_PORTUTIL.STARTTIME
............@hourly
Summarized Fields:
..............................Sum HOURLY_PORTUTIL.PORTUTIL
The Formula @hourly converts, say, '9/25/2008 01:00:00 AM' to '01:00-02:00'.
The above all is the information of our Cross-Table configuration, but the outcome is not what we want. I find that this forum doesn't want the user to post image, so I post the actually outcome and the outcome we want in my Picasa.
Actually outcome:
[http://picasaweb.google.com/enel.guo/ForWork#5288743968250408770]
What we want:
[http://picasaweb.google.com/enel.guo/ForWork#5288743974292750610]
I know that the outcome looks good enough, but our customers don't think so. They want export the report to Excel sheet and have every row with exact CIRCLE and STARTTIME.
Thanks again guys:)

Hi Ashwini Yadav,
Thanks for your reply:)
I'm afraid that your answer is not perfectly right. Again I'm sorry for my vague description. The suggestion you gave us is already adopted. The total and grand total part disappeared but we still can't get what we want.
Please have a look at the new image link below, Hopefully it will give you a clear picture of what's going on:)
Cross-table:
[http://picasaweb.google.com/enel.guo/ForWork#5289122850514299506]
Cross-Table configuration:
[http://picasaweb.google.com/enel.guo/ForWork#5289123604007267826]
Cross-Table configuration::
[http://picasaweb.google.com/enel.guo/ForWork#5289122854967734466]
The original output:
[http://picasaweb.google.com/enel.guo/ForWork#5289120017105336914]
The output we want:
[http://picasaweb.google.com/enel.guo/ForWork#5289120018508824882]
Edited by: Yu-Lin Liang on Jan 9, 2009 3:51 AM

PDF Export Problems

bei using interactive functions in inDesign CS5 and then exporting to pdf, I am able to see exactly everithing I wanted in AcrobatPro, but not in Adobe Reader. What can I do, so that anybody who uses Reader can see it too? Anybody knows?? Thanks

Re: PDF Export Problems
created by Jeffrey_Smith <http://forums.adobe.com/people/Jeffrey_Smith> in
InDesign - View the full discussion
<http://forums.adobe.com/message/4271659#4271659>
What is it that you can not see in Reader: button behavior, rollover effect,
hyperlink, etc. ?
Wow, I am impressed about the fast reaction:-)
The interactive function I am using (unfortunately in German inDesign) is
"button" > Action: by letting go (?). It's a file with some 100 pages and
some 500 links. Exported as pdf interactive...
The effect In AcrobatPro: when clicking on the thumbnail the original
picture shows in a separate window without closing the original file. After
closing the new window, I could continue in the multipage file...
This is not happening in Adobe Reader. It says: the link was not found, and
here and then, when shown in e new window, the multipage file is closed...
Hope this helps..
Thanks Jaro
PS
I did reply on the forum directly, but no success. There trying via mail.
Hope it works:-)

Crystal Reports 2008 export to PDF does not render Japanese fonts

Hello,
I have searched the forums for this issue, and there does not seem to be a clear resolution to this problem. We are using CR2008 to create RPT files that are bundled with our custom .NET 2005 application, which then generates reports in PDF format by running the RPT files against an access mdb database using the CR2008 runtime (our application is deployed on a different machine than the one that is used to create the RPT files). The issue we are having occurs when data in the access mdb file contains Strings with Japanese characters. The system that our application is running on does contain the eastern asian language fonts so if a user opens the mdb file using access, they can see the Unicode strings in the database rendered properly (rather than the usual boxes and garbage). However, once our application generates the report filling in the rpt file with data from the mdb and exporting the report to pdf format, the entries that should contain Japanese font data, which leads me to believe the problem is in the export pdf function of the crystal reports 2008 runtime. Is there anyway we can configure the runtime to properly embed the fonts in the PDF so that the users can view the Japanese content from the database. Our users end up viewing reports on both OSX and Windows using Adobe Acrobat Reader.
Thank you very much in advance

Thanks for the quick reply!
1) Exact version of Crystal Reports. (Open Crystal Developer. Go to Help> About Crystal Reports).
12.0.0.683
Type: Full
2) What happens if you export the report to PDF format from the standalone Crystal Reports Designer?
Same result. The entry shows up as giberish in the report designer preview...however, by doing this I stumbled upon something. See below
3) Are you able to export the report to other formats without any issue?
See Note below
NOTE:
In another part of the report, I just put the fields in question directly in the report (that is, not embedded in a text object). That part of the report when run produces the correct non-gibberish, properly rendered Japanese result (in the CR designer preview). The same field, however, when embedded in a text object, results in the gibberish being shown in the designer preview as well.
Now when I export this to PDF, that ends up turning both areas into the incorrect, gibberish result. Both the one that did properly render in the preview (field not embedded in text object) and the one in the text object.
Exporting to any other format (tried xls, rtf and html) results in correct rendering for the field not embedded in the text object and incorrect rendering for the field embedded in a text object.
Hope this helps with the problem, and I think it means this thread probably still belongs under this current forum.
Cheers

Crystal Report 2008 export to text problem

Hello,
I am using Crystal Reports 2008 for generating reports in our WPF application. In this application, we are exporting the report to txt file on a button click. Now the application contains a form called u2018Print Manageru2019, through which the user can print the exported report(text files). Now the issue, when we try to the any of the exported report file through the application, the printer leaves alternate blank pages. The printer used in this case is DOT MATRIX EPSON LQ-1150II ESC/P2. We even tried printing the text file on HP Laser jet 4600, but the same issue is faced.
Also, please note that when I try to read the exported txt file, a formfeed(u2018\fu2019 page break) character can be seen at the place where the printer leaves a blank page. Hence, my concern is, Is there any property of crystal report that I am missing on or is this a printer driver issue? But if it would have been a driver issue, then changing the printer might have solved the issue.
I also tried doing u2018Keep Togetheru2019 property = false of all the sections of the report. Also, I found that the u2018New Page Afteru2019 property = true and disabled for the u2018Page Footeru2019 section. So I set u2018New Page Afteru2019 property = false programmatically as
rdTest.ReportDefinition.Sections["Section5"].SectionFormat.EnableNewPageAfter = false;
but no luck.
If anyone has faced similar problem or have any clues, please help!
Any kind of help in solving this issue will be highly appreciated.
Thanks in anticipation!

Good morning.
We've got something to get straight first
When you say "...from the Report Viewer. The report printed as expected on HP printer...", do you mean the viewer of the .NET app, or the viewer of the CR designer?
And version 12.0.0.683, is very old (well as far as CR is concerned anyhow ). That version is SP 1, we are now on SP 2. So that will be the place to start. Get to SP 2 which can be downloaded from here;
https://smpdl.sap-ag.de/~sapidp/012002523100009038092009E/cr2008win_sp2.exe
Ludek

Formatting and alignment issues in Crystal Reports when exported to PDF

Hi Experts,
When we export the crystal reports 2013 reports to PDF we are facing issues with formatting and alignment. The columns are overlapping and also for some column's data, we are able to see only some parts of text when exported to PDF.
Data source for these reports is EHP 7 (SAP ECC 6.0), BO 4.1, Crystal reports 2013.
As these reports are on priority, your help and suggestions are much appreciated.
Looking forward to hear from you guys.
Thanks & Regards,
Vijay.

Hi Vijay,
Search for the following in the search bar at the top right of SCN's page:
ForceLargerFonts
UsePrecisePositioningForText
TruncationAdjustment
All these are registry keys that you might need to apply on the machine.
-Abhilash

Drill-down options on exported Crystal reports (PDF/HTML)

Is it possible to drill-down on the exported crystal reports in PDF/HTML format?

PDF format does not support drill-down.
PDF format supports bookmarking to specific locations in the document, but not something refined as drilling.
Sincerely,
Ted Ueda

Crystal report 10 export to MAPI does not work in Windows 7

hi:
I am using CR10 10.0.5.1025 in Windows 7. I tried to export a report to MAPI and got error:
Error 2147500037 returned by function <MAPIResolveName>
This error occurs both Office 2007 and 2003
Any one see this error before?

SOLUTION
Hi, (excuse my bad english)
The client have and use Windows 7 SP1 x64 Ultimate version .
He use Crystal Report XI R2 Sp6
PROBLEM:   He has a MAPI error Error when exporting PDF to MAPI.
                      He Receiving the following error message when trying to export PDF Crystal Report to MAPI.
                      Error 2147500037 returned by function <MAPIResolveName>
                      Email Client: MS Outlook 2007
SOLUTION:   Were I found on the internet.
Auhtor is: Andrew Whittam
Web Link: http://www.2icsoftware.com/Support/Forum/tabid/110/aff/2/aft/1105/afv/topic/Default.aspx
Microsoft decided to no longer support the 'Simple MAPI' email system in Windows 7. Although countless applications use it to manage emails, including 2ic Pallets, a replacement system has not been provided.
So Windows 7 users have two options:
Manually create email messages by copying and pasting information from the '2icEmail.txt' file that is created whenever there is an emailing error, i.e. every time you try emailing with Windows 7.
Downgrade the ' C:\Windows\System32\Mapi32.dll ' file to an earlier version, i.e. replace Mapi32.dll with the same file from a Windows Vista or XP computer.
Downgrading seems to work ok. Mapi32.dll on Windows 7 has version number 1.0.2536.0, which is the same as Mapi32.dll on Windows Vista and XP. However, downgrade AT YOUR OWN RISK and check with your system administrator before making any changes.
It is strongly recommended to rename the existing Mapi32.dll file rather than delete it so it can be restored if you find other programs do not work after downgrading. To downgrade, follow the steps below:
Open Windows Explorer, navigate to ' C:\Windows\System32   ' (or ' C:\Windows\SysWOW64 ' for 64 bit operating systems), find Mapi32.dll and rename it to Mapi32.dll.OLD or Mapi32.dll.2ic. If you receive the message "You require permission from TrustedInstaller to make changes to this file." or some other permissions-related error, change the Owner of the file and permissions before trying again, i.e. right-click on Mapi32.dll, select Properties, Security tab, click Advanced, Owner tab, click Edit..., select "Administrators", OK the dialog boxes, again right-click on Mapi32.dll, select Properties, Security tab, click Edit, select "Administrators", allow Full Control and OK the dialog boxes. For more detail, good instructions can be found at http://helpdeskgeek.com/windows-7/w...dinstaller.
Run the 'Email patch' from the Downloads - Utilities page of this website. This patch installs and registers the files below.
C:\Windows\System32\Mapi32.dll
C:\Windows\System32\MSmapi32.ocx
Note they are only installed when missing or replacing an older version. For 64 bit operating systems these files are updated in the 'C:\Windows\SysWOW64' folder. Alternatively these files can be manually copied from a different computer and registered using Regsvr32.
The email functionality can be checked using the 'Export/email test spreadsheet', also available on the Downloads - Utilities page. Using this spreadsheet to generate an email on Windows 7 before downgrading should result in an error message. Emailing should work after running the patch.
RESULT:       I fixed the problem customer PC. TEST and Verification are fonctionnal.
Steve
Edited by: sstmartin on Mar 18, 2011 9:11 PM

PDF export - problem with embedded font

Dear all,
I refer to a problem which was already discussed [here|Export to PDF wrong font;. I was asked to start a new thread and provide further information. Here we are...
The issue is nearly the same:
- We have a solution which both has a WinForms and an .aspx UI.
- We have a report, used in both solutions.
- The WinForms solution uses the Crystal Viewer to preview and print and export and so on.
- The web solution creates a PDF file and prompts to open or save. In this PDF, the font is substituted with Arial. This is actually the concrete problem.
1) Version of CR
on MY machine (MAYBE different on production environment, I have to check this):
Crystal Reports 10 (10.0.0.53327)
Crystal Reports Basic Runtime forVisual Studio 2008 (10.5.0.0)
Crystal Reports runtime engine for .NET Framework 4 (64-bit) (13.0.0.99)
Crystal Reports , version for Visual Studio 2010 (13.0.0.99)
2) CR Service Packs installed
Nope.
3) web / win app?
Both, see description above.
4) Is this happening on dev or deployed system?
On deployed system. It ONLY affects the web solution on the server, which is a Win7 64bit. My developement machine also is a Win7 64bit, it works on this device. On a colleagues machine (WinXP) it works, too.
5) What is the actual font?
The Font was exclusively developed for the customer by a designer, but it is fully embeddable (I already checked this).
6) Link to a screen shot that shows the issue
I do not know whether this really helps to NOT see a font replaced by Arial...
I hope you can help me. If the description is a little confusing, please ask, I will try to explain better, promised. Thank you, have a nice weekend!
Greetings,
Jens

Hi Don,
thank you very much for your reply!
The font is True Type, embedding allows preview/print.
What exactly does "Then make sure the WEB Servers have access to the font." mean? It is installed on the machine. I'm not really familiar with that server config stuff, as it is usually not my job...
Do we have to install the update (it is called support pack 2, right?) on the developement AND the deployment machine? Or only on the developement environment?
Best regards,
Jens

Crystal Reports Excel Export Issue - page footer not being displayed

We recently converted all Crystal Reports from Visual Studio 2003 to Visual Studio 2005 sp1, .NET 2.0, Crystal Reports for .NET. I have the latest merge modules from business objects. All reports & footers worked fine in VS2003 ... but now when I export to PortableDocumentFormat (PDF) or WordForWindows (DOC) the page footers appear correctly. But, when I export to Excel (XLS) like the code below, the page footers do not appear. We need to place a disclaimer at the bottom of every page of an exported excel document. I checked the print preview, and I tested printing the document ... the the footer is not being utilized properly by the Crystal Reports export.
System.IO.MemoryStream oStream = new System.IO.MemoryStream() ;
oStream = (System.IO.MemoryStream) report.ExportToStream(CrystalDecisions.Shared.ExportFormatType.Excel) ;
Response.Clear() ;
Response.Buffer = true ;
Response.ContentType = "application/vnd.ms-excel" ;
Response.BinaryWrite(oStream.ToArray()) ;
Response.End();
I have asked the question in msdn forum
http://forums.msdn.microsoft.com/en-US/vsreportcontrols/thread/0ead9e34-bc45-4062-90dd-17f8f8ebf062

fyi - if i hadn't mentioned it, problem occurs in all our environments (developer workstation, development server, testing server, production server, etc.)
on my development workstation i found the file 3 times
c:\program files\common files\business objects\1.0\bin\crxf_xls.dll
has file version 9.1.1.557
c:\program files\common files\business objects\2.7\bin\crxf_xls.dll
has file version 10.2.0.1093
c:\program files\common files\business objects\3.0\bin\crxf_xls.dll
has file version 11.0.0.1937
on my development server (and our other environment servers too)
c:\program files\common files\business objects\2.7\bin\crxf_xls.dll
has file version 10.2.0.1210
so just from that i notice that the file versions in the 2.7 bin are different from my developer workstation to my development server ... but the issue still occurs in both places.

Crystal Reports PDF Export problem

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