Crystal Reports XI Runtime Performance

I have Crystal Reports XI Developer Edition Installed.  The reports I develop are deployed with a VB6 application using the Crystal Reports XI Merge Modules.  On some of the reports we are seeing severe performance degradation if they are run from a machine with only the runtime installed.  For example, if I run on of the reports (through the VB6 app) on my machine (with CR XI Developer Edition) installed I get the report displyed in 2 - 3 seconds.  Running the same report on a different machine with only the CR XI runtime installed, and against the same database and database server, i.e. identical data set, the report will take 25 - 30 seconds.  Any ideas where to start looking to trace the cause of this performance degradation?
Thanks in advance
Ian

Hi Ian,
Firstly you should download Cr XI R2 and all of it's service packs to bring you up to the latest version and it's a free download.
Secondly since you are using VB6 I assume you are using RDC report engine?
25 - 30 second delay doesn't sound obvious. Most times there is a delay of a minute or so due to the database the reports were designed against is no longer available, the delay is the connection time-out.
I would open those reports and in the Report Options menu check off Verify on first refresh, and Verify stored procedures. Also open up regedit and go to this location:
HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\DatabaseOptions and change VerifyWhenDBDriverUpgraded = to No.
Also change DoAutoSmartLinking = No on both the runtime and your dev PC. It can delay the opening while CR tries to link all tables and fields in the report.
I would then compare runtime files using various tools, Modules is available for download on our site, and compare all the runtime, not jsut CR. It may be a different version of your DB client or dependencies.
Next option is to add logging in your application that logs time to open the report, set DB logon info etc. to see which step is actually causing the delay.
Thank you
Don

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    Dank im Voraus.
    Gruß
    Sebastian

    Please re-post if this is still an issue to the Legacy Application Development SDKs Forum or purchase a case and have a dedicated support engineer work with you directly

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    Ludek
    Follow us on Twitter http://twitter.com/SAPCRNetSup
    Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

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    Ludek

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