Cs2 Display error....I think ?

Hi, to everyone.
I,m new to this so please excuse if i,m in the wrong place.
I,m trying to help a friend who has Windows xp sp 2 who is having a problem with her cs2 display.
When cs2 opens it is taking ages and opens to what i can make out is an 8 bit display.This switches from the 32 bit in (display)the contol panel to 8 bit.
and the photos look terrible.
If after opening cs2 she then has to go to the control panel to alter back to 32 bit which the photo then looks ok to adjust etc
From looking at the photo info according to what i can see it is in 8 bit format and might be channels etc but i,m no expert
Can anyone please help as to a solution etc
I,ve tried looking on the web , adobe,on here etc but cannot see anything relating to this.
Can anyone heelp please.
Regards.

Just to update on this issue. The problem has now been obliterated. It was nothing to do with video card. I completely went through my friends pc applications deleting everything not used. After a final check-up with system tools the programme started ok.
I can only put it down to 2 possible issues, either disk space or a glitch. I could not find anything such a virus etc but i suspect it may have been disk space,although from before doing this it didn,t seem so.
All is o.k for now.
Thankyou all for your prompt help and hints,my friend (she) also sends you gratitude and a very big kiss.

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