CS3 Design Premium installation fails many times

Hello,
After several weeks of repeating re-installation of CS3 Design Premium, I am still struggling on it and get more frustration on Adobe products. I installed the CS3 products 2 year ago; all products on CS3 suddenly stopped working anymore for some reasons 3 months ago. I couldn't recall what I had done. I was not in hurry to fix it up even I failed on the re-installation at that time. However, I need to work on a web site recently. I need the software badly and couldn't re-install it successfully.
I could only install Acrobat 8 professional successfully, but the rest of products (Dreamweaver, Photoshop, AI, InDesign, Flash, Bridge etc...) failed.
Product: Adobe Creative Suite 3 Design Premium (that runs on Windows Vista Home Premium SP2)
My steps for the re-installation
1) Dig up information from Adobe Knowledgebase for related topics
2) Uninstall CS3
3) Uninstall Adobe related products
4) Uninstall Macromedia Firework 8
5) reboot
6) Install Windows Clean up utilty
7) Run Adobe CS3 clean up script on level 4 (sometimes run more than once)
8) Reboot
9) Check sufficient spare disk storage before installation
10) Disable Firewall
11) Run msconfig to disable AVG, Adware and Windows Defender
12) Reboot
12) Copy Adobe DVD programs to desktop
13) Run CS3 install program as an administrator
14) fail again
I lost many days and nights of hard work. Would someone please give me some light to resolve the problem? Thanks in advance.
Regards,
Patrick

I have the very same problem.  I have not been able to run CS3 Web Premium on my desktop for about a year.
As I recall, there was a request for me to register the software which I selected 'Remind me later' or something to that effect (I do have a clean license - just didn't want to take the time to register), then... one day it said something like 'This version (or something tothat) can no longer function without a license'.  I thought... that's odd.  At that point I decided to uninstall the Suite and reinstall using my key... logical, right?  No.  The uninstall appeared to function as it should.  Then, when reinstalling the Suite, all goes well until the last screen which notifies me that everything loads except Acrobat Professional 8.  Uninstall again, reinstall again.
Initially, I was running Vista Home Premium.  I honestly thought Vista was the culprit but after my upgrade to 32 bit Windows 7 Ultimate (very stable) a day ago, I know that it wasn't.  All I know is that I have a $1400 software that I cannot use.
Thoughts?  Anyone?

Similar Messages

  • CS6 design premium installer failed to initialize

    This occured while installing CS6 design premium suite for terachers/students in MAC OSX 10.8.4. Downloaded Adobe support adivsor but did not report any problems. I have NO OTHER Adobe products presently installed. What next?

    Sumit :
    The link
    http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5
    -cs5.html
    <http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html> 
    indicates  the summary log file should exist in the directory
    /Library/Logs/Adobe/Installers/
    No CS6 log file exists in this directory.In a terminal window, doing ls
    -l /Library/Logs/Adobe/Installers/ lists no log file associated with CS6.
    Then I took a look at the file, ~/Library/Logs/PDApp.log which I attach.
    There is a FATAL error:
    Adobe Application Manager executable does not exist at the location:
    /Users/William/Applications/Adobe/OOBE/PDApp//core/PDApp.app/Contents/MacOS/PDApp
    The directory /Users/William/Applications exists but there is nothing in
    it.
    What do you recommend doing?
    So then I took a look at
    >
          Re: CS6 design premium installer failed to initialize
    created by Sumit Singh <http://forums.adobe.com/people/Sumit+Singh> in
    /Downloading, Installing, Setting Up/ - View the full discussion
    <http://forums.adobe.com/message/5656970#5656970

  • Cs3 design premium installer

    I have cs3 design premium installed on my machine, but when i upgraded to snow leopard, it corrupted my indesign. I did all the updates and it still didn't fix it like adobe and apple said it would. SO, is there anyway I can get the installer for my cs3 design premium. I have my serial codes, but I don't have the disks.
    HELP! THANKS!

    clear your adobe.com cookies and/or try a different browser.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • CS3 Design Premium installation on new machine

    Hi hoping you can advise me as I'm a recent member of the forum.
    I'm running CS3 Design Premium at work (am hoping to upgrade the software later this year) and am in the process of getting a new desktop (Dell T3500, 1 intel Xeon W3680 3.06Ghz processor, 6GB Ram, 500MB HD, 1GB video card, Windows 7 64-Bit (tho they may just install XP for now)).  This machine will be 'mine' for the next 5yrs so I want to make sure that I get one that will 'do the job'.
    My IT dept have asked me to find out if the above software would benefit from a machine with a dual core or quad core processor, is the support out their from Adobe for quad core processors?  I will admit I have no idea so thought I'd ask you guys .
    Any help/advice you can give on the hardware spec would be greatly appreciated.
    A.

    Steve,
    Thanks for getting back to me with regards to my HD query re Design Premium
    - I've taken the info and forwarded it to my IT dept with some other stuff
    I found through the forum.
    Regards,
    Annmarie Dottin
    Technical Illustration Manager
    URS Corporation Ltd
    St George's House
    5 St George's Road
    Wimbledon, London SW19 4DR
    Tel: +44 (0) 20 8944 3306 (direct)
    Tel: +44 (0) 20 8944 3300 (switchboard)
    Fax: +44 (0) 20 8944 3301 (fax)
    [email protected]

  • CS5.5 Design Premium: installer failed to initialize

    Ok, I'm having this problem.  This started because I had to perform a system restore.  I ended having to go back so far with the system restore that all of my Adobe Products(among others) no longer appeared to be installed. 
    So I downloaded Adobe CS5.5 Design premium from a link mentioned elsewhere in the discussions.  Everything extracts fine, but when I execute the installer it always prompts "installer failed to initialize".  I have downloaded the Adobe support advisor.  It shows multiple:
    cpsid_82829s1: "A restart is pending," bootstrapper error has occurred.
    Click here for details and corrective actions related to this issue.
    I have clicked the links(http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-bootstrapper-cs5.html)  below and followed the instructions.  There is no "InProgress" Entry in the registry in the locations provided.   I have also ran the "Adobe CS5 Cleaner Tool " Multiple times and have removed ALL.   I have deleted every directory on this computer that says Adobe.   
    This is a clients computer and we REALLY don't want to wipe and reload(Money/time and all that).  Can anyone help me with this error?

    System restore is a first resort for most people when there is a problem in Windows.  Obviously it wasn't a hit in this situation.  I know a wipe and reload would fix it.  If you read my post you'd see I'm trying to avoid that.  If you have any information that can help me there I would love to know it. 

  • CS4 Design Premium installation failed

    Need help.
    Computer froze twice while installing the first disk of CS4 Design premium. Now when I try to continue the installation, it tells me "Setup has encountered an error and can not continue. Contact Adobe customer support for assistance."
    I've since tried to uninstall CS4 through the Control Panel, and it doesn't work.
    What do I need to do to get the installation going again? Any ideas on how to uninstall everything and start again?
    Computer:
    Windows XP Pro x64 (all updates)
    AMD Athlon 64 x2 4400 processor
    4 GB of RAM
    Video card: NVidia 7600 GS, 256 mb memory

    I received the CS4 as a Christmas gift. I agree with the above comments. I'm stuck with a program that will not fully install. I wanted the Cadillac and end up with a Pinto. How do I get my money back.
    I'm so disappointed that a software from someone such as yourself who blatantly touted them selves to be the best, and end up with nothing better that I could have got so much cheaper. I did my homework and I thought I was buying a state of the art piece of software, and I can't even get it filly loaded correctly. I'm not a professional photographer but I have wasted so much time and apparently money here, I hope I get a good answer...
    I have windows vista basic, I have tried twice to reinstall and it stops, it would appear in the same place because the progress line does not give you a % of installation on the second install it looked like it was stopping at the "Kuler". It asked if I wanted to proceed with the rest of the install I said yes. On the second install it did the same only it would not ask if i wanted to proceed with the rest of the installation and just appeared to have quit as the progress line never changed in 20 minutes. I got the hint..
    There must be something that can be done, or I would like my full money back please.
    Time for the return or money back is ticking away, your customer service is not open after hours. I work.. don't know how to get to them while they are open. The store said I had 30 day's from Xmas to either get help or a refund. AS it was a gift, not 30 days from purchase. What would you suggest?
    Keloh

  • Please Insert Adobe CS3 Design Premium to Continue Installation

    Hey there,
    I purchased the download version of CS3 Design Premium 3 years ago. I backed up the program to a DVD-R and my external hardrive. My computer crashed and I found was unable to install from my back up copies but was able to download it from adobe.com and installation from the downloaded files went smoothly.
    When I reinstalled the suite on my Windows Vista Business HP Desktop, however, I decided not to install Dreamweaver. I just tried to install it now. All was going well until I was prompted to insert the CS3 Design Premium installation disc. I inserted the back up disc I made (no other files on it) and the message box won't budge.
    All the CS3 components are working great on my system, I just would like to add Dreamweaver. I also would like to protect myself should the download link become unavailable in the future (right now I'm downloading the suite to my computer). Plus it'd be sweet not to have to wait 3 hours to download each time if possible.
    So my question is could someone please assist me in making a backup of my software that works so I can reinstall the suite or individual programs in the future?
    Thank you, thank you, thank you. And thank you again.
    Liz
    Update: I signed into My Adobe and downloaded CS3 to my desktop, unzipped files, and proceeded to install a few components (after deactivating CS) and the same thing happened - Please Insert Adobe CS3 Design Premium to Continue Installation. I have legal copy of this software that was nearly 2,000, and I can't seem to find any solution after searching for hours on end. I've considered buying an upgrade (the box/disc version) but I'm not sure I'd be able to upgrade if I can't get CS3 to move beyond this error message. I'm feeling frazzled If anyone could help me clear this hurdle I would be so grateful.

    Hey Mylenium,
    I appreciate your taking the time to write. I have the files backed up on a 500GB WD Passport. I also burned the files on cd and dvd. You hit the nail on the head with the installer getting hung up on searching for "the magic key." Thanks for the advice re more damage than good re installing separate apps. Too bad it was listed an option if it doesn't truly work. Otherwise I would have installed everything on my system the first time round. Helpful to know know for the future..
    My concern about uninstalling everything is that I may run into the same issue during installation. As mentioned prior, I was able to reinstall my software after my computer crashed but only from the download link on adobe.com. Yesterrday an adobe rep told me that the link to my purchased download is only active for 3 years. I purchased my software in March 08 and the link allowed me to download just fine but his comment concerned me. Do you know if Adobe has any plans to deactivate links for prior purchases?
    I plan on upgrading but believe I will need access to my original software for the upgrade to work. Or does one get a full copy of the software when upgrading to CS 5.5 with a valid license? I know that my Intuit and Microsoft Suite products work that way.
    Elizabeth

  • CS3 Design Premium - Acrobat error on installation

    Hi,
    I have the CS3 Design Premium Suite. Up until about 2 weeks ago, I wasn't having any issues with it. I primarily use Photoshop/Dreamweaver/Flash, but was happy to have Acrobat and the Reader for functionality.
    Well, I reinstalled the entire suite, due to issues with Photoshop. I thought it was best to start out clean again, so I installed everything. I do believe that was the beginning of this new issue. :(
    When the suite installation was complete, there was an error message. It read:
    Errors 1 Component(s)
    Adobe Acrobat 8 Professional (at install older versions get upgraded)
    Component install failed
    It wasn't kidding, it really did fail! I can't even use Adobe Reader for my .pdf files anymore. :(
    I attempted to uninstall the product and I was unsuccessful in that. I then did a repair/install and got the same error message. I changed the name of the existing Acrobat folder on my computer, so the install would have to create an entirely new directory. The install still fails.
    It all worked before and I have not added any new hardware to my system.
    I am running Windows XP Pro, SP3.
    and for those that know me on these fora this next sentence is unncessary, but for those who do not know me, yes, it's a legit, non-pirated version of the software! ;)
    Thanks for any help!
    Hopper

    thanks graf, I'll head over there.
    back ...
    I did try some of the suggestions that were mentioned in someone else's post and they didn't work for me. I'll make my own post. I did see something mentioned about issues with SP3 ...
    Hey, do you have a link for the cleanup utility from MS (didn't look yet, just thought I would ask in case you had it handy! ;))
    thanks!

  • Help: CS3 Design Premium suddenly stopped working, won't reinstall

    I have a licensed copy of Adobe CS3 Design Premium for Windows (on a machine w/Vista), and everything was working fine until this past weekend, when I was suddenly unable to access any of the programs (with the exception of Acrobat).  Every time I tried to open one of the CS3 applications, I'd get an error message saying that there was a problem with the program, and I would have to uninstall and reinstall.  So, I uninstalled the entire suite, but every time I try to reinstall, at the end of the process I get an uninformative message stating that "Some problems occurred during installation", and a message under each of the components stating "Component install failed".
    Nothing on my computer has changed recently -- I haven't added any software, hardware, or otherwise done anything unusual that might cause this problem.  I use this software on a daily basis, so it's become quite a problem for me.
    Does anyone know how to fix this issue?  I've tried uninstalling and reinstalling multiple times, always with the same result.
    Any help would be appreciated.

    nfietz wrote:
    …When I upload the photos to my computer I've previously run them through the DNG converter without a problem…
    Had you run the DNG on a Mac before?  On the Mac, the DNG Converter works on folders only, not on individual files (unless you use the Finder to drop the icons of your raw files on the DNG Converter application icon).  From within the application, using File > Open, the icon and names of individual raw files will always appear grayed out.
    You need to target the folder that contains the files you want to convert.
    CAVEAT: all eligible files in the folder will be converted, including any and all DNG files that may already be contained in the folder.  So if you have any DNGs in that folder, they will also be converted again and the original DNGs may be overwritten.
    Wo Tai Lao Le
    我太老了
    Message was edited by: Tai Lao

  • Adobe Creative CS3 Design Premium - Problem with Photoshop CS3

    Hi,
    I have been trying to install Adobe Creative CS3 Design Premium for 2 days. The problem is when I try to install the software the Photoshop CS3 is gray out. I can install the all except the Photoshop. I have no idea what  is wrong but has failed to install photoshop cs3. Do I need to unistall the Photoshop CS2 in order to make it work. Any help will be appreciated.
    Thank you in advance.

    I have been looking at my error logs to try to see what my problem is and it only says the word error once at the bottom and I can't really tell what the error is for. It says successful on one line and then error on the next line. Is tehre anyone here that knows these logs well and can tell me what my problem is by reading my error logs?
    [       1] Tue Sep  8 11:23:16 2009  INFO
    Completing installation for payload at /Volumes/Adobe CS3 Design Premium/Adobe CS3 Design Premium/Bootstrapper.dmg
    [       1] Tue Sep  8 11:23:16 2009 DEBUG
    InstallPayload succeeded.
    [       0] Tue Sep  8 11:23:16 2009 ERROR
    Log of: object
    isRunning {string}: 0
    Log of: string
        0 {LOOP}: Reference to object up 0
    percentComplete {string}: 100
    Log of: string
        0 {string}: 1
    Log of: string
            0 {LOOP}: Reference to object up 0
        1 {string}: 0
    Log of: string
            0 {LOOP}: Reference to object up 0
        2 {string}: 0
    Log of: string
            0 {LOOP}: Reference to object up 0
    message {object}: [object Object]
    Log of: object
        code {string}: 0
    Log of: string
            0 {LOOP}: Reference to object up 0
        args {object}: [object Object]
    ---end of log

  • Cannot install dreamweaver cs3 design premium on iMac

    I purchased a new iMac and used the migration assistant to migrate everything from another iMac and now I cannot open dreamweaver anymore. I just get a blank error box.
    Both iMacs are intel based and are running 10.2.7 (latest OS) and I never had any issues with dreamweaver on the other computer.
    Since I can't afford the $1000 to upgrade my CS3 Design Premium, I need to get this working. I can open all other CS3 apps with no problems, Photoshop, InDesign, Flash.. but Dreamweaver has the error box popup.
    I tried calling but Adobe doesn't provide support for their products after a new product version is released, according to Rajish the customer service rep.
    I tried installing from the disk too, but that didn't work either, it gives me an error that says "Required resources are missing" and then I have to click the Quit button.
    So I'm stuck, I can't use Dreamweaver unless I can somehow re-install it, or figure out what didn't migrate properly. Any ideas? 
    *stressed out... and chocolate is not helping....

    Cyberious are you using 10.7.2 or 10.2.7?  Most likely it is an issue with using the Migration Assistant.  For complicated programs like Adobe products it is best to do a fresh install instead of migrating the product over.  Users who use the Migration Assistant often face issues such as yours.
    You have a couple different options:
    The first and easiest would be to format and reinstall the OS on your new Mac.  Then run the Migration Assistant again this time only bringing over your documents and settings.  You will then want to reinstall the software from your installation media.
    Second you can try running the uninstaller located in Applications/Utilities/Adobe Installers.  After this is done you will want to run the CS5 Cleaner tool.  For details regarding how to use and obtain the cleaner tool I would recommend reviewing CS5 Cleaner Tool for installation problems | CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.  You can then again install from the installation media.
    I honestly would recommend going with option 1.  In the over decade and half I have been doing support some of the worst issues have come from the use of Migration Assistants/EZ Setup solutions.  I have seen people literarily spend hours trying to resolve their difficulties.

  • CS3 Design Premium won't install - Asking for CS4 disk 1

    I own both CS3 Design Premium and CS4 Production Premium on my iMac with Snow Leopard. Mac OS X 10.5.8
    I have all CS4 programs installed.  I only have Dreamweaver installed on CS3.
    I need to use InDesign and tried to install from CS3 Design Premium disk.  After disk one runs for a short time, the program asks me to insert disk 1 from CS4 Production Premium.  After reading that disk, it asks to put CS3 disk 1 in.  These messages continue and I can't get anywhere.
    Anything I can do?  Uninstall both programs and reinstall? 
    Thanks

    Inserting the disks over a dozen times a piece finished the installation.

  • CS3 Design Premium deinstalled but not deactivated

    I reinstalled Windows 7 and CS3 Design Premium (the Windows disk died) without deactivating CS3. I have reinstalled Windows and CS3 and now I can't activate/register because the activation limit has been exceeded. Phone activation has been discontinued. I have followed the helpx.adobe.com instructions many times, but the internet remedies recommended by Adobe  don't seem to work.
    Can anyone help with advice on where I should go to from here to get my CS3 working again? How can I get Adobe to deactivate the now non-existent copies.

    You need to contact Adobe Support thru chat and ask them to reset your CS3 activation count (don't ask for more than that).  Chat may not be available until the weekend passes.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
    If you have any problem getting the chat link/access try using a different browser.

  • About Adobe CS3 Design Premium Software Package Plz Help.

    Hi All,
    I am doing a course in Designing Websites With Dreamweaver my
    lecturer has told me to buy the Adobe CS3 Design Premium Software
    package as I would like to be self employed selling my own
    websites, my question is: how often will I need to upgrade the
    Adobe CS3 Design Premium Software package (commercial use) do I
    have to do it every time new Adobe Software comes out? is it
    possible to leave it until the second or third new version of Adobe
    CS3 Design Premium Software package comes out so I will be able to
    get the upgrade version?
    My other question is: my lecturer has advised me to buy the
    Student Version of Adobe CS3 Design Premium Software package (for
    non commercial use) is it true that Adobe will limit your usage? if
    yes how do they do it? as there are probably millions of Adobe CS3
    Design Premium Software packages in the UK alone!
    Thank You For Reading This And Maybe Replying To It.
    Yours Sincerely,
    Oliver

    > last question I promise (lol): What is the difference
    between the Full
    > Version
    > and the Upgrade Version?
    Functionally, nothing but from a licensing point of view:
    everything.
    A Full version of the software is a brand new license so the
    software can be
    installed on a computer which does not already have the
    software installed.
    e.g. CS3 Full version + CS3 Full version = CS3 (2 licenses; 1
    on each
    computer))
    An Upgrade version is merely an upgrade to an existing
    license. i.e. can
    only be used to upgrade an existing, qualifying installation
    of the software
    on a computer. An upgrade cannot be installed on a computer
    which does not
    already have an earlier qualifying version of that software
    installed.
    e.g.
    CS2 Full version + CS3 Upgrade = CS3 (1 license)
    CS Full version + CS3 Upgrade = CS3 (1 license)
    Version 7 Full version + CS3 Upgrade = CS3 (1 license)
    But Version 6 Full version + CS3 Upgrade = cannot be done
    because Version 6
    does not qualify for a CS3 upgrade license (Adobe policy).
    Regards
    John Waller

  • CS3 Design Premium upgrade. Won't install DW... ???

    I had CS2 installed on my MacBook... I purchased CS3 Design Premium upgrade, and tried to install. I had DLd the Dreamweaver CS3 demo awhile ago, and deleted it after the trial was over. Now, when installing CS3, the installer says Dreamweaver is already installed? And won't let me install! DW is not installed, and I've tried deleting every file I could find that mentions DW but no luck. Anyone have any ideas??? Thanks!

    Activation is a process that Adobe has created to allow its programs to
    continue to operate after installation. It is supposed to protect them
    from piracy. You can install most Adobe programs on multiple computers,
    but have them activated on at most two at a time. It is recommended to
    deactivate the programs before messing with the clean script so that you
    do no use up your activations unnecessarily.
    You can find the Clean script here:
    Mike

Maybe you are looking for