CS3 Design Standard - Unable deactivate on OLD PC in order to activate on NEW PC. Deactivate is not an option under HELP

I have read the guidelines to deactivate CS3 on old PC before being able to re-activate on NEW PC. However in my CS3 there is no 'deactivate' option under HELP.  Had chat with Adobe Tech Support, and they confirmed I should uninstall CS3 from old PC and then it could be re-activated on NEW PC. This has now been done - however still same error message, that need to deactivate on old PC (which no longer has CS installed!). Anybody been through same ordeal?

if you see an activation count message when you try to activate cs3, contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html and request an activation count reset.

Similar Messages

  • After a licensing failure message, I tried to reinstall CS3 design standard but the error "Component Install Failed" occurred and I still am unable to use Photoshop or InDesign  Please Help!

    after a licensing failure message, I tried to reinstall CS3 design standard but the error "Component Install Failed" occurred and I still am unable to use Photoshop or InDesign  Please Help!

    J3liu1 I would recommend reviewing the installation log files for the specific error message which you are facing.  You can find details on how to locate an interpret your installation log files at Troubleshoot installation with install logs | CS3, CS4.  You are welcome to post any specific errors you discover to this discussion.

  • Unable to silently install CS3 Design Standard in windows 7

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    Hi, this might be a little late, but who knows, for the future reference, this is what solved the problem for me:
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  • I had CS3 Design Standard on my old comput  I deactivated it and downloaded it on my new computer.  I opened InDesign and entered my serial number which worked fine.  BUT... where is photoshop and illustrator? I downloaded them separately but the serial n

    Please help!

    You placed your incomplete problem statement as the title rather than as the content of your posting and it got cut off.
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  • CS3 design standard deactivation

    Hi!
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    Web Chat is available for older products. Try here:
    Serial number and activation support

  • Previous computer crashed without my Adobe CS3 Design Standard for Macintosh application being uninstalled, I'm having issues with the CS3 on my new Macintosh laptop. Please help!

    Since the previous computer crashed without my Adobe CS3 Design Standard for Macintosh applications being uninstalled, I'm having issues with the CS3 on my new Macintosh laptop. Please help, I've tried using the online "contact us" with no success, unable to get in contact with a tech support agent that can assist me.

    CS3 is too old to run on a new Macintosh laptop, sorry. You'll have to purchase CS6 or a Creative Cloud subscription.

  • Hi!  I just purchased a new computer and would like to transfer my Adobe5.5 Design Standard products from my old computer to the new one, but am unsure how.

    Hi!  I just purchased a new computer and would like to transfer my Adobe5.5 Design Standard products from my old computer to the new one, but am unsure how.  When I called Tech Support, they suggested forum because this is such an old product.  Is it best if I just purchase the new product?  Do I have to do anything else?
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    as long as you have your serial number, you can install on your new computer.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • Cs3 design standard registration error

    I'm having trouble registering this product that I just installed. When I get to the registration window, it says"a problem was encountered while trying to send information over the Internet"
    It is Adobe creative Suite 3, Design standard.
    Also, I am getting an error box that says "Adobe updater quit unexpectedly"

    The software is installed and functioning on my new Macbook Pro. When I installed the CS3 software a few days ago, I reached a point where it asked for the serial number. It accepted the number as valid, then took me to an error screen saying “A problem was encountered while trying to send information over the internet.”
    After contacting this forum, I’ve come to understand that is an old/invalid screen. I was given an alternate link, and when visited that link and I entered the serial number, it gave an error which read, “The code you entered is invalid. Please try again.” (I saved a screen copy of all this. It was the correct code.)
    After visiting the last link you shared in your most recent reply, and navigating around the site, I found the "My Products" page, and entered my serial number from the CS3 Design Standard. It said the serial has already been registered.
    At this point, the applications are loaded, and I have been using Photoshop and Bridge cs3 for the last 4 days. Illustrator and InDesign are working as well. I can give you the serial number if that will help
    I have two questions:
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    How do I install the CONTENT DVD that came in the package? There is no Set Up file or Installer on the second dvd like there was on the Application DVD. Do I transfer the files off the disc into a select folder? Or are they supposed to be installed in some way using an installer?

  • Adobe CS3 Design Standard for Mac - lost disks

    Hi!
    Situation: I'm buying a new mac, and do not want to use Migration Assistant to transfer my software (mainly as I'd like to do a clean install and not migrate a load of junk that may be on my older mac).
    I have lost my cs3 install disks. I'm a registered and licensed cs3 design standard user.
    I've looked at the forums and contacted Adobe.
    No replacement disks can be sent for legacy software, so Adobe cannot help.
    Does anyone have any suggestions? I dud see one post where a forum member offered assistance, but what the assistance/solution was I'm not sure as the discussion was closed/taken offsite.
    Someone had suggested downloading cs3 from a torrent site, but I'm not at all keen on doing that.
    Any suggestions or advice much appreciated, and yes, I'll take better care of my install disks in the future :o))).
    (In my defence, lame as it is, when I bought cs3, I did see they offered replacement disks for a fee. I didn't realise this was only for current software).
    Regards,
    Venkat

    CS3 is too old to run on a new Macintosh laptop, sorry. You'll have to purchase CS6 or a Creative Cloud subscription.

  • CS3 Design Standard Upgrade Options

    OK, this may be a very simple question but I am looking for some advice. I am looking to upgrade to CS3 Design Standard.
    At present I have Illustrator 10, Photoshop 7, In-Design 2, and Acrobat Professional 5.0 (I think). All of these came bundled in Design Collection 6.
    Looking at the options for upgrading to CS3 Design Standard, there appears to be no option for upgrading from Design Collection only previous CS versions. There is an option from upgrading from 1 product to CS3, however I have more than one product. Are there options to upgrade from Design Collection?
    It appears that it is cheaper to upgrade all the products individually than to upgrade to CS3 from one product. What advantages are there to upgrading to the CS3 Design Standard rather than upgrading the individual software to the CS3 versions.
    Many Thanks

    If you go to the suite, you'll get Dreamweaver, Flash, and some extras
    in Bridge. It's your call. Do the math but as you've discovered, there's
    no upgrade path from multiple products and judging from the versions you
    have, this is your last chance to upgrade to a suite or individual
    applications.
    The current eligibility requirement is a version no more than three
    versions old.
    Bob

  • Hi! I've got CS3 Design Standard - the actual disks and Software License certificate. It was installed on my laptop which crashed and could therefore not be uninstalled. I have now installed it on my new MacBook Pro, but cannot get it registered with the

    Hi! I've got CS3 Design Standard - the actual disks and Software License certificate. It was installed on my laptop which crashed and could therefore not be uninstalled. I have now installed it on my new MacBook Pro, but cannot get it registered with the serial number. Is it because it wasn't uninstalled on the previous laptop? What to do now?? Thx!

    Maybe this can help someone else...  I simply had to properly uninstall CS3 and reinstall it again after that.  I think that sorted it!  I also remember having a similar issue with Macs at work a couple of years back.  Not sure whether the same applies to CS5/CS6.  Here's a link on how to properly uninstall CS3 on Windows XP, Windows Vista and Mac OS.  I'm on OS X 10.9.2 but it worked just fine.  Remove Creative Suite 3 and CS3 products

  • Medias for Adobe CS3 Design Standard/Premium (Windows) Volume License

    Hello,
    We have volume licenses for CS3 Design Standard /Design Premium but no media kit for Windows, unfortunately. All attempts at finding this or buying it have failed. I've spoken direct to Adobe and the official solution is to upgrade to CS6 or Adobe CC! Which really isn't helpful. I've tried upgrading from the trial version of Design Std but that doesn't work.
    Thanks

    I'm a bit confused...I saw your note above about not working with volume license keys, but I disregarded it out of optimism because it doesn't match my experience.
    For our volume licenses, we get our our downloads via ESD (since CS3), and I was under the strong impression they were the same as the trial media (I believe the filenames and download URLs are actually the same?), but I guess I have not verified.
    I wonder if the more likely case is that your volume license code is invalid or has a typo or something? On the other hand, you guys seem to have two data points (Martin and James) to my one marginal one ("strong impression"), so there's that. And I guess my experience with this is Macintosh based but it should not be platform-specific.
    Still.
    I guess another possibility is to make sure that you're downloading the Design Standard installer instead of the installer for the individual products or perhaps the wrong suite package? I dunno.
    I remain skeptical, but I realize there's not a lot of data to back up my skepticism.

  • Installed CS3 Design Standard.. Acrobat 8 is just not there...

    Hi,
    Before installation I knew that there were some caomaptability problems with Acrobat 8 and Leopard but I installed CS3 Design Standard last night and during the installation I something telling me that Acrobat was already installed and after the installation Acrobat 8 was nowhere to be found in Applications! Everything else was there... just no Acrobat 8.. I had thought it would install and just not work... This was a suroise. Anyone else had this experience?

    I didn't know about the compatibility problem, but in my applications folder is the acrobat pro folder. not sure what you did. I did a clean install, and then reloaded Cs3.

  • How to buy a CS3 Design Standard License today ?

    Company's Marketing Communication Group used CS3. I need to work on their files and I need to buy a license of CS3 Design Standard. On the Adobe site, I can't.
    What is the solution for me ?

    Hi,
    Unfortunately cs3 is not longer being sold. The only product that is being sold under perpetual license in cs6.
    Thank You
    Arjun

  • I uninstalled CS3 DESIGN STANDARD

    !@general question -
    I uninstalled CS3 DESIGN STANDARD
    would like to reinstall or download CS3
    Website advised to delete app from my hard drive and not use my disks to re-install
    how to download CS3 from Web site?

    Hi William Burge
    Please Refer : http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
    Follow the instructions to Start your Download ...
    Use your Serial Key to Activate them ....

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