CS3 to CS5 upgrade

I need to upgrade my CS3 Design Premium to CS5. Adobe no longer directly sells this upgrade so I am forced to use resellers.
Question 1) I have read posts that there IS a difference between a CS3 to CS5 upgrade versus a CS4 to CS5 upgrade. But, I have received conflicting opinions from Adobe via customer service. Is there still a difference between the upgrade packages?
Question 2) Many of the resellers do not specify the difference (if there is one). Is there any way to be assured of which version? Does it say on the box? The difference in price makes this a rather important question.
http://www.walmart.com/ip/Adobe-Creative-Suite-v.5.0-Design-Premium-Upgrade-Version-Mac/15 172780
Thankful for any advice.

That deal is for the the CS4 to CS5 upgrade and will not work for you.
Here's a CS3 to CS5: http://t.co/xtxaKI0
Note that you may be able to get a free upgrade to CS5.5 if you hurry: http://kb2.adobe.com/cps/153/tn_15304.html
Hope that helps
Bob

Similar Messages

I had to buy a new computer and now can't get my CS3 with CS5 upgrade to work on windows 8.1. What can I do to get them to load and work?

I can load CS3, but it won't let me register it and I can load CS5 upgrade, but when I open CS5 it shows fault and closes. What can I do to get these programs to work on my new computer?

Registration has always been optional, so there is no point in trying. Those pages on the Adobe site are long gone. CS5 crashing is another matter, but without some crash logs and more detailed system information nobody can realyl know. This could be a mundane permissions issue on some files, could be a crash with the hardware acceleration stuff but just the same could be the activation system failing. Impossible to tell based on your limited information.
Mylenium

CS3 to CS5 upgrade - can't install CS3 on new mac first

I originally purchased CS3 years ago, then upgraded to CS5. Today, I purchased a new Mac OS X 10.10 and it says I need to first install the CS3 and then go through the upgrade again. Problem is that it will not install CS3 because it is not supported on the new operating system. So what to do?

There is no need to re-install CS3.
All installers (full and upgrades) contain the full program code. The serial number tells the installer if it's a full version or an upgrade.
Just install CS5, enter the CS5 upgrade serial number then the CS3 serial number when prompted.

CS3 to CS5 Upgrade Problem

I am trying to install CS5 (upgrade from CS3) and I am getting a message stating that my serial number for CS3 is incorrect, this number is the right one from my original box and is the one I installed CS3 to my PC years ago.
Any advice please?

I agree that you should check the eligibility for an upgrade, but also remember, if you go to Help>About, the S/N that is displayed is truncated for your security. Make sure that you have the full S/N from your original product.
Good luck, and if things fail, and you are qualified, contact Adobe Customer Support (not Technical Support), as they should be able to help you.
Hunt

CS3 to CS5 Upgrade - Compatibility Issues...?

Our company is thinking of upgrading to Adobe CS5 and will therefore have to upgrade hardware as well (running Power PC based Macs throughout the art and prepress departments). From what I've heard CS5 only works on Intel based Macs?
They are wanting to do a progressive roll out of new Intel-based iMacs which will obviously come pre loaded with Mac OS 10.6 - we are currently running Mac OS 10.4 on the G5 PPC Macs.
Straight away I see alarm bells ringing... only 1 Mac will be upgraded in each of the Art, Prepress and Digital Departments. There will still be 5 Macs within the area which will still be PPC based (3 in Art, 1 in Prepress and 1 in Digital).
My main question is - would you still be able to run old software (CS3, Quark 6, etc.) on a new Intel iMac so that all Macs across the departments will be able to open the same files regardless of hardware being used?
I know it defeats the purpose of upgrading to new and more powerful software and hardware - but I see no point personally in doing a progressive roll out of hardware and software if it is not going to be done across the entire range of workstations with the same department. Also a lot of outside companies that we deal with have already been upgrading to CS4 and recently CS5. The last time we upgraded hardware was in 2006...
Any replies would be helpful - personally the only way I can see an upgrade working is to apply it across all three departments. It will hit the hip pocket in one huge go but at least everyone will be singing from the same hymn sheet!
Regards, Shaun

The CS3 programs should run fine on those new Macs. Anything older would be a problem.
That said, if you're going to do this, everyone should be upgraded at the same time because of incompatibilities between versions, especially InDesign.
As for Quark, you'll need to check with them. I haven't used it in many many years.
Bob

Ghost objects causing wraps from templates after CS3 to CS5 upgrade

Hi
I've just upgraded to CS5 from CS3 and I have some weird things happening in my templates. As part of the basic design I have some grouped objects in the masterpages. These consist of a text box with a smaller image box placed over it (in effect a picture box story). The image has a wrap applied to it, the text box doesn't. Normally, when I bring the masterpage down, I can just releae the group and bring text into the text box and it will wrap round the image. What is happening now is that when the group is released, it seems to see a "ghost" of the grouped items and it wraps round the obejct as a whole (ie the whole group). There is nothing on page apart from the grouped items, yet the text keeps wrapping round an invisible object that appears to have the sam esize and position as the grouped items on the masterpage. What is going on, and how do I stop it?

Sorry. you're missing the point. I DO want the items. The problem is, when I "bring them to the live page" they are seeing an invisible version of the group underneath them, so the text in the text box wraps round the invisible object, if that makes sense. There is nothing on the live page for it to be wrappng round, but the problem centres on where the grouped items sit in the master page (moving the grouped items away from that spot makes them behave normally). Ungrouping the items on the masterpage solves the problem - but I would prefer to keep them grouped.
If you want to replicate, try this:
1) On a masterpage, draw a text box and put some text in it.
2) Draw a smaller image box, give it a wrap, and position it so it is over part of the text box (so that the copy in the text box acts as a caption for the image).
3) Group the items
4) Go to the live page and Apple Shift click to "release the group". The text (for me) now starts wrapping round the ghost of the grouped items (ie it tends to be pushed to overmatter).

Cs3 to cs5 upgrade query

Hello
I have CS3 (InDesign, Photoshop and Illustrator) and am looking to upgrade to CS5 Design Premium. Is this possible even though I don't currently have Fireworks, Flash or Dreamweaver?
Thanks!

Are those individual products or a suite? If it's a suite it must be CS3 Design Standard. If that's the case then yes, you can upgrade to CS5 Design Premium: http://amzn.to/gHKhsb If you go that route, you might want to read this, too: http://kb2.adobe.com/cps/153/tn_15304.html
Since the upgrade to CS5.5 is $200 more you should jump on this deal.
IMPORTANT: you can only go this route if you actually own a suite license. If you have individual products you'll need to buy this version: http://amzn.to/hTH1lj
Hope that helps,
Bob

Do I need an activation code to re-install CS3 and CS5 upgrade??

I might have to re-install all software but only have the serial numbers, no activation codes. Do I need them and if yes where can I get them?

For Creative Suite, all you need is a serial number. However, if the serial number was used more than on two computers, one of the computers would have to be deactivated. If it was used on a computer that died or is no longer accessible, you can use Web chat to deactivate the old computer.

Do I need to install CS3 on Windows 7 64 bit before installing CS5 Upgrade?

I am replacing a graphic designer's Windows Vista laptop with a Dell Precision T5500 desktop. Do I need to uninstall CS3 from the laptop and decommission the serial number? Then do I need to install CS3 on the new desktop before installing the CS5 upgrade? I was told I needed to decommission the installation, but I don't remember having to do that with other installations. Thanks in advance!

You should definetly deactivate any software before uninstalling. But you don't have to install CS3 in order to install CS5. Just have the serial number handy for verification. That said, depending upon the user's needs, you might want to leave CS3 available.
Bob

Swf previews in browser and doesn't work on server after upgrade from cs3 to cs5

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I have a big site and do not wan't to redo my template unless I absolutely have to.
Here is the link:
http://retinavitreous.com/educationalvideo2010/clips/intro_eyesees.html
Here is the code on my page:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">
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background-color: #0000FF;
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margin-top: 0px;
margin-right: 0px;
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a:link {
color: #FFFF00;
a:visited {
color: #00FFFF;
a:hover {
color: #FFFFFF;
a:active {
color: #99CC00;
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position:absolute;
width:579px;
height:815px;
z-index:1;
left: 168px;
top: 96px;
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position:absolute;
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z-index:2;
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top: 98px;
</style>

<script language="JavaScript1.2" type="text/javascript">

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It's not 100% clear from your post, but you should be aware that CS5 plugins should not work in CS5.5. Because of a CS5.5 bug, CS5 plugins will load in InDesign 7.5.0, but that is fixed in 7.5.1 so they will not load.
You should lean a bit harder on Virginia Systems. They should be able to tell you how to get them the stack trace from the crash which they should be able to look at and tell you which plugin (if any) is responsible for the crash. I could do it for Mac OS X but I don't know how under Windows. You could start by looking at the Event Viewer, though. That may have some helpful information about the crashes and the faulting module.

Can't find this info anywhere... Can I upgrade from CS3 to CS5 or CS5.5?

After using Adobe products for years and years, it's not only my opinion but the opinion of many of my colleagues that CS upgrades are only worth it about every other upgrade. That might be a subjective opinion, but it does lead in to my question: Does anyone know if I can upgrade from CS3 to CS5 or CS5.5?? I can't find that info anywhere on Adobe's site.
Thanks!

Does anyone know if I can upgrade from CS3 to CS5 or CS5.5??
The Adobe Buying Guide clearly states that the answer for CS3 to CS5.5 is yes.
Design Premium example (other Creative Suites are the same):
http://www.adobe.com/products/creativesuite/design/buying-guide.displayTab2.html
You won't be able to buy CS5 from Adobe (not that you'd have any reason to).

Question about CS5 Upgrade from CS3

Hi everyone,
I have Adobe CS3 and want to upgrade to CS5. I noticed Staples are selling the CS5 upgrade version for a decent price.
But it doesn't state if it's for CS4 or CS3/CS2. I contacted them, but they said they are both the same.... but I don't know if I can believe them.
Is the upgrade version for CS4 and CS3/CS2 the same thing in retail outlets? (i.e. you can enter in a CS4, CS3, and CS2 serial number for the same disc or is there separate products for each previous version - i.e. CS4 upgrade is different than a CS3 upgrade?)
I noticed when you buy it from the Adobe Store or even other sites like Newegg, they are marked as 'CS4 Upgrade' and 'CS3/CS2 Upgrade'... but on Staples its only 'Upgrade' and they told me it 'probably works for CS3 as well'.
Link to product on Staples site: http://www.staples.ca/ENG/Catalog/cat_sku.asp?CatIds=&webid=885931&affixedcode=WWhttp://www.staples.ca/ENG/Catalog/cat_sku.asp?webid=885938&CatIds=&AffixedCode=WW
Your help is greatly appeciated!
Thanks!
J

The upgrades are different in that they require different serial numbers for the upgrade. I don't believe you can use the CS 4 upgrade if you only have CS3. Call Customer Service to get an official response.

Once again: prints too dark after upgrading CS3 to CS5

Hi, I know this has been discussed before, but I haven't found a solution to my issue in the existing threads. I am most likely missing something obvious, and perhpas someone here can point it out to me.
I recently upgraded from CS3 to CS5. In both editions of photoshop I followed Eric Chan's recipe for setting up the print workflow: http://people.csail.mit.edu/ericchan/dp/Epson3800/printworkflow.html. In CS3 everything works as expected, i.e., the print matches the soft proof. Printing the same image from the same computer/monitor in CS5 produces a print that is much darker than the softproof or the CS3 print.
In case this is relevant, my psd files are all in Adobe RGB 1998, I use the Epson supplied print diver (v5.51) for the Stylus 3800. I use the icc profile for Epson's Exhibition Fiber paper, which is what I am printing on. The conversion method is Relative Calorimetric with Blackpoint Compensation checked. Photoshop runs on a 32bit Windows XP SP3 machine.
Any suggestions? Are there any settings that are not mentioned in Eric Chan's write-up that I should look at to find the source of the difference? Is there anything else that could account for the different prints?
Thank you!
Martin

Thank you for the help! Here are the screen shots. I printed the wacked image from CS3 and CS5. In CS3 everything looks right, i.e. the soft proof matches the print. In CS5 the soft proof looks the same as in CS3, but the print is dark. A photo of the printout is attached at the end.
CS3:
CS5:
Result:

Upgrading from CS3 to CS5 issues

I work at a medium size College on a pretty small team, 1 editor/writer, 1 communications coordinator, and 1 designer (me). I've been using InDesign (ID) for 5 years now and we added on the InCopy (IC) workflow a few years ago with CS3 (both of us then had CS3). The editor and I just recently upgraded from CS3 to CS5 and we've hit a snag. I opened a project, the Academic Catalog in fact, in CS5 that we began in CS3 which we were almost finished with and when I tried to check out a story I got this error.
"This story needs to be converted to "InCopy Document" format in order to edit it."
The editor got the same message in IC. So I thought maybe files created by CS3 for IC don't work with CS5 so I decided to try to unlink the INCX files in ID and relink. Sure enough it created a new ICML file which the editor was able to open, edit, and save in IC. And I thought I had my problem solved until I opened the file in ID; when I tried to update the linked file ID crashed. I've tried unsuccessfully to get the updated stories from IC to update in ID w/o crashing. I've restarted the computer; it is Windows afterall. I've run 'Updates' in both our programs, and it says there are none. I've tried tossing the ID and ICML file; fortuanalty I was smart enough to do all this with a copy of the orginal CS3 file. I followed all my above steps a second time and it's still crashing. I'm not sure what to do at this point. Does anyone have any ideas? Is there a known issue like this?
btw, we're both running Windows Vista and both in CS5 (7.0).

AM
I might just have to go back to CS3 to finish this project up—fortunatly I foresaw an issue like this and kept CS3 installed. That will most likely solve the problem with this project, provided it too does not crash. And that is my concern for future 'new' projects in CS5, are those going to crash too? I think I'll do some testing with my editor.
Bob,
What type of additional info would help?
Thanks,
Colleen

Would Adobe Photoshop CS5 upgrade work to upgrade from CS3?

Would Adobe Photoshop CS5 upgrade work to upgrade from CS3?

Please don't kill the messenger. You are not addressing Adobe here.
Just a clarification in general:
BOILERPLATE TEXT extracted from the FAQ:
https://forums.adobe.com/thread/375816?tstart=0
Do not be abusive or aggressive in your tone
An aggressive, demanding, accusatory or abusive sounding post will often evoke an aggressive or abusive and unhelpful reply.
Remember, you are not addressing Adobe here in the user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.

CS3 to CS5 upgrade

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