CS4: Font not missing, but glyph doesn't show

I have a Word 2003 document that I am trying to import as a test file. It has 2 sets of symbols: greater than or equal to and less than or equal to, one set in Times New Roman and the other in Symbol (PostScript).
I have InDesign CS2 and CS4 on my computer (PC, Win XP). When I place this file in CS2, all symbols are fine.
When I place it in CS4, the Times New Roman symbols are fine, but the Symbol font symbols appear as pink boxes. Find Font does not show any missing fonts, and selecting the box reveals that CS4 knows it is in Symbol font.
When I look at the Glyphs palette in both CS2 and CS4, I see both symbols are there and both have the same codes (GID:98/Unicode:2264 and GID:114/Unicode:2265).
I've pored over the import settings in CS2 and I don't see anything different.
So what is going on? How can I get this font to appear correctly in CS4?

The other option that springs immediately to mind is to pre-process the Word files with VBA. Characters in Symbol font in Word are sometimes just like any other character, but occasionally Word likes to make them into, dang it I can't remember what it's called. It basically surrounds them with field codes which are invisible to the end user. (Wordperfect -> Word conversions are particularly troublesome in this regard.) Changes to InDesign's Word/RTF file importer have caused a wide variety of Word dirty tricks to import with varying degrees of success over the years, so I'm unsurprised to learn that CS4 is failing to import your symbols where CS2 was successful.
Unless you're far more comfortable with VBA in Word than with JS in ID, I'd say: use Jongware's script. Or (as he mentioned in his linked thread) try saving as RTF before placing, before you start trying to automate the find/replace process in one of the two apps.

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