CS4 Master Collection Installation Issues

I recently purchased a new Dell Studio Laptop and attempted to install the CS4 Master Collection last night.  There are 5 Application Disks total in the package.  It starts out fine, goes through the first disk, asks for the second (had minor issues with the 2nd disk being read by the lap top, but once it was recognized that installed as well), then when I insert the third disk, it gives me a screen that just says "exit."  At first I thought the additional two application disks may just be extra apps, but when going through my systems menu, many of the programs that should be there are not installed.  What is happening? And how do I fix it?
Thank you

I recently purchased a new Dell Studio Laptop and attempted to install the CS4 Master Collection last night.  There are 5 Application Disks total in the package.  It starts out fine, goes through the first disk, asks for the second (had minor issues with the 2nd disk being read by the lap top, but once it was recognized that installed as well), then when I insert the third disk, it gives me a screen that just says "exit."  At first I thought the additional two application disks may just be extra apps, but when going through my systems menu, many of the programs that should be there are not installed.  What is happening? And how do I fix it?
Thank you

Similar Messages

  • CS4 Master Collection Activation issue

    I have installed CS4 master collection on my 2 PC's.
    The first of these was a new build PC using Vista Ultimate 64bit, I installed Vista and CS4 on a RAID 0 array comprising 3 Sata drives. CS4 was then activated on this machine as well as my other machine.
    After a couple of days the RAID array started showing errors, which I believe was down to the poor nVidia drivers / onboard controller.
    Anyway I reinstalled Vista & CS4 onto a single drive, when it came to activating CS4 however I get a message saying the serial no. has already been activated on 2 machines.
    Now Adobes FAQ states that CS4 will recognise a reinstall on the same machine, however I think that because I have gone from a RAID array to a single drive then CS4 will not be able to detect this as the data will have been spread over the 3 physical drives.
    I have contacted Adobe support and am waiting on a response, in the meantime is there something simple I have missed?

    The RAID problem was with CS2.
    The OP's issue is that he didn't deactivate before reinstalling. Only
    Adobe can help and there should be a phone number to call for activation
    assistance on the activation denial screen.
    Bob

  • CS4 Master Collection Installation Fails

    I have tried several times over the last 2 days to install the CS4 Master Collection from the 30-day trial DVDs. However, it has failed every time I have tried with the folowing message: "Error 1603. Fatal error during installation." I have used the Adobe Support Advisor to read the log file and deleted the specified files, but it still fails. I just tried installing Fireworks by itself and it still failed. It should not be this difficult.

    i have the same error 1603 my os is windows xp and all that aplications are closed and i dont know why it keeps showing me that error. i am running from an adm account could it be that???

  • CS4 MASTER COLLECTION installation problem on VISTA SP1

    whenever i try to install CS$ MASTER COLLECTION on VISTA it shows me the following message. . .
    http://img132.imageshack.us/my.php?image=83377733oh8.jpg
    any solutions? plz help me...........

    I get the same problem - any solution yet?
    CS4 programs crash at Startup so I unistalled it plus CS4Clease and MS Clean Installer as advised in forums.
    only to find the problem is still not fixed
    when installing a
    Warning message at install stating cs4 minimum system requirements are not met (this did not appear the first time I installed the program)
    http://img132.imageshack.us/my.php?image=83377733oh8.jpg
    where as CS4 worked for several months, before the error occured
    this is the only warning
    it then installs CS4 no problem.
    after install
    Photoshop and Dreamweaver run but the rest of the packages including inDesign do not - they all crash on startup - continously
    I have searched the forums endlessly with no avail.
    Would a vista update have stopped CS4 from recognising or identifing the OS, thus causing the program to initially crash?
    Vista Home Premium SP1, 32bit, Toshiba Qosmio F50, Intel Core 2 Duo P8400 2.26GHZ
    please advise

  • CS5 Master Collection Installation Issue

    I have a 15in retina display mac running on mavericks. I recently ran a clean up software for my computer and it deleted all my adobe applications. When I try to install from the disk I get the error "installer failed to initialize" and adobe support advisor did not detect an issue. I've tried just about everything and I can't get it back. Any help would be much appriciated! I can supply any additional information you might need

    Hi Onsides,
    Please check the compatibility of CS5 Master collection with 10.9, it has not yet been tested.(http://www.adobe.com/store/en_us/popup/software/creativesuite/mastercollection5/systemreqs .html)
    Please go through this link & perform the steps, :-
    http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-bootstrapper-cs5.html #main_Installer_failed_to_initialize_
    Please let us know if it worked.
    Regards,
    Rajshree

  • CS4 Master Collection Installation - Insufficient Space

    On the Options screen, I have "Easy Install" selected and the screen shows Available space: 38.4 GB/Total size: 8.7 GB. And I keep receiving the error below. Under it has a red exclamation mark: The size of your selected option exceeds the available space."
    Insufficient Space: The selected options exceed the available disk space in your chosen install location. Please change your selections or choose an install location with adequate space available before proceeding.
    My C Drive is my Operating System partition drive with free space of 800mb/10gb.
    The Installation Location is to my D Drive with free space of 38.4gb/100gb.
    Installation Location: D:\Program Files\Adobe
    Thanks in advanced,
    Steven

    Ocala,
    Creative suite installs a number of common components on C: regardless of where you tell it to put the applications, and also uses a lot of temporary space there as well during installation (not at all unique to Adobe, by the way).
    There are fairly regular posts from people who have partitioned there systems and left practically no space on the C: drive who are now discovering this is not a practical strategy in the 21st century. Less than 20 GB free space on the C: drive tends to make me nervous. :)
    Peter

  • Installation problem on CS4 Master Collection

    WHen I attempt to install CS4 master collection on Vista Ultimate X64
    While the installer is "checking system profile" the next window shows "Loading Setup"
    I then get a System Check error page. The window label is "Adobe Creative Suite 4 Master Collection Installer - Alerts"
    In the box it says, System Check.
    Critical Errors were found in setup for Adobe Creative Suite 4 Master Collection.
    Session has dependencies that cannot be satisfied.
    please see the Setup log file for details. click Quit to exit Setup."
    Then there is a Quit button, that is the only option.
    Any ideas which services need to be enabled to be able to install creative suite?

    I do have service pack 1 for vista ultimate x64.
    Here is the end of the log....
    [ 436] Thu Oct 30 19:12:48 2008 DEBUG
    PayloadPolicyInit: BEGIN Updating installstate for payloads
    PayloadPolicyInit: END Updating installstate for payloads
    PayloadPolicyInit: BEGIN Creating policyNodes
    PayloadPolicyNode._SetPayloadAction: none for {092DF7B0-6E10-4718-9763-9704CC4E6EF9} Adobe Anchor Service CS4
    [ 436] Thu Oct 30 19:12:48 2008 ERROR
    Unable to load fileOptions from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Options\Op tions.js
    Log of: object
    name {string}: TypeError
    message {string}: 'collectionID' is null or not an object
    number {number}: -2146823281
    description {string}: 'collectionID' is null or not an object
    [ 436] Thu Oct 30 19:12:48 2008 DEBUG
    updating path to Win32
    WizardControl: loading page "Progress" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Progress\P rogress.js
    updating path to Win32
    WizardControl: loading page "Register" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Register\R egister.js
    updating path to Win32
    WizardControl: loading page "Finish" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Finish\Fin ish.js
    HTML data complete: Welcome
    HTML data complete: Eula
    HTML data complete: Progress
    HTML data complete: Register
    HTML data complete: Finish
    [ 436] Thu Oct 30 19:12:48 2008 ERROR
    Critical errors were found in setup for Adobe Creative Suite 4 Master Collection:
    - Session has dependencies that cannot be satisfied.
    Please see the Setup log file for details. Click Quit to exit Setup.
    [ 436] Thu Oct 30 19:17:23 2008 INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    Doesn't really make sense to me....

  • CS4 Master Collection Updated Installation Media

    I am setting up a remote deployment package for CS4 Master Collection using the Development Tool Kit to use with SCCM.
    I was initially using the 4 installation media provided using the steps provided in the documentation. However, they are clearly outdated now and require updating. If i download the Installation media from the http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html webpage will these have the current updates installed or will the client systems have run the updates still?
    I did find the remote updating tool but it states it is for CS5 and above. Is there a similar tool for CS4?
    Thanks for any assistance.

    Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum'
    Mikey_it please be aware the installers available at Download CS4 products are for retail licenses.  If you are deploying the software then it is likely you have a volume license.  In this case you will want to download the volume license installation files from https://licensing.adobe.com/.

  • CS4 Master Collection trial installation blocks CD installation

    Hi!
    I'm  need someone to help me. Here is a description of what happened, when I installed the Creative Suite (CS4) trial and tried to install the full version:
    1) I installed the trial version of CS4 Master Collection from a CD because I didn't need the whole version (or so I thought at that point, I was stupid as seen later).
    2) The installation screen told me I was able to insert the activation key later if I wanted. My impression was that I can do the installation and then upgrade to the full version if I wish.
    3) I run through the installation smoothly. No errors occurred during the installation.
    4) I could use the trial for 30 days after which the version expired.
    5) Then I tried to upgrade to the full version using the CD activation key. Unfortunately, the key didn't work but rather showed a red cross and an error message popped up saying the activation key was "not valid".
    6) My friend told me I should remove the trial version and then reinstall from the CD. However, the same problem also occurred in some other computers, so I believe that's not the only cause of the problem.
    7) After spending some time on internet, I found the following blog dealing with the topic:
    http://sherylcanter.com/wordpress/2009/02/problems-removing-and-installing-adobe-cs4/
    I read some of the messages posted in the blog. I started searching for the cleaning tool  mentioned in the blog, and finally found the tool from Adobe web:
    http://www.adobe.com/support/contact/cscleanertool.html
    I would really appreciate if someone with similar experience would tell, whether this tool really works in the latest versions of Windows (Vista, 7 & 8, I have 7).
    I would also appreciate any assistance on the topic.
    I already tested removing the "cache"-file from /C:/Program FIles/Common FIles/Adobe/Adobe PMC/cache/.. My effort had no effect.
    If I really need to install my system again, will I lose all the files on the computer I'm using? I don't want to believe  that. Probably I can store some of the most important files on an USB-memory and still be able to use the Suite when it's installed and the files returned to my computer? I surely need to backup the system on my PC and not the others that were connected to it (any additional backup would be a catastrophe )?
    I'm sorry for all the stupid questions & stuff, but I'm trying to get my message as clear as possible.
    CS4 is an expensive software, so I really need to get it work. Installing the Suite from a CD should be possible because anyone may have  a trial on his PC before buying the full version on CD. That's the purpose of the trial version, I see.
    Thank you for any help!

    Thank you for a fast reply!
    The problem is stated in the title of my previous message: I cannot install the full version because I installed the trial.
    Formatted as a question: "How can I get the CD installed with the original serial number?"
    You wrote: "And where did you actually buy your CS4 license? There's a lot of fakes out there..."
    >The license belongs to my employee. I'm totally sure that the version I'm trying to install is not a fake.
    "Other than that you could simply have used a wrong region installer for your trial and the serial number ranges are not compatible"
    >Could you clarify that more. The Suite has worked perfectly before I installed the trial. The installer only asked me to accept the license agreement and to choose between the trial and the full install. I was not asked anything else.
    "You lose yourself in lengthy descriptions without actualyl ever telling what the problem really is, what the exact text of the warnings/ error messages is, what exact system you are on and so on"
    >I admit my "question" was lenghty and somewhat messy. Here are some more details:
    Country: Finland
    Operating system: Windows 7 (as mentioned earlier)
    Computer: Fujitsu (all requirements of the Suite are fulfilled, as the trial worked well)
    Exact error message: "The serial number you entered is not valid. Click OK to retry entering the serial number."
    Situation: I installed the trial, waited 30 days, and the trial expired. After that I tried to insert the disk serial number.
    Possible solutions: Removing the trial and installing from beginning.
    Internet access: Was ON during the installation.
    The program has installed correctly earlier. Even with the serial number put in the back side of the disk.
    Right now I don't have the information of the place where the Suite was bought (probably the origin is not in Finland). I can find it out on Monday. Possibly it was bought used that would make tracking a bit difficult.
    Please ask if anything is still unclear. I know more on Monday, so if you can specify what information is essential by then, I would appreciate, and come on Monday with the asked pieces of information.
    Hope this message clarified something.

  • Installation CS4 Master Collection (Trial): Photoshop doesn't start

    After installing the following products from the CS4 Master Collections DVD (as 30 days trial versions):
    - Acrobat 9
    - InDesign
    - Illustrator
    - Photoshop
    and everything (what is possible) else UNCHECKED I get the following error at the end of the installation:
    "Finished, with Errors" and then the detail:
    "Adobe Photoshop CS4 German Language Pack
    Fehler:
    Error 2."
    The first 3 of the above programs starts in german and works fine. Only Photoshop will not start and show the following english error:
    "Adobe Photoshop CS4
    Some of the application components are missing from the Application directory, Please reinstall the application".
    Unfortunately, there is no information about WHICH components are missing and WHERE is this "Application directory" where I could double-check this missing files.
    Could anyone help me to find this missing components?
    Is there a Logfile where I can check them?
    Can I look for information about installation-errors?
    (I know, we have a file called "Adobe Creative Suite 4 Master Collection 4.0 dd-mm-yyyy.log".)
    But I need some help to find the missing components. Some lines that could describe the problem are this:
    [    1620] Thu Apr 09 13:27:12 2009 ERROR
    Source file for installation not found at D:\Adobe CS4\extensions\AdobePhotoshop11-de_DE\Assets\_148_ed20f3808d3a830de9e79404cb149063
    [    1620] Thu Apr 09 13:27:12 2009 FATAL
    JavaScript processing failed with error:
    Uncaught JavaScript exception: Source file for installation not found at D:\Adobe CS4\extensions\AdobePhotoshop11-de_DE\Assets\_148_ed20f3808d3a830de9e79404cb149063
    [    1620] Thu Apr 09 13:27:12 2009 DEBUG
    Rolling back prior actions...
    I have checked this "not found source filename" on my DVD#3 and found it with 8.35 KB (8'557 Bytes). I can open it and it contains readable code on 156 Lines starting with:
    <?xml version="1.0" encoding="UTF-8"?>
    and ending with
    </html>
    Do you have any idea what could generate my problem if the file exist on the media, can be read but the installer tell me the exact opposite?
    What could I try to solve this problem?
    Do I have any chance to install the language pack separatly? (It seems, that Photoshop CS4 itself has been installed, at least a so called directory exists and many *.DLL and the photoshop.exe can be found)

    Normalerweise solltest Du gar nicht in die Verlegenheit kommen eine südamerikanische Version in Deutschland zu installieren. Hast Du die Möglichkeit die DVDs alle zu mounten? Dann versuche das.
    Ein anderer, aufwändigerer Weg ist der, dass Du die erste DVD mit allem drum und dran auf den Server kopierst, der Installer besteht aus einer vielzahl von Payloads. Dabei sind nach dem ersten Kopieren viele leer, von den nächsten DVDs kopierst Du die Payloads, nur die Inhalte in deren Ordner vom Installer der ersten DVD. Am Ende hast Du einen vollständigen Installer an einer einzigen Stelle, der bei Installationen von einem Netzlaufwerk Sinn macht und das zukünftige Installieren beschleunigt.

  • I lost the installation disks for CS4 master collection. Where can I download the installation file?

    Hello,
    I lost the installation disks for CS4 master collection polish version. Where can I download the installation file?

    Hi filmowka,
    Welcome to the Community!
    Go to http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html and choose Master collection CS4 from the list.
    Follow the Very Important Section else the download will not start.
    Thanks!
    Ankit

  • No full installations on CS4 Master Collection disc

    I am not able to install some programs (e.g. Premium Pro) when I use the CS4 Master Collection DVD disc.
    I have uninstalled all the programs under CS4 MC previously. But I am still not able to install the full set.
    I am using iMac OSX 10.5.8

    You mean to say in the Installation Options, Premiere Pro is disable and somehow you are able to click the check box. This happens due to the fact that Premiere Pro is already there in the machine either through Premiere Pro installer or from Suite's previous installer. Please uninstall that Premium Pro and run again Suite installer and it should be enabled.

  • Installation Download for CS4 Master Collection?

    I am trying to transfer my CS4 master collection to another computer, but no longer have the installation disk. I was given the key by the adobe customer service agent following verification, but was told they no longer provide a download for CS$ since CS% is out now. Adobe also claimed not to have any more disk in their warehouse. Can anyone please help because I need it for school. Thanks.

    Hi filmowka,
    Welcome to the Community!
    Go to http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html and choose Master collection CS4 from the list.
    Follow the Very Important Section else the download will not start.
    Thanks!
    Ankit

  • Install of CS4 Master Collection on PC running Vista. Installation hangs up in "preparing to install."

    1. Computer died that used CS4 so was unable to deactivate product.
    2. Began install on another PC using Vista with downloaded CS4 Master Collection from Adobe website after several attempts to download.
    3. Entered my serial numbers.
    4. Install continued.
    5. Received error message: Failed to install Premiere Pro and Encore.
    6. I continued the install.
    7. Computer crashed.
    8. Rebooted.
    9. Began install again.
    10. Computer hangs up on "preparing to install"
    Tried to deactivate my serial numbers and start all over again (first activation is on old computer and can't deactivate that number and now my computer is hung up on trying to install the second version of CS4!) but am totally in limbo. Thanks in advance for any help!

    RUn the cleaner tool and try again.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Mylenium

  • Installation of CS4 Master Collection Query

    Hello
    I intend to buy CS4 Master Collection to use on my home laptop for media work.
    The license agreement for Create Suite software states that users can install and use one copy of the software up to the permitted number of compatible computers as long as the user presents a valid serial number for each copy.
    The agreement also states that the primary user of the software can install the software at a work computer and a secondary home computer or portable computer, provided that the software on the home or portable computer is not used at the same time as the software on the primary computer.
    My question is  -  does this agreement enable me to install the CS4 Master Collection on my current laptop and any future laptop purchases should I be required to replace or upgrade my portable computer?
    Thanks in advance
    Alastair

    The spirit of the agreement is that you are the only user of the two concurrently activated computers and that you will only use one machine at a time. As for a future computer, there's a deactivation feature that allows you to move the activation to a new machine.
    Bob

Maybe you are looking for