CS4 Problem with Acrobatinfo.exe

I'm having a really obnoxious problem with CS4 (as far as I can tell, every part of it, tested with InDesign, Acrobat, Illustrator and Photoshop).
Every time I open an Adobe application and every 30 second to 3 minutes thereafter, my system hangs for a few seconds, with stuttering screen updates and then the whole screen flickers with a greenish tinge and then goes back to normal.
I've managed to track down the problem to the process Acrobatinfo.exe. Once I started watching the tack manager, I noticed that, without fail, each hang and flicker was preceeded by about 15 seconds of Acrobatinfo.exe starting, sitting around and then peaking at 50% CPU (all of one core/processor I imagine). Shortly after that, the process closes and everything is good again for another few minutes.
System is Windows XP, SP3. 2GB of RAM (and this happens even if nothign else is running). All windows and video card drivers are completely up to date.
Is anyone else having this problem? Any ideas on how to solve it?
Thanks
Tom

After over 10 hours of pain, I've finally solved this problem. It was the Adobe Improvement Program.
I discovered this after noticing that none of the other accounts on this computer had the problem I was having, so after hours of painfully rebuilding my profile from scratch and testing as I went, Acrobat asked if I'd like to join the program.
The second I signed up the same flickering and hangs started up again, and as soon as I said "no !@#$@#!$ thank you" it fixed the problem.
Apparently declining to join the program just on Acrobat set a global setting, as none of the other CS4 apps exhibited any slowdowns after that.
I am livid at the time I wasted tracking down this ridiculous bug, and hopefully this provides some help to others who experience similar problems.

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With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
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Photoshop/Bridge CS4 problem with AFP shares

Hello,
I have recently purchased Photoshop CS4 and encountered the following problem: when opening images from a NAS share connected via AFP using File/Open command, Photoshop will correctly display the list of files but Open command in the File open dialog remains disabled after a file is selected from the list.However, I can open the same file by dragging and dropping it from the Finder to the Photoshop Dock icon or later using the Open recent menu command.
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If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
See:
http://www.adobe.com/support/techdocs/322391.html
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Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
When problems arise, a lot of valuable work can be lost.

PS CS4 problems with OpenGL drawing enabled

I've just upgraded from PS CS3 to PS CS4 (default 32 and 64 versions) and I'm having problems with seeing image files above a certain size (even moderate size) with OpenGL Drawing enabled. Disabling OpenGL Drawing results in very slow image display (very easy to see the blocks being drawn one at a time), much slower than with PS CS3.
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Main monitor (where I display Photoshop images) selected as primary in the driver dialog.
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Either way, neither version is anywhere near working properly.
Oh yeah, and I made a typo on the RAM. It's 6GB and not 4GB, not that I think that would make any difference.

Having problem with svchost.exe/ntdll.dll errors causing GPSVC (Group Policy Client) to crash preventing users from logging into the server.

Recently (within the past 2 weeks) I have noticed a few of our servers will have problems with the svchost.exe application causing the GPSVC (Group Policy Client) to crash. The only fix at that point is to reboot the server since the GPSVC service is tied
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I noticed the following errors when this occurs:
Log Name: Application
Source: Application Error
Date: 7/23/2013 4:35:26 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Server1.xxx.xxx.net
Description:
Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7d8
Faulting process id: 0x46c
Faulting application start time: 0x01ce877f9476ac07
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: d252d26d-f372-11e2-8ad4-005056ac00e8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-07-23T08:35:26.000000000Z" />
<EventRecordID>158950</EventRecordID>
<Channel>Application</Channel>
<Computer>AAW19XM2.agency.nwie.net</Computer>
<Security />
</System>
<EventData>
<Data>svchost.exe</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc3c1</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000024</Data>
<Data>00000000000cd7d8</Data>
<Data>46c</Data>
<Data>01ce877f9476ac07</Data>
<Data>C:\Windows\system32\svchost.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>d252d26d-f372-11e2-8ad4-005056ac00e8</Data>
</EventData>
</Event>
All of our servers are running Server 2008 R2 Enterprise where we use Citrix to deliver desktop sessions to our users, but some are virtual and some are physical. This seemingly impacts our virtual machines more, and our VMs are hosted through VMWare, however,
about 5 months ago a similar error fired on a non-virtual machine:
Log Name: Application
Source: Application Error
Date: 2/27/2013 6:57:58 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: AAW29033
Description:
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Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7d8
Faulting process id: 0x6c0
Faulting application start time: 0x01ce14e1af313fd9
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ed3d01c4-80d4-11e2-9128-b499baa9e5e8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-02-27T11:57:58.000000000Z" />
<EventRecordID>286291</EventRecordID>
<Channel>Application</Channel>
<Computer>AAW29033</Computer>
<Security />
</System>
<EventData>
<Data>svchost.exe_gpsvc</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc3c1</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000024</Data>
<Data>00000000000cd7d8</Data>
<Data>6c0</Data>
<Data>01ce14e1af313fd9</Data>
<Data>C:\Windows\system32\svchost.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>ed3d01c4-80d4-11e2-9128-b499baa9e5e8</Data>
</EventData>
</Event>
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the Group Policy Client service to stop?

You still out there looking at things? If so I have an update. The issue hasn't stopped, even though it did seemingly die down for awhile, however, it is now back with a vengeance.
I am able to force it to happen by killing the svchost process that is hosting GPSVC. If I run gpupdate /force, then logout/login it does get GPSVC running again. Furthermore, if I simply start svchost again via the Task Manager GPSVC starts running again.
When I access the server remotely with KVM it acts just like it does as if I'm logging into it via Citrix/RDP which for Admin IDs gives an error saying "Failed to connect to a windows service. Windows could not connect to the Group Policy Client service...",
however, normal user accounts just get a message when logging into the server "The Group Policy Client Service Failed the Logon. Access is denied."
I haven't opened a case with Microsoft yet, but we about ready to because of the increase in these errors.
If you have any further suggestions that would be great, otherwise I'll provide an update once I get word back from Microsoft.
**EDIT -- apparently I mistook the the server's SCM's actions as my own. I was able to successfully crash the GPSVC service by killing the hosting svchost process, however, after I crashed it and let it sit crashed for awhile when I attempted
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Bridge CS4 - problem with yellow thumbnails

I've installed Bridge and Photoshop CS4 and am having a problem with very yellow thumbnails (I still have CS3 installed and this is NOT happening there with the same images). I'm running on a a Windows Vista Service Pack1 platform. When I download my images from my Nikon D300 NEF and jpg files they look fine on the card and the download selection screen in Bridge but when they are downloaded they are VERY yellow (both NEFs and jpgs). The minute I open them in Photshop CS4 they are fine with no adjustments necessary. Does anybody have any ideas?
j.
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If you use the embedded jpeg do you still get yellow thumbs? Don't have CS4 but that option is under workspaces quick link I think.
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3 - In the timeline of Premiere, after you dragged images, you can select them and right click to perform "resize to frame size": it seems to run good without problem, but what appen to the photo? Which is it's pixel?
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J�r�me - Belgium

Thank you for your reply Atmguy ! I put in my command the classpath of the jar's who are in my /bin folder.
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Exception in thread "main" java.lang.NoClassDefFoundError : main/CreaGestaOh, it changed ! but I don't understand the problem . What does it mean? "Java cannot find the class main/CreaGesta", or "An error occured in main.CreaGesta" ?
Can somebody help me to solve this new error ? Thank you !

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I asked because I had the same problem with PS CS2 and mac OS 10.2.8 on a 2 x 1Ghz mac.
(adbobe level 3 Support was able to reproduce the error but there was no solution)
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I was just curious if I 'd have an idea to solve this problem.

Problem with my exe code

Hello,
I have a small problem regarding to my code. I have attached the source code. There isn't any problem with the vi code. But when I convert the vi to exe, and double click the exe file in order to open it , the program is trying to start, I mean it is acting like I clicked the run button. I said it is not a problem, because all the values (test duration, delay duration, high limit, low limit) are zero. Therefore it is attempting to run, but only very small portion of the pressure reading occurs. What do you think about the cause of this problem? Thanks for your help.
Ahmet
Attachments:
front panel1.jpg ‏47 KB
Oksijen_Atolyesi.vi ‏45 KB

Hi Ahmet,
when duration and delay are zero, the your DAQ loop will (probably) run only once, thus giving you only small amount of data...
Best regards,
GerdW
CLAD, using 2009SP1 + LV2011SP1 + LV2014SP1 on WinXP+Win7+cRIO
Kudos are welcome
Attachments:
Oksijen_Atolyesi.vi ‏35 KB

Problem with BRIGHT.EXE in QOSMIO G40

Hello and good morning,
I'm a new user here at the forum, and i hope i'm posting in the right place :).
I just bought, well in march a Qosmio G40, and i'm very pleased with it, but 3 days ago I noticed a problem with it, the program BRIGHT.EXE, which controls the brightness of the flatscreen is not working (well, it stoped working), when i press the button in the operacional front panel, or use the combination FN+F6 or F7, it doesn't work, windows says that the program BRIGHT.EXE gave an error but doesn't specify which error.
Does anyone have any idea of why it is happening and a way to solve it ?
Best,
Ricardo

Thank you guys for your answers.
I'll try first to install the Value Added Package first. Do I have to uninstall the version i have first? or can i start the instalation and it will uninstall automatically ?
And then if the re-installation won't work, i'll try to rollback my OS.
Ricardo Monteiro
BTW: as i have Vista in Portuguese (:( ) i still don't have SP1 ehehe
Message was edited by: ricardo_monteiro

CS4 Problem with Acrobatinfo.exe

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