CS4 reinstall problems

I have been using CS4 for many years with no problem ever reinstalling after a computer factory reinstall until today. When I go to install CS4 back onto my computer this is what I get: "Some of the application components are missing from the application directory, please reinstall the application." I have reinstalled it 2 times now and nothing is working. Can someone guide me in the right direction? Thanks!

MMR75 are you still installing the software from your original installation media? If so you may want to download a fresh copy of the installation files. Please see http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html for information on how to download the installation files. Please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download links.

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CS4 Crashing Problems - Questions

Just curious in regards to all of these "CS4 Crashing" problems.
1) Before updating to Snow leopard, did you people do due diligence by at the very least checking the S.M.A.R.T. status of your drives and do a Permission Repair first BEFORE updating?
2) Did you make a clone of your working perfectly Leopard disk, or at least do a current (minutes before) Time machine backup?
3) Did you check first which 3rd party extensions such as those by Unsanity (FontCard), YouControl(Font), Growl, etc. that will NOT play nice with Snow Leopard yet until they are updated (if ever?)... and pre-update delete them?
4) Did you check to make sure that all of your fonts have been disabled and those that are NOT specifically from Apple, are removed from the User Font folders... and NOT set to load at startup?
Now after all of that... did ya still "freely" and without a gun to your head, update to Snow Leopard... a brand spankin' new (dot.zero) OS release and expect absolutely NO bugs: small, large or just inconvenient for the time being?
And now your whining here?... and complaining to Apple?
Have any of you considered reverting to your clone of Leo 10.5.8 until certain issues (yours) have been fail-safely fixed?
For the record, I did a straight-up SL update on a 2.16 CoreDuo MBP, and a 2008 8-core MacPro with NO problems! Everything working fine in 32-bit and 64-bit (MacPro), including even FreeHand under Rosetta.
NOTE: check your fonts!!! Whenever something crashes here or at any of my clients unexpectedly, font and/or font cache corruption has been the main culprit, now for over 20 years(!)

DocPixel-BMW wrote:
Well on one hand, I was guilty of letting out a rant against all of the whiners... on the other I was trying to be a bit helpful.
Maybe it will cause someone to think before starting another "Adobe or Apple must die or fix this" thread. It grates on the nerves... considering most should "fix" their expectations, upgrade habits, and most of all, the area between their ears first... BEFORE posting.
Welcome to the common sense club. A club with very few members.

CS4 Export Problem

I have an external hard drive to which I export my encoded CS4 video files once I have finished editing. The problem is that, in doing so, space seems to be used also on my C drive. I need to find and delete these files on my C drive once my PP project files are rendered to my external drive. I have looked in temp files but they not there. Can anyone advise me on this?

That's done it S.V. Many thanks!
Lewis B.
Date: Mon, 13 Sep 2010 11:13:53 -0600
From: [email protected]
To: [email protected]
Subject: CS4 Export Problem
I'm a newbie so don't take my word as gospel buuuuttt....
If you're using Vista you might be making the same mistake as me. Go edit>preferences>media, hover the mouse over the media cache files location (i.e. C:\yadayada) and TYPE that into the bar at the top of the my computer. Don't click through and try and find it, TYPE it like you would an internet address in a web browser.
Silly Vista.
>

CS3 reinstall problem - asking for uninstalled CS4 beta

I have a PowerBook G4 with 1.5 Gb RAM running Mac OS 10.4.11. I have the CS3 Suite installed and last year downloaded a beta copy of Fireworks CS4. After using it a bit, I uninstalled Fireworks CS4 with the Adobe uninstaller.
I recently had a problem with Bridge and decided to uninstall and reinstall the software. I uninstalled Photoshop CS3 (in order to uninstall Bridge) and when I began to reinstall Photoshop, the installer ask me to insert the Fireworks CS4 disk! Since I don't have that disk, I hit cancel and the install terminated (I tried this multiple times and rebooted each time)
I then downloaded and ran Adobe's CS4 Cleanup app. It found NO CS4 apps to clean up.
Any suggestions would be appreciated.
Mark

Thanks Neil and Buko for your input. Here's where things stand now:
1) I uninstalled FW CS4
2) I uninstalled CS3
3) I ran Cleanup Script
4) I repaired permissions using Disk First Aid
5) I reinstalled CS3
The problems with Bridge remained (sluggish, won't display icons properly, won't show a preview image, won't operate the folder list, etc.).
So I called Adobe support. Unfortunately, because I am having problems installing CS3 and NOT CS4, support is NOT FREE. The rep was helpful though -- she pointed me to document number 331594 (Diagnosing Bridge problems) and told me to start there. I followed EVERY step . . . disable start-up scripts, reverted to original preferences, cleaned up the cache, disabled the folder windows, and the problems remain.
Guess I'll have to pay . . .
Lesson learned: don't trial Adobe software. That's when my problems began.

Dreamweaver CS4 interface problems in Win 7 Ultimate 64bit

I'm experiencing some frutratingly bizzare behavior with Dreamweaver CS4 and Windows 7 Ultimate 64bit and I'm hoping someone might now how to fix the issues.
1) When creating a new site by selecting "Site/New Site..." or "Site/Manage Sites..." the fields for selecting "Local root folder" and "Default images folder" always select a directory above where I tell it.
For example if I tell it to use "E:\ClientFiles\Client\website\" it always selects "E:\ClientFiles\Client\". and the only solution is to write in the proper directory manually.
2) Possibly related to the above targeting problem. In a document, even an new empty xhtml, if I place an image on the page and double click on that image to replace it with another I get the dialog box for selecting the new image, but on pressing "OK" nothing happens. The same thing occurs if I select the fodler icon in the properites at the bottom. The only methods that work are either deleting the placed image and then placing a new image or deleting the "Src" info in the "properties" panel and then clicking the folder icon next to "Src".
You can see how this would get frustrating after a while.
I've tried a complete reinstall of CS4, deleting the Dreamweaver cache file, and I get the same behavior on my laptop which is also running Windows 7 Ultimate 64bit.
Any help would be appreciated. I've submitted this behavior to Adobe support as well in hops that it can some how be resolved.

Both are known issues in DW on Win 7 and Vista. It's not just 64 bit.
Until Adobe issues a patch, the workarounds you describe are the only solutions for the timebeing.
Problem selecting local root folder in Vista & Windows 7
http://forums.adobe.com/thread/478327

Adobe PS CS4 Install problem

Hi Guys:
I had an installation and I was seeming to have computer problems after (mainly getting photoshop to print a pic), so I uninstalled, and then went to reinstall. The program goes through the install routine, but it doesn't allow me to change the install folder or enter my serial number, and when it is approx 1/4" from the end of the install as shown by the progress bars, it suddenly finishes, and the gives me the following message:
"Done, with errors"
and it shows that several files including PS CS$ were successfully installed
When I go to the button at the bottom for more details, it says:
Adobe Photoshop CS4 English Language Pack
Error:
Error 2
Language Pack (English)
Error:
Error 2
**I have done the uninstall PS CS4, then restart the computer, reinstall routine multiple times and always the same error.
When I actually try to start PS CS4 from the start menu I get this message:
Some of the application components are missing from the application directory, please reinstall the application.
Can anyone help me with this?
Thank You

Try the CS5 Cleaner Tool
http://www.adobe.com/support/contact/cs5clean.html
The page says it works for CS5, CS4 and CS3

Photoshop CS4 Lag Problems

Hi All,
I'm having a frustrating problem.
I purchased the 17", 2.8GHz, 500gb 7200rpm, 4gb Mac (no problems with this drive after having it exchanged). This is my first Mac and I was excited about receiving a powerful machine compared to my 2-year-old windows based machine.
I use CS4 extensively, mainly Photoshop and InDesign and in Photoshop, I'm noticing that the performance isn't great at all - in fact it's worse than my windows machine. When I drag a marquee window I find that progress across the page is slow, when I move items by using the arrow keys on the keyboard I can hold the arrow down for seconds then let go and watch the object move as if by itself.
I'm really not used to performance of this type in CS4 and it hinders the speed at which I can work.
I have tried allocating the maximum amount of ram (in this case 3gb due to the 32-bit limit) and have altered the number of cache levels and tested. None of these solutions is helping.
At the moment I have 115gb free on the 465gb hard drive but don't expect that that should be the problem.
Is anyone else having similar problems and, if so, have you managed to solve them?
The problem doesn't occur in other CS4 programs such as InDesign or Illustrator. I have uninstalled the Photoshop component and reinstalled but this hasn't helped.
Many thanks in advance.

You are not the first one to post a CS4 Lag issue on the net - just to tell you that you're not alone
It could be a Graphics Card problem, that probably will be solved eventually during upcoming upgrades - but I don't know exactly what kind of card in in your machine, but from your description it sounds like you bought a MacbookPro, which will probably have a NVDIA Geforce 9400 card mountet.
Here's a list of testet card and link to driver updates.
http://kb2.adobe.com/cps/405/kb405711.html
Hope you might solve the problem that way - now that you've already tried resetting your preferences - else you could always hope for a better suggestion from someone else on the thread,
Torben.
PS: You could try to turn of the Enable OpenGL Drawing in Performance section of preferences.

Photoshop cs4 installation problems

hi im having big problems getting Photoshop on and off of my mac book iv tried to uninstall it (i did it complete wrong by dragging and dropping it in to the trash i now know that’s not the way) iv put a post on the mac web site and was told to do this,
"You won't be able to install CS4 until is is properly uninstalled. In the Utilities folder, you'll find the folder "Adobe Installers". There will be an alias in there named per the Adobe software you installed. Double click that to launch it and start the uninstall process. You'll get a list of software you can put check boxes in to remove from the hard drive. There's also a Select All button at the top.
This may or may not work since you already manually removed some of the items the uninstaller will be looking for. If it appears to finish, then try installing PS CS4 again.
The blunt approach is to use Adobe's Clean Script tool. This will remove anything to do with any piece of CS4 files from the hard drive. You will definitely be able to reinstall after running it. Be aware though that it will remove ALL CS4 software on the hard drive. InDesign, Flash Pro, Photoshop, etc. You don't get to pick and choose."
non of this worked and when i put the disk in it brings up the setup program but wont accept the serial number and when i try to install the trial version it asks for the disk to be inserted which is all ready in the disk tray iv got no idea what to do can any one help me please

any one ????

Help with CS4 Crash Problem

I have had the creative suite for a while and have not had problems until recently. I have noticed that whenever I try to create a new site in dreamweaver CS4 on my macbook that it crashes. No matter how I go about trying to create the new site, it freezes and crashes. Are there any updates I can install or does anyone know how to fix this? I have gone as far as uninstalling and reinstalling and still have the same problem. I'm worried about upgrading to CS5 if I'm going to have the same problem.
Thank you!

Have you tried creating a new user (admin) account and then tried running DW on that account? If it works it may indicate a problem with OS permissions on your account. Then you may need to run AppleJack to repair them.

Contribute CS4 reinstall - import previous site settings

I have reinstalled Contribute CS4 Mac from DVD after a disk crash. I have a full time machine backup of the previous disk. How can I restore the previous Connection and Website settings? I am the administrator and want to be able to access all the previously configured group and editor settings.
I trying restoring ~/Library/Adobe/Contribute CS4 which appears to contain my old site settings but they don't show up in the new installation.
Thanks,
Robert

1) Quit Contribute
2) Restore "~/Library/Adobe/Contribute CS4"
2) Also restore "~/Library/Preferences/Adobe Contribute 5 Preferences".
Hope this solves your problem.

CS4 Installation Problem!

Hello everyone,
I hope you may be able to help me! I bought a copy of Creative Suite 4 Student Edition yesterday, and on attempting to install it today, my mac will not even register there is a disc in the drive. I have recently upgraded my mac to snow leopard, and I see from the Adobe site that there shouldn't be any problems. It just seems odd that my mac isn't even picking up anything from the disc, it makes a couple of unhealthy noises then ejects them.
Can anyone help? I apologise if that doesn't make sense, I'm quite new to this...

I am having the same problem. I installed Snow Leopard. Right after, Fireworks, Dreamweaver, and other programs stopped working, gave an error message when I tried opening them and said I needed to reinstall the programs. So, I went through the "adobe uninstall" procedures as well as the script uninstall they offer on the adobe website.
After doing this, I inserted the Adobe CS4 Master Install discs and they just spun and spun. Finally mine showed the icon, but when I clicked for it to install, it just spun and spun and never opened the installer. I tried it for about and hour.
My friend has the Adobe CS4 Web edition, so I tried his thinking mine might be bad or had a scratch somehow. But, his did the same. I am really in a mess right now because I use all of these program for my web design business and now I have nothing and have three projects due this week. ARRGGHHHH!!!!! I hope someone can help.
Thanks in advance.

Adobe CS4 Reinstall Issue...

Hello! I am attempting to reinstall CS4 on my machine at work. Initally, this was the problem I experienced (as posted over in the Digital Editions forum, which is where the Adobe tech support forwarded me to go post the problem):
Initially I experienced error 147:20 a few weeks ago, and I ran their LicenseRecovery.exe tool, and that did not clear anything up. So, then I ran the Adobe CS Cleaner Tool and uninstalled CS4, and then I reinstalled it on my machine. When I get to the serial number screen, I was unable to use the serial number provided by Adobe.
Okay, so now I have yet a new issue with the install...I was able to get the s/n to work (a day or three later); however, then a screen comes up saying that I need to load the installation DVD into the drive.
*!*Insert any desired expletive here*!*
Umm, hello? If I had not loaded the disc into the drive in the first place, I would not have been able to run the application at all!!!
If anyone can be of any assistance, it would be MUCH appreciated!
But this might be able to be overlooked because the com team is going to see about getting me a whole new machine (possibly this coming week).
Thanks for any response you can provide!

Programs requesting an installation disk depends on another Adobe program having installed a shared component from a different install source and storing wrong file path references. You will have to clean out all Adobe products, then start over with the install in the correct order/ order of priority. You may even need to delete the caps.db and other installer databases manually.
Important Directories
Mylenium

Reinstall problem with CS3. HELP!!

Hi there
I can't open my photoshop so thought i'd reinstall from my creative suite (CS3).
After a little while it ejects the disc and asks for 'Please insert Adobe Flash CS4 Professional to continue installation'..... but i don't have Adobe Flash CS4 Professional discs...never have. Any ideas??

Hi, strange as it seems, it's common!?
http://kb2.adobe.com/cps/407/kb407277.html
Issue
When you reinstall an AdobeCreative Suite 3 application you receive the error message, "Please insert Adobe [application] CS4 to continue installation."
On Mac OS:
1. Download the CS3Installer Patch utility.
2. Unzip the CS3Installer Patch utility.
3. Double-click the CS3InstallerPatchMac folder to open the directory.
Note: Make sure that you are logged in as Administrator.
4. Double-click the file "CS3installer patch."
Now reinstall your CS3 application. On Mac OS, go to the [username]/Applications/Utilities/Adobe Installers folder and double-click the application you want to reinstall. On Mac OS X, you can't use your CS3 DVD or electronic download of CS3 to reinstall. Running the CS3Install Patch only resolves the problem if you reinstall the application from the Adobe Installers folder.

Premiere CS3 Reinstall Problem

I am currently running Windows XP Pro on a Matrox Axio system in which the CS3 Creative Suite was already installed for me upon purchase. As of late I've had problems with Quicktime (Premiere and After Effects no longer see it as a compatible format) and I was hoping that as a solution, I could reinstall Premiere and After Effects from the original discs.
This theory might work but when I get the disc to the Progress portion of the reinstall, it asks me to "insert CS3 Production Premium Disc 1 into drive \\prod\Adobeapps". I don't claim to be an expert but I just cannot figure out what the installer is asking me to do and I'm very frustrated. I tried a multitude of Quicktime-related fixes that didn't yield results and I was really hoping to try this particular fix to see if it works. Does anyone have experience with this error? If so, what was your method of bypassing it?
If this helps in any way, Quicktime stopped working with my system when one day Premiere couldn't get past the CompilerAIFF.prm during the initial program load. I went back a few hours on a system restore and when I got Premiere up and running again, Quicktime was no longer a viable option. I've tried totally reinstalling stand alone Quicktime (and I did use the Windows Installer Clean Up to remove iTunes and Quicktime before the reinstall) and I've tried repairing Quicktime in the Control Panel, and helped. In fact, attempting to repair Quicktime led to a "fatal error on install" and put me back where Premiere got hung up on the CompilerAIFF.prm again.
Any help I could get would be much appreciated.

Thanks Neil and Buko for your input. Here's where things stand now:
1) I uninstalled FW CS4
2) I uninstalled CS3
3) I ran Cleanup Script
4) I repaired permissions using Disk First Aid
5) I reinstalled CS3
The problems with Bridge remained (sluggish, won't display icons properly, won't show a preview image, won't operate the folder list, etc.).
So I called Adobe support. Unfortunately, because I am having problems installing CS3 and NOT CS4, support is NOT FREE. The rep was helpful though -- she pointed me to document number 331594 (Diagnosing Bridge problems) and told me to start there. I followed EVERY step . . . disable start-up scripts, reverted to original preferences, cleaned up the cache, disabled the folder windows, and the problems remain.
Guess I'll have to pay . . .
Lesson learned: don't trial Adobe software. That's when my problems began.

Extension Manager CS4 Language Problem

I have try to install a extension with Extension Manager CS4.
But i find that it not appear in my flash CS4 component although it
appear in Extension Manager.
Then i check for the config directory in my document. I find
that it install in a wrong lanuage folder. I am using English
version CS4. But my windows is in Chinese. The Extension Manager
installed the extension inside the zh_cn folder instead of the en
folder. So, the ENGLISH flash can't find the extension. I need to
copy the extension manaul in order to make it work.
I installed with no problem with Extension Manager CS3. It
install to a correct directory. Is it a bug on the extension or
Extension Manager CS4?

i have do any thing as you said. but resault by the same
my window is chinese, and when i copy all from zh_cn to en folder, open flash cs4, i can see mc_tween apear in action frame, i make a movieclip,and begin codeing : #include "mc_tween2.as"
mc.xSlideTo(200,1)
when i press ctrl+enter to test , my god, it haven't do anny thing although my mc._x is 0
i give send that file to my friend, they said they can see it move.
i try to remove mc_tween and restar pc, after that, open flash, go to help\extention manager....., install mc_tween again, this time, mc_tween realy in my en folder, but when i test , it can't play.
this proplem appear for 3 month untill to day
please tell me how to install mc_tween whithow reinstall my win to enlish language (

CS4 reinstall problems

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