CS5 to CS6 upgrade and creative cloud pricing

I dont understand adobe's logic with pricing of upgrades compared to the cloud.
I bought the cs5 master collection upgrade from a single suit at least in part because I assumed each subsequent upgrade would be about $800. I skipped cs5.5 because it
a) it was priced as a whole version number upgrade
b) my core apps werent updated.
Now I come to upgrade to CS6 and find that I have to pay again for a single suit upgrade. There is no upgrade path from CS5 master to CS6 master. That is a rip off to start.
I also find that even paying the full price on yearly contract its far cheaper to go with the cloud over the expected lifetime of the product: over 2 years its $1200. The upgrade path I have available is around $1500.
How does that make the upgrade viable?
And finally having to post this here because there is no formal route to contact adobe sales via email. If anyone can provide one i'd be obliged.

I have had Adobe software for a long long time, and I decided to drop my perpetual licenses for the Creative Cloud. I upgrade every version anyway (more or less) so it's not a big deal for me price wise.
I also use more than just the Production suite software (Acrobat and Dreamweaver) so Creative Cloud sort of consolidates all of that.
My current experience is...the Creative Cloud is a work in progress. There are still features that aren't there yet, like the Creative Cloud desktop app, and some other functionality that's all coming sometime later this summer or this year. The online storage is nice. The website hosting is nice too (although I haven't quite got it working yet).
I do have access to other programs I didn't have before like InDesign and Fireworks, so I've found those interesting to toy around with. Over the years I'd occasionally get an InDesign layout from someone and be unable to do anything with it, so that does solve a rare problem for me as well.
I'd say if you qualify for the discount pricing (which means you're either a student/teacher/edu subscriber, or own an existing CS3, CS4 or CS5 suite) then the $29/month is awesome. Just do it. If you're looking at the $49/month price, maybe not so much.
If you are only an infrequent creative type and only do video/image/print projects occasionally, go with the month-to-month plan and you don't have to worry about getting stuck on the long term, and you only pay for the software whenever you need it.

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CS6 Subscription and Creative Cloud

Hey folks, regarding CS6, I was wondering, if anyone is considering subscription pricing, and if so are you thinking in month-over-month of yearly subscription , and what may be the reason for this. Also wondering if anyone can share their experience using Adobe's creative cloud. Will appreciate any advice you may have.

I have had Adobe software for a long long time, and I decided to drop my perpetual licenses for the Creative Cloud. I upgrade every version anyway (more or less) so it's not a big deal for me price wise.
I also use more than just the Production suite software (Acrobat and Dreamweaver) so Creative Cloud sort of consolidates all of that.
My current experience is...the Creative Cloud is a work in progress. There are still features that aren't there yet, like the Creative Cloud desktop app, and some other functionality that's all coming sometime later this summer or this year. The online storage is nice. The website hosting is nice too (although I haven't quite got it working yet).
I do have access to other programs I didn't have before like InDesign and Fireworks, so I've found those interesting to toy around with. Over the years I'd occasionally get an InDesign layout from someone and be unable to do anything with it, so that does solve a rare problem for me as well.
I'd say if you qualify for the discount pricing (which means you're either a student/teacher/edu subscriber, or own an existing CS3, CS4 or CS5 suite) then the $29/month is awesome. Just do it. If you're looking at the $49/month price, maybe not so much.
If you are only an infrequent creative type and only do video/image/print projects occasionally, go with the month-to-month plan and you don't have to worry about getting stuck on the long term, and you only pay for the software whenever you need it.

Does upgrading to creative cloud invalidate my perpetual cs5/cs6 license?

We currently have 5 iMacs and 1 PC using CS5 / CS6 on a perpetual license however we are looking in to upgrading all users to creative cloud, would this invalidate the perpetual license's we currently have or will they be unaffected?

Hi Matt,
Welcome to Adobe Forums.
Upgrading to Creative cloud will not affect the perpetual license products.
You are entitled to discount since you are an existing CS customer.
Please check out the below link for discounts.
http://www.adobe.com/ca/products/creativecloud/buying-guide.html
Thanks

Have Adobe Standard CS 5 (Student), and would like to upgrade to Creative Cloud (Non-Student) - won't accept my serial number for special pricing for existing users

I currently use Adobe Standard CS 5. It was bought with the Education discount. I would like to upgrade to Creative Cloud and see that they have special pricing for existing customers that use past versions of Creative Suite. I am no longer in Education, so I will have to buy a full version. This is fine, but it won't accept my serial number for the discounted pricing. Is there something else I should be doing?

Hi there
Please contact our Sales team who will assist with your order - 800-585-0774
Thanks
Bev

I am still in the stone age and using CS4. Looking to upgrade to creative cloud. Will I have any issues and what can I do to keep the files I have created in CS4 active with the new software?

I want to continue to use my CS4 created projects while upgrading the Creative Cloud. I have an Imac, Ipad, Iphone 6 and Macbook Pro. Am I going to lose or not be able to bring those .ai files from CS4 into the new software?@

Please refer to:
Can You Save/Open CS6 Files on CS5, CS4 or CS3 – and Vice Versa? | ProDesignTools
Can You Open/Use/Export/Save Adobe CC Files on CS6 – and Back? | ProDesignTools
It has important information.
Regards
Rajshree

Can I install the traditional CS6 product (not creative cloud) on a mac and a windows pc?

Hey,
I already know that with creative cloud I can install CS6 on both a mac and a windows pc.
But what about the traditional CS6 version (without creative cloud membership).
Is it possible to install on both mac and windows pc, too, or is it restricted to one operating system, like in CS5.5 still?

Traditional versions (perpetual licenses) are still platform specific: Windows only or Mac only.
Installation on both Mac and PC is one of the USPs (Unique Selling Propositions) of the Cloud versions.

When I open CS6 it will no longer open - it prompts me to upgrade to Creative Cloud - WHY?

I do not want to upgrade to Creative Cloud - I have CS6 and and happy to NOT have a monthly charge. Now I can't open CS6 because it will only open if I upgrade

Whoa that sounds crazy, interesting. Sounds like the licensing just got crossed up or something.
Have a look at these links and see if maybe you think it might help:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
https://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.ht ml
Otherwise maybe Jacob will have some troubleshooting suggestions, gasp unless an actual Adobe person shows up and has some insight?
Kidding:
Maybe we are at the faithful point in the time and space continuum where all previous Adobe versions are set to go dead and a mass forced cloud or nothing is upon us from the Cash Cow empire? Just kidding (?) Fun times ahead regardless that can be assured.

If I upgrade to Creative Cloud, will my current copy of Premier Pro CS5 continue to work normally?

I ask the question because when I installed PPro, my installed version of Photoshop Elements stopped working and Adobe just told me I had to buy a new version. I can't afford to be without a working editing suite and I am nervous about screw-ups. I need to know that if all else fails I can still use my existing PPro CS5.

Hi Vince,
Welcome to Adobe forum.
If you will upgrade to Creative Cloud then also your CS5 PrePro will work.
We dont support CS5 ro CS5.5 version software anymore for technical issues.
Thank you
Rajesh

I have just upgraded from Lightroom 5 standalone to Lightroom 6 standalone. I ppear to have been automatically enrolled for a 30 day free trial of Lightroom mobile and Creative Cloud. Reading the FAQ, it appears that after the expiry of the free trial I w

I have just upgraded from Lightroom 5 standalone to Lightroom 6 standalone. I appear to have been automatically enrolled for a 30 day free trial of Lightroom Mobile and Creative Cloud. Reading the FAQ, it appears that after the expiry of the free trial, if I do not sign up and pay, I will only be able to view my pictures on the desktop but not edit them - surely this cannot be true. How do I un-enroll for the 30 day free trial of Lightroom Mobile and CC?

When I was signed into Adobe (which was a requirement for installing the upgrade), Lightroom 6 told my at the top right corner that I had 30 days left of my free trial of Lightroom Mobile and Creative Cloud. In parallel with this forum posting, I am chatting with Adobe support. he is away to find out how to prevent any synching with Creative Cloud during the 30 day free trial. I do not think that Creative Cloud is an application that gets installed on your PC. I think Lightroom 6 has it built in, and can use it if if you are signed up to the Creative Cloud and Lightroom Mobile (which I am for 30 days)

Upgraded to Creative Cloud from elements 9 where images are stored in Organizer. How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself? Any suggestions?

Just upgraded to Creative Cloud from elements 9 where images are stored in Organizer. How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself? Any suggestions?

lawrencer72634146 a écrit:
Just upgraded to Creative Cloud from elements 9 where images are stored in Organizer. How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself? Any suggestions?
It's important to keep in mind that the picture files are NOT stored in the Organizer. They are not stored in Lightroom or Bridge either...
The organizer is based on a catalog which stores the pictures properties, mainly the location of the pictures on your drive(s). It's the same idea of catalogs in Lightroom, and the nice thing is that Lightroom can convert organizer catalogs to its own format. The most obvious way for you will be to use Lightroom.
Bridge is a file browser which is a different way than to use catalogs.

Creative Cloud Pricing Agreement Revoked?

I signed up for a Creative Cloud membership based on Adobe's promise of $29.99/month for a full year starting on 8/30/12. This was based on my ownership of Illustrator CS4. Now it sounds as though Adobe is going to go back on that deal December 31st. Is this true? Or am I misreading their notice?

That notice is not related to Creative Cloud pricing. It's for Creative Suite traditional upgrades and is aimed at CS3 and CS4 owners.
It's marking the end of Adobe's compromise offer shortly after the new "one version back" upgrade policy for CS6 was suddenly announced without warning in late 2011 - before CS6 was released.
In short, CS3 and CS4 owners - traditionally version skippers who would often wait 3 versions under the old policy until they upgraded - were going to be unfairly excluded from the CS6 upgrade pricing through no fault of their own, leading to a user backlash last year
http://scottkelby.com/2011/an-open-letter-to-adobe-systems/
In response, Adobe temporarily relaxed the "one version back" policy for 2012 to allow CS3 and CS4 users to upgrade to CS6.
http://www.adobe.com/products/creativesuite/faq/upgrade-policy.html
That temporary offer ends on 31 Dec 2012, which is what the email you received is all about.
From 1 Jan 2013, CS3 and CS4 owners must pay full price for CS6. Only CS5 and CS5.5 owners will be eligible for upgrade pricing.
I foresee lots of disgruntled posts from CS3 and CS4 owners crying foul next year when they decide that they will upgrade to CS6 after all - and then find out that it's too late and they can't.

Existing subscription automatically upgrade to Creative Cloud?

I have an existing Premiere CS5.5 subscription. I called Adobe on Thursday the 10th of May to ask about moing to Creative Cloud.
I was told (after being put on hold for 20 mins while he went and found out) that my subscription would automatically upgrade to Creative Cloud on Friday the 11th and I would get an email about it on Friday.
I have heard nothing, my account still shows the 5.5 sub, I dodn't even have the option to update the single product (Premiere) to CS6 as I should under the terms of the old type subscription.
Has anybody else had similar experience or managed to resolve it?

Hi DKD2000,
Since you no longer want the older software you can just uninstall them. The Creative Cloud Membership works through the website https://creative.adobe.com and licensing is done using your Adobe ID (same one you use to sign in to the forums here). If you go that webpage I gave, sign in with your Adobe ID and then click over to the Apps section, clicking any of the Download links should bring up a program called the Adobe Application Manager. This will help you automatically download and install your CS6 apps.
These might be helpful for you getting started:
http://tv.adobe.com/show/cs6-creative-cloud-feature-tour-for-web/
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-web/installing-desktop-apps- from-creative-cloud/
-Dave

More Creative Cloud pricing options please

Something that confuses me with respect to the creative cloud pricing model is why there aren't more options? For example, why is it that only the entire "master suite" is available for $50/month, and not more affordable options that might allow users to select certain applications-- a la carte-- and create a custom subscription plan? Say I really only need Dreamweaver and Photoshop, and I like the idea of paying a subscription fee as opposed to one (huge) lump sum for the retail box-- seems it would be wise to accommodate such a need via the CC, no?
I know many artists and designers for whom $600/year is frankly cost-prohibitive, and who would likely get on board with some more affordable options available.

Nancy O. wrote:
I think of the Cloud as a smorgasbord or "Hometown Buffet" if you will of product choices.
Product choices? You only have once choice — The Creative Cloud. If a person wants a smorgasbord, that person can get a smorgasbord. But that is hardly the only thing on a menu... Except with Adobe.
It's the wrong analogy anyway since with food you know you are leaving with nothing once you are done eating. With the Cloud you leave with nothing because that's the choice Adobe has made for us.
Nancy O. wrote:
Obviously, you probably won't use all of them. But they're there for folks who may want to try them.
How about letting the users decide that for themselves? This is some serious up selling going on. Everybody uses Acrobat PRO to send PDF's to print houses. Add just one other product to the mix and you might as well go for everything. This is not a choice. It's a forced upgrade to something more expensive that you don't need. And you don't get to keep a license.
And besides, trial versions are for people who want to try out programs.
Nancy O. wrote:
Since I've been on the Cloud plan, I find I'm actually using more products now than I ever have before which enriches my skill-set.[..]
Fair enough.
Nancy O. wrote:
[...] I think that's what Adobe was counting on when they made the Cloud available at such an affordable introductory price.
No... Adobe is counting on you to only use Adobe products. It makes you dependent on Adobe products so you won't even pay attention to anything else that is out there. It's a dangerous thing to put your entire career in the hands of just one company.
Nancy O. wrote:
If $600 per year is too much, you can still purchase CS6 on a perpetual license.
A lot of us have been upgrading our Adobe software for years... and would have continued to do so. This isn't only about the price.
With a subscription only model we lose our security of a normal license. We have nothing to fall back on if we stop our subscription. Either keep paying Adobe forever or lose the ability to open up the programs. This is unacceptable.
But still being able to buy a perpetual license, albeit just for CS6, is something we can agree on. CS6 is still a fine piece of software.

Need to Prevent Adobe Application Manager for upgrading to Creative Cloud

I have successfully packaged Dreamweaver CS5&CS5.5 via Adobe Application Manager Enterprise Edition v2.1 and after a successfully deployed via SCCM Dreamweaver runs perfect. Unfortunatly upon the first launch of the icon on the desktop of "Adobe Application Manager" it's self upgrading to Creative Cloud. This is a problem. In this enterprise deployment I have updates set to manual and my AdobeUpdaterAdminPrefs.dat is set to the below which should be preventing this to my understanding <?xml version="1.0" encoding="UTF-8"?> <Preferences> <Suppressed>1</Suppressed> </Preferences>

Thank you for getting back to me, currently my work around
is to have the deployment delete the two “Adobe Application Manager.lnk”
icons from both the desktop and the start menu for each OS version. Not
exactly how I would like to have to do it however my
“AdobeUpdaterAdminPrefs.dat” does not seem to block Adobe Application
Manager from updating.
Greg

I can't upgrade my creative cloud, i need help

i can't upgrade my creative cloud, and now i'm on trail for some reason...
and when i go to manage my account it says that it's expired.
i received this email "
Your Creative Cloud membership has been transitioned from paid to free because we were unable to bill the credit card on file. Please update your payment information to resume your paid membership."
please response as soon as possible, i need the apps for the university

Hi Ahmed,
Please check this document.
https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
Regards,
Devendra

CS5 to CS6 upgrade and creative cloud pricing

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