CS6 beta won't open anymore. Worked great for 3 days. Did it expire already?
I installed this week (PC, Windows 7), and had no trouble. But now when I try to open it, whether from Bridge (which still works fine) or through applications menu, or any other way, it hangs on the opening screen and won't let me click "continue trial," although all the other buttons work (e.g., enter serial number, click through to forums, etc.). Anyone else having this problem?
I assume you downloaded from http://labs.adobe.com/technologies/photoshopcs6/ and correctly selected TRY when installing rather than entering a serial number.
It would be hepful if you could answer these questions:
Did you enter your Adobe ID or skip that part? (must be done within 7 days with system online)
Did you get a message when trying to run the program today?
What did it say?
Did you alter the clock or the date?
Thanks,
Pattie
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Attachments:
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Hi Bryan,
My video i have successfully worked on for seven days now won't open at all. It says there is no sequence of this type found... But in the very bottom bar I can see the whole project load. But the only option from the error screen is exit out of Premiere Pro CC. I am on a PC withe Windows 8.1 and apps are up to date. Thanks much for any help!!
Sounds like an activation issue. Quite Premiere Pro. Sign out of Creative Cloud. Restart Premiere Pro. Sign back in: http://bit.ly/CC-sign-out
Hope that works for you.
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Grab app. is present but won't open or work
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Hi
I just bought CS6 Cloud and all programmes open up perfect expt Prelude.
Prelude opens up with the splash screen, I can see that loading reaches QuickTime.prm and then the program shuts down abruptly.
Do you have any idea how I can solve this prob?
I've got OS XP pro
Kind regards
OleHi Victor
Sorry for my late answer (had two days off before easter)..
It's very strange, I don't see any crash report in logbook, neither in
Programs nor in System (and I updated logbook after attempt to open
Prelude).
I can't launch Prelude from App manager, tried directly from exe file in
Explorer but same thing happens - Is there any other way to retrieve info
about this crash (looked through minidump, but nothing there).
I'm still on test version allthough reseller says I should have got
License number from Adobe - I chatted with Adobe support, and they asked
me to send in the order confirm i did that 2 days before easter but still
no reply...
Victor__Wang <[email protected]>
26-03-2013 13:07
Besvar venligst til
[email protected]
Til
olaltk <[email protected]>
cc
Emne
Prelude CS6 Cloud won't open
Re: Prelude CS6 Cloud won't open
created by Victor__Wang in Adobe Prelude - View the full discussion
Hi Ole,
Sorry for reply you late, I spent almost one day to set up a new XP
machine.
I tried on a Windows 32bits XP SP3, I can launch Prelude CS6 from "Adobe
Application Manager" successfully, can also launch Prelude CS6 from
Windows Start menu successfully, and I can launch Prelude CS6 with or
without QuickTime installed. I can see "loading ImporterQuickTime.prm" on
the splash screen but without crash.
Could you please send me the crash log file?
Best Regards
Victor
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