CS6 Bridge Camera RAW help!!

I have just installed CS6 direct from the Adobe website on to my MAC as an upgrade to CS5 and it is all fully updated, I have shot some test RAW images on my Canon 1DX and tried to open them in Bridge, it says that the file cannot be opened and that the program needs updating via Help>Updates, this is confusing as it says it is fully updated, I have also checked the file association in CS6 and Canon CR2 is supported. I have not yet un-installed CS5 from my MAC, is it interfering with CS6?.....CR2 files open perfectly in CS5 so I can't see what is causing Bridge in CS6 not to recognise RAW CR2 files and allow me to open them in Camera RAW. Any help really appreciated!

That camera model has been supported since ACR 8.3 and it is most certainly supported by ACR 8.6 and ACR 8.7 (beta).
Either you have damaged, corrupt image files, or a faulty Photoshop and/or ACR installation.
If there are no privacy issues, you can post one of your files to the FTP service of your choice (such as Dropbox or yousendit.com), post the link to it, and someone here can take a look at it for you.

Similar Messages

Bridge CS6 and Camera Raw

I am unable to open jpegs into camera raw through Bridge CS6. Camera Raw preferences are unavailable. I am using OS 10.9.2.

Did you recently update to camera raw 8.4?
If so, you need to replace the existing camera raw 8.4 plugin with the one from this link:
http://helpx.adobe.com/bridge/kb/acr-84-bridge-cs6-metadata.html

CS5 RAW Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information.

I rented a Nikon D600 & D610 and CS5 cannot open the RAW files, i do not have any issued with my D700 RAW files. I am getting this error message -
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information.
Can anyone please help?

yellowmledbetter wrote:
Sorry, I am on a MAC. I downloaded the link you provided and it's giving the same error message as above. Running CS5.
The error message you gave is from Camera Raw. I thought you said that DNG Converter didn't work?
The link I gave you is an article on getting your raw files to open in Camera Raw. Did you read it? I lazily gave you the link because this is one of the most common problems in this forum, and I get tired of saying the same thing over and over again. I could break it down for your specific case, but I was hoping you could read through the article and work it out for yourself.
But, here goes:
Your cameras are newer than your raw converter, so it won't understand them.
CS5 comes with Camera Raw 6, which can only be upgraded as far as 6.7.1. You can find out which version of Camera Raw you are running in three ways: in the settings title bar (Cmd-K), in the plug-in title bar (press F to start/stop full-screen mode to reveal the title bar), or Photoshop's Help menu (About Plug-ins).
Downloading raw files from newer Nikon cameras with old versions of Nikon Transfer will actually make them unreadable in Adobe software. They can be fixed with a free utility. Again, it's all in the linked article. You should be using up-to-date Nikon Transfer, or Adobe Photodownloader to avoid this problem.
All being well, you have good raw files on your computer. You can convert them to dng using Adobe DNG Converter. IF you are on OSX Leopard or Snow Leopard, you CAN'T use the latest version, because Adobe stopped support. But, if you ARE on a later OSX, you can download DNG Converter 8.6.
DNG Converter is designed to convert FOLDERS of raw files at a time. You select a folder of raw files, and tell it to create DNG copies. BUT, you have to set up the converter before you start using it...
If you load up DNG Converter, you'll notice a button labelled "Change Preferences". Clicking this, you'll see the first option is "Compatibility". Here, you must select the appropriate setting for the version of Camera Raw you HAVE (see above). If you can't work this out, just pick "Camera Raw 5.4 and later". THEN pick a folder of raw files and convert them to DNGs.
All the above is already in the article, but I gave you a personalised response. If you still can't get it to work, please give us more than one sentence. Tell us exactly what you tried, and describe exactly what happened. Which version of OSX you're running, what device and software you downloaded your raw files with, how you used DNG Converter, and so on.
I really should be in bed.

Unable to open d800 files with cs6 and camera raw 8.3

unable to open d800 files with cs6 and camera raw 8.3

Have you used Nikon Transfer on those files? Early versions are known to corrupt files so that ACR can't read them. Nikon has since fixed the bug so new versions are safe.
Here's a thread (with a fix) in the Lightroom forum: https://forums.adobe.com/message/6253962

Photoshop CS6 Camera Raw help

I just downloaded CS6. I can not open my camera raw files. It says that it is not supported. I looked for the plug-in update but can't find it

First make sure you have installed all the CS6 updates. CS6 was the buggiest release of Photoshop Adobe ever released. ACR the camera raw plugin was also updates several times since CS6 was released. Use Photoshop menu Help>Updates to make sure all CS6 updates have been installed.

Troubles with update mechanism in Photoshop CS6 installing Camera Raw 7.3 update

Greetings,
Attempted an update using the update mechanism from Bridge. CS6 Design Premium on Mac. Received a couple error messages when it completed. Foolishly I did not write down the details. I thought I could just run the update again. When I attempted this, received mesage saying I was updated. But when I use Camera Raw plug-in within Bridge, it says I am still using version 7.2...
How may I attain a sucessful Camera Raw 7.3 upgrade?
I also use Lightroom which sucessfully upgraded,to 4.3 (with Camera Raw 7.3), but I often too use the Camera Raw Plug-in from within Bridge and would like to be on the same 'level'.
I thank you for any insight.
Best regards,
Alan

Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Camera Raw forum, where you'll get more specialized help.

Cant open my CR2 raw files in Bridges camera raw

Please help, I cannot open my raw files from my new 5d mark 3, in cs6 bridge or Ps for that matter, yes I know do an update from help-update and yes ive done this several times telling me im up to date. the downloader reads them and generates a jpeg thumb but when in bridge they will not render as a jpeg thumb and I cannot open in camera raw, just says do an update well ive done that and i cant get them to open.

Ask in the PS and ACR forums and provide proper technical info. We don't even know what system you are on so this is pointless.
Mylenium

Adobe Bridge/Camera RAW Question

Hello. Can anyone tell me what the little gray circle icon with the two arrows in it is? This icon appears on RAW image thumbnails after opening a RAW file in Camera RAW via Adobe Bridge. When you mouseover it says nothing, when you click on it it does nothing. I am assuming its an indicator that the RAW file was opened but aside from that i can't figure out what it represents. Can anyone give some insight on this? Also, after opening and editing a RAW file how come the changes appear in the Bridge preview? Is there a way to return the preview image to its original state? Any help would be appreciated. Thanks in advance.

That is the Adobe character that says the original file has been edited. I forget what the character is called, but it is referenced in the Lightroom help file I believe.
You can delete the edits by clicking on edit/develop settings/clear settings.

Problem with downloading updates for CS6 and Camera Raw 7.4

I am unable to update my CS6 to get the latest updates and latest Camera Raw for Canon 6D. I get an error message that says close Adobe Bridge. Photoshop is closed and as far as I can tell Adobe Bridge is closed. What do I do now?

In Windows, open the Task Manager and, in the Processes tab, close bridge.exe.
http://helpx.adobe.com/creative-suite/kb/error-installation-cannot-continue-bridge.html

PSE7, PS CS4, Organizer, Bridge, Camera Raw, Canon DPP

I'm trying to develop a process for using the various tools available to easily browser through a shoot's photos, zoom as needed, choose favorites, make any changes, etc.
I have PSE7/Organizer, Bridge/PS CS4, Camera Raw for both PSE7 and PS CS4, and Canon DPP. I owned PSE7 first, and I like it's backup features as well as the keyword/album and browsing interface, but I'm finding it may not be good for fast processing of a shoot's photos when they are RAW.
I'm shooting in RAW and I'm finding that zooming RAW images in Organizer is not possible beyond whatever preview image is present. Instead, I must open the image, which causes Camera Raw to open. Once in Camera Raw, I can zoom with greater control.
But what I notice is that using Bridge may be better to use for browsing RAW images, especially if I desire to open them in Camera Raw for greater zoom control, touch ups or whatever. The reason is that it seems to take longer for PSE7's Organizer to open a photo in PSE7 and Camera Raw than it takes for Bridge to open the same in PS CS4 and Camera Raw.
Here are my findings:
First time open of RAW or DNG:
Organizer opening to PSE7/Camera Raw: 15 seconds.
Bridge opening to PS CS4/Camera Raw: 10 seconds.
Second time open of RAW or DNG:
Organizer opening to PSE7/Camera Raw: less than 10 seconds.
Bridge opening to PS CS4/Camera Raw: less than 5 seconds
"Second time open" means that I keep the relevant application open when I return to the organizer. For example, after PSE7 opens, I do not close it when returning to Organizer, and likewise, when returning to Bridge, I do not close PS CS4 when returning to Bridge. The above figures show Bridge can open a RAW or DNG photo into PS CS4 and Camera Raw faster in both the case of PS CS4 not already open, and when an instance of PS CS4 is already open.
In exploring all of this, I tried using DPP as my "Organizer" and it, of course, was the fastest at opening photos to its editor which has a few preset zoom positions. It does have a "Transfer to Photoshop" option but that takes 30 seconds and converts to a TIFF in a temp directory. So DPP seems like something to avoid unless there are RAW editing features which do not exist elsewhere.
Given the above, it seems the best process for me is to use PSE7's Organizer for the features I like (i.e., backup, keywords, albums), but use Bridge/PS CS4 when processing a shoot's photos for keepers. Then use Canon DPP only if it has something which I must use, or just like better.
Do my choices here make sense, where I'm not missing something? If there's a good link that discusses high-level process for dealing with a shoot's photos to find keepers, that would be great to know about.
I realize what's best for anyone really depends on each person's preferences/needs, so the questions I ask are seeking general answers given the limited information I've explained about what's important for me (i.e., going through photos quickly, having good zoom control for review, and being able to go to either PSE7 or PS relatively fast... my findings say that Bridge/PS CS4 seems best for this unless DPP has something I must utilize).
Thanks,
Tom

Barbara and George M, You both had answers, but only one can be selected as "Correct" ... I wish the forum allowed splitting that. I gave Barbara's answer the "correct" mark since it was first. George M, I clicked "Helpful Answer" on your response, but your info was much more than just "Helpful"... great tips on the import/download file/dir naming. I'll look into that.
I played around with Bridge/PS quite a bit more, and I'm sold on its way of doing things. I get it now. It stores all keywords with the files, so this removes the need for any organizer-proprietary/custom format databases for retaining such information. This is actually the way I prefer to work, with as much control and as close to the files as possible, or at least with enough info about the files so I can do the right backups, ensure I'm saving the information I add, and so forth. PSE7 has the benefit of allowing keywords without affecting the files, but that's not a big deal for me so long as the metadata-writing software in the products I use isn't buggy, destroying the file (I know, I know, have a backup!).
I really liked PSE7 because I was thinking in terms of an organizer maintaining non-photo data (i.e., keywords) as does PSE7, but since Bridge embeds the info as metadata in the photo file itself, it removes the need for that type of organizer. With that known, the issue of backups no longer needs to be organizer-centric. With Bridge, I know the files and folders themselves is effectively The database. That means I can use whatever I use for my normal backups, and things are actually much more manageable and understandable down that route. So the Bridge/PS route is not only more powerful and faster (in my experience on my laptop), but the Bridge-way of embedding the keywords in the file keeps me loosely coupled, actually completely decoupled from being reliant on an organizer-specific database and all that jazz.
Thanks for helping/clarifying with your feedback on this.
Tom

Can't go from Bridge/Camera Raw to Photoshop Elements 8

I originally installed trial version of photoshop CS4 and photoshop elements 8. I decided I liked elements better so that is what I purchased. I did fresh install off of purchased disk. I can launch bridge from within PSE8, then camera raw from Bridge, but can't Open into PSE8 from bridge or camera raw. I can open camera raw but when I finish and click "open" the file always tries to open into Photoshop CS4 (for which the trial is now expired).
I have updated to camera raw 5.7 and followed the instructions on the adobe site. I can tell the camera raw plug in is running from the CS4 library   Files\Common Files\Adobe\Plug-Ins\CS4\File Formats (deleted it there and it no longer worked) and not from Program Files\Common Files\Adobe\Plug-ins\Elements 8\File Formats.
Any suggestions on how to get my PSE8 to play nice with bridge and camera raw and run the camera raw plug in from my PSE8 file formats instead of CS4\file formats?

Yes I am using an Imac with snow leopard. Thank you for your help! I changed every file association I could in the bridge file associations from PS CS4 to Photoshop Elements.
Changing the file type association took care of the problem in bridge for .dng files as long as I open the dng file from bridge to photoshop elements (brings up camera raw which when click done returns me to elements).
The panasonic file association in bridge is .raw but my raw camera files are .rw2. Can't find that one in the associations of bridge. The fortunate thing is they do open from finder into preview (if that helps at all).
I can now work around this by changing them to .dng files, but that is kind of bulky.
Thanks again for your assistance.

Cannot open Canon 6D Raw files in CS6 [was:Camera raw update]

Could someone please help me. I am struggling to get Photoshop CS6 to accept my Canon 6d raw files.
As far as I can tell I have downloaded Camera raw 8.3 and have run the installer but still Cs6 won`t accept my images.
I`m fairly new to CS6 so could someone please help me?
Many Thanks.

Here are what cameras are supported by what version of the ACR plug-in and Lightroom:
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
Here are what Adobe programs use what version of the ACR plug-in:
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html

Image from LR in blown out more in Bridge Camera Raw

Hello, thanks for reading...
I was just about to post this question, when I think I stumbled upon the answer, but I am not sure... so I decided to post anyway, for input.
After completing adjustments to my .cr2 (Canon 30D) images in LR 2.2, I decided to check my images in Bridge (CS2) Camera Raw, since my client uses that program. The highlights in my images are definitely more blown out than they appear in LR. I determined this by viewing the image with the highlight clipping turned on, and could see much more clipping in Camera Raw. I have turned off automatic tone adjustments in Camera Raw preferences. I am on an 2.4 ghz Intel iMac running 10.5.6, 4 gb ram.
What I finally noticed is that in the Camera Raw "work flow options" I had sRGB EIC61966-1 selected as the color space. When I switched it to ProPhotoRGB, the clipping was nearly identical to LR clipping. My client goes to print in Adobe1998, but that color space setting showed more clipping than LR. With ProPhotoRGB being the LR space, is this causing problems for my client?
I will be the first to admit that the topic of color space confuses me... any suggestions? (Besides the obvious, "read a book/ take a class/ suffer like the rest of us" suggestions...)
Thanks again, Jerry

Most welcome, and good luck.
If you do not get help in the Bridge Forum (do not know who the MOD's are there), please do not hesitate to ask that the post be Moved, to say the Adobe Camera RAW (ACR), or Photoshop Forum. That is easy for a MOD to do.
However, in your specific case, I could see three likely candidates for the post.
Still, Bridge Forum is a great place, and you should get help quickly. If not, just let one of us know, as we stand ready to help you, best we can.
Hunt

My PS CS6 with camera raw 8.4 will not open Nikon D4s NEF files-

I have just upgraded from CS 5.1 to CS6. The initial installation went smoothly and everything seems to work as it should. The CR was version 7. I then installed all of the updates using the Check Updates option from the menu. That went fine also and the CR was updated to version 8.4.0.199 as reported under the About Plug ins. It will still open my old nef files (Nikon D700) but it will not open files from the D4s, suggesting that I upgrade camera raw. Now I have also downloaded and installed the latest DNG converter version 8.4. That will show and convert the older D700 files but will not even show the D4s files In the same folder. I uninstalled CS6 according to the uninstall instructions and then deleted the folder (Plug ins?) from the Common/Adobe location as instructed, and then reinstalled. No improvement resulted. This is on windows 7 64 bit system with all updates.

Glad to be of help. But I'm curious (not critical of what you are doing) to know why so many people like to use Nikon Transfer to transfer their files to the computer. It is still necessary to import them into Lightroom. And, from my perspective, it seems simpler and maybe even a little quicker to use the Lightroom import dialog. I have Nikon cameras, and have never even installed the Nikon Transfer utility. What is so unique about it?

Why won't photoshop CS6 download camera raw 8.2?

I am running Lightroom 5 and Photoshop CS6. I have been getting the error message that I need the camera raw plug-in 8.2 to run CS6 (Canon Eos 5D Mk III). I cannot open raw files directly into Photoshop, and Lightroom is not working to edit file in Photoshop as I have started loading all my photos onto a NAS (which seems now to have been a total waste of time). I hope to get a better Thunderbolt system in the next few months but this was a short term solution to the number of external drives that I had accumulated.
Back to the problem- the plug-in does not appear when I run updates in CS6, yet I need the plug-in, and I cannot seem to find somewhere to download it independently. This is very frustrating with many files to process. I have just updated to Mavericks as the desktop could not run LR5 (ughhh) this has been a trial.
Any help would be appreciated.

Hello
I have been using Lightroom since it was first created. I am a very experienced Lightroom user, and I just updated to version 5 with my new Canon Eos 5D Mk II (I have used every 5 series camera too).
THERE IS NO LINK AVAILABLE FOR THIS AND THAT IS THE PROBLEM. CS6 SAYS IT IS UP TO DATE, LIGHTROOM SAYS IT IS NOT.
LIGHTROOM SAYS THAT I NEED THAT FILE. I HAVE BEEN SELECTING ‘IGNORE’ OR RENDER WITH LIGHTROOM ADJUSTMENTS DEPENDING ON THE COMPUTER THAT I AM ON.
What I don’t understand is why is lightroom saying that i need the plug-in for my camera, CS6 says my software is up to date, and mostly THERE IS NO PLACE WHERE I CAN SIMPLY DOWNLOAD THE PLUG-IN TO FIX THE PROBLEM.
I am mostly annoyed about the last part- there is no place to simply download the plugin- hence I am writing here, and from what I have read online I am not the only person with this complaint. When I get a moment I will try the link to download it, but as I mentioned, why is it not available as there is obviously a glitch here.
Obviously I am a very frustrated user because the software is not updating and your site does not have the download available so the problem can be simply fixed. I find it a little offensive that you would suggest that I have the problem, and that I don’t know how to use the software, when I am pointing out clearly that there is a software issue here. And trust me, i understand the difference in the options but the fact the plugin does not show up as an update in CS6 (where you say it will be and how it should be installed), is the real issue.

CS6 Bridge Camera RAW help!!

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