CS6  crashes, pls help

   I recently installed CS6, but it crashes almost every single time. The error message says something like" OPEN GL detected display driver issue and program has to be closed".  I have quadro fx3800 and have the latest performance driver installed.  I can't figure it out, so I ask for help. I appreciated in advance!

Well, it does happen that "some" specific drivers will cause problems with "some" specific cards
Such as http://forums.adobe.com/thread/1084197
So... try a different driver from nVidia

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    7 com.apple.Safari 0x00104220 0x1000 + 1061408
    8 com.apple.Safari 0x00104d04 0x1000 + 1064196
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    14 com.apple.Safari 0x00111370 0x1000 + 1114992
    15 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
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    srr0: 0x00000000001066a8 srr1: 0x000000000000d030 vrsave: 0x0000000000000000
    cr: 0x42004224 xer: 0x0000000000000007 lr: 0x00000000001d68a4 ctr: 0x00000000900017a0
    r0: 0x0000000000000000 r1: 0x00000000f0202f80 r2: 0x00000000304db000 r3: 0x0000000000000004
    r4: 0x00000000304db004 r5: 0x0000000000000003 r6: 0x0000000000001002 r7: 0x00000000ffffffff
    r8: 0x0000000000000000 r9: 0x0000000000642b24 r10: 0x0000000000000000 r11: 0x00000000a00061ec
    r12: 0x00000000900017a0 r13: 0x00000000f0203150 r14: 0x00000000001e8134 r15: 0x0000000001c54a60
    r16: 0x00000000f020311c r17: 0x00000000f0203120 r18: 0x00000000f0203174 r19: 0x00000000fffffffe
    r20: 0x0000000000000001 r21: 0x00000000f0203230 r22: 0x0000000000000001 r23: 0x00000000f020313c
    r24: 0x00000000f57639d0 r25: 0x000000002a2718c0 r26: 0x0000000000000000 r27: 0x00000000304db000
    r28: 0x000000005a74c8c0 r29: 0x00000000f020315c r30: 0x0000000000000004 r31: 0x00000000304db004
    Binary Images Description:
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    0x405000 - 0x4c3fff com.apple.WebKit 4525.26 (4525.26.2) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
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    0x9455e000 - 0x945aefff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x945b7000 - 0x945d0fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x94669000 - 0x946a1fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x946e6000 - 0x94702fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x94716000 - 0x9475afff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x9477e000 - 0x9478dfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x94795000 - 0x947a2fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x947e8000 - 0x94801fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x94c1e000 - 0x94c8ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
    0x94e05000 - 0x94f35fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x94fc8000 - 0x94fd7fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
    0x94fdf000 - 0x9500cfff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x95013000 - 0x95023fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
    0x95027000 - 0x95056fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
    0x95066000 - 0x95083fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x9b0f0000 - 0x9b126fff com.apple.Syndication 1.0.7 (55) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
    0x9b143000 - 0x9b155fff com.apple.SyndicationUI 1.0.7 (55) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
    Model: PowerBook6,4, BootROM 4.8.3f1, 1 processors, PowerPC G4 (1.1), 1.33 GHz, 512 MB
    Graphics: GeForce FX Go5200, GeForce FX Go5200, AGP, 64 MB
    Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
    Memory Module: DIMM1/J31, 256 MB, DDR SDRAM, PC2700U-25330
    AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
    Modem: Jump, V.92, Version 1.0
    Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Parallel ATA Device: MATSHITADVD-R UJ-825
    Parallel ATA Device: HTS548060M9AT00, 55.89 GB
    USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA

    You're running 3.2, even though Safari is currently at 3.2.1; any reason why you haven't installed the newer version? Have you tried using Disk Utility to Repair Permissions? If not, do that, then restart Safari to see if anything changes. And turn off the Google anti-phishing feature as soon as Safari launches; that could be the cause of your crash.
    Also create a new User Account and try running Safari there to see if the problem persists.
    Mulder

  • Can someone please tell me how to stop my CS6 from crashing? HELP!!

    (FYI, I am a real novice on the software side of all this, so if you can help me in very simple terms, I'd really appreciate it!)
    I am at my wit's end...and I had a very short wit to begin with!  CS6 keeps crashing WITHOUT ANY PREVIOUS WARNING on me-- and taking the whole computer with it-- whenever I've been working in CS6 for 20-25 minutes. By crashing, I mean that first CS6 freezes, then I get a completely blue screen.  CS6 crashes whether I edit direcctly from it, or if I go into it from Lightroom (Version 4.1).
    When I reboot and eventually go back to CS6, my work from all but the last 10 minutes will have been saved.
    I never had this problem-- with the same computer, pentab, OS, etc.-- with CS5.  I did have this problem when I installed the trial version of CS6.  (I now feel stupid for even buying CS6, but at the time I thought just the Trial Version was buggy.)
    I have tried uninstalling every morsel of code related to my Wacom Bamboo tablet, and that didn't stop the crashes.  I have uninstalled and re-installed CS6, and that didn't help.  I have updated Windows and all CS6 applications, and still the crashes persist.   I even tried calling Adobe for help, but after four and a half hours on hold,  I had to give up. 
    Thank you so much for any insights into my problem that you might be able to share!
    Background:  I have Windows 7 Home Premium; Service pack 1.  Computer:  Intel i7-2820QM with a [email protected]; 16 GB RAM; 64-bit Operating System.
    System Information (perhaps more than you'd want to know?), as reported by my version of CS6:
    Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 2294 MHz
    Built-in memory: 16364 MB
    Free memory: 12744 MB
    Memory available to Photoshop: 14746 MB
    Memory used by Photoshop: 60 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: GeForce GT 555M/PCI/SSE2
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 1080, right: 1920
    Video Card Number: 1
    Video Card: NVIDIA GeForce GT 555M
    OpenCL Unavailable
    Driver Version: 8.17.12.6594
    Driver Date: 20101129000000.000000-000
    Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: NVIDIA GeForce GT 555M
    Video Card Memory: 3072 MB
    Video Rect Texture Size: 16384
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Users\Anne\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 581.4G, 254.7G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
       AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0  
       AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
       BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
       boost_date_time.dll   DVA Product   6.0.0  
       boost_signals.dll   DVA Product   6.0.0  
       boost_system.dll   DVA Product   6.0.0  
       boost_threads.dll   DVA Product   6.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
       CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0  
       dvacore.dll   DVA Product   6.0.0  
       dvamarshal.dll   DVA Product   6.0.0  
       dvamediatypes.dll   DVA Product   6.0.0  
       dvaplayer.dll   DVA Product   6.0.0  
       dvatransport.dll   DVA Product   6.0.0  
       dvaunittesting.dll   DVA Product   6.0.0  
       dynamiclink.dll   DVA Product   6.0.0  
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
       LogSession.dll   LogSession   2.1.2.1640  
       mediacoreif.dll   DVA Product   6.0.0  
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CS6   CS6  
       Plugin.dll   Adobe Photoshop CS6   CS6  
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  
       PSArt.dll   Adobe Photoshop CS6   CS6  
       PSViews.dll   Adobe Photoshop CS6   CS6  
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
       wu3d.dll   U3D Writer   9.3.0.113  
    Required plug-ins: I LEFT THIS LIST OUT(Will report it if you need to know)
    Optional and third party plug-ins:
       Photoshop Touch 10.0
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

    >> then I get a completely blue screen.
    That probably means that you're not looking at a bug in Photoshop, but a problem with a driver - and the most likely cause would be your video card driver.
    And sure enough, your video card driver is almost 2 years out of date.
    Please go to NVidia's website and get the latest driver - then follow their directions for installation (so you don't get bits of old driver left over).

  • Adobe flash CS6 crashes when using the type tool or Editing word all the time... please help!

    Adobe flash CS6 crashes when using the type tool or Editing word all the time... please help!

    Nobody can tell you anything without proper system info or other technical details. The standard answer with all text issues simply is, that you have a "bad font" on your system and need to get rid of it.
    Mylenium

  • Photoshop CS6 crashes all the time and especially when using the type tool... please help!

    Photoshop CS6 crashes all the time and especially when using the type tool... please help!

    Since I did not have this problem with CS5 or CS4, I can only assume something is not right with Photoshop CS6... below is my video card info:
    ATI Radeon HD 4850:
      Chipset Model:          ATI Radeon HD 4850
      Type:          GPU
      Bus:          PCIe
      PCIe Lane Width:          x16
      VRAM (Total):          512 MB
      Vendor:          ATI (0x1002)
      Device ID:          0x944a
      Revision ID:          0x0000
      ROM Revision:          113-B9110C-425
      EFI Driver Version:          01.00.383
      Displays:
    iMac:
      Resolution:          2560 x 1440
      Pixel Depth:          32-Bit Color (ARGB8888)
      Main Display:          Yes
      Mirror:          Off
      Online:          Yes
      Built-In:          Yes
      Connection Type:          DisplayPort
    Cinema HD:
      Resolution:          1920 x 1200
      Pixel Depth:          32-Bit Color (ARGB8888)
      Display Serial Number:          2A80273WXMN
      Mirror:          Off
      Online:          Yes
      Rotation:          Supported

  • Hello, Our indesign file keeps crashing and we need to go to print today. We use CS6. Please help!

    Hello, Our indesign file keeps crashing and we need to go to print today. We use CS6. Please help!

    Ok - we're going to need a few more details.
    Operating System - Windows or Mac?
    Version of CS6 - are you fully patched to the latest version (Help>Updates)?
    Do you use any 3rd Party Plugins (Help>Manage Extensions and look for 3rd Party Plugins)
    At what point does it crash? How are you exorting/printing?
    What file type or action are you doing when it's crashing?
    Common Troubleshooting tips
    Troubleshooting 101: Replace, or "trash" your InDesign preferences
    https://forums.adobe.com/thread/526991
    File Crashing on Output - printing/PDF/other

  • Illustrator CS6 crashes ,on my mac, when I use the gradient tool. Any help out there?

    My illustrator cs6 crashes when I use the gradient tool. I'm using a mac with mac os 10.9.3.
    This driving me mad... any help out there?

    mr.roo,
    The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
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    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
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  • Help! illustrator CS6 crashes after installing Apple Maverick

    Today, I installed Apple OS X Maverick. everything works just fine except Illustrator CS6 crashes everytime I opned it. It worked perfectly well before the install. I'vee downloaded the latest versions of Flash and Air. Can anyone help?

    johnny49 wrote:
    I went to the Astute Graphics site today and they're aware that Maverick may cause problems and are advising that it's best to hold off installing Maverick until they update the plugins ( about 4 days) Who knew?
    It is never really advantageous to rush installing a new operating system upgrade or even certain updates in some cases for these very reasons of incompatibility. It is best to just watch and wait once things are officially released and be aware of any issues overall or specific to your given workflow to avoid such issues. Generally early adoption has just about as many drawbacks as it does positives, its best to be patient and wait for any "real world" issue to be resolved by all parties after a big release. With Mavericks being FREE I am sure many are not waiting however. ;-)

  • TS3694 pls help my iphone 4 was on activation "required". i jailbroke it then it worked but some of the applications were crashing down,won't open. i tried a lot of tutorials and then error message 3194 came out. stucked in recovery mode,itunes logo. pls

    pls help my iphone 4 was on activation "required". i jailbroke it then it worked but some of the applications were crashing down,won't open. i tried a lot of tutorials and then error message 3194 came out. stucked in recovery mode,and then i use snowbreeze and then it worked!!!! but another problem came, i turned off my iphone then i switched it on again then it stucked in apple logo,.after doing some thing again 1604, 1600 bla bla bla came out..pls help me fix my iphone.

    no help for jailbroken phones here-it's not allowed. good luck.

  • When installing cs6 on pc it is flashing a error message that file is missing try to install adobe support advisor pls help me

    pls help me for this issue

    You are not addressing Adobe here in the user forums.
    BOILERPLATE TEXT:
    Note that because this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
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