CS6 master collection download and CC

I have CS6 master collection. I just bought a new mac and I have been continuously trying to download on the new mac but every time it gets about 20 mins from finishing the download it says the connection has timed out and I cannot resume the download. It there anything else I can do? I have went through all the steps and troubleshooting and same thing happens every time. Could I upgrade from CS6 to CC? If so how much would that cost?

We can't know. You have not told us anything about your Internet connection. Desperately scrambling for CC would be an act of foolishness and achieves nothing - how do you hope to download CC products, when you can't even get CS6? Whatever issues you have still need to be resolved, so check your Internet router, use a fixed cable instead of WLAN, tell your kids to not watch videos or download stuff while you are on the net, don't leave the building and move your mouse every now and then so your computer doesn't go into energy saving modes... Whatever does the trick...
Mylenium

Similar Messages

  • Can I still purchase Adobe CS6 Master Collection Student and Teacher Edition?

    Hi I was wonder can I still purchase Adobe CS6 Master Collection Student and Teacher Edition? As I am a student and I don't have the money to purchase the the full software for 2 grand. Also I don't want to get the creative cloud as I don't want to be paying say 250 dollars a year for the software.
    Another question is how many devices can I have the software on? As I have a desktop which I will use for heavy work, and a laptop for light work.

    Creative Suite 6

  • How long i am allowed to use Adobe CS6 Master collection ( Students and Teachers edition ) ?

    I planned to buy Adobe CS6 Master collection ( Students and Teachers Version ) but i have a some confusions.
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    There is no serial number in retail boxes of S&T, just a verification code and that needs to be properly registered to obtain a serial number - now. After that you can reinstall and reactivate the stuff until the day the Adobe servers fall apart or run out of electricity or Adobe changes their policies.
    Mylenium

  • Installing CS6 Master Collection Student and Teacher Licensing

    I am installing CS6 Master Collection Student and Teacher Licensing; I am in the middle of the process when I get a dialogue box asking for a second serial number for the Acrobat X Pro, I tried to add the initial serial number in order to start the install and it says it is not a valid serial for this product, what can I do?
    This is suppose to be included in the suite right? why is it asking me for a second SN?

    Contact support directly by phone or web chat. Nobody here can straighten out serial number issues. If you have older versions of Acrobat installed, uninstalling them or running the Creative Suite Cleaner Tool and Acrobat Cleaner Tool may resolve any potential conflicts.
    Mylenium

  • Can i reinstall Adobe CS6 Master collection ( Students and Teachers Version) after graduation ?

    Suppose i have bought Adobe CS6 Master collection ( Students and Teachers Version ) and that after my graduation i encounter a problem whereby i have to reinstall windows and as a consequence reinstall Adobe CS6 Master collection ( Students and Teachers Version ) in order to continue using it.
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    2) Can i use Adobe CS6 Master collection ( Students and Teachers Version ) for commercial purpose. Say i have developed a plugin or a quicktime based product for adobe after effects and that i have my own website and want to sell my products on my websites. Will i be allowed to do it ?
    3) Can i use Adobe CS6 Master collection ( Students and Teachers Version ) in my small business given that i have a partner developer ? So in all a two-person small business !

    Yes, yes and yes.
    Mylenium

  • Adobe CS6 Master Collection Trial and Adobe Download Assistant keeps freezing.

    I am downloading Adobe CS6 Master Collection Trial but Adobe Download Assistant keeps freezing.  I have tried to to start the download process over again, but keep running into the same issue.  Please help.

    MsGlamVixenn,
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    If you continue to face difficulties you can try initiating a direct download by following the steps listed at http://forums.adobe.com/thread/981369

  • CS6 Master Collection Download

    The following programs did not download with my CS6 Master Collection. Bridge cs6, Media Encoder cs6, and Flashbuilder 4.6 Premium Edition. What do I need to do in order to get these software?

    Did you customize the installation to only install certain components?  By default all of the Master Collection applications are installed.  I would also recommend running the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ to review your installation logs.

  • Having trouble downloading CS6 Master Collection Download.

    It seems that everything is fine until the download is complete.  Once file 1 of 2 is 6.2GB (File name MasterCollection_CS6_LS16 (1).7z) is downloaded I click to run and it says "to open this file, windows needs to know what program you want to use to open it...". The second download, 2 of 2, downloads fine and when i double click to run, a notice pops up asking if I want to run this file. I click run, and get error reading "The file archive part of Adobe CS6 Master Collection is missing. you need all parts in the same folder in order to extract Adobe CS6 Master Collection. Please Download parts."

    I placed both files into an "ADOBE" folder which I put on my desktop.
    File 1:
         Type: 7z File
         Size: 6,504,448 KB
    File 2:
         Type: Application
         Size: 1,031 KB
              (when I hover over the file name some addition information pops up - "file description: adobe extractor, Company: adobe systems incorporated, File Version: 1.0.2.1, Date Created: 8/15/2014, Size: 1MB")
    When I click the application file (not seeing exe anywhere) I still get "The file archive part of Adobe CS6 Master Collection is missing. You need all parts in the same folder in order to extract Adobe CS6 Master Collecton. Please download all parts."

  • CS6 Master Collection download exceeds 100% to 132%

    I'm trying to dowload CS6 Master Collection English-Arabic Enabled, but download exceeds 100% to 132% with adobe download assistant and it's still downloading and saying "less than a minute",
    I don't have a fast connection, it took me 3 days to reach 100% , with pauses, because of electricity blackouts (I live in Gaza, Palestine)
    it did not stop downloading upon reaching 100%, now it is 132% and still saying "less than a minute"
    I don't want to go through the nightmare to redownload, because there was no apparent problem with this download process, pausing and resuming should be supported by Adobe Download Assistant.  If i redownload, chances that this will happen again.
    is there a direct link so that i can use a more trustworthy download manager other than Adobe Download Assistant ?

    Hey there .o/
    From what I've read in other threads (for example here : http://forums.adobe.com/message/4620004 ) , the download manager displaying incoherent progression percentages is a known issue, but the download still should work at some point.
    Anyway, if you really don't trust the download manager and since you really need direct links that allow resuming, I'd say your best option is probably to use a FTP client.
    Run your favorite FTP client and :
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    - navigate to the directory which contains the file you want ( unless I'm mistaken, it should be /pub/adobe/cs6/downloads/ )
    - initiate the download of the file you want ( MasterCollection_CS6_LS6.dmg , right ?)
    Any decent FTP client supports resuming (as long as the server itself allows it, which has to be the case).

  • Where is the CS6 Master Collection download page?

    I have CS6 Master Collection on my old computer, and wish to download it onto my new one (Windows 8).
    I've reviewed past forums on here and links the provided seem to be outdated/expired/etc. Howerever, if I've simply missed one, please feel free to shoot the link this way.
    I see how to download individual CS6 programs separately, but wish to download the collection as a package.
    Thanks!
    T

    This information appears to be up-to-date:
    http://forums.adobe.com/thread/1244543?tstart=0

  • Trying to install CS6 master collection upgrade and getting a failure to initialize notice after clicking the install button

    I've obtained a new Macbook Pro laptop in which I did a transfer of everything to. I just purchased an upgrade from Design Standard 5.5 to Master Collection CS6. After downloading everything and preparing to run the installer, after clicking "install" I get a " We've encountered the following issues. Installer failed to initialize. Please download Adobe Support Advisor to detect the problem. I try and go that route and get lost in the thousands of dead end links. Can anyone please help?
    Thank you!!!!
    Travis

    uninstall cs6 (if anything is installed, clean and reinstall per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • CS6 Master Collection - Opening and Saving Time Issues

    When using PS, AI, and ID it literally takes up to 3-5 mins to open a recent project or to save any project. It seems to be only with these three applications. However, when it finally opens, the application works completely well. I have CS5 and CS6 and this issue doesn't happen at all with any of the CS5 applications. What could be the issue? Please help!
    Update: This also happens with just opening smart objects.

    We can't know. You have not provided any system info or otehr relevant details like where you are actually saving the files.
    Mylenium

  • File Extension Always Changes from .mp4 to .m4z in Media Encoder CS6 Master Collection

    Hello,
    I am a noob to Adobe products, but I am familiar with video encoding and have been making movies on the computer for over a decade.  I have made several attempts to encode from .wmv to .mp4, but both Media Encoder as well as Premiere creates the output with the .m4v extension.  I am using the H.264 Main, with the MP4 Standard selected in the multiplexer.  I have watched several video tutorials from YouTube on how to make sure I format properly for YouTube in MP4, but I would prefer my file extension to be .mp4 and NOT .m4v.  The name is specified as "video.mp4" but it always comes out as "video.m4v".
    I am using the full version (not a trial) of Adobe Creative Suite CS6 Master Collection, Student and Teacher Addition.
    Windows 7 64-bit
    Before I give all my other pertinent details, or post screen shots (if that is possible), I thought there might be a simple solution.
    Can anyone help me?
    Thanks in advance

    Ok, I found the temporary solution over at this forum posting:
    http://forums.adobe.com/message/4717820#4717820.
    Over there, I posted this information:
    I will have to try keeping the Export Audio box checked.  I am having the same .m4v problem when trying to save as mp4, and my videos have no audio (screen capture tutorials) so I chose not to export the audio.  I will see if keeping the box checked works.
    I am using Windows 7 64-bit, CS6 Master Collection Student Teacher;  I just downloaded the full version (paid for) a couple of days ago, so apparently, this is still a bug.
    I had posted this same type of question earlier today, now I found this forum.  I don't know if the problem was there before the update because I just bought my Adobe products the other day (November 10, 2012) and installed the updates prior to even opening any single one of the Adobe programs.  Oddly enough, Handbrake does a fine job, so I am using that until I figure out the problem with AME.
    UPDATE:
    YES!  Keeping that Export Audio box checked resolved the problem.  What I did was (since there was no audio in the original) just take the audio settings down to the lowest possible quality so as to save on file size output.
    Thanks for the pointer!

  • Re-installation on new formatted drive. How to de-activate previously installed CS6 Master Collection?

    Greets.
    I had my entire CS6 Master Collection installed and activated with Adobe servers - but main drive died.
    Now I have a newly formatted drive with a fresh Win7 installation on it. I wish to re-install my entire CS6 collection again.
    As far as I recall, we have to DEACTIVATE all our installed softwares BEFORE activating any newer installations?
    If so, since I did not de-activate the softwares from my dead drive (which I cannot access now anyway) - how can I de-activate it now? I see no option to do so on my online account.
    Can anyone advise please.
    If a Customer Service Rep is reading this - can you please DE-ACTIVATE all my CS6 Master Collection softwares please - so I can re-install them again.
    Many thanks.

    You need to contact Adobe Support thru chat and ask them to reset your activations - you will need the serial number.
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
    You are allowed to have two activated installations, so if you are waiting for the weekend to pass to get their attention, you can install and activate as long as you only had the one activation used so far.  When they reset the activations you can reactivate again afterwards (or deactivate the new one yourself ahead of chatting with them).

  • I've downloaded CS6 Master Collection but only see The Photoshop icon.  I can't seem to find the other programs, except on "uninstall programs" How do I open and run the others?

    I've downloaded CS6 Master Collection but only see The Photoshop icon.  I can't seem to find the other programs, except on "uninstall programs" How do I open and run the others?

    How about you give us some real information.
    Did you install the software? What operating system?

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