CS6 Master Collection installer fails to initialise

When attempting to install CS6 Master collection, I recieved the following error:
We've encountered the following issues
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
The adviser did not identify any issues.
The relevant insallation log file can be found here: https://dl.dropbox.com/u/60619611/CS6%20Master%20Collection%206%2002-19-2013.log
I would greatly appreciate any help.
Thanks in advance,
Shoaib

if you feel up to it, you can analyse your own log:  http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
otherwise, you can contact adobe support:  www.adobe.com/support/chat/ivrchat.html
or, double check your log link.  i couldn't link to your log file.

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(Seq 104) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 104) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/WBMP.plugin/Contents/MacOS"(Seq 104) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 104) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/WBMP.plugin/Contents/_CodeSignature/CodeResources". (Seq 103) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 103) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/WBMP.plugin/Contents/_CodeSignature"(Seq 103) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 103) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/WBMP.plugin/Contents/PkgInfo". (Seq 102) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 102) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/WBMP.plugin/Contents/Info.plist". (Seq 101) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 101) ERROR: DF015: Unable to delete symlink "/Applications/Adobe Bridge CS6/Plug-Ins/WBMP.plugin/Contents/CodeResources"(Seq 100) ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 100) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/WBMP.plugin/Contents"(Seq 100) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 100) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/WBMP.plugin"(Seq 100) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 100) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/ZigZag.eve". (Seq 99) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 99) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Wind.eve". (Seq 98) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 98) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Wave.eve". (Seq 97) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 97) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Twirl.eve". (Seq 96) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 96) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Tiles.eve". (Seq 95) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 95) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Targa.eve". (Seq 94) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 94) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Standard Multiplugin.rsrc". (Seq 93) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 93) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Spherize.eve". (Seq 92) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 92) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/SmartBlur.eve". (Seq 91) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 91) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Shear.eve". (Seq 90) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 90) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Ripple.eve". (Seq 89) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 89) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/RadialBlur.eve". (Seq 88) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 88) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/PreciseFlareCenter.eve". (Seq 87) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 87) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Polar.eve". (Seq 86) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 86) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Pointillize.eve". (Seq 85) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 85) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/png.eve". (Seq 84) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 84) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Pinch.eve". (Seq 83) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 83) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/MezzoTint.eve". (Seq 82) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 82) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/LensFlare.eve". (Seq 81) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 81) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/IllustratorExport.eve". (Seq 80) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 80) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/gif.eve". (Seq 79) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 79) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Fibers.eve". (Seq 78) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 78) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Extrude.eve". (Seq 77) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 77) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Displace.eve". (Seq 76) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 76) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Deinterlace.eve". (Seq 75) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 75) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/Crystallize.eve". (Seq 74) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 74) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/ColorHalftone.eve". (Seq 73) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 73) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/bmpadvanced.eve". (Seq 72) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 72) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/bmp.eve". (Seq 71) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 71) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/aiff.eve". (Seq 70) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 70) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources/ACR_PS.eve". (Seq 69) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 69) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Resources"(Seq 69) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 69) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/MacOS/Standard Multiplugin". (Seq 68) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 68) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/MacOS"(Seq 68) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 68) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/_CodeSignature/CodeResources". (Seq 67) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 67) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/_CodeSignature"(Seq 67) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 67) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/PkgInfo". (Seq 66) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 66) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/Info.plist". (Seq 65) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 65) ERROR: DF015: Unable to delete symlink "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents/CodeResources"(Seq 64) ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 64) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin/Contents"(Seq 64) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 64) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Standard Multiplugin.plugin"(Seq 64) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 64) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Radiance.plugin/Contents/Resources/Radiance.rsrc". (Seq 63) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 63) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Radiance.plugin/Contents/Resources"(Seq 63) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 63) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Radiance.plugin/Contents/MacOS/Radiance". (Seq 62) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 62) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Radiance.plugin/Contents/MacOS"(Seq 62) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 62) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Radiance.plugin/Contents/_CodeSignature/CodeResources". (Seq 61) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 61) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Radiance.plugin/Contents/_CodeSignature"(Seq 61) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 61) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Radiance.plugin/Contents/PkgInfo". (Seq 60) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 60) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Radiance.plugin/Contents/Info.plist". (Seq 59) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 59) ERROR: DF015: Unable to delete symlink "/Applications/Adobe Bridge CS6/Plug-Ins/Radiance.plugin/Contents/CodeResources"(Seq 58) ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 58) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Radiance.plugin/Contents"(Seq 58) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 58) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Radiance.plugin"(Seq 58) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 58) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Pixar.plugin/Contents/Resources/Pixar.rsrc". (Seq 57) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 57) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Pixar.plugin/Contents/Resources"(Seq 57) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 57) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Pixar.plugin/Contents/MacOS/Pixar". (Seq 56) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 56) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Pixar.plugin/Contents/MacOS"(Seq 56) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 56) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Pixar.plugin/Contents/_CodeSignature/CodeResources". (Seq 55) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 55) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Pixar.plugin/Contents/_CodeSignature"(Seq 55) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 55) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Pixar.plugin/Contents/PkgInfo". (Seq 54) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 54) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Pixar.plugin/Contents/Info.plist". (Seq 53) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 53) ERROR: DF015: Unable to delete symlink "/Applications/Adobe Bridge CS6/Plug-Ins/Pixar.plugin/Contents/CodeResources"(Seq 52) ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 52) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Pixar.plugin/Contents"(Seq 52) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 52) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Pixar.plugin"(Seq 52) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 52) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/PCX.plugin/Contents/Resources/PCX.rsrc". (Seq 51) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 51) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/PCX.plugin/Contents/Resources"(Seq 51) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 51) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/PCX.plugin/Contents/MacOS/PCX". (Seq 50) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 50) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/PCX.plugin/Contents/MacOS"(Seq 50) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 50) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/PCX.plugin/Contents/_CodeSignature/CodeResources". (Seq 49) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 49) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/PCX.plugin/Contents/_CodeSignature"(Seq 49) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 49) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/PCX.plugin/Contents/PkgInfo". (Seq 48) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 48) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/PCX.plugin/Contents/Info.plist". (Seq 47) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 47) ERROR: DF015: Unable to delete symlink "/Applications/Adobe Bridge CS6/Plug-Ins/PCX.plugin/Contents/CodeResources"(Seq 46) ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 46) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/PCX.plugin/Contents"(Seq 46) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 46) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/PCX.plugin"(Seq 46) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 46) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/PBM.plugin/Contents/Resources/PBM.rsrc". (Seq 45) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 45) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/PBM.plugin/Contents/Resources"(Seq 45) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 45) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/PBM.plugin/Contents/MacOS/PBM". (Seq 44) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 44) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/PBM.plugin/Contents/MacOS"(Seq 44) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 44) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/PBM.plugin/Contents/_CodeSignature/CodeResources". (Seq 43) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 43) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/PBM.plugin/Contents/_CodeSignature"(Seq 43) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 43) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/PBM.plugin/Contents/PkgInfo". (Seq 42) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 42) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/PBM.plugin/Contents/Info.plist". (Seq 41) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 41) ERROR: DF015: Unable to delete symlink "/Applications/Adobe Bridge CS6/Plug-Ins/PBM.plugin/Contents/CodeResources"(Seq 40) ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 40) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/PBM.plugin/Contents"(Seq 40) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 40) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/PBM.plugin"(Seq 40) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 40) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/MultiProcessor Support.plugin/Contents/Resources/MultiProcessor Support.rsrc". (Seq 39) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 39) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/MultiProcessor Support.plugin/Contents/Resources/Info.plist". (Seq 38) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 38) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/MultiProcessor Support.plugin/Contents/Resources"(Seq 38) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 38) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support". (Seq 37) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 37) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/MultiProcessor Support.plugin/Contents/MacOS"(Seq 37) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 37) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/MultiProcessor Support.plugin/Contents/_CodeSignature/CodeResources". (Seq 36) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 36) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/MultiProcessor Support.plugin/Contents/_CodeSignature"(Seq 36) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 36) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/MultiProcessor Support.plugin/Contents/PkgInfo". (Seq 35) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 35) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/MultiProcessor Support.plugin/Contents/Info.plist". (Seq 34) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 34) ERROR: DF015: Unable to delete symlink "/Applications/Adobe Bridge CS6/Plug-Ins/MultiProcessor Support.plugin/Contents/CodeResources"(Seq 33) ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 33) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/MultiProcessor Support.plugin/Contents"(Seq 33) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 33) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/MultiProcessor Support.plugin"(Seq 33) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 33) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/MMXCore.plugin/Contents/Resources/MMXCore.rsrc". (Seq 32) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 32) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/MMXCore.plugin/Contents/Resources/Info.plist". (Seq 31) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 31) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/MMXCore.plugin/Contents/Resources"(Seq 31) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 31) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/MMXCore.plugin/Contents/MacOS/MMXCore". (Seq 30) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 30) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/MMXCore.plugin/Contents/MacOS"(Seq 30) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 30) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/MMXCore.plugin/Contents/_CodeSignature/CodeResources". (Seq 29) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 29) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/MMXCore.plugin/Contents/_CodeSignature"(Seq 29) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 29) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/MMXCore.plugin/Contents/PkgInfo". (Seq 28) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 28) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/MMXCore.plugin/Contents/Info.plist". (Seq 27) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 27) ERROR: DF015: Unable to delete symlink "/Applications/Adobe Bridge CS6/Plug-Ins/MMXCore.plugin/Contents/CodeResources"(Seq 26) ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 26) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/MMXCore.plugin/Contents"(Seq 26) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 26) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/MMXCore.plugin"(Seq 26) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 26) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/JPEG2000.plugin/Contents/Resources/JPEG2000.rsrc". (Seq 25) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 25) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/JPEG2000.plugin/Contents/Resources"(Seq 25) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 25) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/JPEG2000.plugin/Contents/MacOS/JPEG2000". (Seq 24) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 24) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/JPEG2000.plugin/Contents/MacOS"(Seq 24) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 24) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/JPEG2000.plugin/Contents/_CodeSignature/CodeResources". (Seq 23) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 23) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/JPEG2000.plugin/Contents/_CodeSignature"(Seq 23) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 23) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/JPEG2000.plugin/Contents/PkgInfo". (Seq 22) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 22) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/JPEG2000.plugin/Contents/Info.plist". (Seq 21) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 21) ERROR: DF015: Unable to delete symlink "/Applications/Adobe Bridge CS6/Plug-Ins/JPEG2000.plugin/Contents/CodeResources"(Seq 20) ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 20) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/JPEG2000.plugin/Contents"(Seq 20) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 20) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/JPEG2000.plugin"(Seq 20) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 20) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/dicom.plugin/Contents/Resources/dicom.rsrc". (Seq 19) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 19) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/dicom.plugin/Contents/Resources"(Seq 19) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 19) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/dicom.plugin/Contents/MacOS/dicom". (Seq 18) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 18) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/dicom.plugin/Contents/MacOS"(Seq 18) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 18) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/dicom.plugin/Contents/_CodeSignature/CodeResources". (Seq 17) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 17) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/dicom.plugin/Contents/_CodeSignature"(Seq 17) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 17) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/dicom.plugin/Contents/PkgInfo". (Seq 16) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 16) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/dicom.plugin/Contents/Info.plist". (Seq 15) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 15) ERROR: DF015: Unable to delete symlink "/Applications/Adobe Bridge CS6/Plug-Ins/dicom.plugin/Contents/CodeResources"(Seq 14) ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 14) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/dicom.plugin/Contents"(Seq 14) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 14) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/dicom.plugin"(Seq 14) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 14) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Cineon.plugin/Contents/Resources/Cineon.rsrc". (Seq 13) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 13) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Cineon.plugin/Contents/Resources"(Seq 13) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 13) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Cineon.plugin/Contents/MacOS/Cineon". (Seq 12) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 12) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Cineon.plugin/Contents/MacOS"(Seq 12) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 12) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Cineon.plugin/Contents/_CodeSignature/CodeResources". (Seq 11) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 11) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Cineon.plugin/Contents/_CodeSignature"(Seq 11) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 11) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Cineon.plugin/Contents/PkgInfo". (Seq 10) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 10) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Plug-Ins/Cineon.plugin/Contents/Info.plist". (Seq 9) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 9) ERROR: DF015: Unable to delete symlink "/Applications/Adobe Bridge CS6/Plug-Ins/Cineon.plugin/Contents/CodeResources"(Seq 8) ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 8) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Cineon.plugin/Contents"(Seq 8) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 8) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins/Cineon.plugin"(Seq 8) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 8) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Plug-Ins"(Seq 8) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 8) ERROR: DF032: Unable to restore display attributes of "/Applications/Adobe Bridge CS6" to 0000 with mask 0002(Seq 7) ERROR: DW063: Error rolling back command ARKSetDisplayAttributesCommand(Seq 7) ERROR: DF032: Unable to restore display attributes of "/Applications/Adobe Bridge CS6/Icon " to 0001 with mask 0001(Seq 7) ERROR: DW063: Error rolling back command ARKSetDisplayAttributesCommand(Seq 7) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Icon ". (Seq 7) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Legal/fr_MA/license.html". (Seq 6) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 6) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Legal/fr_MA"(Seq 6) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 6) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Legal/fr_CA/license.html". (Seq 5) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 5) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Legal/fr_CA"(Seq 5) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 5) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Legal/es_MX/license.html". (Seq 4) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 4) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Legal/es_MX"(Seq 4) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 4) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Legal/en_IL/license.html". (Seq 3) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 3) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Legal/en_IL"(Seq 3) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 3) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Legal/en_GB/license.html". (Seq 2) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Legal/en_GB"(Seq 2) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2) ERROR: DF023: Unable to delete file "/Applications/Adobe Bridge CS6/Legal/en_AE/license.html". (Seq 1) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 1) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Legal/en_AE"(Seq 1) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6/Legal"(Seq 1) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Bridge CS6"(Seq 1) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1) ----------- Payload: {4758849A-8C03-4F90-A024-3D4C7A035B5A} AdobeMotionPicture CS6 4.0.0.0 ----------- ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirWNV657pG/Assets2/xplat/FilmTheaterF3521RDIPD.icc" to "/Library/Application Support/Adobe/Color/MPProfiles/FilmTheaterF3521RDIPD.icc" (Seq 22) ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 22) ----------- Payload: {3D46121C-A0E6-4259-B7E0-5127C218A096} Adobe SpeedGrade CS6 6.0.0.0 ----------- ERROR: DS015: Unable to read symlink target of source file "/private/tmp/.tempdiryQfS5Iql/Assets1/universal/App/Adobe SpeedGrade CS6.app/Contents/Frameworks/adobe_caps.framework/Versions/Current"(Seq 55) ERROR: DW063: Command ARKCopySymlinkCommand failed.(Seq 55) ----------- Payload: {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0 ----------- ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirG2w2oH3a/Assets1/universal/Professional/Adobe After Effects CS6.app/Contents/Frameworks/BEE.dylib" to "/Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/BEE.dylib" (Seq 99) ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 99)  ERROR: DW050: The following payload errors were found during install: ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed ERROR: DW050:  - Adobe SpeedGrade CS6: Failed due to Language Pack installation failure ERROR: DW050:  - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure ERROR: DW050:  - AdobeMotionPicture CS6: Install failed ERROR: DW050:  - Adobe After Effects CS6: Failed due to Language Pack installation failure ERROR: DW050:  - Camera Profiles Installer: Install failed ERROR: DW050:  - Adobe SpeedGrade CS6_AdobeSpeedGrade6.0en_USLanguagePack: Install failed ERROR: DW050:  - Adobe Extension Manager CS6: Install failed ERROR: DW050:  - Adobe Bridge CS6: Install failed ERROR: DW050:  - AmericanEnglishSpeechAnalysisModels: Install failed ERROR: DW050:  - Adobe Media Encoder CS6: Install failed ERROR: DW050:  - Adobe Premiere Pro CS6 Support: Install failed ERROR: DW050:  - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed ERROR: DW050:  - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed ERROR: DW050:  - Recommended Common Fonts Installation: Install failed ERROR: DW050:  - Adobe CSXS Extensions CS6: Install failed

    First of all your suggested response told me the same thing I pasted above in the my first post. It did not help.
    Let me be the disgruntled customer for a minute.
    I spend $2500 plus on your suite of products. Use the included DVD to install on a complete clean install of the OS. Works fine on one mac and not on another. One has 10.6.8 and the other 10.7 which you say is recommended on the requirements. I get nothing but problems and errors when installing. I read this forum. I ask a question. I provide details, I get a rote response that does not apply.  I called tech support and got an East Indian call center that could barely listen to me as they kept reading off a rote script
    Combining all the data off other USERS responses and trying something randomly I finally get it to install by logging in as the root user and downloading the trial version and installing that way. I have to try the install three times to get all the prodcuts to stick.
    Now, before you tell me it's my machine, or optical drive, explain to me why the CS5 version of this same software installed on the same machine with one click of the install button three months earlier? Remember, I had to clean install the OS as it was recommended to deinstall CS5 as it might be the problem. Clearly it was not.
    I see continuous posts of people having install issues. You want to sell a 2500 dollar product? Make sure the damn thing is properly QA'd first.
    Ridiculous that we have to do all these asinine steps to get your software installed. Adobe used to stand for quality. Not sure anymore. I have shareware that's less problematic than this premium priced stuff.
    Boo on you Adobe.

  • Adobe CS6 Master Collection Installation Crash

    I have an issue, whereby during the installation process of adobe CS6, the installation crashes and only few components would be installed.
    Please Advice.

    is there an error message?
    if yes, what is it?
    if no, check your installation logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

  • Cannot install CS6 Master Collection on windows 7 - 64 bit

    As the title implies, I have several times tried installing the Master Collection - CS6 on my windows 7 - 64 bit machine at home and after a couple minutes, it simply erros out. I have even downloaded the trials for several of the applications and they too won't install. My download came directly from the Adobe Licensing site.
    Michael
    Below is the latest attempt error log:
    Exit Code: 7
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF036, DW063 ... WARNING: DS013, DW020 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 114 error(s), 14 warning(s)
    WARNING: DS013: Payload {D5B1535A-FDFC-4B40-B2E2-21DA83D9CB57} Adobe Audition 4.0.0.0 is already installed and the session payload {30FD541D-3C9D-41C4-B240-A994EE4E0231} Adobe Audition 5.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {CCB778B5-25B8-4E57-9F20-72B11B443EF9} AmericanEnglishSpeechAnalysisModels 2.5.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {CD693E49-C5EF-4FA6-9037-9B636931C02B} AmericanEnglishSpeechAnalysisModels 1.0.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
    WARNING: DW020: {674E5E7D-A6F8-49B4-A026-EB3922144B24} AIR for Apple iOS support (FB) 3.1.0.0 conflicts with: {067E43CD-3E9C-44BA-89FA-EDE7461BC22B} AIR for Apple iOS support (FB) 2.6.0.0
    Please uninstall these products, restart your computer and then run this installer again.
    WARNING: DW020: NOTE: Cannot set action to the payload {674E5E7D-A6F8-49B4-A026-EB3922144B24} AIR for Apple iOS support (FB) 3.1.0.0 as conflicting payload is installed.
    WARNING: DW017: PayloadPolicyNode.SetAction: IN payload {674E5E7D-A6F8-49B4-A026-EB3922144B24} AIR for Apple iOS support (FB) 3.1.0.0 is required by {59EBB3D9-AA2A-4068-AB48-75ED6879B5F9} AIR for Apple iOS Support Wrapper 3.1.0.0 but isn't free. Reason: This payloads conflicts with something installed
    WARNING: DW020: {1BF6648E-DFC9-4371-98B6-F6AD9358DF4F} Adobe Flash Builder 4.6 4.6.1.0 conflicts with: {45CDBACA-8B52-4DAE-9601-287907A155BF} Adobe Flash Builder 4.5.0.0
    Please uninstall these products, restart your computer and then run this installer again.
    WARNING: DW020: NOTE: Cannot set action to the payload {1BF6648E-DFC9-4371-98B6-F6AD9358DF4F} Adobe Flash Builder 4.6 4.6.1.0 as conflicting payload is installed.
    WARNING: DW017: PayloadPolicyNode.SetAction: IN payload {674E5E7D-A6F8-49B4-A026-EB3922144B24} AIR for Apple iOS support (FB) 3.1.0.0 is required by {59EBB3D9-AA2A-4068-AB48-75ED6879B5F9} AIR for Apple iOS Support Wrapper 3.1.0.0 but isn't free. Reason: This payloads conflicts with something installed
    ----------- Payload: {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\dynamiclink\CS6\boost_date_time.dll"(Seq 1)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
    ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\dynamiclink\CS6\boost_date_time.dll" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
    ----------- Payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 -----------
    ERROR: DF036: File already present at "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Adobe Standard\Canon EOS 10D Adobe Standard.dcp"(Seq 2)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
    ERROR: DF024: Unable to restore file at "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Adobe Standard\Canon EOS 10D Adobe Standard.dcp" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
    ----------- Payload: {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml"(Seq 2)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
    ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Bridge CS6 (64 Bit): Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesAE CS6: Install failed
    ERROR: DW050:  - Dynamic Link Media Server: Install failed
    ERROR: DW050:  - Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe XMP Panels: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050:  - Adobe Encore CS6_AdobeEncore6en_USLanguagePack: Install failed
    ERROR: DW050:  - SonicWrappers_ph: Install failed
    ERROR: DW050:  - Adobe Flash CS6_AdobeFlash12.0-en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Toolhints CS6: Install failed
    ERROR: DW050:  - Adobe Prelude CS6 Support: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Support: Install failed
    ERROR: DW050:  - AdobePDFL x64 CS6: Install failed
    ERROR: DW050:  - AdobeColorJA CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_x64_AdobePhotoshop13-en_US_x64: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - SonicWrappers_bl: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Icon Handler x64: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
    ERROR: DW050:  - Adobe Audition: Failed due to Language Pack installation failure
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - AdobeIdeaPluginCS6-loc: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Player for Embedding 3.3: Install failed
    ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed
    ERROR: DW050:  - Adobe SpeedGrade CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Prelude CS6_AdobePrelude1en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Encore CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - AdobeMotionPicture CS6: Install failed
    ERROR: DW050:  - Adobe After Effects CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - AdobeColorPhotoshop CS6: Install failed
    ERROR: DW050:  - DPS Desktop Tools CS6: Install failed
    ERROR: DW050:  - Adobe Flash CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - AdobeColorEU CS6: Install failed
    ERROR: DW050:  - Camera Profiles Installer: Install failed
    ERROR: DW050:  - AdobePDFL CS6: Install failed
    ERROR: DW050:  - Photoshop Camera Raw 7 (64 bit): Install failed
    ERROR: DW050:  - AIR for Apple iOS Support Wrapper: Install failed
    ERROR: DW050:  - Adobe SpeedGrade CS6_AdobeSpeedGrade6.0en_USLanguagePack: Install failed
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
    ERROR: DW050:  - AdobeIdeaPluginCS6 x64: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesCS CS6: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - PDF Settings CS6: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS6: Install failed
    ERROR: DW050:  - Adobe NPS Panel: Install failed
    ERROR: DW050:  - Suite Shared Configuration CS6: Install failed
    ERROR: DW050:  - Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Dreamweaver CS6_AdobeDreamweaver12en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Player for Embedding x64 3.3: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - Adobe Bridge CS6: Install failed
    ERROR: DW050:  - Adobe After Effects CS6 Support: Install failed
    ERROR: DW050:  - AdobeCMaps x64 CS6: Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2005 Redistributable Package (x64): Install failed
    ERROR: DW050:  - Adobe Illustrator CS6 Core (64 Bit)_AdobeIllustrator16en_USLanguagePack_x64: Install failed
    ERROR: DW050:  - Adobe Illustrator CS6 Core (64 Bit): Failed due to Language Pack installation failure
    ERROR: DW050:  - AdobeTypeSupport CS6: Install failed
    ERROR: DW050:  - AdobeIdeaPluginCS6: Install failed
    ERROR: DW050:  - Adobe Dreamweaver CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Audition_AdobeAudition5en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Common Base Files: Install failed
    ERROR: DW050:  - Acrobat Professional: Install failed
    ERROR: DW050:  - AdobeTypeSupport x64 CS6: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Feature Set Files: Install failed
    ERROR: DW050:  - Adobe Mini Bridge CS6: Install failed
    ERROR: DW050:  - AdobeColorNA CS6: Install failed
    ERROR: DW050:  - Adobe Dreamweaver Widget Browser: Install failed
    ERROR: DW050:  - Adobe Linguistics CS6 x64: Install failed
    ERROR: DW050:  - AmericanEnglishSpeechAnalysisModels: Install failed
    ERROR: DW050:  - AdobeColorCommonSetRGB CS6: Install failed
    ERROR: DW050:  - Adobe Fireworks CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Illustrator CS6 Support32: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS6 Support: Install failed
    ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
    ERROR: DW050:  - Photoshop Camera Raw 7: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
    ERROR: DW050:  - AIR for Apple iOS support (FP): Install failed
    ERROR: DW050:  - AdobeHelp: Install failed
    ERROR: DW050:  - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Encore CS6 Support: Install failed
    ERROR: DW050:  - Adobe Linguistics CS6: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation: Install failed
    ERROR: DW050:  - DynamiclinkSupport: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_US: Install failed
    ERROR: DW050:  - Adobe Prelude CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe After Effects CS6 Presets: Install failed
    ERROR: DW050:  - CS6 Master Collection: Install failed
    ERROR: DW050:  - AdobeCMaps CS6: Install failed
    ERROR: DW050:  - Adobe CSXS Extensions CS6: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Icon Handler: Install failed
    ERROR: DW050:  - Adobe ExtendScript Toolkit CS6: Install failed
    ERROR: DW050:  - Adobe Media Encoder CS6 X64: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Base Files2: Install failed
    ERROR: DW050:  - Adobe Illustrator CS6 Support: Install failed

    Hey, did you sort it out in the end?
    I have been onto support for 2.5 hours yesterday but it didnt work what they told me to do. CS6 seems to install but the last screen says that only flash builder and acrobat installed and all the others had trouble installling.
    Im gonna try them again today. My error message is below....
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DF012, DW029 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 4 error(s), 3 warning(s)
    ----------- Payload: {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 -----------
    ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x86). Please try installing it by double clicking on the executable at "E:\Adobe CS6\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
    ----------- Payload: {9D2A060F-AC6B-11E0-8C00-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x64) 10.0.40219.1 -----------
    ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x64). Please try installing it by double clicking on the executable at "E:\Adobe CS6\payloads\Microsoft VC 2010 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x64) from Microsoft website - www.microsoft.com
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    WARNING: DW029: Custom Action for payload {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 wants to skip this payload. Skipping this payload.
    ----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at E:\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
    ----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at E:\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Microsoft Visual C++ 2010 Redistributable Package (x64): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2010 Redistributable Package (x86): Install failed

  • Hi I installed adobe cs6 master collection as trial, download failed to initialise installer

    installer failed to initialise , please download adobe support manager

    If the installer has failed to initialize then you will want to review the PDApp.log file from your temp folder.  You can find details on how to locate and interpret the file at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • Mac - Installer failed to initialize. (etc) HELP! I can't install the CS6 Master Collection Suite.

    When I begin the installation for the CS6 Master Collection, I get an effor saying, "We've encountered the following issues" and below it says, "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." I have already downloaded it, and it didn't help at all. I've tried repairing disk permissions and rebooting, but nothing yet. I have a Mac, and this is my first time installing ANY adobe products on it besides air and flash (of course).

    It didn't log anything:
    2013-02-22 06:27:07.794 Adobe Creative Suite Cleaner Tool[2733:1207] ***************Starting New Session*****************
    2013-02-22 06:27:07.795 Adobe Creative Suite Cleaner Tool[2733:1207] Cleaner tool Version: 6.0.0.28
    2013-02-22 06:27:07.796 Adobe Creative Suite Cleaner Tool[2733:1207] Mode=UI mode
    2013-02-22 06:27:08.222 Adobe Creative Suite Cleaner Tool[2733:1207] ========================================
    2013-02-22 06:27:24.543 Adobe Creative Suite Cleaner Tool[2733:1207] ***************End Session*****************

  • Photoshop CS6 Installer failed to initialise?

    I have just bought a student copy of Photoshop CS6 Extended, and whenever I try to install it I get the message - ' Installer failed to initialise'.
    I am running OSX Mountain Lion, on a 2012 Macbook Air. I have tried installing on a new user, as well as using the Adobe Support Advisor (No Problems detected) - I have also tried using the 'Creative Suite Cleaner Tool' to remove any old things. It still doesn't work. I don't have any other Adobe Programs currently installed.
    I couldn't find any helpful advice in the other forum posts so I made my own.

    I have the same issue.  Also running mountain lion.
    this is the PDApp.log
    i have tried changing permissions as seen from another post but nothing seems to be working.
    Wed Sep 26 13:41:12 2012
    [INFO] Setup - Build Version - 6.0.335.0
    Wed Sep 26 13:41:12 2012
    [INFO] Setup - Logging Level verbosity Set  to 4
    Wed Sep 26 13:41:12 2012
    [INFO] Setup - TimeLog: Bootstrapper Start
    Wed Sep 26 13:41:13 2012
    [INFO] Setup - TimeLog: Start initial checks
    Wed Sep 26 13:41:13 2012
    [INFO] Setup - Launch Path set to /Volumes/CS6 MstrColl/Adobe CS6 Master Collection
    Wed Sep 26 13:41:13 2012
    [INFO] Setup - Found 6 packages in setup manifest
    Wed Sep 26 13:41:13 2012
    [INFO] PIM - Build Version - 6.0.335.0
    Wed Sep 26 13:41:13 2012
    [INFO] PIM - Logging Level verbosity Set  to 4
    Wed Sep 26 13:41:13 2012
    [INFO] PIM - Build Version - 6.0.335.0
    Wed Sep 26 13:41:13 2012
    [INFO] PIM - Logging Level verbosity Set  to 4
    Wed Sep 26 13:41:13 2012
    [INFO] PIM - CREATE PIM Instance ...
    Wed Sep 26 13:41:13 2012
    [FATAL] PIM - Error could not create PIM Common Folder Path... /Users/Chris_Mac_Pro/Applications/Adobe/OOBE/PDApp/
    Wed Sep 26 13:41:13 2012
    [FATAL] Setup - Unable to create PIM object
    Wed Sep 26 13:41:13 2012
    [INFO] Setup - TimeLog: End initial checks
    Wed Sep 26 13:42:30 2012
    [INFO] Setup - =================  Exiting Installer with Code: 0  =================

  • I had my hard drive cleaned and cannot install cs6 master collection from disk.  I am getting error message failed to initialize.  please download adobe advisor support.  I have a pc and am using windows 8

    I had my hard drive cleaned and cannot install cs6 master collection from disk.  I am getting error message failed to initialize.  please download adobe advisor support.  I am using a pc and have windows 8.  Please help.

    start at the top and work your way down applying applicable fixes until your problem is resolved.
    if cc (win):  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
    if, your error is:
    "Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
    first, rename OOBE Folder to OOBE.old.
    to find OOBE:
    64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
    32 bit win OS: Program Files \Common Files\Adobe\OOBE
    mac os: HD>library>application support>adobe>caps
    mac os: USER>library>application support>adobe>OOB
    if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
    if you're using a dvd to install:
    copy the disc contents to a desktop directory and install from that directory.
    if you're using a mac:
    1. Try to Create a new user account in Mac with Administrator Priviledges.
    2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
    3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
    4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
    5. Start the installation again.
    if everything applicable above fails, check your installation logs:
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

  • Adobe CS6 Master Collection failed to initialize

    I'm trying to install Adobe CS6 Master Collection but this always comes up:
    Adobe Support Advisor no longer exists so I can't download it???
    Anyone know what I can do?

    start at the top and work your way down applying applicable fixes until your problem is resolved.
    if cc (win):  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
    if, your error is:
    "Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
    first, rename OOBE Folder to OOBE.old.
    to find OOBE:
    64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
    32 bit win OS: Program Files \Common Files\Adobe\OOBE
    mac os: HD>library>application support>adobe>caps
    mac os: USER>library>application support>adobe>OOB
    if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
    if you're using a dvd to install:
    copy the disc contents to a desktop directory and install from that directory.
    if you're using a mac:
    1. Try to Create a new user account in Mac with Administrator Priviledges.
    2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
    3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
    4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
    5. Start the installation again.
    if everything applicable above fails, check your installation logs:
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

  • I recently purchased an upgrade to Photoshop CS6. (Dec 9 2014).  I have today downloaded the file (Photoshop_13_LS16.7z  This downloaded OK   When I tried to run the file (Winzip) I got the following message  "Installer failed to initialise. Could be due

    I recently purchased an upgrade to Photoshop CS6. (Dec 9 2014).  I have today downloaded the file (Photoshop_13_LS16.7z
    This downloaded OK
    When I tried to run the file (Winzip) I got the following message
    "Installer failed to initialise. Could be due to a missing file.  Please download Abobe support adviser."
    I tried to do that and it told me Adobe support adviser no longer exists.
    Could you please advise a solution.

    Extract it to a different location inside a dedicated folder and make sure to not destroy the file and folder hierarchy inside the archive. also run the install with sufficient user privielges and security stuff turned off.
    Mylenium

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