CS6 serial number upgrade not working (win)

I've been using CS6 for a while now (got an upgrade from CS5.5) and I'm trying to install it on my second computer and suddenly the serial number isn't correct. I'm using the serial number from CS6 (i've dubble checked the box and online) and I can't figure out why it's not working.
Could it have to do with the product I'm supposed to choose? I've tried all off them with 6 in it and still NOTHING
Help please!

If you purchased an upgrade and it is askling you to choose the qualifying version, that would be the older version (CS5.5) that qualifies you to use the upgrade version.  You will have to choose CS5.5 as well as provide the serial number that was used for CS5.5 when you activated it.

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