.CSV not supporting Arabic data

Hi Gurus,
My issue is as follows :
I got the arabic data in Excel 2003 in .xls format ( from client) . When I am trying to save the same data in .csv format in Excel2003 ( for SQL Loader) , it is not supporting to saving the arabic data. Its saving the arabic data as ???? in .csv file . How to overcome this issue and what setings are requried.
Its a urgent problem i am facing . Pls help me to resolve this issue.
Thanks in advance

Hi ,
Thanks for your reply , but sorry I couldnt see as I was on a long vacation. I have followed your steps and it is resolved now.
I am facing a new challenge now , How to format the arabic font in control file. I have to upload Arabic data to staging table by using Sql * Loder. Pls can you point to some script for loading the arabic data from .csv file to staging table.
Thanks in advance,
Srikanth

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