CUCM 8.6.2 - Server unexpectedly rebooted

Hello,
CUCM server rebooted last night at 2:51 am. I didn't see any core dump generated nor were there anything in the syslog. Syslog entries from 1:05 am to 9:30 am were not there. I tried to download "Collect Crash Dump" files for the timerange, those were unavailable.
Not sure what to look at next, if anyone has dealt with a similar issue or have any troubleshooting steps please let me know.
Thanks,
AK

Hi Ayaz,
It could be due to a power outage that might have affected the server or it could be due to cpu / memory usage spike that lead to a restart. Generally a cpu / memory spike would cause a core dump or you would at least get something in the RisDC Perfmon logs for that duration. You can check for any unexpected shutdown scenario using the process listed in the following doc
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080c1ea2a.shtml
HTH
Manish

Similar Messages

Exchange 2013 Unexpected reboot by MSExchangeHMWorker

I have an Exchange 2013 server installed and noticed that the server unexpectedly rebooted itself. It created a dump file and within the dump file it states that it was caused be the MSExchangeHMWorker.
I know that Exchange 2013 has the Managed Availabilty concept and will attempt to "fix" itself if there is an issue however I would like to know why or what prompted exchange to do this so i don't have this in the future. Is there any known
logs that records why this happened? I am not seeing anything in the event logs.
Thanks
Memory dump info below:
5: kd> !analyze -v
* Bugcheck Analysis *
CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffffe001d1930900, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
----- ETW minidump data unavailable-----
PROCESS_OBJECT: ffffe001d1930900
IMAGE_NAME: wininit.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: wininit
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: MSExchangeHMWo
BUGCHECK_STR: 0xEF_MSExchangeHMWo
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT_SERVER
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
LAST_CONTROL_TRANSFER: from fffff8011bc89dcc to fffff8011b7cdfa0
STACK_TEXT:
ffffd000`2b8a79a8 fffff801`1bc89dcc : 00000000`000000ef ffffe001`d1930900 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffd000`2b8a79b0 fffff801`1bbac23e : ffffe001`d1930900 00000000`00000000 00000000`00000000 fffff801`1b7e353c : nt!PspCatchCriticalBreak+0xa4
ffffd000`2b8a79f0 fffff801`1ba090e9 : ffffe001`d1930900 ffffe001`d8eb6900 ffffe001`d1930900 ffffe001`d1930900 : nt! ?? ::NNGAKEGL::`string'+0x7bce
ffffd000`2b8a7a50 fffff801`1ba08e76 : ffffffff`ffffffff ffffe001`d8eb6900 ffffe001`d1930900 ffffe001`d9d89880 : nt!PspTerminateProcess+0xe5
ffffd000`2b8a7a90 fffff801`1b7d97b3 : ffffe001`d1930900 ffffe001`d9d89880 ffffd000`2b8a7b80 00000000`ffffffff : nt!NtTerminateProcess+0x9e
ffffd000`2b8a7b00 00007ffc`4bc5afca : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`2d58e3f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`4bc5afca
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
IMAGE_VERSION:
FAILURE_BUCKET_ID: 0xEF_MSExchangeHMWo_IMAGE_wininit.exe
BUCKET_ID: 0xEF_MSExchangeHMWo_IMAGE_wininit.exe
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xef_msexchangehmwo_image_wininit.exe
WWT IT

Hi,
What is the solution to fix this issue, even though we have windows 2012 R2 Standard installation o Exchange 2013 CU6
Symbol search path is: C:\Symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (20 procs) Free x64
Product: Server, suite: TerminalServer SingleUserTS
Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
Machine Name:
Kernel base = 0xfffff801`e8e0a000 PsLoadedModuleList = 0xfffff801`e90e0370
Debug session time: Tue Dec 23 17:48:33.358 2014 (UTC + 2:00)
System Uptime: 4 days 6:44:58.859
Loading Kernel Symbols
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
Loading User Symbols
Loading unloaded module list
*                        Bugcheck Analysis
Use !analyze -v to get detailed debugging information.
BugCheck EF, {ffffe00003744900, 0, 0, 0}
----- ETW minidump data unavailable-----
Probably caused by : wininit.exe
Followup: MachineOwner
3: kd> !analyze -v
*                        Bugcheck Analysis
CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffe00003744900, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
----- ETW minidump data unavailable-----
DUMP_FILE_ATTRIBUTES: 0xc
Insufficient Dumpfile Size
Kernel Generated Triage Dump
PROCESS_OBJECT: ffffe00003744900
IMAGE_NAME: wininit.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: wininit
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: MSExchangeHMWo
BUGCHECK_STR: 0xEF_MSExchangeHMWo
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT_SERVER
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
LAST_CONTROL_TRANSFER: from fffff801e9424dd0 to fffff801e8f591a0
STACK_TEXT:
ffffd001`4cf799a8 fffff801`e9424dd0 : 00000000`000000ef ffffe000`03744900 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffd001`4cf799b0 fffff801`e934479c : ffffe000`03744900 00000000`00000000 00000000`00000000 fffff801`e8f6ef90 : nt!PspCatchCriticalBreak+0xa4
ffffd001`4cf799f0 fffff801`e91afc11 : ffffe000`03744900 ffffe801`ecf83900 ffffe000`03744900 ffffe000`03744900 : nt! ?? ::NNGAKEGL::`string'+0xba4c
ffffd001`4cf79a50 fffff801`e91af99e : ffffffff`ffffffff ffffe801`ecf83900 ffffe000`03744900 ffffe000`1b3e5080 : nt!PspTerminateProcess+0xe5
ffffd001`4cf79a90 fffff801`e8f649b3 : ffffe000`03744900 ffffe000`1b3e5080 ffffd001`4cf79b80 00000000`ffffffff : nt!NtTerminateProcess+0x9e
ffffd001`4cf79b00 00007ff8`27ef193a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`235ce178 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`27ef193a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
IMAGE_VERSION:
FAILURE_BUCKET_ID: 0xEF_MSExchangeHMWo_IMAGE_wininit.exe
BUCKET_ID: 0xEF_MSExchangeHMWo_IMAGE_wininit.exe
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xef_msexchangehmwo_image_wininit.exe
FAILURE_ID_HASH: {3f0b292e-4bc2-5c6e-99a7-f9a74df1101c}
Followup: MachineOwner
Amit

Windows Server 2003 R2 32bit keeps unexpectedly rebooting - System Stop Failure

Good morning all,
I am currently having a very difficult time with my servers running Windows Server 2003 R2 32Bit SP2. I have had this server running over night last night and to come in this morning to find it has rebooted 4 times due to unexpected reboots. I have applied
the latest hotfix to this server but nothing has worked. This is a unknown server as its my companys branded. its got a 13 slot PCI backplane with a processor card running a i7 2600K with 4GB RAM. The processor card is called a ROBO-8780. I have got 5 HDD's
first 2 is RAID 1 which hold the OS and last 3 is RAID 5 which holds the data.
I am getting loads of different problems aswell on different servers where on a freshly build OS of Windows Server 2003 R2 32Bit SP2, its rebooting on the Windows splash screen, can sometimes get into safe mode but very rarely.
If you need any more information, please let me know, any help is appreciated!
Thanks

Hi,
Could you offer us the system log record information,Please do the following action then monitor again.
1. Run Windows Update and make sure you have the latest patches and service packs installed
2. Check so your server have the latest drivers installed from the manufacturer homepage. If not, please update your drivers, firmware and BIOS
3. Uninstall any Antivirus.
Hope this helps.
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
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Blue screen error and unexpected reboot - km:x64_0xf4_java.exe_image_csrss.exe,

Blue screen error and unexpected reboot - km:x64_0xf4_java.exe_image_csrss.exe,

On Wed, 4 Mar 2015 11:19:38 +0000, Perumal Ramasamy wrote:
Blue screen error and unexpected reboot - km:x64_0xf4_java.exe_image_csrss.exe,
This forum, as per the name, is only for Windows 10 Server questions.
Please repost to:
https://social.technet.microsoft.com/Forums/windowsserver/en-US/home?category=windowsserver
Paul Adare - FIM CM MVP
AAAAAA - American Association Against Acronym Abuse Anonymous.

Time Capsule unexpectedly reboots.

Over the past year I have been experiencing random unexpected reboots of my Time Capsule. There is no rhyme or reason why or when it is occurring. It can happen every other day or it can happen once a month. However, lately it is happening more often. Are other people experiencing the following?
I believe the reboots started occurring after the 7.6.4 firmware update released on 8/13/2013 which is the latest for my 4th Gen Time Capsule. I set up remote syslog from all my Airport devices using the old version of Airport Utility on my old iMac but never found the "silver bullet" in the logs. With the upgrade to Yosemite, it seems like the frequency of unexpected reboots has increased and my syslog configuration got blown away on the Mac I was using as the syslog server.
I'm wildly guessing now this is a result of more uses of IPv6 beyond device discovery which is how the current version of the Airport Utility finds Airport devices. However, it doesn't always work correctly as the screen capture below shows. And switching to "Local-Link Only" per http://support.apple.com/en-us/TS4597 doesn't solve the issue.
It is also possible that malformed packets are coming in from my ISP and my Time Capsule which is directly connected via Ethernet can't handle it and reboots. (I have no other router in the mix.) I have no way of determining that since Apple deprecated logging in Airport Utility version 6.XXX.
I have contacted Apple Support. They have no idea why the Airport Utility device discovery doesn't work all the time and their only suggestion for my Time Capsule was doing a hard reset which I have done but it failed to solve the problem. Any advice or suggestions would be much appreciated. Or any advise on configuring ASL which is Apple's replacement for syslog.

Thanks .. your picture has displayed.. it has a Yosemite look to it.. and there is mDNS responder issues with it.
See OS X: How to disable Bonjour service advertising without disabling DNS - Apple Support
I can tell you what you are seeing is something I see nearly everyday.. The wretched airport utility v6 is a toybox version utility for toyland.
I am sticking to older OS and can simultaneously run v5 airport utility which.. surprise surprise.. has no issues whatsoever discovering the network.
Your APE-Office appears to be wired.. is that the case??
The only one that doesn't have issues is my office airport express that is so old that it isn't even supported by 7.6 or the current version of airport utility.
If it is wired that will keep it out of the wireless repeater voodoo graveyard.
So what are your concerns about 7.6.4?
My experience is that extend wireless works poorly.. as in he chose... poorly.. see https://www.youtube.com/watch?v=Ubw5N8iVDHI
I have a temporary wireless extend from downstairs to upstairs.. using a Gen4TC downstairs.. and a gen4AE upstairs.
When I change the firmware to 7.6.4 the link is poor and often drops out.. when I take both of them back to 7.6.1 it works properly again.. I can reproduce this over and over.. downgrade works great.. upgrade which accidentally happens now and then.. the whole thing turns to rubbish.
In a v5 utility I can see the wireless links and track them.. It is easy to see the link from each device.. (I repair these things so I have no less than 3 or 4 running at one time).
But 7.6.4 has lots of other issues like port forwarding and wan port controls also giving issues. It is buggy but not many people seem to hit the issue I guess.
the Gen4 TC has a nasty issue where it dies.. the whole series was poor to begin with lasting only about 18months before power supplies gave out.. ran too hot.. apple fixed that in later ones but I would not recommend keeping them beyond 3 years.. as with most domestic level electronics goods now running 24/7, the effective lifetime is 3years.. (and 1 day to get beyond warranty claims) ..
See https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair
With a link at the bottom to Gen 4 issues.

Unexpected reboot or restart Macbook pro Mid 2014

My MacBook Pro Mid 2014 MGXC2HN/A bought on 19th August 2014, is unexpectedly rebooting or restarting from day 1, when I login in to my mac it start rebooting and again it will give the login prompt and after login it will hang for 1 minute with popup message that there was some issue with you mac shutdown it , after that it will work fine, after some minute it will again hang and will automatically reboot and will show kernel message error. and every kernel error message is automatically sent to apple ( I want to know whether apple check this message or not ) its paining me lots. and this happens 20-30 times per day... Kindly help...

Anonymous UUID: E7B9DA14-8D16-DA51-BE83-0F546A50D677
Sun Sep 14 21:46:41 2014
panic(cpu 0 caller 0xffffff801c2dc24e): Kernel trap at 0xffffff801c2c7f4c, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00007fff7f988018, CR3: 0x0000000120da6011, CR4: 0x00000000001606e0
RAX: 0x00007fff7f988000, RBX: 0xffffff80410cb470, RCX: 0xffffff801c8d1770, RDX: 0x00000000025d7930
RSP: 0xffffff820aac3bb0, RBP: 0xffffff820aac3c10, RSI: 0x00000000025d792f, RDI: 0xffffff8034a1a2e0
R8: 0x0000000000019097, R9: 0x0008000000019097, R10: 0xffffff801c8d2a78, R11: 0x0000000000000052
R12: 0x000000000000043e, R13: 0xffffff804351cd40, R14: 0x0000000000019097, R15: 0x00007fff7f97e000
RFL: 0x0000000000010203, RIP: 0xffffff801c2c7f4c, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fff7f988018, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff820aac3840 : 0xffffff801c222f79
0xffffff820aac38c0 : 0xffffff801c2dc24e
0xffffff820aac3a90 : 0xffffff801c2f3746
0xffffff820aac3ab0 : 0xffffff801c2c7f4c
0xffffff820aac3c10 : 0xffffff801c2c5add
0xffffff820aac3cf0 : 0xffffff801c2c60a7
0xffffff820aac3d50 : 0xffffff801c27e2fa
0xffffff820aac3e60 : 0xffffff801c2825cf
0xffffff820aac3e90 : 0xffffff801c23d9e3
0xffffff820aac3ed0 : 0xffffff801c5cec5e
0xffffff820aac3f40 : 0xffffff801c5ce98c
0xffffff820aac3f50 : 0xffffff801c640a33
0xffffff820aac3fb0 : 0xffffff801c2f3f46
BSD process name corresponding to current thread: mdworker
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide: 0x000000001c000000
Kernel text base: 0xffffff801c200000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 106706072491
last loaded kext at 5072910413: com.apple.filesystems.exfat 1.4 (addr 0xffffff7f9dd21000, size 61440)
loaded kexts:
com.apple.filesystems.exfat 1.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.driver.ApplePlatformEnabler 2.0.9d6
com.apple.driver.AGPM 100.14.28
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.6
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.3f4
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOBluetoothUSBDFU 4.2.6f1
com.apple.nvidia.NVDAStartup 8.2.6
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOAcceleratorFamily 98.22
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOSurface 91.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.22
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro11,3, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.5 GHz, 16 GB, SMC 2.19f7
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Storage Media
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

Mac OS 8.6 Auto network connect to a server after reboot is not working

We have multiple old blue and white systems on a network. All but one will automatically connect to the network when rebooted. I have gone into Chooser, Appletalk, put in the server IP address, put in the server password, checked the boxes that say remember Server name and password for next startup. I can connect at that time with no problem. When I reboot, the server does not automatically hook up. I have to go back into Chooser, etc. I created an alias on the desktop, but it still prompts me for a password to connect. I have performed a clean install of the Mac OS 8.6. It still does not connect to the server after reboot (after configuring all the settings again after the clean install). Please help..

Hi,
Thank you for posting in Windows Server Forum.
Can you please create the database manually with below command and verify.
PS C:\> Set-RDConnectionBrokerHighAvailability –DatabaseConnectionString
"DRIVER=SQL Server Native Client 11.0;SERVER=<SQL Server
Name>;Trusted_Connection=Yes;APP=Remote Desktop Services Connection Broker;
DATABASE=<DB Name>" -DatabaseFilePath "C:\DbFiles\<DbName>.mdf"
-ClientAccessName "<DNS RR Name>"
Grant DBO permissions to the service account on the RDS server and try to run your wizard again.
More information.
RD Connection Broker High Availability in Windows Server 2012
http://blogs.msdn.com/b/rds/archive/2012/06/27/rd-connection-broker-high-availability-in-windows-server-2012.aspx
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support

Unexpected reboot of Norestart servers.

Some servers which are marked as "not to be rebooted" are getting restarted in their maintenance window.
No packages or patches were pushed or installed on these servers.. I saw similar issues on tech net but this ques is unanswered
In the event viewer of one of the server, i saw the following event:
The process winlogon.exe has initiated the restart of computer "servername" on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found Reason Code: 0x80020001 Shutdown Type: restart Comment: Microsoft
Configuration Manager has restarted your computer after installing a Software Package or a Software Update that requires a reboot. For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
how to find what was the cause for this reboot CCMEXEC.log and reboot cordinator.log says nthg.. please help
----Please vote if this is helpful----- -----Knowledge is Power-------- Ajo Abraham [MCP] [MCTS]

You should configure the "Configure Automatic Updates" setting inside a GPO.
https://blogs.technet.com/b/configurationmgr/archive/2010/12/06/system-center-configuration-manager-2007-clients-running-windows-7-or-windows-server-2008-reboot-even-though-deployment-management-settings-are-configured-to-suppress-reboots.aspx
While this is certainly recommended, if the WUA initiated the reboot, it wouldn't show as "Microsoft Configuration Manager has restarted your computer" in the event log so probably not the root cause.
Jason | http://blog.configmgrftw.com

Windows Server 2012 reboots while removing the Hyper-V vSwitch.

I have a WIn2k12 server with Hyper-V running. While removing the vSwitch configured in Hyper-V, the server got rebooted. In the event logs below mentioned error was notices.
he computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000024, 0x00000000000000f2, 0x0000000000000001, 0xfffffa800b9ba6c0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 072314-20248-01.
The Windows has generated a MEMORY.dump which is ~570MB in size. Is it possible to analyze the MEMORY.dump and find the cause for a server reboot.
Can you please someone help me to narrow down the root cause of this issue and how to avoid this issue in the future.

Hi,
Thanks for your reply. I analyses the the MEMORY.DMP using the WinDbg. Provided the debug output below. Will this help you to narrow down the root cause and let me know if any similar issue faced by someone else.
Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Administrator.HORNET\Desktop\MEMORY.DMP]
Kernel Bitmap Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Product: Server, suite: TerminalServer DataCenter SingleUserTS
Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
Machine Name:
Kernel base = 0xfffff802`46e1b000 PsLoadedModuleList = 0xfffff802`470e5a60
Debug session time: Wed Jul 23 00:21:33.552 2014 (UTC - 7:00)
System Uptime: 21 days 23:35:15.105
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                        Bugcheck Analysis
Use !analyze -v to get detailed debugging information.
BugCheck 19, {24, f2, 1, fffffa800b9ba6c0}
Probably caused by : Pool_Corruption ( nt!ExFreePool+7ab )
Followup: Pool_corruption
7: kd> !analyze -v
*                        Bugcheck Analysis
BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000024,
Arg2: 00000000000000f2
Arg3: 0000000000000001
Arg4: fffffa800b9ba6c0
Debugging Details:
BUGCHECK_STR: 0x19_24
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
LAST_CONTROL_TRANSFER: from fffff8024708b8b1 to fffff80246e96040
STACK_TEXT:
fffff880`0baf01a8 fffff802`4708b8b1 : 00000000`00000019 00000000`00000024 00000000`000000f2 00000000`00000001 : nt!KeBugCheckEx
fffff880`0baf01b0 fffff802`46ff8126 : fffffa80`0b9ab000 fffff8a0`07514f10 fffff880`00000000 fffff802`746e6f43 : nt!ExFreePool+0x7ab
fffff880`0baf0290 fffff802`4756ad69 : fffffa80`087efc60 fffffa80`0891a3d0 fffff8a0`07514f10 fffff802`4756ad5c : nt! ?? ::FNODOBFM::`string'+0x20768
fffff880`0baf02d0 fffff880`014dac48 : fffffa80`08915d02 fffffa80`087efc60 fffffa80`0b9ab000 fffffa80`0891a3d0 : hal!HalFreeCommonBuffer+0xd
fffff880`0baf0300 fffff880`01478d21 : fffffa80`0b9ab000 fffff880`0baf0301 00000000`0000f6c0 fffffa80`087d31a0 : NDIS!ndisFreeSharedMemory+0xa8
fffff880`0baf0350 fffff880`0419948a : fffffa80`0b600000 fffff880`0baf03d0 00000000`000000fa 00000000`206c644d : NDIS!NdisMFreeSharedMemory+0x65
fffff880`0baf0390 fffff880`014da127 : fffffa80`087d31a0 00000000`00000000 fffffa80`0863abb0 fffffa80`0863abb0 : b57nd60a!UM_Initialize+0xf5a
fffff880`0baf03e0 fffff880`014f583c : 00000000`00000000 00000000`00000006 00000000`0000017e fffffa80`087d31a0 : NDIS!ndisMInvokeHalt+0x47
fffff880`0baf0410 fffff880`014d6094 : fffffa80`087d31a0 fffffa80`0000017e fffff880`0baf0700 fffffa80`087d31a0 : NDIS!ndisMCommonHaltMiniport+0x4ac
fffff880`0baf04a0 fffff880`014f7b3f : fffffa80`087d31a0 fffffa80`087d31a0 fffffa80`0f5d67c0 fffffa80`0863abb0 : NDIS!ndisMHaltMiniport+0x4c
fffff880`0baf04d0 fffff880`014dc3a4 : fffffa80`087d31a0 fffffa80`087d31a0 fffffa80`0fedf5f0 fffffa80`087d3050 : NDIS!ndisPnPRemoveDevice+0x24f
fffff880`0baf0660 fffff880`014f9320 : fffffa80`0fedf5f0 fffffa80`087d3050 00000000`00000000 fffffa80`087d3100 : NDIS!ndisPnPRemoveDeviceEx+0x84
fffff880`0baf0690 fffff880`014eb8a7 : fffffa80`0fedf5f0 fffff880`0baf0720 fffffa80`087d31a0 00000000`00000000 : NDIS!ndisPnPIrpRemoveDevice+0xd8
fffff880`0baf06f0 fffff802`471a3337 : fffffa80`087d3001 fffffa80`087d3050 00000000`00000001 fffff880`02d6e180 : NDIS!ndisPnPDispatch+0x2f8b7
fffff880`0baf0750 fffff802`472b371c : 00000000`00000002 fffff880`0baf0819 fffffa80`0834b770 fffffa80`0834d880 : nt!IopSynchronousCall+0xc7
fffff880`0baf07c0 fffff802`46f22f01 : fffff8a0`06dd3010 00000000`00000000 fffffa80`0834b770 00000000`00000000 : nt!IopRemoveDevice+0x100
fffff880`0baf0880 fffff802`472b3544 : fffffa80`0834d880 fffffa80`0834b770 00000000`00000016 fffff8a0`06ff0f01 : nt!PnpRemoveLockedDeviceNode+0x22d
fffff880`0baf08d0 fffff802`472b3415 : 00000000`00000000 00000000`00000000 fffff8a0`06ff0f70 fffffa80`0834b770 : nt!PnpDeleteLockedDeviceNode+0x78
fffff880`0baf0910 fffff802`472b1c88 : 00000000`00000000 fffff880`0baf0a70 fffff8a0`00e90aa0 00000000`00000000 : nt!PnpDeleteLockedDeviceNodes+0xa1
fffff880`0baf0970 fffff802`472a5acd : fffff880`00000000 00000000`00000000 fffff8a0`02318b00 fffff8a0`00000000 : nt!PnpProcessQueryRemoveAndEject+0xbd8
fffff880`0baf0ae0 fffff802`4719f6e5 : fffff8a0`06dd3010 00000000`00000000 00000000`00000001 0000113b`ab6c0c00 : nt!PnpProcessTargetDeviceEvent+0xa1
fffff880`0baf0b20 fffff802`46ece391 : fffffa80`0e2d1880 fffff8a0`00e90aa0 fffff802`4719f400 fffffa80`0c9a3090 : nt!PnpDeviceEventWorker+0x2e5
fffff880`0baf0b80 fffff802`46e3d521 : fffffa80`0ffae120 00000000`00000080 fffff802`46ece250 fffffa80`0e2d1880 : nt!ExpWorkerThread+0x142
fffff880`0baf0c10 fffff802`46e7bdd6 : fffff880`02c00180 fffffa80`0e2d1880 fffff880`02c0bf40 fffffa80`07967340 : nt!PspSystemThreadStartup+0x59
fffff880`0baf0c60 00000000`00000000 : fffff880`0baf1000 fffff880`0baeb000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!ExFreePool+7ab
fffff802`4708b8b1 cc              int     3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!ExFreePool+7ab
FOLLOWUP_NAME: Pool_corruption
IMAGE_NAME: Pool_Corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION: 6.2.9200.16384
MODULE_NAME: Pool_Corruption
BUCKET_ID_FUNC_OFFSET: 7ab
FAILURE_BUCKET_ID: 0x19_24_nt!ExFreePool
BUCKET_ID: 0x19_24_nt!ExFreePool
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x19_24_nt!exfreepool
FAILURE_ID_HASH: {c3047b92-37bb-1137-aca7-b38e46a08f03}
Followup: Pool_corruption

Server got rebooted due to a bugcheck,bugcheck was: 0x0000001a (0x0000000000003452, 0x000000007efd0000, 0xfffff70001080590, 0x0000000000000000

Hi All,
One of the server got rebooted in our environment because of the bugcheck below is the error in event logs
bugcheck was: 0x0000001a (0x0000000000003452, 0x000000007efd0000, 0xfffff70001080590, 0x0000000000000000Below is the bug check analysis
* Bugcheck Analysis *
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000003452, The subtype of the bugcheck.
Arg2: 000000007efd0000
Arg3: fffff70001080590
Arg4: 0000000000000000
Debugging Details:
Page 64928a not present in the dump file. Type ".hh dbgerr004" for details
BUGCHECK_STR: 0x1a_3452
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: WmiPrvSE.exe
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
LAST_CONTROL_TRANSFER: from fffff80001743e33 to fffff800016d2bc0
STACK_TEXT:
fffff880`09e00ee8 fffff800`01743e33 : 00000000`0000001a 00000000`00003452 00000000`7efd0000 fffff700`01080590 : nt!KeBugCheckEx
fffff880`09e00ef0 fffff800`016a3892 : fffffa80`1bde61f0 fffffa80`00000000 fffff880`00000009 fffff800`00000000 : nt! ?? ::FNODOBFM::`string'+0x35163
fffff880`09e017a0 fffff800`019a805a : fffff8a0`166bcaf0 fffff880`09e01ae0 00000000`00000000 fffffa80`1d313b50 : nt!MmCleanProcessAddressSpace+0x96
fffff880`09e017f0 fffff800`0198cb7d : 00000000`000000ff fffff880`09e01a01 00000000`7efad000 fffffa80`1bd94830 : nt!PspExitThread+0x56a
fffff880`09e018f0 fffff800`016c56fa : 00000000`00000001 fffff880`09e01a68 00000000`00000001 00000000`00000000 : nt!PsExitSpecialApc+0x1d
fffff880`09e01920 fffff800`016c5a40 : 00000000`0040fa20 fffff880`09e019a0 fffff800`0198caf0 00000000`00000001 : nt!KiDeliverApc+0x2ca
fffff880`09e019a0 fffff800`016d1ef7 : fffffa80`1d313b50 00000000`7efad000 fffff880`000000c0 00000000`7efad000 : nt!KiInitiateUserApc+0x70
fffff880`09e01ae0 00000000`77432bba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9c
00000000`0044e578 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77432bba
STACK_COMMAND: kb
FOLLOWUP_IP:
nt! ?? ::FNODOBFM::`string'+35163
fffff800`01743e33 cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+35163
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 531590fb
IMAGE_VERSION: 6.1.7601.18409
FAILURE_BUCKET_ID: X64_0x1a_3452_nt!_??_::FNODOBFM::_string_+35163
BUCKET_ID: X64_0x1a_3452_nt!_??_::FNODOBFM::_string_+35163
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x1a_3452_nt!_??_::fnodobfm::_string_+35163
FAILURE_ID_HASH: {b68bb6d6-c4e1-ed4f-abca-56d9004b82c0}
Can someone please help to analyse the root cause of the reboot.
Regards
Asish

Hi,
For Bug Check 0x139, it indicates that the kernel has detected the corruption of a critical data structure. For
more details, please refer to following article and check if can help you.
Bug Check 0x139 KERNEL_SECURITY_CHECK_FAILURE
Please check if all necessary Windows updates are installed and necessary drivers are updated. Please run
sfc /scannow command to scan all protected system files.
à
Probably caused by: tcpip.sys
Please also run driver verifier and check if help us to find the underlying cause. For more details, please refer
to following article and check if can help you.
Driver
Verifier-- tracking down a mis-behaving driver.
By the way, as you know, troubleshoot this kind of kernel crash issue, we need to analyze the crash dump file
to narrow down the root cause of the issue. However, it may be not effective for us to debug the crash dump file here in the forum. If this issues is a state of emergency for you. Please contact Microsoft Customer Service and Support (CSS) via telephone so
that a dedicated Support Professional can assist with your request.
To obtain the phone numbers for specific technology request, please refer to the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Motion 5 "Media server unexpectedly quit" error :(

Hi,
I was using Motion and everything was working great, until yesterday, now almost everytime I try to publish a generator or export for email and other, it aborts it and gives this error message "media server unexpectedly quit". I can export as movie, and sometimes even though this happens while publishing a generator, it still gets it saved and Im able to use it in FCPX. Its impossible though to export for email.
I already trashed preferences with digital Rebellion software, removed with this same software and reinstalled. Same thing all the time.
Someone else having this issue? Anybody knows how to fix this? I would greatly appreciate any help.
Many thanks in advance.
Alex

Hi, Jim,
Yes, many thanks! Thats some progress. It makes me feel theres hope so I wont need to wipe clean my HD and start from scratch.
I did what you suggested:
1. When I sent an export to Apple Devices, in which the Share monitor opens, and fails with the message mentioned above, I get this lines in console:
4/24/13 11:28:50.955 PM Motion[307]: objc[307]: Class CMIOGraphService is implemented in both /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO and /Applications/Motion.app/Contents/Frameworks/CoreMediaLion/CoreMediaIO.framewor k/Versions/Current/CoreMediaIO. One of the two will be used. Which one is undefined.
4/24/13 11:29:09.980 PM com.apple.launchd.peruser.501[149]: ([0x0-0x37037].com.apple.TextEdit[295]) Exited: Terminated: 15
4/24/13 11:29:12.450 PM Motion[307]: -[CKiTunesExportPanel previewTimeFromNormalizedTime:]: normalizedTime > 0.0
4/24/13 11:32:47.407 PM com.apple.kextcache[250]: Kernel file /mach_kernel does not contain requested arch: i386
4/24/13 11:33:05.589 PM com.apple.kextcache[250]: Created prelinked kernel /System/Library/Caches/com.apple.kext.caches/Startup/kernelcache.
4/24/13 11:38:15.410 PM mdworker[347]: Unable to talk to lsboxd
2. When I tried to publish a generator, as usual, it aborted and gave the message error, and I got this in console:
4/24/13 11:40:27.560 PM coreservicesd[31]: SendFlattenedData, got error #268435459 (ipc/send) invalid destination port from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=242
I dont know what all this above means. I will go ahead and remove Motion cache files and se about the fonts.
Many thanks.

Has anyone really solved the "Media server unexpectedly quit" error?

I've seen many posts and suggested solutions, but no definitive solution. This is a severe problem for Final Cut Pro, and it's presently keeping me from doing any kind of work with this software.
Thanks for any help on this!!
Greg

I've seen many posts and suggested solutions, but no
definitive solution. This is a severe problem for
Final Cut Pro, and it's presently keeping me from
doing any kind of work with this software.
Thanks for any help on this!!
Greg
Greg,
This solved the problem for me.
"In Compressor, if the "Video Format" is set to "Automatic", Batch Monitor fails (with the "Media Server unexpectedly quit" error).
changing the Video Format to NTSC and the frame rate to 29.97 (but leaving the Field Dominance on Automatic), the job submits and processes fine."
Make Video Format PAL and the frame rate 25, if working with PAL sources.
Good luck,
Luc
Mac OS X (10.4.6)

How to make CUCM as a TFTP server , then copy files to Voice Gateway ?

how to make CUCM as a TFTP server , then copy files to Voice Gateway ? anyone knows?

Hi,
Please check the following link
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/6_1_1/ccmsys/cucm-accm-611/a02tftp.html#wp1023004
Understanding How Devices Access the TFTP Server
You can enable the IP phones and gateways to discover the TFTP server IP address in one or more of the following ways, depending on the device type:
•Gateways and phones can use DHCP custom option 150.
Cisco recommends this method. With this method, you configure the TFTP server IP address as the option value.
•Gateways and phones can use DHCP option 066.
You may configure either the host name or IP address of the TFTP server as the option value.
•Gateways and phones can query CiscoCM1.
Ensure the Domain Name System (DNS) can resolve this name to the IP address of the TFTP server. Cisco does not recommend this option because it does not scale.
•You can configure phones with the IP address of the TFTP server. If DHCP is enabled on the phone, you can still configure an alternate TFTP server IP address locally on the phone that will override the TFTP address that was obtained through DHCP.
•Gateways and phones also accept the DHCP Optional Server Name (sname) parameter.
•The phone or gateway can use the value of Next-Server in the boot processes (siaddr).
Devices save the TFTP server address in nonvolatile memory. If one of the preceding methods was available at least once, but is not currently available, the device uses the address that is saved in memory.
You can configure the TFTP service on the first node or a subsequent node, but usually you should configure it on the first node. For small systems, the TFTP server can coexist with a Cisco Unified Communications Manager on the same server.
HTH
Manish

Since upgrading to Yosemite I am getting frequently "safari can't open the page (blank) because the server unexpectedly dropped the connection this sometimes occurs when the server is busy. wait and then try again"

Since upgrading to Yosemite on my iMac I am frequently getting "safari can't open the page (blank) because the server unexpectedly dropped the connection this sometimes occurs when the server is busy. wait and then try again". This is with both a WiFi and Ethernet connection. The server is working fine from other devices using WiFi onto it such as iPhones, iPads, MacBook (which is also on Yosemite) so don't believe its an issue with the server.
I am also noticing page load very slowly when this problem is not occurring.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

IPhone 5 unexpected reboot

My iPhone 5 with latest software version seems to unexpectedly reboot when plugged in. Help?

try and restore it once more by keeping it in DFU mode...here is how to do
Entering DFU Mode (Official Instructions)
Plug your device into your computer.
Turn off the device.
Hold the Power button for 3 seconds
Hold the Home button without releasing the Power button for 10 seconds
Release the Power Button but keep holding the Home button
Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
Make sure the device screen is blank and no logos are present
Exiting DFU Mode
Hold Home and Power Button till the Apple Logo appears
...it is said that sometimes it takes some 3-4 attempts before it works successfully...
if u need anything else then reply...happy to help....

CUCM 8.6.2 - Server unexpectedly rebooted

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