CUP Server error messages
Hi,
I found on the RTMT for CUP 8.5 on the APP Syslog Events several Critical logs of Cisco AMC Service, the content of the log says
"the following SyslogSeverityMatchFound events generated: SeverityMatch : Alert MatchedEvent : May 5 09:24:24 hostname01 syslog 1 nbslogpd[5326]: 53 messages were dropped AppID : Cisco Syslog Agent ClusterID : NodeID :"
Then i went thru the system messages and found many more couples of events like this
first event is:
Date: May 5 14:07:30
Machine Name: hostname01
Severity: Warning
Process: jabberd
Message: : [warn] metrics:-1525965920 : Record not found in record map: record_id(4657)
then second event is
Date: May 5 14:07:30
Machine Name: comeditxpre01
Severity: Warning
Process: jabberd
Message: : [warn] mod_stats.cpp:723:-1525965920 : Stats field '(null)' not found for record 'jsm-session-counters' for session ([email protected]/cucsf8440)
the same set of events is repeated for the same user and for many other users, i really dont know where to find any info to track the cause of the error.
anyone have an idea of what is going on?
Thanks.
Just upgraded to 8.5.4 and I am now also gettings thousands of thee entry:
Stats field '(null)' not found for record 'jsm-session-counters' for session
In my messages Syslog.
Doesnt seem to be causing an issue other then showing an alert for excessive log entries but I can imagine this is a good thing. Was there ever a solution found for this issue?
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