[CUPS] Unable to set my new CUPS server with an HP printer (solved)

Hello,
I come from Gentoo and I just installed my new Arch Linux server on a notebook with 2 NIC ... Now, I'm trying to set the CUPS deamon to share printer (HP DESKJET 895Cxi) for 3 workstations in my LAN. Before, it was working (printer and linux ... has never been very good...). But now, I'm not able, and it's about 1 hour I'm looking for a stupid error that I don't know if it's important or not ...
(all is on my Wiki : http://pix-mania.dyndns.org/mediawiki/index.php/Cups)
Here are a list of installed package : cups ghostscript gsfonts hplip
The printer (USB) :
(lsusb)
Bus 002 Device 004: ID 03f0:0004 Hewlett-Packard DeskJet 895c
(dmesg)
usb 2-2: new full speed USB device using uhci_hcd and address 4
usblp0: Disabling reads from problematic bidirectional printer
usblp0: USB Unidirectional printer dev 4 if 0 alt 1 proto 2 vid 0x03F0 pid 0x0004
Current configuration (only change made to original configuration) :
Listen <ip_serveur>:631
<Location />
Order allow,deny
Allow From all
</Location>
<Location /admin>
Order allow,deny
Allow From all
</Location>
<Location /admin/conf>
AuthType Default
Require user @SYSTEM
Order allow,deny
Allow From all
</Location>
When starting cups service, all is fine : I can use a workstation to browse the Web Interface ... but printer seems to be not detected since it tells "No printers." when clicking on "Printers" tab. So, I go to "Administration" tab and, under "Printers", I click the "Find New Printers" and again, it says : "No printers found.".
Not goot ... so, like I was doing with Gentoo, I click on "Add Printer" ... then, I receive a redirection to HTTPS ... click on the link (or wait) and nothing happend (timed out): web interface is broken for HTTPS ... I really got no idea why HTTPS is not working .
After that, when updating the configuration (with vim) and restarting the service, deamon won't stop and I have to send a "kill -9" to the cupsd pid ...
I look in log and I can just see this :
E [09/Jan/2011:18:19:55 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
I googled for one hour, but is not more working right now ...
Some questions :
- the printer is not detected? Is it because of the ACLs errors ?
- what the hell is "ACLs" for cups ? Never seen that before ...
So, right now, I got a working HTTP but not working HTTPS, with no printer available ... very useless
This printer is working "well" with cups, since it's an old model and it's a HP printer, so is "fully?" working on Linux ...
Any idea on what to do/try now ?
EDIT: after that message, I just refresh the page (I'm using Chromium) and ... magically, HTTPS was working (after accept untrusted certificate for HTTPS?) ... Then, go back to "Find New Printers" and now, it was working. Printer has been added ... Seems to be OK, but the "Print Self Test Page" doesn't work right now because of this :
Unsupported format 'application/vnd.cups-command'!
Current log file :
E [09/Jan/2011:18:19:55 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:24:48 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:29:08 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:36:28 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:36:42 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:41:06 +0100] Unknown SystemGroup "sys root lpadmin" on line 13, ignoring!
E [09/Jan/2011:18:41:06 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:42:24 +0100] Unknown SystemGroup "lpadmin" on line 14, ignoring!
E [09/Jan/2011:18:42:24 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:45:12 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:47:32 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:48:35 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:49:35 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:59:46 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:19:33:06 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:06 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:06 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:13 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:13 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:13 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:13 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:13 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:37 +0100] [CGI] Unable to create avahi client: No such file or directory
E [09/Jan/2011:19:33:37 +0100] [cups-deviced] PID 2744 (dnssd) stopped with status 1!
E [09/Jan/2011:19:33:37 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:34:09 +0100] [CGI] Unable to create avahi client: No such file or directory
E [09/Jan/2011:19:34:09 +0100] [cups-deviced] PID 2763 (dnssd) stopped with status 1!
E [09/Jan/2011:19:39:51 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:39:52 +0100] [cups-driverd] Bad driver information file "/usr/share/cups/model/foomatic-db-ppds/Kyocera/ReadMe.htm"!
E [09/Jan/2011:19:41:23 +0100] [cups-driverd] Bad driver information file "/usr/share/cups/model/foomatic-db-ppds/Kyocera/ReadMe.htm"!
E [09/Jan/2011:19:44:49 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:47:16 +0100] Returning IPP client-error-document-format-not-supported for Send-Document (ipp://localhost:631/printers/HP_DeskJet_895C_USB_ES89M230MKGO_HPLIP) from localhost
E [09/Jan/2011:19:49:36 +0100] Returning IPP client-error-document-format-not-supported for Send-Document (ipp://localhost:631/printers/HP_DeskJet_895C_USB_ES89M230MKGO_HPLIP) from localhost
EDIT2: tried to print "Print Test Page" instead of the above ... and got these errors :
(web interface)
"/usr/lib/cups/backend/hp failed"
(error_log)
E [09/Jan/2011:20:08:31 +0100] [CGI] Unable to create avahi client: No such file or directory
E [09/Jan/2011:20:08:31 +0100] [cups-deviced] PID 3126 (dnssd) stopped with status 1!
D [09/Jan/2011:20:09:16 +0100] [Job 5] perl: warning: Setting locale failed.
D [09/Jan/2011:20:09:16 +0100] [Job 5] prnt/backend/hp.c 559: dBus Connection Error (Failed to connect to socket /var/run/dbus/system_bus_socket: No such file or directory)!
D [09/Jan/2011:20:09:16 +0100] [Job 5] perl: warning: Please check that your locale settings:
D [09/Jan/2011:20:09:16 +0100] [Job 5] LANGUAGE = (unset),
D [09/Jan/2011:20:09:16 +0100] [Job 5] LC_ALL = (unset),
D [09/Jan/2011:20:09:16 +0100] [Job 5] LANG = "fr_FR.UTF-8"
D [09/Jan/2011:20:09:16 +0100] [Job 5] are supported and installed on your system.
D [09/Jan/2011:20:09:16 +0100] [Job 5] perl: warning: Falling back to the standard locale ("C").
D [09/Jan/2011:20:09:16 +0100] [Job 5] GhostScript extra search path ('GS_LIB'): /usr/share/cups/fonts
D [09/Jan/2011:20:09:16 +0100] [Job 5] Pondering option 'job-uuid=urn:uuid:e4395221-1209-32a9-5add-30f7945eaa6b'
D [09/Jan/2011:20:09:16 +0100] [Job 5] Unknown option job-uuid=urn:uuid:e4395221-1209-32a9-5add-30f7945eaa6b.
D [09/Jan/2011:20:09:16 +0100] [Job 5] Pondering option 'job-originating-host-name=localhost'
D [09/Jan/2011:20:09:16 +0100] [Job 5] Unknown option job-originating-host-name=localhost.
D [09/Jan/2011:20:09:16 +0100] [Job 5] Pondering option 'time-at-creation=1294600145'
D [09/Jan/2011:20:09:16 +0100] [Job 5] Unknown option time-at-creation=1294600145.
D [09/Jan/2011:20:09:16 +0100] [Job 5] Pondering option 'time-at-processing=1294600145'
D [09/Jan/2011:20:09:16 +0100] [Job 5] Unknown option time-at-processing=1294600145.
D [09/Jan/2011:20:09:16 +0100] [Job 5] Pondering option 'AP_D_InputSlot='
D [09/Jan/2011:20:09:16 +0100] [Job 5] Unknown option AP_D_InputSlot=.
D [09/Jan/2011:20:09:16 +0100] [Job 5] prnt/backend/hp.c 625: ERROR: 5021 device communication error!
D [09/Jan/2011:20:09:16 +0100] [Job 5] GPL Ghostscript 9.00: Unrecoverable error, exit code 1
D [09/Jan/2011:20:09:16 +0100] [Job 5] Process 3154 ending: "gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=5..."
D [09/Jan/2011:20:09:16 +0100] [Job 5] renderer return value: 1
D [09/Jan/2011:20:09:16 +0100] [Job 5] renderer received signal: 1
D [09/Jan/2011:20:09:16 +0100] [Job 5] Process dying with "Possible error on renderer command line or PostScript error. Check options.", exit stat: 3
D [09/Jan/2011:20:09:16 +0100] [Job 5] error: No such file or directory (2)
D [09/Jan/2011:20:09:16 +0100] [Job 5] Cleaning up ...
D [09/Jan/2011:20:09:16 +0100] [Job 5] Killing process 3153 (KID4) with signal 15
D [09/Jan/2011:20:09:16 +0100] [Job 5] KID3 exited with status 3
D [09/Jan/2011:20:09:16 +0100] [Job 5] Renderer exit stat: 3
D [09/Jan/2011:20:09:16 +0100] [Job 5] Killing process 3153 (KID4) with signal 9
D [09/Jan/2011:20:09:16 +0100] [Job 5]
D [09/Jan/2011:20:09:16 +0100] [Job 5] Closing foomatic-rip.
D [09/Jan/2011:20:09:16 +0100] [Job 5] Renderer process finished
D [09/Jan/2011:20:09:16 +0100] [Job 5] Process dying with "Error closing renderer", exit stat: 3
D [09/Jan/2011:20:09:16 +0100] [Job 5] error: (0)
D [09/Jan/2011:20:09:16 +0100] [Job 5] Cleaning up ...
D [09/Jan/2011:20:09:16 +0100] [Job 5] Killing process 3152 (KID3) with signal 15
D [09/Jan/2011:20:09:16 +0100] [Job 5] Killing process 3152 (KID3) with signal 9
D [09/Jan/2011:20:09:16 +0100] [Job 5] Error closing renderer
D [09/Jan/2011:20:09:16 +0100] [Job 5]
D [09/Jan/2011:20:09:16 +0100] [Job 5] Closing foomatic-rip.
D [09/Jan/2011:20:09:16 +0100] [Job 5] Backend returned status 4 (stop printer)
D [09/Jan/2011:20:09:16 +0100] [Job 5] Printer stopped due to backend errors; please consult the error_log file for details.
D [09/Jan/2011:20:09:16 +0100] [Job 5] End of messages
D [09/Jan/2011:20:09:16 +0100] [Job 5] printer-state=5(stopped)
D [09/Jan/2011:20:09:16 +0100] [Job 5] printer-state-message="/usr/lib/cups/backend/hp failed"
D [09/Jan/2011:20:09:16 +0100] [Job 5] printer-state-reasons=paused
E [09/Jan/2011:20:14:21 +0100] [Job 5] Stopping unresponsive job!
EDIT3: I tested the ppd from cups (and not hpijs) and got the same problem ... The latest idea was to unplug USB and plug to another USB ... and it seams to works ... Now, the test page print "fine" ...
So, I shared the printer over my LAN, and tried to print from a workstation ... it works fine now ... when looking error_log, I can see than there is no more Ghostscript error .
But I have a last question .. if somebody can answer ... When choosing a PPD file, I have the choice between 3 version :
- hpijs, 3.10.9
- hpijs, 3.10.9.11
- hpcups, 3.10.9
Don't know why onlyl the HPIJS got the ".11" and not any others ... I selected this one and here is what Cups say about the printer :
HP_DeskJet_895C_USB_ES29Z231JKGO_HPLIP HP DeskJet 895C Local Printer HP Deskjet 895c hpijs, 3.10.9.11 Idle - "ready to print"
I hope when upgrading the system, I will not get error from PPD file not found ... With my current PPD file, I get (really not sure) this error, but print is working so, it doesn't matter :
E [09/Jan/2011:21:08:04 +0100] [CGI] Unable to create avahi client: No such file or directory
E [09/Jan/2011:21:08:04 +0100] [cups-deviced] PID 5705 (dnssd) stopped with status 1!
E [09/Jan/2011:21:08:09 +0100] [cups-driverd] Bad driver information file "/usr/share/cups/model/foomatic-db-ppds/Kyocera/ReadMe.htm"!
Thanks for all .. hope you don't think I'm crazy ^^
Last edited by loopx (2011-01-09 20:31:21)

WD and their lack of support for Mavericks:
A recent email from WD reads:
Dear WD Registered Customer,
UPDATE: November 1st, 2013
As a valued WD customer we want to make you aware of new reports of Western Digital and other external HDD products experiencing data loss when updating to Apple's OS X Mavericks (10.9). WD is urgently investigating these reports and the possible connection to the WD Drive Manager, WD Raid Manager and WD SmartWare software applications. Until the issue is understood and the cause identified, WD strongly urges our customers to uninstall these software applications before updating to OS X Mavericks (10.9), or delay upgrading. If you have already upgraded to Mavericks, WD recommends that you remove these applications and restart your computer. If you have already upgraded to Mavericks and are experiencing difficulty in accessing your external hard drive, please do not save anything to the drive, disconnect the drive from your computer, and contact Western Digital Customer Service at http://support.wd.com/country/ for further assistance.
The WD Drive Manager, WD Raid Manager, and WD SmartWare software applications are not new and have been available from WD for many years. However, solely as a precaution WD has removed these applications from our website as we investigate this issue.
Sincerely,
Western Digital
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In any case those utilities are not the most effective. The moral of the story is: the first thing you should do after buying a WD drive is to format it as HFS Extended (Journaled) and not install ANY of their utilities but instead use reliable applications like CarbonCopyCloner or SuperDuper - or Time Machine.

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I have the window open, where you are prompted to enter the new PW
I enter it.
I re-enter it,
and set some hint for it.
But whatever I enter, it will not be accepted (window shaking).
What´s wrong?
Thx
Mark

If you have another Admin account, you can reset the password from that account.
Or, you can reset a user password by booting the install DVD. After selecting the Language, you can get to the Utilities menu. There is a Password reset utility in there.
Note that neither will not change the keychain password. You'll have to change that separately afterward if you want it to be the same. Is that what you meant by "keylock?"

How to set up new MBP to use D-Link print server

New to Mac. MBP found 2 of my 3 printers right away. Tried manually configuring the 3rd which is an older HP Laserjet 1320 connected via USB to a D-Link print server. In Win you config using the IP address and port name. Configuration appeared to work but nothing gets sent to printer. If this is an easy fix I would like to go that route but if the print server hardware is too old please suggest good alternative that will work for both Windows and Mac systems as I have both in the house.
Thanks

I was able to resolve this by rebooting the print server.

RE: Unable to set up new iCloud account.

When I tried to set up an account, a screen popped up saying, "Due to high demand, icloud is not available for new users. Try again later." Is this a temporary thing?

Ok, its not even Christmas yet, so is this going to be weeks...months...what? Part of the troubleshooting the sync issues (I can't sync any iDevices at the moment) is syncing them all on iCloud then switching back--so I can't do my troubleshooting to fix my devices because of this, not nearly as simple as just wanting to try a new feature. Apple big time fail.

Unable to set up site | Windows Server

My server is windows IIS SBS2003 - I duplicate the ftp error but putting /domain.co.uk/ in the host field is returned as an unauthorised value
Any help much appreciated
you are welcome to server creds if you wish to test / if more than just user error here

Alright Dan,
Looking at it, it appears that you have not configured the ftp (or not properly). Working with IIS, you need to go through these steps:
http://www.hosting.com/support/dedicated/iis/iisftp/
If you have already done that you need to consider the folowing:
InContext files need to be accessible at the ROOT of your domain
(you can set up a sub directory within your domain, but the "includes" folder needs to reside at the http ROOT)
InContext does NOT support url forwarding.
(I have successfully created slip through mod_rewrites using .htaccess exceptions for Linux servers)
If you set up IIS for FTP User Isolation, you will need to create a subdirectory for the user with File & Folder write permissions enabled
IIS FTP needs to be configured in a manner so that InContext can access "ftp.domain.co.
Let me know if / when you have successfully set up IS to allow FTP. You should be able to connect to it through a public access method such as ftp.domain.co.uk
Good Luck,
-Tom
**NOTE** About forwarding:
You access your site via http://subfolder.domain.co.uk
By defualt that means it is being forwarded; you should also be able to access it through http://www.domain.co.uk/subfolder/
Yours cannot be accessed in that method
FTP will work the same way... more or less

Setting up new Lion Server - Accessing documents

We are in the process of upgrading from a 10.4.11 server.
We are not migrating anything over, and are starting from scratch. I've configured users and groups but had a question regarding documents.
On our old server, we used share points to store all our working files. In Lion, I see a "Give this group a shared folder" button. Inside that are "All My Files" and "Documents".
Is there any right or wrong way to store all our working files (small ad agency with art files that are accessed internally and externally). Would I be ok to use that for our working documents? Or should it be a folder somewhere else that is accessed through a share point?
Once I configure the folder on the Lion server I will be copying the files over from the old server
Thanks in advance.

Well, you are again asking questions that don't have a clear answer. Let's first look at the physical drive.
So, yes, the mini comes with two drives. But if you are placing the OS on one drive and data on the other, you have no redundancy. The mini is lacking enough redundant features, don't trust your data to a single drive. I would recommend mirroring the two drives and storing OS and Data on the same volume or storing just OS on the internal drives and getting a raid capable device for your data. Since the mini is a closed box, having your data outside at least allows you the portability in the event the mini fails. Otherwise, when AppleCare tells you to ship them your mini that will not power on, away goes your data.
As for structure, I tend to work in this fashion. Lets assume you are sharing from the boot volume. It will look something like this:
/Applications
/Library
/System
/Shared Items
/Users
I suggest doing something like this to avoid Apple's structure:
/Applications
/Library
/System
/Shared Items
/SharedFolders
     /Share 1
     /Share 2
     /Share 3
     /Work in Progress
/Users
But doing this, you are sharing the folders called Share 1, Share 2, Share 3, Work in Progress. The parent folder, SharedFolders, is simply a container and requires no special permissions since users don't interact with it. However, it makes a convienient container to targer for backup purposes. So instead of defining a backup source for multiple folders, you simply do the one that contains all your shares.
Now the other big change that you will need to wrap you head around is that in 10.4.x you were likely using POSIX inheritance. That no longer exists. You can only set your shares to use ACLs. Now this is generally a good thing. However, if your crew is using CS4 and older, you are going to have an issue with saving to the share. Especially with Photoshop. If you are CS 5 and above you "should" be ok.
Protect your data. Mirror the drives. It is the only redundancy you have on a mini. But remember... redundancy is not backup.

Windows 8.1, Surface Pro, 2 Outlook 2013 32bit - when attempting to set up new mail account with exchange 365 - "An encrypted connection to your mail server is unavailable"

It then tells me to "Click Next to attempt using an unencrypted connection".
I then follow the prompts but to no avail.
Please help me!? Everything works fine on my personal windows 7 laptop - but not on my new work owned Surface Pro 2!

Hi,
According to your description, your office 365 account cannot be configured on your Surface Pro while it can work on your Windows 7 client.
Maybe we can try to manually configure it. and you can also use network monitor to find the root cause.
However, since the issue is related to Exchange online(Office 365), I recommend you ask for more professional help on our Exchange online forum:
http://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

[CUPS] Unable to set my new CUPS server with an HP printer (solved)

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