Current update failed to install properly. Downloaded current version and now I have the error message regarding MSVCR80.dll Itunes worked well to before the update. How can I correct this error?
An update was downloaded and failed to install properly. When I tried to use the old Itunes, I get the message "The program can't start because MSVCR80.dll is missing from your computer". I then received the message "iTunes was not installed correctly. Please reinstall iTunes"I tried reinstalling with the same error message. I then uninstalled the old version, downloaded the new version and still received the same message. How do I solve this problem?
Followed mspanner's instructions and was able to correct the problem. Thanks for the help.
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Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
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My iTunes update install failed. Error message says MSVCR80.dll is missing from my comuputer. What is that and where do I get it?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
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After reviewing your post, I have located an article that can help with errors in iTunes for Windows. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iTunes for Windows: "Error 7" message when opening iTunes - Apple Support
Thank you for contributing to Apple Support Communities.
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It came up with error message of msvcr80.dll I went to repair and to reinstall itunes but this didnt fix it
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http://www.apple.com/itunes/download/
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Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
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