Curve 9320 Browser automatically close Problem

Hey sir,please help me -i am using BB curve 9320 with OS 7.1 ,problem is when I open more than one tab in BB brower than after sometime I will suddenly show "The Browser Closed Unexpectedly.Do you want to reopen the pages you had open?
Yes
NO"
But when I click yes than it reopen but not all Tab and sometime suddenly close all Tab.Plz help me

open your browser > menu key > options and clear the cache and history on the browser.
then, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
now, see if that error persists.
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BB Curve 9320 Internet Service (big) Problem

Hello, I have been having prob to use Data on my phone, I called the provider (FIDO),they confirnmed I habe a BB data plan on my account and changed the Sim Card right after I was unable to login into my Phone so kept asking BB ID password that I did have and reset it and still can't get ot use the phone. Please help, Thanks, Rob

Hi and Welcome to the Community!
To use the proprietary BB services (including Push email capability, BBM, etc.), you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a Push-email enabled BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), your BB-proprietary services will function (e.g., you will have Personal/Internet Email added to the email setup wizard, your BBM will function, etc).
With hundreds of carriers in the world, each with dozens of different data plans, it's impossible to tell you specifically what any service plan might actually provide. Only the carriers can answer that question. The best thing to do is to decide what services you desire, and then talk to your carrier about obtaining (from them) a data plan that enables what you desire. Good luck!

Curve 9320 issue (hang problem)

Hello, i have purchased curve 9320 3G 1 month back but i couldn't use this more than 1 day, i use to freeze frequently, after inserting sim, it was running fine for 10-12 Hrs, after than when i received incoming call, it showed me the number and contact on screen but i could not received that, all the key got freeze that time and i had to hard boot that device by fetching the battery out, i also went to BB service center 2 times but they said its a normal antivirus problem, i m surprised how could a virus may get in to device as neither connected it to internet, BBM services nor to any PC through data cable.

Hello csamit2004
Welcome to BlackBerry Support Forums
Whenever you feel any problem always the first and best practice is to perform a Battery Pull Restart by removing the Battery while your Smartphone is Powered On , then wait for atleast a min. and reinsert it back .your device may take a long reboot . Rebooting in this manner fixes most issues within our BlackBerry Device , you won't loose any data while doing so .
Also be sure that you're closing all application correctly , If we press and hold the Menu for a few seconds, it will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) you can always look if any other apps. are running in the background. Always try to Close Applications Correctly - Avoid using the End key to close applications as this simply minimizes the application and leaves it running in the background. Instead, press the Menu key, select the Close or Exit option to exit the application.Don't leave your Browser open on any active webpage when not in use.
If programs run in the background it may lead to device freezing and also quick battery drainage.Please have a look at this Article I am sure it will help you a lot in overcoming your problems :
KB14320 How to maximize battery life and free memory on the BlackBerry smartphone.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

My Firefox browser unexpectingly closes automatically?

My browser crashes automatically without any prior warning and its not isolated to any particular website. When I open up firefox broswer, it normally takes a few minutes or so and then it automatically closes without any prior warning. Also, other applications that are also open and running close at the same time as well. Any help would be much appreciated. Thank you.

clearing cache, and cookies only removes the cookies and clears the
cache/ Not passwords or anything else. Closing in safe mode? That tells
us something. Now do this, 
1) '''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''''' 
2) '''''Firefox > Add-ons > Plugins'''''. Disable '''EVERYTHING''' ! !
If Firefox closes on you, start it again and keep going. After everything is
disabled, restart in safe mode again. And let it sit for a while. 
3) Look at the list of programs below and run at least 3 of them. Each
program works differently so what one may miss another could pick up.
======================================================
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Can Anyone Help Me With My Curve 9320 problem?

I need help with my phone, I got the Curve 9320, its registered with the wireless network, I can call and sent txt but I can't load up BBM, nor can I set my email account to the phone, which is a hotmail account which I could really use my phone being connected to, can someone suggest anything to help me get my phone fully working?

Hello lan
Thanks for this information !
So to resolve your issue can you try those steps !
First on your Homescreen Go to Options > Device > BlackBerry ID > please check if you're already login with your BlackBerry ID .Then within that screen Press the menu key > Check for Updates ( If it prompts for update install it ) . Once it done perform a battery pull restart by removing the battery while your device is Powered On wait for a min. then re-insert it back. your device may take a long reboot.
Then try those steps in the same sequence :
1- Register your Handheld .
KB00510 : How to register a BlackBerry smartphone with the wireless network
Wait till a Registration messages comes in your message box.
2- Resend your Service Book
KB02830 : Send the service books for the BlackBerry Internet Service
( Wait till a Registration Message comes in your message box for each email that you have configured on your device )
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
After perform those steps , For Email Setup :
Go to Setup > Email Account > try it again , it error persists then from your BlackBerry browser browse to www.blackberry.com/integrate and add / edit your email account .
For BBM :
Open BBM and see if completes the setup Or you have to reinstall it again , but before that you have to delete any existing version of BBM from Options > Device > Application Management > locate and delete BlackBerry Messenger from that list . When its done perform another battery pull reboot
Finally from your BlackBerry browser browse to www.blackberry.com/bbm and download the most recent version available for your device . Reboot your device and see if it completes the BBM setup.
Please try those steps and let us know of your progress.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

In the 20.0.1 update, I noticed when you accidentally close your window your browsing it automatically closes your downloads. Can I bypass this?

In the 20.0.1 update, I noticed when you accidentally close your window your browsing it automatically closes your downloads. Previous versions when you close your window and reopen Firefox your downloads are unaffected until your downloads are finished or you cancel it yourself. Is there a setting I can set that my downloads are unaffected when I close my window.

You can set the browser.download.manager.quitBehavior pref to 2 on the about:config page. 
That will make Firefox ask for confirmation if you want to cancel the download if you close Firefox.
See:
* http://kb.mozillazine.org/browser.download.manager.quitBehavior
*http://kb.mozillazine.org/about:config

Not Able to Use Gtalk in Curve 9320 Via my Sim data but internet is working as i checked via browser

Hello,
Not Able to Use Gtalk in Curve 9320 Via my Sim data but internet is working as i checked via browser & i also use youtube but not able to login any messaging option & not able to creat Email account Please Help!
Thanku
Shivam

Hey shivamr25,
Thanks for the reply.
After checking your PIN number, it shows you do not have a BlackBerry® data plan with your network service provider. This is required to use Google® Talk. Contact your network service provider to add a plan.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Click Accept as Solution for posts that have solved your issue(s)!

HELP - BB Curve 9320 Contact List Problem

hi , please help me resolve this..
previously my Curve 9320 was crash after update Whatsapp app..after restart, got error '102' - RESET..then after the problem resolved ( flash again using Desktop Software ) and i restore contact list from backup file, my problem happens..
from my backup file, i got 800++ contacts, but on my phone there was just 124.! where's my other contact from my previous phone books..?
thanks

Open your BlackBerry Address Book > press the Menu key > Filters.
Are any filters checked... if so, UNcheck them.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problem in curve 9320 after software update

Hi, i had updated my curve 9320 with new software as recommended by blackberry desktop software. After the update i am facing many issues after software update:
1. whenever I am trying to make a call or opening any message my phone power suddenly goes OFF and not starting till I pullback the battery and re-inserted.
2. Some time automatically its battery got heated up and there is discharge of battery, but when i pull back and re-inserted battery it becomes normal.
3. Email setup is not working, I am not able to add any email account. whenever I am clicking on email setup there is no reaction.
please suggest what to do. I tried to go back to download old software but I am not able to get it anywhere online.
regards
iftekhar

Hey iftekhar,
Welcome to the BlackBerry® Support Community Forums.
I would suggest backing up doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339.
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
-HB
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Help on BB curve 9320 - email problem

PROBLEM: Whenever I send a mail from the handset, it shows as "SENT" but the receipient does not receive the same...
FOLLOWING IS THE HISTORY of changes in the handset
1. My BB curve 9320 was linked with Enterprise Activation Account in the beginning...
2. Right now, i need not have to use Enterprise Activation ACcount. Following was the process carried out for this:
a - From my voice plan and data plan service provider I changed the account to remove "Enterprise ACtivation Account"
b - I went for a new data plan that is compatible with Blackberry handsets...
c - From the handset, options -> security -> security wipe, I selected all and did a "wipe".....All the information got deleted...
3. Now when I select, setup -> email account -> the handset displays -> "BLACKBERRY HANDSET SIGN IN"....I forgot the password of the same.... "Why should this dispaly happen when I want to use the handset only to check emails of my personal accounts?"
My requirement is:
1. I wish to add two personal account of mine....

Can you clarify a bit? Is it asking for a device password or is it asking for a BlackBerry ID password? These are two different things.
If it's just asking for a device password then it likely still has the IT policy from the BES you were connected to. You can remove that IT policy by following the instructions below:
http://www.blackberry.com/btsc/KB18998
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Whenever I open new tabs Firefox crashes and the browser window closes automatically.what will I do?

I am facing this problem since a month.I never faced this problem before.I always feel good to use Mozilla Firefox as my browser.I used to open multiple tabs in a same browser window.For example- in a tab I logged in to Facebook,at same time I might be downloading songs or something else or open another site in the other tab.It might be 2 or 3 tabs sometimes.But now a days,I am facing the problem whenever I open multiple tabs.Its unusual and so much annoying.The Firefox crashes and the browser window closes showing a messege to send an error report.Please Help me.
N.B. - I am using the Windows service pack 2.
RAM - 2 GB
Hard disk MEmory - 250 GB.

I had this same problem. Seems to be caused by the web developer tool bar FF extension (this started happening after a recent update to that extension). After disabling it, my FF is back to normal :)

Connection with BMW car Bluetooth Problem. Curve 9320

I have a problem with the connection with my BMW car (series 3 model 2012). I have a Curve 9320 BlackBerry with 7.1 bundle OS (V7.1.0.907, platform 9.49.0.98).
When I connect the Blackberry to the BMW bluetooth everything works fine. After this though the Blackberry cannot open anymore the files attached to the e-mails. If I reset the device by disconnecting the bactery and restart it soon after that the Black berry can open the files attached to the e-mail. It work fine until it connects again to the bluetooth of the BMW. So far this is the only problem I found, the other functions work just fine.
Someone can help me?
Thanks

Yup, same issue.
I have to disconnect the lead from the phone before answering a call. Somewhat hard sometimes when driving...
Current Devices: PlayBook 16GB, 64GB. Z10, Q10.
Past Devices: Bold 9000, 9700, 9790, 9900. Torch 9800, 9810.

Problem with my display/LCD curve 9320

Hey guys, I just bought my blackberry curve 9320 about four days ago, and I'm having problem with my display.
Last time I thought it is just because of the light sensor and auto brightness that makes my screen brighter, but recently I turned off the auto backlight and sometimes the screen get brighter, and when I press the screen, the screen dim to the default brightness.
Is it because of product defect? Should I claim my warranty?
Really need advice and explanation about this problem guys

Hi farlyx and welcome to the BlackBerry Support Community Forums!
Have you checked for any software updates since purchasing your BlackBerry Curve 9320? If not, I would first recommend doing this. You can plug your BlackBerry smartphone into a PC then go to www.blackberry.com/update to install it.
Thanks.
-CptS
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

CURVE CURVE 9320 DESKTOP MANAGER PROBLEM

I have Curve 9320. I installed Desktop manager to my pc. I also deleted the vendor.html file. Yet d desktop manager could not recognize my BB. Pls I need help

Did you try uninstalling and reinstalling the desktop manager on your pc?
Khalilullah

Browser automatically restart why this problem face

Locking as duplicate. Please see and follow up from [/questions/1040939#answer-676167]
Firefoc Browser automatically restart and crashes

Please see and follow up from [/questions/1040939#answer-676167]

Curve 9320 Browser automatically close Problem

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