Customer Details don't export when creating custom reports

Hi everyone,
For both orders and event bookings, you can type in some notes into the details field for customers. I went to the custom reports section of BC and chose "New Customer Report", then I chose "Customer and Orders" for the report type. Then under "Fields" I chose "Customer Name with details", but the results didn't show any of the details, ie. any of the text that I typed into the details field within the CRM, it only shows the customer name. I can only assume that "Customer Name with Details" means the details typed into those 2 fields within orders and event bookings because there's nowhere-else where you can type in something into a field called "Details".
Has anyone noticed this or can anyone tell me if this is a bug or whether there is a workaround?
Thanks so much.

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Help!!! - When Creating Customer I get this ERROR "Provide a positive integer for minimum customer balance amount or percent when balance amount overdue type is amount or percent respectively."

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When I tried creating an new Customer using the new profile, it's repeating the same error. Please help.

Hi
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SELECT STATEMENT
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VIEW SYS
SORT GROUP BY
NESTED LOOPS OUTER
NESTED LOOPS OUTER
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
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NESTED LOOPS
NESTED LOOPS OUTER
NESTED LOOPS OUTER
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Many thanks,
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'>', 'Showing cutoff rule violation',
'>*', 'Was showing cutoff rule violation',
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'B', 'Showing batch control total violation',
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