Customer partner problem!

Hi All,
We have a scenario that a customer have more than 1000 partners for a partner function. But Sap standard not allowed it? is it possible or any other way to solve this problem? how can i maintain those partners to that customer partner tab?
Please share your proposals urgently.
Thanks for your big support.
Regards,

hi Sinan,
There is no restriction for no of business partner in partner function tab.You can create more than 1000 business partners.Max no of BP's depends on your SAP database system,(depends on your patch level),Test your database system , take a support from your SAP Basis team.

Similar Messages

LIS enhancement MCS10001 and customized partner function

Dear all,
We have a customized partner function (in addition to sold-to, bill-to, payer and ship-to) in SO and we would like to capture the value of it to BW
However, I can't do it in enhancement MCS10001
Could anybody suggest possible solution to it?
Thanks in advance
Steve

Dear all,
Could anybody suggest solution for my problem?
Valuable answer will be awarded
thanks
Steve

Sales Area check for custom partner function

When processing sales orders in our system, it does not check the sales area for the customer of a custom partner function. Can this be setup via config or is there a an exit that can be used for this.
Thanks,
Roy

Yogesh -- Thanks for your response. However, it does not address the functionality issue.
Currently, I created new partner function ZZ (for example).
I assigned this partner function ZZ to account group Z000.
I created new partner XYZ in account group Z000, in sales area XX00/XX/XX.
I created a sales order in sales area YY00/YY/YY.
Problem is that system allows me to assign partner XYZ to this sales order.
How do I prevent this?
How do I enfore that system will only allow partner XYZ in the sales order, if the partner is created in the same sales area?
Edited by: krist d on Dec 13, 2010 4:33 AM

How can i use my custom login page in a custom partner application ?

Dear All,
I'm trying to customize a login page displayed other than the default sso login page
by submiting my form to the regular pl/sql procedure : "PORTAL.wwptl_login.login_url"
but i tried to type the requested partner application url in the browser i got the sso
login page other than my custom login page. So, How can i use my custom login page in a custom partner application ?
Regards,
Mohammed Amin
[email protected]

I cannot begin to express my level of frustration. I have been trying to use the composition widget light box display for some time now. I drag the widget to my document. The default widget has three small trigger boxes and a large area made up of a forward and backward button, a background, a text box and a frame for your image.
My steps have been …
I click on the little trigger box.
I click on the frame that holds the main image.
I go to the fill menu and browse my computer for my image and then click OK.
IT shows up on my screen. Yay
I attempt to continue using the next two trigger boxes provided in the widget.
After that, I add more by clicking on the little plus sign.
This is where all heck breaks loose.
Every single time I attempt to add thumbnails, something messes up. When I go to preview, either not all of my main images show up, or it starts with the wrong one, or some are missing. I have looked and looked for help on this and the only thing I can find is how easy it is to create a great portfolio lightbox display. But as we know, that only works when your thumbnails are the same image as the images in your lightbox. If you want something different, you have to use the composition wizard. I am finding it extremely difficult and confusing to customize.
Is there an exact sequence you need to use to add images to the slideshow? I am my wits end.

Customer Service Problems

After fighting with Verizon customer service over two service issues without any possibility of resolution I am canceling my account.
I’m doing this reluctantly because as a long-term shareholder of Verizon I would like to see the company succeed and keep profitable. Yet I am appalled by the cavalier, disrespectful, obstructionist treatment from your staff in dealing with customer service problems. When you were just the telephone company and operated as a monopoly in a regulated industry, you had to take customer issues seriously.   Now that you are an unregulated telecommunications giant it seems that you don’t feel the need to respond to your customers. Someone in your company needs to hear this and put a stop to these destructive business practices.
In brief, the first issue involved arranging a service call for interruption of internet service. The entire process kept me on the phone for a total of 3 hours over several days. I have given up my land line and use a cell phone exclusively. Verizon’s communication systems and staffing levels caused me to wait on hold for 10-15 for each person that I spoke to. Then each conversation averaged 10 minutes.   In addition, I was transferred to different departments but I did not understand the reason for the transfers. Then the pattern of hold-talk-transfer began again. Several times my calls were dropped necessitating more repeats of the hold-talk-transfer pattern. Some of your staff were South Asian and they either garbled or misunderstood English, thus prolonging the conversation beyond the average of 10 minutes.   During that time I incurred cell phone charges of $.45/ minute.
After the service was restored I called Verizon customer service and asked for a service credit to compensate me for those out-of-pocket expenses over and above 30 minutes which I consider to be a reasonable amount of time to arrange a service call. They denied any responsibility for the amount of time it took to arrange the service call or the amount of time to complain about their service. I was not happy with the outcome so I requested to speak with someone who was a decision maker and had authority to negotiate a settlement. I also asked to have them communicate with me through email. I was told that communicating through email was not possible. These calls followed the same pattern of hold-talk-transfer averaging 30 minutes each. I repeated myself to 3 or 4 people who wrote down my complaint before I got to a manager who had decision making authority. The manager denied any responsibility for the amount of time it took to arrange the service call and would not authorize a service credit.
The second issue involved billing. I signed up for auto-pay to have my monthly bill deducted directly from my bank account. Verizon’s computer system deducted the bill twice, overdrawing my account. I incurred a bank overcharge fee. The same pattern of hold-talk-transfer began for this complaint as well. The customer service staff refused to take responsibility for this error as well. Their solution required me to spend more time and incur extra expenses. I had to repeat myself to 3 or 4 complaint takers before I reached the same manager who denied my first request. He denied any responsibility for this billing problem too.   I had to have my bank retrieve the money under a fraud compliant.
Verizon is one of the largest *communications* corporations in the world.  If your internal systems can't handle customer service calls in a reasonable amount of time, then there is a problem. If your customer service staff is unwilling to take responsibility for such inadequacies and solve the issues that emerge from them, then there is a problem. If a customer has to contact the CEO of the company to try to resolve two service related issues, then there is a problem. When all of those actions prove inadequate, then there is a *communications* problem.
Customer service has flagged my account and put me down as a “problem” customer. Instead of offering even a token settlement, they are prepared to stonewall me by maintaining that the company is just not at fault and that they tried to solve the problems but I wouldn’t cooperate or accept their solutions. Early on in the process, if someone told me that Verizon messed up just a little, but still couldn’t compensate me, I would have accepted that, albeit reluctantly, and dropped the matter.
This is not the way I do business and I resent it when others don’t feel the need to honor any kind of code. I grew up working in my family’s retail liquor store. From the time I was a kid I learned four customer service lessons that I’ve carried over into my adult life:
Admit when you are wrong and try to make up for the mistake.
Never argue with a customer over small things.
Listen to the compliant and don’t just dismiss it out-of-hand
Try to make things right even though you may not be directly responsible for problem.
For my two problems, Verizon customer service staff didn’t even come close to following these common sense rules. I’ve learned that if you ask their customer service people they will repeat back to you some type of business code that they say they operate under. But their behavior tells a different story.
Unfortunately when I spoke with {edited for privacy} of the Executive Presidential Appeals office, I was taken somewhat aback by his manner and demeanor, which was coarse and inappropriate for a customer service discussion, and which I found personally offensive. He and members of his staff agreed to send me emails specifying which part of the Terms of Service they based their decisions on. To date I have not received the communications they promised.
Is this the image of your company that you want the public to see? Are you willing to just shrug off these complaints as an isolated case that is too small to concern yourself about? I’m afraid the answer will be yes. Not only do you feel that you are too big to fail, but you are too big to care.   Customer service means solving problems not manufacturing bad will and resentment.
My purpose in writing this note has been twofold: to make one last effort to solve my problem and to hope that someone will take note about the issues about customer service practices that are harmful to the company. I'd be happy to speak with someone with real authority to deal
with my issues but have no interest in repeating my past experiences.
It's too bad that this had to happen since the solution could have been so easy and simple.
I plan to publish some form of this letter and distribute it to the public.
Solved!
Go to Solution.

Therefore, I request to please clear this unacceptable due balance, and contact Experian to removed and clarified the mistake in my credit report.
RE:  Cancellation fee charged on internet DSL service charged by mistake. {edited for privacy}
A $65 balance remain for a cancellation fee on internet DSL service, by Verizon New York mistake.
In February of 2010, I set up my phone and TV in a vacation plan but keep my internet service active. After a month I had a vacation plan, suddenly without notification, my internet service was suspended and a cancellation fee was issued.
My final statement was $ 24.47. I cleared a check from Verizon.
I contacted Verizon online to request connect my internet service and discuss the issue on the cancellation fee. The response was that I should pay the internet cancellation fee, and paid a new activation.
After fighting with Verizon customer service over the unacceptable fee charge service issue without any possibility of resolution I cancel my home phone which was in a vacation plan.
Later I kept receiving the statement with this cancellation fee every month. I called and discussed the issue more than 6 times during the next 6 months, The entire process kept me on the phone for a total of 2 hours over several months. The costumer representatives responded that the issue was in an investigation.
Later,  a Collector company start chasing me to get the $65 paid. Phone number: {edited for privacy}, Inclusive, they made an offer to reduce the amount if I accept to pay or contact Verizon to request a clarification.
By the end of the year, I contacted Verizon costumer services one more time but the representative stated that the account is not visible anymore.
Convinced that the problem on this account was resolved, the second week of November, I called Verizon to reestablish my account with a new home phone number and Internet DSL connection.
The answer was that  following Verizon policy I was unable to get a new account if a balance remain.
After I explained the events, a manager (non-identified) who spoke to me by phone told me that Verizon will investigate the issue and I should wait for approval.
On November 16, my account was confirmed approved and clear of debt, therefore, Verizon welcome me back with Home phone and internet DSL Service and confirmation on my online registration.
New number:{edited for privacy} ; Email:{edited for privacy}
Also, during the months of January and February 2010, Verizon New York, made other charges mistakes in my account (See details below) that have been resolved with an apologize and a refund.
Events that prove the lack of training and support Verizon customer and billing service have.
Chronology of the emails exchanged between Verizon Ecenter and myself after I requested investigation with the charges.
01/10/10   I have contacted Verizon customer support regarding of a mistake in my internet service statement.Tracking # 430824. Reference: Duplicate charges for Internet Security suites service.
1/12/10 Verizon eCenter responded. Angela. ' Apologized for the inconvenience. 'The cancellation and credit will appear on the next bill'.
2/08/10 Verizon eCenter responded. Cheniqua. 'I have issued a credit of $6.52 for a Verizon internet security suite charges'; your internet charges
2/04/10 I have contacted Verizon customer support in regard of clarification in my Direct TV  statement.
Tracking # {edited for privacy}. Reference: Balance from Direct TV due to my recently requesting vacation plan.
2/06/10 Verizon eCenter responded (John) Verizon Bill statement: February 26 = $6,73 paid
2/06/10 I have contacted Verizon customer support in regard of a mistake in my home phone statement.
Reference: By mistake, international fee in my home phone (inactive line/vacation plan) was charged.
Tracking # {edited for privacy}
2/08/10 Verizon eCenter responded. (Linnette) 'I apologize for the error'.
A credit for the international plan has been applied to your account and will appear on the next statement.'
2/08/10 Verizon eCenter responded (Cheniqua) 'The regional essential calling plan does not qualify for a discount during vacation suspension. Which prove that my home phone was in a vacation plan.
2/15/10 I have contacted Verizon customer support in regard of a non-notified, neither requested suddenly suspension on my internet DSL service and charged a cancellation fee for this suspension.
Tracking # {edited for privacy}
2/16/10 Verizon eCenter responded (Michael) I am sorry for the inconvenience you have experienced.
Please contact our Consumer Sales and Solutions Center directly at 1-800-Verizon or (800) 837-4966
Monday through Friday between 8:00 AM to 6:00 PM Local Time.
2/16/10 Verizon eCenter (Sue) responded : I am sorry for the inconvenience you have experienced.
I understand your frustration and concern regarding canceling your internet service in error. In order to provide you with the best customer service, please contact our Consumer DSL Sales and Solutions department directly at (800) 567-6789 and a representative will be happy to assist you.
I stand on my decision of not pay for someone else mistakes.
Your actions have damaged my integrity as a good costumer and citizenship.
Without doubt after this problem get clearly resolved, you will lose this good costumer, get a negative feedback and I am planning to publish this letter at every web forum available.

Custome Partner Function from SD to CO-PA

Hi,
I have created 3 custom partner functions and have assinged in customer master. I need these 3 custom partner function to be transfered to CO-PA during billing. Is there a easy way around to achieve this, coz there are some SAP notes which are sort of confusing and complex, since we are already live in production, we cant take a chance on the SAP Note.
If somebody experienced like this, could you please share the knowledge, how to achieve this.
Thanks.
With Regards
gj

Hi Gj,
There are no simple way around to get the customer partner function in to CO-PA during billing. You must follow the notes to get the correct value transfered to CO-PA. I will outline the steps below so that you do not miss anything.
I am going to try to summarize the basic steps to add one or
more new partner function(s). For more detailed information
please see the notes 36557, 32878, 12682 and 93658 although some o
these notes are known for you.
Add new domain/data element for the new partner function in the
ABAP/4 Data Dictionary.
Examples are the data elements KUNAG, KUNWE, KUNRE, KUNRG,
SPDNR, and VRTNR in structure MCPARTNER. This is where the
partner functions for the Standard Sales Information System are
defined.
Save the new partner field in structure MCPARTUSR (user part of
structure MCPARTNER) or, if available extend structure
MCPARTUSR by an append structure (ZAMCPARTUS).
Make sure that the check tables and foreign key relationships are
maintained for the new fields in structure MCPARTUSR
Define the assignment of partner function < > new partner
field in the communication structure.
Program RMCSUZ10, routine USR_PARTNER_GET.
Add the line as in the example of note 12682 given.
Include the corresponding field via transaction 'KEA0' from the
structure PAPARTNER into the Profitability Analysis data structures
If your new partnerrole is a representative/sales employee please
apply note 32878.
Should you have implemented note 43002 (to prevent a field overflow
in pricing) please follow note 93658 and use userexit
userexit_pricing_prepare_tkomp instead of
userexit_pricing_prepare_tkomk.
userexit_pricing_prepare_tkomp is contained in Include MV45AFZZ
(sales order) and RV60AFZZ (billing)
Add the new field to the structure 'KOMPAZ' as in note 93658
described and NOT to the structure 'KOMKAZ' (note 36557)
(you have used both structures)
Generate the operating concern and check if the following entries
are included in TKEZU:
Charact. BTran Table Field name Offset Length
XXXXX KEDR KOMP YYYYY
XXXXX KEDR KOMP YYYYY
XXXXX KEDR KOMP YYYYY
XXXXX = Field name of the partner function in the profitability
analysis
YYYYY = Field name of the partner function in structure KOMP
(these entries should be made automatically here).
If you need more than one partner function please repeat the
steps as described above for your need.
Regards,
Abhisek

Help for custom Partner Function

Hi,
I'm on SRM 5.0 ECS.
I create two custom partner function and now I need to add they a search help.
How can I do this?
I will take data from R3, but I know how to build a search help, I need to know how give it to the partner function.
thanks
enzo

I solved.

Standard Function modules to update customer partner

Hi,
Can anyone please suggest standard function modules to update customer partner functions?
Was looking at Customer_insert, customer_update, CUSTOMER_UPDATE_SALES_AREA.
I will have only the partner data in the customser sales view to get updated. I dont need the company data.
Awaiting some insightful inputs please.
Thanks,
Satheesh

FM and TABLES
http://72.14.235.104/search?q=cache:71IXBMWcX_8J:reflexcontracts.co.uk/SAP_R3_QUICK_REF.xlsupdatetable+tse05&hl=en&ct=clnk&cd=1&gl=in
FUNCTION MODULES
http://www.erpgenie.com/abap/functions.htm
http://www.sapdevelopment.co.uk/fmodules/fmssap.htm
http://www.erpgenie.com/abap/index.htm
http://www.geocities.com/victorav15/sapr3/abapfun.html
Rewards if useful.........
Minal

Customer Partner Function

Hello Experts,
I am from EHS Module.. I am creatig Scenario for report Shipping.
In that I am creating Customer.
I am using Account Group: 0002 Goods Receipts
As per SAP Guide,
"If User created the customer in the account group 0002, the SR (MSDS Recipient) and WE ( Goods Receipient) functions will appear automatically in Customer Partner Function.
But when I am creating Customer in My system using account group 0002, those mentioned Customer Partner Funcition are not getting cretaed Automatically instaed SH ( GOods Receipt) is getting created.
Could you please guide me what setting I need to do in order to create Customer Partner Function SR (MSDS Recipient) and WE ( Goods Receipient) Automatically while creating Customer.
Thanking You
Regards
Amol

Hi,
IMG >>> SD >>> Basic functions >>> Partner determination
First you create partner determination procedure or copy from std. AG
Then double click on partner functions in procedure
Include your two partner functions in procedure and tick mark to mandatory (Also remove tick marks of other partner functions which u don't need)
Now double click partner determination procedure assignment
Assign partner functions in front of account group - 0002
Now double click on Account group - Function assignment
Assign account groups in front of your two partner function
Then create customer partner functions will come automatically
Kapil

Need a user exit to add custom partner function in sales order @ item level

Hi,
Need a user exit to add custom partner function in sales order at item level. Goto --> Item --> Partner.
Thanks,
Thiyagi

HI Leo
To add a condition price for a condition type, this has to be assigned in the pricing procedure. For each condition type in a pricing procedure, we will have access sequences. If we follow this approch, the price is automatically extracted basing on the access sequences when condition records are maintained. For this, no coding is required and everything can be done by configuration by Functional consultant.
Naren is right to point out on the same.
If you need to change the price for a particular condition which already exists, you can go by pricing routines. Go through transaction VOFM for the same.
I advice you to discuss with your functional consultant and understand the requirement and then go for modifying accordingly.
Kind Regards
Eswar

Combo of T61 and customer support problems

My main problem is that my T61 freezes up. It came with a 2 gig ram, sbbb Intel core 2 duo t7500 processor, 1 gig turbo memory window's ultimate 32 bit os and an 80 gig hard drive. This problem has been going on intermittently (odd) since I received the laptop brand new. I may or may not be able to move the cursor over the screen when it is frozen. It does not high light anything, control-alt-delete does not work, nothing responds. I have to manually hold down the power button to turn the system off.
The different things it has done, and not all during the same occurrence: blue screen with white writing, black screen with white writing, black screen oxc 000000f-selected entry could not be loaded because application is missing or corrupt, the memory was dumped (I had used rescue and recovery backup disks then because I did not know if something was corrupt in the original software that came loaded on it), sometimes it checks the c-drive after being manually shut down, sometimes it does not, problem with window's registry (only did that maybe twice), and corrected master file table, corrected bit map (after checking c). Sometimes it freezes and gives no error messages during restart. I do not have anything loaded on this system that is not compatible with vista nor anything that exceeds the ram.
When I had to use my rescue and recovery disks because everything crashed, I called tech support. They told me I needed to update my drivers-especially my video driver. I tried to tell them that I had been going to the lenovo website for driver updates, using pc doc, updating bios, doing a registry cleanup, defraging the hd, and of course window's updates. So he gave me a link on lenovo's website for another update. During that call, I told the guy that the recovery disks that came with the laptop loaded XP on my system. He sent me out vista recovery disks-vista business, not ultimate, and it was freezing up on vista and xp-no matter what program I was using. The next time I called, lenovo had my computer shipped back and replaced the corrupt 2 gig ram. It came back with the same software it left with, so I know my hard drive had not been wiped. On the third call I was told to update my drivers, check the hard drive using bios, that it was my web browser, remove the battery.... By this time I was wondering about technical service which leads me to my other issue.
I called the month after my warranty ran out, because I thought I had an established history of problems with this $1600+ laptop that has not worked right, and I was told that the warranty had run out, they would not honor it, records after 30 days were wiped-so there went my established history. Now someone please tell me why a computer company would not keep records of customers warranty work requests? Especially during the warranty period. I was then given the number to out of warranty claims who told me it was out of warranty (duh) and she gave me the number to entitlement. They called me the next day, which was nice but unfortunately I was not expecting their call and did not have all my info available. Entitlement told me that someone from tech support would call me within the hour. My computer proceeded to freeze up-so I left it frozen while waiting for tech support to call. They did not so I called them, was told my warranty was out of date and I was transferred to another number. Now this entire time I had been polite in my requests and conversations, my family had even alerted them to a billing error that would have caused another customer some problems. The tech I was transferred to was extremely rude the entire time. I was not given the opportunity to explain my situation-which was what entitlement said the call would be about. I requested mediation, he told me someone would call me within two days, then he proceeded to hang up on me. No one has called.
I would appreciate some assistance, in my computer problems and how to get in touch with the right person about customer service. Thank you.

obviously you have suffered a lot with the laptop os not working properly, have you tried to disable the turbo memory, sometimes that cause alot of trouble.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Adding N-number of customer partner functions to a customer using LSMW.....

Hi Abapers,
          I had a requirement to add some 500-600 customer partner functions(bill-to-party,payer,ship-to-party) to a single customer(sales rep or employee customer) using LSMW.
          I uploaded the customer(500) master using LSMW, and i want to add 499 customer partner functions(bill-to-party,payer,ship-to-party) to the 1st customer .
          So, i want to know how to do this using LSMW or BDC, and give me suggestions to overcome this....
Thanks,
Dilip.B

I have responded to similar queries in one of the threads.
Please find the URL of that discussion:
[Re: LSMW   |Re: LSMW]
Instead of Vendor you need to use CUSTOMER number and Chose the standard customer master program for LSMW. In recording you wont be able to acheve this.
Hope this helps.

Does not execute actions,customized partner-dependently

Dear all,
The system does not display or execute actions if they have been
customized partner-dependently.
If the same business partner exists more than once, for example as a
sold-to party, as a payer and so on, only one of the partner roles, the
action merging doesn't work.
Please help..
Regards,

Answer from OSS:
Hi
Please see the attached note no. 621183 which explains this behaviour
(and also note 895546 point 4).
"If you want all partner functions/partner function categories to be
included in the action determination, deactivate BAdI implementation
CRM_ACTION_BADI or you program a new implementation that meets your
requirements."
Since the same business partner exists more than once, this behaviour isseen.
I hope this explains the issue.
If you have no further queries, please close the message.

Customer block VD05, for SO customized partner function

Dear all,
Good day!
I was trying to block customer using VD05, to ensure this customer will not be used in SD Transaction, SO, DO, Billing. It works for the Sold to party, Ship to party partner function in documents, but doesnt work for the customised partner function for eg ZC - Consignee.
Is there anyway to make blocked customers, cannot be used in customized partner function as well?
Thanks in advance
Kevin

Hi,
In your case, I would use userexits to check it in customer updation, SO documents, invoices and so on.
I hope this helps you,
Regards,
Eduardo

Organization data determination based on custom partner entered in transactions

Hi Folks,
I want org data determination to happen based on a custom partner(say sales rep) entered in my transaction.Which rule is the closest so that I can apply the same.
Regards
Jaya

Hi Jaya
As your Business Partner is custom, then you'll need to create a custom Determination Rule anyway.
So in SPRO under Organizational Data Determination - Maintain Determination Rules.
Take a look at rule 10000280 - REG_SERV_04, it's probably still not a great fit, either way create the rule, copy the function module to a Z version and then adjust the code to incorporate the Sales Rep look-up.
Then you can assign the Rule to your own Organizational Data Determination Profile
Hope this helps get you started in the right direction.
Regards
Arden

Customer partner problem!

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