CWLMS 3.1 : CiscoView of Cisco 7606-S Router

Question

Hi Friend,
I am facing some issue with CiscoView of 7606-S router.
Please find the attachment for more details.
In figure, The RED Marked LAN port appears GREEN when viewed through CiscoWorks but physically on Cisco 7606-S router, no such port exists at all.
Also besides this, we have 3 fiber ports and 2 RJ-45 port on Cisco router visible through CiscoView, but physically on Cisco router 2 Fiber and 2 RJ-45 port are present.
first fiber port is up and connected whereas when seen through CiscoWorks, it shows 3rd fiber port as green.

Answer 1

you can not display your 7600 in ciscoview, the most probably reason is that a device package is needed to do this. do the following:
1. Download the device package from the link (Cat6000IOS.cv50.v29-1.zip, Cat6000IOS.cv50.v29-1.readme)
http://www.cisco.com/cgi-bin/apps/vwplan/cvresult.cgi?product_class=Routers&product=Internet+Router+7600+IOS&application=All+Versions
2. Go to Common Services > Software Center > Device Update, then select CiscoView > click on 'Check for updates' > select 'Enter Server Path' and enter the path where you downloaded the files > continue the instructions to
install it.
This will probably need to restart ciscoworks to apply the changes.