Daily Crashes of Acrobat 11 Pro 11.0.3 on XP

My help desk is getting several calls a day about users' opening a PDF, stamping it and printing to Adobe PDF (to add preset security settings) -- then Acrobat crashes and closes. And sometimes Acrobat just crashes for other reasons. This has been happening since 11 was first installed about a month ago. I have looked at all of the past suggestions but I do not see any that have worked for all. I was told a month ago that Adobe was aware of the problem but no update since then. Who at Adobe is going to offer a real fix to this crashing problem? Why won't Adobe respond with a true solution? I did not see the crashing problem mentioned in the new 11.0.4 update either.
"Adobe Acrobat has encountered a problem and needs to close.  We are sorry for the inconvenience."
I'd appreciated any suggestions from forum members (or Adobe).
Thanks,
Charlie
charlie6067

Hi Bill and thanks for the quick reply. We mostly have 32-bit PCs. The install was completed by script that first uninstalled Acrobat 9 Pro, then installed XI Pro. Could stray elements possibly missed by the uninstall of 9 Pro be causing this problem? Any other suggestions would be greatly appreciated.
Thanks,
Charlie
charlie6067

Similar Messages

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    We are on 11.0.3 version. Our clients are experiencing daily crashes of Acrobat XI Pro after stamping or other actions. I posted an item several weeks ago about the crashes but did not receive any replies. Please help.
    Thanks,
    Charlie
    charlie6067

    Hi Bill and thanks for the quick reply. We mostly have 32-bit PCs. The install was completed by script that first uninstalled Acrobat 9 Pro, then installed XI Pro. Could stray elements possibly missed by the uninstall of 9 Pro be causing this problem? Any other suggestions would be greatly appreciated.
    Thanks,
    Charlie
    charlie6067

  • Acrobat XI Pro crashing, faulting module: TOUCHUP.API

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    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Description:
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    ID segnalazione: 730f9cd2-ef30-11e3-a912-00269e8fad5f

  • I just bought Acrobat XI Pro (download). It crashes every time I try to open it.

    I just bought Acrobat XI Pro via download. Every time I try to open it, it immediately crashes – it says "Acrobat quit unexpectedly". Anyone knows what to do?

    Hi dakota333,
    Try the following steps and let me know if it worked for you:
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    Rave

  • Acrobat 9 Pro Extended crashes when trying to distribute form

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  • Acrobat Pro XI - Crashes when Acrobat Preferences is Opened

    Hi
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    I met same problem.
    I removed a plugin :
    /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/Spelling.acroplugin
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    The crash report gave me the hint:
    Process:         AdobeAcrobat [72661]
    Path:            /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
    Identifier:      com.adobe.Acrobat.Pro
    Version:         11.0.01 (11.0.01)
    Code Type:       X86 (Native)
    Parent Process:  launchd [202]
    Date/Time:       2013-01-21 16:51:41.497 +0900
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          347798 sec
    Crashes Since Last Report:           3
    Per-App Interval Since Last Report:  140 sec
    Per-App Crashes Since Last Report:   3
    Anonymous UUID:                      0761187F-7C9A-4454-8BE6-DA9EFF408594
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Application Specific Information:
    abort() called
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
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    1   libSystem.B.dylib                       0x906fcc4c kill$UNIX2003 + 32
    2   libSystem.B.dylib                       0x9078f5a5 raise + 26
    3   libSystem.B.dylib                       0x907a56e4 abort + 93
    4   libstdc++.6.dylib                       0x9ab89fda __gnu_cxx::__verbose_terminate_handler() + 433
    5   libstdc++.6.dylib                       0x9ab8817a __cxxabiv1::__terminate(void (*)()) + 10
    6   libstdc++.6.dylib                       0x9ab881ba __cxxabiv1::__unexpected(void (*)()) + 0
    7   libstdc++.6.dylib                       0x9ab882b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    8   ...inguistic.LinguisticManager          0x25e0da46 0x25e07000 + 27206
    9   ...inguistic.LinguisticManager          0x25e16abb devtech::LM_FileSpec::LM_FileSpec(FSRef const&) + 43
    10  ...dobe.AcrobatPlugin.Spelling          0x2289a733 AcroPluginMain + 112159
    11  ...dobe.AcrobatPlugin.Spelling          0x2289a05e AcroPluginMain + 110410
    12  ...dobe.AcrobatPlugin.Spelling          0x22899ffb AcroPluginMain + 110311
    13  ...dobe.AcrobatPlugin.Spelling          0x2288facb AcroPluginMain + 68023
    14  com.adobe.Acrobat.framework             0x6fb73f59 RunAcrobat + 1723997
    15  com.adobe.Acrobat.framework             0x6fb73a9a RunAcrobat + 1722782
    16  com.apple.CoreFoundation                0x954cea3b __CFRunLoopRun + 8059
    17  com.apple.CoreFoundation                0x954cc3c4 CFRunLoopRunSpecific + 452
    18  com.apple.CoreFoundation                0x954cc1f1 CFRunLoopRunInMode + 97
    19  com.apple.HIToolbox                     0x99c66d60 RunCurrentEventLoopInMode + 392

  • Acrobat XI Pro: very frequent crashing.

    I have Acrobat XI Pro at home and at work, and I love its features and use it several times a week to edit pdf documents.  It is essential to the work I'm doing.  However, the program crashes very frequently when I am doing this, and the loss of work and time is frustrating, even though I try to remember to save constantly.  I am posting here as a way to report this and get help.  I am using content editing and commenting tools when the crashing is happening.  Thanks in advance for any assistance.

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    1   com.adobe.Acrobat.framework       0x805a466c AcroSecurityBailOutImpl + 5397816
    2   com.adobe.Acrobat.framework       0x805a48a8 AcroSecurityBailOutImpl + 5398388
    3   com.adobe.Acrobat.framework       0x805a4b0a AcroSecurityBailOutImpl + 5398998
    4   com.adobe.Acrobat.framework       0x8063bacc AcroSecurityBailOutImpl + 6017432
    5   com.adobe.Acrobat.framework       0x8063d2c9 AcroSecurityBailOutImpl + 6023573
    6   com.adobe.Acrobat.framework       0x8063ddd6 AcroSecurityBailOutImpl + 6026402
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    8   com.adobe.Acrobat.framework       0x8058ae60 AcroSecurityBailOutImpl + 5293356
    9   com.adobe.Acrobat.framework       0x8058b112 AcroSecurityBailOutImpl + 5294046
    10  com.adobe.Acrobat.framework       0x8018f59e AcroSecurityBailOutImpl + 1117290
    11  com.adobe.Acrobat.framework       0x7fe5f08c RunAcrobat + 623178
    12  com.adobe.Acrobat.framework       0x80191b6f AcroSecurityBailOutImpl + 1126971
    13  com.adobe.Acrobat.framework       0x806a4c09 AcroSecurityBailOutImpl + 6447829
    14  com.adobe.Acrobat.framework       0x7fe603a9 RunAcrobat + 628071
    15  com.adobe.Acrobat.framework       0x7fe72567 RunAcrobat + 702245
    16  com.adobe.Acrobat.framework       0x7fe603a9 RunAcrobat + 628071
    17  com.adobe.Acrobat.framework       0x7fe74085 RunAcrobat + 709187
    18  com.adobe.Acrobat.framework       0x7fe5d6f2 RunAcrobat + 616624
    19  com.adobe.Acrobat.framework       0x7fe57b35 RunAcrobat + 593139
    20  com.adobe.Acrobat.framework       0x800a3f08 AcroSecurityBailOutImpl + 153044
    21  com.adobe.Acrobat.framework       0x800a5068 AcroSecurityBailOutImpl + 157492
    22  ...dobe.AcrobatPlugin.AcroForm    0x7b97efc3 AcroPluginMain + 1081331
    23  com.adobe.Acrobat.framework       0x7ff14255 RunAcrobat + 1365011
    24  com.adobe.Acrobat.framework       0x7ff13f88 RunAcrobat + 1364294
    25  com.apple.CoreFoundation          0x978a5adb __CFRunLoopRun + 8059
    26  com.apple.CoreFoundation          0x978a3464 CFRunLoopRunSpecific + 452
    27  com.apple.CoreFoundation          0x978a3291 CFRunLoopRunInMode + 97
    28  com.apple.HIToolbox               0x96305e04 RunCurrentEventLoopInMode + 392
    29  com.apple.HIToolbox               0x96305bb9 ReceiveNextEventCommon + 354
    30  com.apple.HIToolbox               0x96305a3e BlockUntilNextEventMatchingListInMode + 81
    31  com.apple.AppKit                  0x936e578d _DPSNextEvent + 847
    32  com.apple.AppKit                  0x936e4fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    33  com.apple.AppKit                  0x936a7247 -[NSApplication run] + 821
    34  com.adobe.Acrobat.framework       0x7fdc7a54 RunAcrobat + 3090
    35  com.adobe.Acrobat.framework       0x7fdc6f80 RunAcrobat + 318
    36  com.adobe.Acrobat.Pro             0x00002e8b start + 2371
    37  com.adobe.Acrobat.Pro             0x0000264a start + 258
    38  com.adobe.Acrobat.Pro             0x00002571 start + 41
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    0   libSystem.B.dylib                 0x9522f922 kevent + 10
    1   libSystem.B.dylib                 0x9523003c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                 0x9522f4f9 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                 0x9522f29e _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                 0x9522ed21 _pthread_wqthread + 390
    5   libSystem.B.dylib                 0x9522eb66 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                 0x95237046 __semwait_signal + 10
    1   libSystem.B.dylib                 0x95236d02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib                 0x95238998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore    0x9541348e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore    0x953fee15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore    0x953fa7e3 MPWaitOnQueue + 250
    6   AdobeACE                          0x7fb2b391 ACEMPThread::Task() + 133
    7   AdobeACE                          0x7fb2b305 TaskGlue + 17
    8   ...ple.CoreServices.CarbonCore    0x953de7ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib                 0x952367fd _pthread_start + 345
    10  libSystem.B.dylib                 0x95236682 thread_start + 34
    Thread 3:
    0   libSystem.B.dylib                 0x95237046 __semwait_signal + 10
    1   libSystem.B.dylib                 0x95236d02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib                 0x95238998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore    0x9541348e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore    0x953fee15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore    0x953fa7e3 MPWaitOnQueue + 250
    6   AdobeACE                          0x7fb2b391 ACEMPThread::Task() + 133
    7   AdobeACE                          0x7fb2b305 TaskGlue + 17
    8   ...ple.CoreServices.CarbonCore    0x953de7ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib                 0x952367fd _pthread_start + 345
    10  libSystem.B.dylib                 0x95236682 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                 0x95237046 __semwait_signal + 10
    1   libSystem.B.dylib                 0x95236d02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib                 0x95238998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore    0x9541348e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore    0x953fee15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore    0x953fa7e3 MPWaitOnQueue + 250
    6   AdobeACE                          0x7fb2b391 ACEMPThread::Task() + 133
    7   AdobeACE                          0x7fb2b305 TaskGlue + 17
    8   ...ple.CoreServices.CarbonCore    0x953de7ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib                 0x952367fd _pthread_start + 345
    10  libSystem.B.dylib                 0x95236682 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                 0x952090e2 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x95236c9c _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x9527f45f pthread_cond_wait + 48
    3   AdobeAGM                          0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
    4   AdobeAGM                          0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
    5   AdobeAGM                          0x7e85db94 AGMWorkQueueTask::operator()() + 84
    6   AdobeAGM                          0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
    7   AdobeAGM                          0x7e46b9e1 thread_proxy + 45
    8   libSystem.B.dylib                 0x952367fd _pthread_start + 345
    9   libSystem.B.dylib                 0x95236682 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                 0x952090e2 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x95236c9c _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x9527f45f pthread_cond_wait + 48
    3   AdobeAGM                          0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
    4   AdobeAGM                          0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
    5   AdobeAGM                          0x7e85db94 AGMWorkQueueTask::operator()() + 84
    6   AdobeAGM                          0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
    7   AdobeAGM                          0x7e46b9e1 thread_proxy + 45
    8   libSystem.B.dylib                 0x952367fd _pthread_start + 345
    9   libSystem.B.dylib                 0x95236682 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                 0x952090e2 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x95236c9c _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x9527f45f pthread_cond_wait + 48
    3   AdobeAGM                          0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
    4   AdobeAGM                          0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
    5   AdobeAGM                          0x7e85db94 AGMWorkQueueTask::operator()() + 84
    6   AdobeAGM                          0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
    7   AdobeAGM                          0x7e46b9e1 thread_proxy + 45
    8   libSystem.B.dylib                 0x952367fd _pthread_start + 345
    9   libSystem.B.dylib                 0x95236682 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib                 0x9520909a mach_msg_trap + 10
    1   libSystem.B.dylib                 0x95209807 mach_msg + 68
    2   com.apple.CoreFoundation          0x978a437f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x978a3464 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x978a93a4 CFRunLoopRun + 84
    5   com.apple.DesktopServices         0x97df9c7d TSystemNotificationTask::SystemNotificationTaskProc(void*) + 643
    6   ...ple.CoreServices.CarbonCore    0x953de7ca PrivateMPEntryPoint + 68
    7   libSystem.B.dylib                 0x952367fd _pthread_start + 345
    8   libSystem.B.dylib                 0x95236682 thread_start + 34
    Thread 9:  com.apple.CFSocket.private
    0   libSystem.B.dylib                 0x95228066 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation          0x978e3c83 __CFSocketManager + 1091
    2   libSystem.B.dylib                 0x952367fd _pthread_start + 345
    3   libSystem.B.dylib                 0x95236682 thread_start + 34
    Thread 10:
    0   libSystem.B.dylib                 0x9522e9b2 __workq_kernreturn + 10
    1   libSystem.B.dylib                 0x9522ef48 _pthread_wqthread + 941
    2   libSystem.B.dylib                 0x9522eb66 start_wqthread + 30
    Thread 11:
    0   libSystem.B.dylib                 0x9522e9b2 __workq_kernreturn + 10
    1   libSystem.B.dylib                 0x9522ef48 _pthread_wqthread + 941
    2   libSystem.B.dylib                 0x9522eb66 start_wqthread + 30
    Thread 12:
    0   libSystem.B.dylib                 0x9522e9b2 __workq_kernreturn + 10
    1   libSystem.B.dylib                 0x9522ef48 _pthread_wqthread + 941
    2   libSystem.B.dylib                 0x9522eb66 start_wqthread + 30
    Thread 13:
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x8139f940  ebx: 0x805a4aa8  ecx: 0x00000000  edx: 0x00000002
      edi: 0x0018c9a0  esi: 0x0018c9b0  ebp: 0xbfffdf48  esp: 0xbfffdf2c
       ss: 0x0000001f  efl: 0x00010282  eip: 0x00000000   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
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       0xa2000 -    0xb0fe7  libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <B408E41B-D90F-4A04-DB72-D61C8C52BFBC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
      0x7f2000 -   0x7f3ff7  com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x17d80000 - 0x17ddffe7 +com.adobe.AdobeXMPCore Adobe XMP Core 4.2.1 -c 43 (???) /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeXMP.framework/AdobeXMP
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    0x1a3c8000 - 0x1a40fff7  com.apple.AppleShareClientCore 2.1 (2.1) <351D93FA-D8AB-657F-2A67-9A6FF3875F82> /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShareClientCore
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    0x1c2bb000 - 0x1c433fe7  GLEngine ??? (???) <0E1DF3E4-0EEE-9FD8-8F52-FFFCF0DF23A7> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x1c465000 - 0x1c824feb  com.apple.ATIRadeonX3000GLDriver 1.6.26 (6.2.6) <17A4FDF6-3C44-8C13-2BCE-9B939E6AAF26> /System/Library/Extensions/ATIRadeonX3000GLDriver.bundle/Contents/MacOS/ATIRadeonX3000GLD river
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    0x1c91b000 - 0x1c971feb +com.adobe.AcroSQLite AcroSQLite (1.0.0) <CDCF0AFE-382C-4B20-B483-4AB3EE3981FB> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/AcroSQLite
    0x27840000 - 0x279f3fe7  libCMaps.A.dylib 545.0.0 (compatibility 64.0.0) <CD1CE772-0154-64FC-C386-D4B9D2823C88> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCMaps.A.dylib
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    0x775c9000 - 0x77650fd3 +com.adobe.AcrobatPlugin.PDDom 9.4.2 (9.4.2) <F63B3CC5-376A-46EA-960C-A42D45CF34C6> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Plug-ins/PDDom.acroplugin/Contents/MacOS/PDDom
    0x798b1000 - 0x79a5afeb +com.adobe.AcrobatPlugin.EScript 9.4.2 (9.4.2) <3F5151F6-E351-4C1F-8A79-F00D24CC960E> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Plug-ins/EScript.acroplugin/Contents/MacOS/EScript
    0x7a6b4000 - 0x7a810fd6 +com.adobe.AcrobatPlugin.DigSig 9.4.2 (9.4.2) <FA873B58-D316-4168-A104-134326BFFD52> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Plug-ins/DigSig.acroplugin/Contents/MacOS/DigSig
    0x7aa39000 - 0x7ae79183 +com.adobe.AcrobatPlugin.Comments 9.4.2 (9.4.2) <EA2C526B-6FFC-4BA3-8D3A-1C81BE177852> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Plug-ins/Comments.acroplugin/Contents/MacOS/Comments
    0x7b873000 - 0x7c2ba33e +com.adobe.AcrobatPlugin.AcroForm 9.4.3 (9.4.3) <5CD8D7A1-956F-4071-A867-02DE02BD8BE3> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Plug-ins/AcroForm.acroplugin/Contents/MacOS/AcroForm
    0x7d739000 - 0x7d9c3ff7 +AdobeCoolType ??? (???) <A1D9EA3E-870B-4920-9EC2-C38E35AE21DF> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x7e3f6000 - 0x7e410fff +AdobeBIB ??? (???) <579FC253-0ED0-4FBB-9379-0D657C9C22CA> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x7e464000 - 0x7e97afef +AdobeAGM ??? (???) <89F0B498-27F0-4C8B-8A3F-0C8639C51E47> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x7fb29000 - 0x7fc36fe7 +AdobeACE ??? (???) <7F1B1F44-3830-4DE3-9AF4-5C32B229B51F> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
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    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <1C06ECD9-A2D7-BB10-AF50-0F2B598A7DEC> /usr/lib/dyld
    0x90025000 - 0x90049ff7  libJPEG.dylib ??? (???) <A50127EB-C202-0436-E62D-41E2E893E436> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
    0x90093000 - 0x90097ff7  libGIF.dylib ??? (???) <447BC6E8-4C56-3D5D-983B-6BEA0D26F319> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
    0x900a4000 - 0x90112ff7  com.apple.QuickLookUIFramework 2.3 (327.6) <74706A08-5399-24FE-00B2-4A702A6B83C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
    0x90113000 - 0x90113ff7  liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
    0x90114000 - 0x90114ff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x90115000 - 0x902f7fff  com.apple.imageKit 2.0.3 (1.0) <B4DB05F7-01C5-35EE-7AB9-41BD9D63F075> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
    0x902f8000 - 0x90330ff7  com.apple.LDAPFramework 2.0 (120.1) <131ED804-DD88-D84F-13F8-D48E0012B96F> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x90331000 - 0x903cefe3  com.apple.LaunchServices 362.2 (362.2) <77B97C8B-321D-46A2-1DB5-388E45DFBC9F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
    0x903cf000 - 0x903d1ff7  libRadiance.dylib ??? (???) <B83179D4-E41C-D2BA-1E4C-A64CB45C15E6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
    0x903d2000 - 0x903d2ff7  com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x90407000 - 0x90423fe3  com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
    0x90424000 - 0x90427ffb  com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
    0x90428000 - 0x90428ff7  com.apple.quartzframework 1.5 (1.5) <4EE8095D-5E47-1EB6-3A8A-6ECE3BEC8647> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
    0x9058f000 - 0x90592ff7  libCoreVMClient.dylib ??? (???) <12EF6056-7AC7-6691-75A2-BD0675C56A35> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
    0x90593000 - 0x905cefeb  libFontRegistry.dylib ??? (???) <4FB144ED-8AF9-27CF-B315-DCE5575D5231> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
    0x905cf000 - 0x90688fe7  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
    0x90689000 - 0x90689ff7  com.apple.Carbon 150 (152) <BFDDA394-0F01-A3A3-A226-ED3A45975A56> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x9068a000 - 0x9068cff7  com.apple.securityhi 4.0 (36638) <FC01BFC4-04DB-96F3-2412-A86CC4F94CB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
    0x90694000 - 0x90695ff7  com.apple.audio.units.AudioUnit 1.6.6 (1.6.6) <253E9552-5CEA-0D5A-1EDA-3B8F669B79EA> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x906a4000 - 0x906b4ff7  com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
    0x906b5000 - 0x906bbfff  com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
    0x90742000 - 0x91195ff7  com.apple.WebCore 6533.21 (6533.21.1) <09CE6602-4DB5-6E93-8593-4E1C57CB202F> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
    0x91196000 - 0x911a2ff7  libkxld.dylib ??? (???) <585F0A91-EFB8-E066-BDFB-4AFF37A8C323> /usr/lib/system/libkxld.dylib
    0x911a3000 - 0x911b8fff  com.apple.ImageCapture 6.0.2 (6.0.2) <E9F4B952-27A1-5BFC-CA8D-DADA055D30E9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
    0x911d2000 - 0x911d3ff7  com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel
    0x911d4000 - 0x9124ffff  com.apple.AppleVAFramework 4.10.23 (4.10.23) <57B7C626-F344-AB15-8556-00425FA765DE> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x91250000 - 0x914b5feb  com.apple.security 6.1.2 (55002) <7F00A51B-F22A-0EBC-A321-923472D686BD> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x914b6000 - 0x914b9fe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
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    Did you perform a clean install of Acrobat on your iMac after you purchased it or was the application transferred in some way?
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    Regards,
    David
    Acrobat Community Manager
    Adobe Systems

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