Damaged or incomplete files at launch

When I try to start up iTunes, i get the message 'Damaged or incomplete files'. I tried reinstalling and it din't work. I REALLY like iTunes so if you have an answer that would be great!

I would first refer you to Isolating issues in Mac OS X. If you can't get things resolved, then the next place to look would be Mac OS X: About the Archive and Install feature.

Similar Messages

How do I remove damaged or incomplete files from computer?

I have had difficulty removing about a dozen files from my computer. I have tried all resources that I possess including using the original installation procedure for Maverick (as described) to no avail. I've tried renaming, seeing if they are locked (they aren't) unlocking the bottom lock in the "Get Info" window, and still no luck. All files contain no bytes of information and some possess a "do Not Open" symbol (a shaded circle with a line through it) I get a message that says it can't be deleted because it is damaged or possibly incomplete files. Some are listed as tmp. files, "Image Capture," "1 Password, and "remove.rtf." I was able to rename them, ie. a single letter "u" but still no luck. Running ther latest Maverick on a MacBook Pro. Any help would be appreciated. A minor problem to be sure, nevertheless. . . . .

Quoting from the Help:
If you are an administrator for your computer, you can delete user accounts on your computer that are no longer needed.
When you delete a user account, you can choose to save the user's files or delete them.
IMPORTANT: If the user's account is encrypted (FileVault is turned on), turn FileVault off for the user before you delete the account.
Choose Apple menu > System Preferences and click Accounts.
If some settings are dimmed, click the lock icon and type an administrator name and password.
Select the user account you want to delete, then click Delete '-'.
Click OK to save the user's files on the computer, or click Delete Immediately to remove the user account and all the user's files.
If you saved the user's files, they are stored in a disk image in the Deleted Users folder, which is in the Users folder on your Mac OS X disk. To see the saved files, double-click the disk image in the Deleted Users folder. You can drag the disk image to the Trash to delete the files.
Note that you have to create a new admin user account for yourself before you proceed: you cannot delete the only admin account on the computer (which would leave you unable to do anything).

"Damaged or Incomplete File"

So I purchased Grand Theft Auto off of the App Store and interrupted the downloading the first time I downloaded it.
I got the normal "damaged or incomplete" error so I uninstalled it and cleared the App Store cache, and reinstalled it.
Its still not working and giving me the same error. I'm trying to maybe clear the application support cache and .plist files and see if maybe that does the trick.
Any other advice?
I can download and install and run other applications from the store just fine, its only this one thats giving me trouble.
Its just frustrating because I recently paid for it and I've been trying to install it all afternoon.

I'm trying out your suggestion. I have a pesky file named "test" on my Desktop that is incomplete or damaged. I need help deleting it. I have located the file. I've opened Terminal. I tried to drag the file onto the Terminal icon in the Dock, but nothing happened. So now I've dragged it into the Terminal window, which I guess is what you meant. When I did that, I saw this:
$ /Users/me/Desktop/test
Then I typed in "remove.rtf" like you said, and had this:
$ /Users/me/Desktop/test remove.rtf
Then I hit enter, and had this:
$ /Users/me/Desktop/test remove.rtf
-bash: /Users/me/Desktop/test: Permission denied
$
The file is still there. What do I do now?

Deleting damaged or incomplete file,application,etc.

Hello all,
If you ever need help deleting a pesky file that is incomplete or damaged, just follow these simple instructions.
1. Locate file
2. Open Terminal (Finder -> Terminal)
3. Drag the file you are trying to delete into Terminal; this should open a new terminal file.
4. In the new window created by dragging the file in, type in remove.rtf and then hit enter.
5. Your file should now be deleted.
If you need any further advice, just ask. I'll try my best to help

I'm trying out your suggestion. I have a pesky file named "test" on my Desktop that is incomplete or damaged. I need help deleting it. I have located the file. I've opened Terminal. I tried to drag the file onto the Terminal icon in the Dock, but nothing happened. So now I've dragged it into the Terminal window, which I guess is what you meant. When I did that, I saw this:
$ /Users/me/Desktop/test
Then I typed in "remove.rtf" like you said, and had this:
$ /Users/me/Desktop/test remove.rtf
Then I hit enter, and had this:
$ /Users/me/Desktop/test remove.rtf
-bash: /Users/me/Desktop/test: Permission denied
$
The file is still there. What do I do now?

FCP files are damaged or incomplete

When i went to open FCP today it came up with a box saying, "You can't open the application Final Cut Pro because it may be damaged or incomplete."
It is still in my applications folder. But wont open. I tried going into time machine and restoring what files i could find and recopying them onto my HD just in case something was missing. Same thing.
Strangely Compressor doesn't work either. it has a question mark on the link for the dock. spotlight cant find it either.
Motion 3, and DVD Studio both work fine.
Sadly the disks are not with me right now. So an easy fix is not to reinstall right now.

I have FCP 6 and a few other pro apps installed on my MacBook Pro 15" everything was fine. Today I went to install the rest of the Pro apps Motion 3, Soundtrack Pro and after the installation FCP could not be launched and the dock icon was grayed out with a circle and slash thru it and the error message was FCP files are damaged or incomplete. I'm installing again but the installer won't let me just install FCP 6. All the other apps are fine, including the ones installed today. Help please.

How to repair my macbook pro when i had delete the app store file and know it telling that appstore file has been damage or incomplete and i had the version 10.6.8

how to repair my macbook pro when i had delete the app store file and know it telling that appstore file has been damage or incomplete and i had the version 10.6.8

so is their is any way that i can solve this matter

File is damaged or incomplete

My apps such as iWeb, Garage Band, iMovie, iDVD are damaged or incomplete after I updated my OS to 10.6.6. Anyone knows whats going on?

This is happening on my sister's new MacBook Pro. The iMovie icon is white overlaid by a red circle with a diagonal red line in it. After clicking on it, a dialog box pops up with the message the original poster quoted. Tried repairing disk permissions, it only found Airport and Java and repaired them, nothing related to iLife.
This happened just after we installed iWork '09 and ran Software Update (which installed iWork update and latest iTunes).

My iPhoto isn't working. Error message says "you can't open the app "iPhoto" because it may be damaged or incomplete.

Just purchased a new mac with Mountain Lion installed. My iPhoto isn't working. Error message says "you can't open the app "iPhoto" because it may be damaged or incomplete.

First try this: launch iPhoto with the Option key held down and create a new, test library. Import some photos and check to see if the same problem persists. If it does then make a temporary, backup copy (if you don't already have a backup copy) of the library and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
or with Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto folder
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
NOTE 2: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
OT

Getting message:"Can't open iPhoto because it may be damaged or incomplete"

getting message: You can't open the application iPhoto because it may be damaged or incomplete.
How do I reload the software when the update software" doesn't fix it

Welcome to the Apple Discussions. First make sure there's only one iPhoto library on your HD by launching iPhoto with the Option key depressed. In the next window there will be listed every library on your HD and any external HDs. If only one then close iPhoto and try the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library. Select all options.
Fix #2
Rebuild the library using iPhoto Library Manager as follows:
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 -Download iPhoto Library Manager and launch.
2 -Click on the Add Library button, navigate to your User/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File->Rebuild Library menu option
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be untouched for further attempts at fixing or in case the rebuilt library is not satisfactory.

When I try to open iPhoto, I get an error message that says it can't open the application because it may be damaged or incomplete.

When I try to open iPhoto, I get an error message that says it can't open the application because it may be damaged or incomplete.

Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
Happy New Year

TS1717 how does one fix when message says: "you cant open iTunes because it is either damaged or incomplete"

When trying to launch iTunes, I am getting the message "You cant open application iTunes because it may be damaged or incomplete". Has anyone experienced this before and how did you fix it? I have been using Time Machine, and tried to restore my iTunes, but that does not seem to help.

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

TS3297 iTunes message: can't open app because it may be damaged or incomplete

"You can't open this iTunes application because it may be damaged or incomplete" how to proceed?

Welcome to the Apple Discussions. First make sure there's only one iPhoto library on your HD by launching iPhoto with the Option key depressed. In the next window there will be listed every library on your HD and any external HDs. If only one then close iPhoto and try the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library. Select all options.
Fix #2
Rebuild the library using iPhoto Library Manager as follows:
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 -Download iPhoto Library Manager and launch.
2 -Click on the Add Library button, navigate to your User/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File->Rebuild Library menu option
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be untouched for further attempts at fixing or in case the rebuilt library is not satisfactory.

I just downloaded ilife every things working fine except, when i try to open iPhoto it said ''You can't open the application iPhoto because it may be damaged or incomplete. i tried to re-download it but my password didn't work for some reason. HELPPPP!!!

i just downloaded ilife every things working fine except, when i try to open iPhoto it said ''You can't open the application iPhoto because it may be damaged or incomplete. i tried to re-download it but my password didn't work for some reason. HELPPPP!!!

Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
Happy New Year

IPhoto damaged or incomplete-Don't want to lose photos

My I mac is about 4 months old. Yesterday I installed iWork 09, no problem. Today there were updates for my i work, so I downloaded and updated my iWork. After that my iPhoto is damaged or incomplete. I cannot access my photos due to iPhoto's malfunction.
I am afraid I will lose my photos. If I reinstall iphoto will I lose my photo's?

Welcome to the Apple Discussions. You probably have a damaged iPhoto library but your image files are safe. Did you repair disk permissions after installing iWork and it's updates? If not do so, reboot and try iPhoto again.
Next, backup the library and try the two fixes below in order as needed:
Fix #1
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your User/Library/Preferences folder.
2 - delete iPhoto's cache files that are located in the User/Library/Caches/com.apple.iPhoto folder.
3 - reboot, launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding the the Option key. You'll also have to reset the iPhoto's various preferences.
Fix #2
Launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library. Select options #1 and #6.
Click to view full size

ILife '11 installed and now iPhoto won't open, "damaged or incomplete".

I was unable to use iDVD after having Mountain Lion installed. I had an iLife '11 disk and I installed it. I didn't see any changes in the application folder so I used the iLife '11 disk again, found the iDVD application and selectively installed it. Now I have and iPhoto icon with a white circle crossed out and when I try to open iPhoto, I get the message, "You can’t open the application “iPhoto.app” because it may be damaged or incomplete."
I don't know what version of iPhoto I have because there are just two dashes after the "version" when I Right Click and select "Get info" on the iPhoto.app line in Finder.
I have been reading support blogs for hours last night and this morning. I am afraid to try any of the fixes because I have already caused problems for myself and my problem doesn't seem to exactly match anyone elses problem, but seems to be a mixture of more than one problem.
I have a backup harddisk that was set to the time machine before I had my computer repaired. It only backs up to Dec 2, 2013. I have not hooked it up again yet out of fear that it will start backing up and mixing old with new. I had Lion before the repair (new video disk) and when I received the computer, Mountain Lion was installed. This was last week. I specifically asked that Mavericks not be installed because I was reading so much unhappiness with it.
So - any help extremely appreciated. I am frozen.

You need to reinstall. There is no choice.
Note the instructions below for reinstalling from Disk:
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
I specifically asked that Mavericks not be installed because I was reading so much unhappiness with it.
There is much unhappiness with every version of every Os and App everr released - roll back to the release of Mountain Lion and you'll see exactly the same type of commentary. In the main, much of this commentary is useless.
The problems are manifold: for a start, happy people are less likely to review, unhappy people are much more inclined to. That's why we don't have thousands and thousands of posts on this forum from all the people who have no problems saying "look I have no problems". Unhappy people get cross and are more likely to express that anger in negative reviews.
Then what about the reviewer? What is his or her knowledge, experience and skill level? No doubt they are having problems, and real ones, but how do you know if their issues are problems with the app, their own inexperience, third party conflicts and so on. I've seen people on here claim the fact that iPhoto won't edit video is a bug. I've seen hundreds and hundreds of posts from folks on here who are certain they've found a bug, only for their glitch to be resolved. No review is worth anything unless you know something of the reviewer, his or her knowledge and experience.
So frankly, I never bother with those reviews on any such stores, not just iPhoto on the Mac App Store.

Damaged or incomplete files at launch

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